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Job Description SOLIDAGO RESIDENTIAL SERVICES POSITION DESCRIPTION POSITION: Regional Manager REPORTS TO: Director of Operations COMPENSATION: Salary, plus Benefits and Bonus eligibility LOCATION: Louisville, KY SUMMARY: The Regional Manager, Affordable Housing is primarily responsible for overseeing on-site operations from the corporate level across assigned residential communities. The incumbent will oversee operations for multiple affordable housing properties as assigned. This position has a combination of operational and strategic focus while directly managing the on-site leaders toward achieving operational excellence in accordance with Solidago Standards. The Regional Manager is responsible for all aspects of their assigned communities, including the development and achievement of revenue targets, expense management, and other financial goals. This