Chief Operating Officer
14 hours ago
Bristol
🧠 Chief Operating Officer Location: UK-based (Remote-first, with some in-person meetups) Salary: Competitive, based on experience Start Date: ASAP Reports to: Founder & CEO Direct Reports: Producers, Editors, Designers 🎯 About 7xContent 7xContent is a specialist podcast production agency helping Creators, CEOs, and Brands launch and grow world-class shows. We produce social-first podcasts that build huge audiences across YouTube, audio, and social, working with global brands like Red Bull, bestselling authors like Ramit Sethi, and high-growth businesses like Kit. We’re lean, creative, and obsessed with quality — and we’re building the go-to agency for the world’s best podcasts. Now we’re looking for an elite operator to help us scale. 🚀 Your Mission Make our systems bulletproof. Free the Founder to focus on growth. Empower a world-class creative team to do the best work of their careers. Own operations, end-to-end. 🧩 What You’ll Own ✅ 1. Operational Excellence • Own all SOPs, client onboarding, delivery systems, and reporting rhythms, • Build our weekly delivery machine: simple, repeatable, high-quality, • Run smooth onboarding → weekly management → offboarding, • Drive service quality, client satisfaction, and speed ✅ 2. Team Leadership & Performance • Manage our producers, editors, and designers with clarity and energy, • Lead weekly huddles, masterminds, and 1:1s, • Set clear KPIs, coach the team, and unlock performance, • Own culture: ensure the team is tight, focused, and engaged ✅ 3. Finance & Margins • Track client-level costs and margins, • Spot risks, optimise resources, and help us hit profit targets, • Flag issues early, and drive accountability across the team ✅ 4. Hiring & People Ops • Run hiring plans, job specs, interviews, and onboarding, • Document roles, values, responsibilities, and org structure, • Protect and evolve our high-performance culture ✅ 5. Leadership & Autonomy • Spot problems early. Don’t wait to be asked., • Bring solutions, not questions., • Lead quarterly planning and team meetups, • Be the engine behind clarity, speed, and follow-through 🧠 You Might Be a Fit If You: • Have 4+ years in COO, project management or production leadership, ideally in a creative, media, or agency environment, • Are obsessed with systems, checklists, and turning chaos into clarity, • Have managed remote creative teams and driven high performance, • Love documenting and optimising how things get done, • Are resourceful — if something’s broken, you fix it, • Communicate clearly, especially in writing, • Thrive in a fast-growing, founder-led company with high standards, • Care about building something with meaning — not just clocking in ⚠️ This Is Not for You If: • You want an easy ride or low-stakes job, • You wait to be told what to do, rather than taking initiative, • You need office structure to thrive — we’re remote-first, • You shy away from difficult conversations or giving feedback, • You aren’t excited by pace, responsibility, and ownership ✅ What You’ll Get From Us: • Exciting role owning operations at one of the UK’s most respected podcast agencies, • Work directly with the founder and shape the future of a growing business, • Huge opportunity to grow personally & develop in the role role over time, • Flexible working, great team culture, and creative freedom, • An exceptional team of producers, editors, and creators, • The opportunity to create work seen by millions 🏗️ In Your First 90 Days, You Might: • Audit our SOPs and delivery documentation from the ground up, • Project manage the onboarding and launch of 2x new podcast clients, • Improve our weekly meetings and team rhythms, • Deliver a full operational audit — what’s working, what’s not, what to fix, • Take ownership of client-level reporting, capacity tracking, and team 1-2-s 🎯 How to Apply We’re looking for people who can think and execute — and love what they do. To apply: • Click ‘Apply’ on LinkedIn and email me directly, • 3 bullet points on why you’re a fit, • A 5-minute Loom video introducing yourself and walking through a short deck on how you’d approach this role in your first 90 days, • Your CV, working location, and salary expectations, • Include a 🍍 pineapple emoji in your subject line to show attention to detail Excited to hear from you!