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Monitor systems to detect possible fraudulent behavior related to card usage and deliver a great customer experience. Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Job Description SWK Technologies is committed to optimizing the technological landscape for businesses through customized software solutions and superior technical support. We are looking for a dedicated On-Site Engineer to join our team, providing hands-on assistance to our clients and ensuring their systems operate smoothly and efficiently. In this role, you will be the face of SWK Technologies to our clients, delivering top-tier technical support and solutions on-site. Your primary responsibilities will include troubleshooting hardware and software issues, performing installations and upgrades, and assisting clients with any technical queries they may have. You will be instrumental in ensuring customer satisfaction, and your expertise will help to foster long-lasting relationships with our clients. If you are a technically skilled individual who enjoys working directly with customers and resolving technical challenges, we would love to hear from you. Requirements Join our diverse and dynamic team to • Provide technical assistance with regards to computer hardware and software issues, • Provide on-site support as needed, • Resolve client challenges remotely via phone, chat or email, • Track customer issues and resolutions in our ticketing system, • Update and maintain client information or documentation in our systems Qualifications: • Previous experience in IT, • Previous Call center experience required, • Managed Service provider experience preferred, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • Positive and professional demeanor Benefits • Medical, Dental and Vision insurance, • 401k Retirement Plan, • Paid Time Off

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Competitive pay / Comprehensive healthcare coverage / 401k match / Equity ownership potential / Learning stipend - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, troubleshooting any issues and providing timel

Customer Support / Remote] - Anywhere in U.Up to $53,000-yr / Comprehensive Health insurance - As a Customer Service Representative, you will: Provide exceptional customer service through phone, email, and chat support to assist clients with product inquiries, order processing, and issue resolution;

Tag% / Remote] - Anywhere in U.Competitive Pay + Annual Bonus Eligibility / Medical Benefits / Paid Time Off / Collaborative, mission-driven culture - As a Customer Support Representative at TeamBuilder, you will: Provide prompt and courteous customer service via phone, email, and chat; Troubleshoot

Flexible Schedule / Competitive Compensation / Comprehensive Employee Benefits Package - As a Member Service Support Specialist, you will: Provide exceptional customer service to members via phone, email, and chat; Troubleshoot and resolve member inquiries and issues; Maintain accurate and detailed

Respond to customer inquiries via phone, email, and chat with professionalism and care. Comfortable using CRM or support tools. The chance to support a brand that makes a real impact in the fitness world.

Up to $25 per hour + bonus / 10:30am-7pm CST / Medical-Dental-Vision-Life-AD&D / 401k match / PTO / HSA-FSA / Paid parental bonding leave / Tuition reimbursement - As a Customer Support Specialist at Sonova, you will: Respond to customer inquiries and complaints via phone, email, and chat in a timel

Customer Service Rep / Remote] - Anywhere in U.Competitive Pay / Comprehensive Employee Benefits Package - As a Customer Support Specialist at USALCO, you will: Provide exceptional customer service and support via phone, email, and chat; Resolve complex customer inquiries and issues in a timely and

Job DescriptionCustomer Service Representative Window World | New Orleans, LA Join America's Largest Replacement Window Company! At Window World, we believe exceptional customer service is just as important as exceptional products. We're looking for a friendly, organized, and customer-focused Customer Service Representative to join our New Orleans team. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to meet you. As a Customer Service Representative, you'll be the first point of contact for many of our customers. You'll play an important role in creating an outstanding customer experience by answering questions, scheduling appointments, resolving concerns, and supporting customers throughout their home improvement journey. If you're looking for a company that values your contributions and offers opportunities to grow your career, Window World is the place for you. What You'll Do • Deliver exceptional customer service through phone, email, text messaging, online chat, and in-person interactions., • Answer customer questions regarding products, services, appointments, and company policies., • Schedule appointments for sales consultations, installations, service calls, and related services., • Resolve customer concerns professionally and efficiently while escalating complex issues when appropriate., • Maintain accurate customer records and document all customer interactions., • Process customer payments and update account information., • Support outbound customer communication initiatives and follow-up programs., • Collaborate with internal departments to ensure timely issue resolution., • Identify opportunities to improve customer satisfaction and internal processes., • Meet departmental performance goals, including quality, productivity, attendance, and customer satisfaction., • Assist with training and onboarding new team members when assigned., • Perform other duties as assigned.What We're Looking For, • High school diploma or equivalent required., • At least 1 year of customer service or call center experience (2+ years preferred)., • Excellent verbal and written communication skills., • Strong problem-solving and active listening abilities., • Proficiency with Microsoft Office and general computer applications., • Accurate data entry and typing skills., • Positive attitude with a passion for helping customers., • Strong organizational and multitasking skills., • Dependable team player with a strong work ethic.Schedule In-office position • Monday through Friday: 8:00 AM – 5:00 PM, • Rotating Saturdays: 8:00 AM – 12:00 PM Location: New Orleans, LA Pay & Benefits • Starting at $15.00 per hour (based on experience), • Weekly pay, • 401(k) with company match, • Medical, dental, and vision insurance, • Paid time off (PTO) and vacation accrual, • Performance bonuses, • Opportunities for career advancementWhy Window World? For over 30 years, Window World has helped homeowners improve their homes with high-quality products and exceptional service. As America's leading replacement window company, we're committed to investing in our employees and providing opportunities for long-term career growth. If you're passionate about delivering outstanding customer service and want to build a rewarding career with an industry leader, we'd love to hear from you. Apply today and don't miss your WINDOW of opportunity!

Job DescriptionBASIC PURPOSEHelpdesk Administrator I is responsible for, but not limited to, handling first level support of servicerequests by telephone, email, chat or onsite. This position is also responsible for dispatching servicetickets that cannot be resolved at the Help Desk I level. These services are typically provided forcompany supported computer applications and platforms. Provides "break -fix" support for PChardware and software. The Helpdesk Administrator I is prepared to answer the most commonlyasked questions or provide resolutions that often belong in an FAQ or knowledge base. If the issueisn't resolved, the Helpdesk Administrator I will escalate the issue to the Helpdesk Administrator II.This position may also provide onsite support for projects led by System and Network Engineers. Thisposition will have a basic understanding of helpdesk policies and procedures, printers, switches,routers, firewalls, VLANS, VOIP. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Provides Windows OS Desktop support• Provides Microsoft Office Suite installation and support• Provides Printer / Scanner Desktop Installation and support• Provides Desktop Hardware replacement / installation• Provides Desktop setup, configuration, and installation• Provides Windows Desktop OS patching, upgrade, and PC migration• Provides Mobile device support setup/configuration• Ticket dispatching• Desktop application support and vendor coordination for troubleshooting• Basic ability to support the following (as examples):o UPS battery backupso Switcheso Routers/Firewallso Cabinets / Patch Panelso Access Points• Basic troubleshooting of wireless connectivity• Makes basic changes to Cisco VOIP handsets• Assist with deployments of network projects• ≥80% of remote support• All other duties as assigned.• Maintains professional and technical knowledge via professional development andmaintaining certificationsBEHAVIORAL COMPETENCIES• Communication: Excellent ability in requirements gathering, documentation and articulatingtechnical and functional contents to technical and non-technical audiences• Leadership: Foster a high-performance culture characterized by service leadership,collaboration and transparency that will result in strong team morale, effective talentutilization, and partnership across functional areas of the organization.• Composure: Works well under pressure and in stressful situations.• Customer Focus: Strong customer service skills; must possess a "can do" and team orientedattitude. Responds with a sense of urgency, solicits feedback to improve service, responds torequests for assistance and meets commitments.• Ethics/values: Works by UDI's core values.• Initiative/Action Oriented: Acts on priorities, problems and opportunities to achieveindividual results in a proactive and timely manner. Functions well in multi -taskingenvironment. Adopts course if current one is not working.• Integrity/Trust: Is accountable and maintains the confidentiality of UDI's corporate data.• Interpersonal Skills: Works well with others; builds relationships; uses diplomacy and tact;works effectively with the management team and respect differences of opinion.• Motivating Others: Creates an environment in which people are inspired to do their best andfeel they belong. Sets appropriate example for others.• Planning/Goal Setting: Plan, organize, and set goals.• Problem Solving: Solution-driven, flexible and creative in problem solving.• Self-development: Strong commitment to ongoing professional development.KNOWLEDGE, SKILLS, ABILITIES• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry andreporting of data.• Complex Problem Solving: Identifying complex problems and reviewing related informationto develop and evaluate options and implement solutions.• Judgment and Decision Making: Considering the relative costs and benefits of potentialactions to choose the most appropriate one.• Language Comprehension and Expression: Ability to read, analyze, and interpret the mostcomplex documents. Ability to respond effectively to the most sensitive inquiries orcomplaints. Ability to make effective and persuasive presentations to management,customers, and staff.• Managing Change and Flexibility: Ability to multi-task while setting appropriate priorities toachieve goals. Includes ability to adapt to changes in the work environment, managecompeting demands and can deal with frequent change, delays or unexpected events.• Organization: Ability to plan and organize; including the ability to anticipate tasks, setpriorities, and meet strict timelines under considerable changes in priorities at times.• Investigative/Reasoning: Ability to define problems, collects data, establishes facts, anddraw valid conclusions.• Responsibility and Accountability: The ability to meet commitments made to yourself andothers; keeping promises you make, and acknowledging and accepting the choices you havemade, the actions you have taken, and the results they have led to. Takes personalresponsibility and ownership for adhering to all company policies and procedures while alsocompleting work timely and in accordance with performance expectations.MINIMUM QUALIFICATIONS• High School Diploma or equivalent required. Associate Degree in Information Technology orrelated field preferred.• Previous computer technical support preferred.• Must possess current CompTIA A+, Network+ or Security + certification (to be obtainedwithin first 90 days if not currently certified).• Basic knowledge of Network troubleshooting, including connectivity issues, locating IP orTCP/IP addresses, VPN software, supporting remote users.• Understanding of Active Directory to unlock and reset passwords.• Proficient with troubleshooting Windows Operating systems.• Ability to troubleshoot and resolve email issues, specifically MS Outlook.• Ability to communicate clearly and professionally, both verbally and in writing.• Outstanding customer skills, with the ability to empathize and professionally troubleshoot andresolve customer's issues.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Up to $50,000-yr / EST Hours / Flexible Schedule / Medical-Dental-Vision-Life / 401(k) / PTO (vacation-sick-holidays) / Collaborative work environment - As a Customer Service Representative at AccuTitle, you will: Provide exceptional customer service to clients via phone and email; Resolve customer

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you beli

Job Opportunity At Retif Oil & Fuel.Retif Oil & Fuel is one of the largest fuel and lubricant distributors in the southeast.We have proudly served our community since 1965, and we look forward to continued growth.At Retif, we are delivering energy to build communities.We all work together to grow ou

Up to $27-hr / Comprehensive Employee Benefits Package - As a Customer Service Specialist at Caretria, you will: Manage a high volume of customer inquiries and provide timely and accurate responses; Utilize company resources and software to troubleshoot and resolve customer issues; Maintain a thorou

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

Customer Service Representative.We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories.You are the center to what we do.We would love to have you here!.At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of

Engage with current customers through phone and email to maintain strong relationships and enhance customer loyalty. Collaborate with the sales team to support strategies that drive dealership performance. As a leading dealership group in Louisiana, we take pride in creating a professional, supporti

River Oaks Hospital, located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents, and children.Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification

Identify, escalate, and participate in supporting property improvements and initiatives to optimize customer satisfaction and sales efficiency. With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring yo

We know that providing exceptional care requires exceptional support for all of our teammates. We are open seven days a week until 11:00 PM, and our comprehensive coverage and team support ensure that you have the internal resources and communication channels needed to succeed in complex urgent care

Customer Service Representative.Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.We are looking for driven individuals to come grow with us.As a Customer Service Representative, you are a direct po

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional serviceensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Support the site manager with facility operations.

Receptionist/Time Entry Associate.TREO Staffing is seeking an experienced Receptionist/Time Entry Associate to join its team.The Receptionist/Time Entry Associate responsibilities will include, but are not limited to, answering a multi-line telephone system, greeting/directing customers, handling ma

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic inf

You may be assigned to support products that are more complex or critical. Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments. Back-up support to sales counter with walk in and telephone

The ideal candidate will manage front desk operations, provide administrative support, and ensure an exceptional first impression for clients and visitors. Manage incoming calls, emails, and inquiries.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Support the team with various administrative tasks and projects.

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you beli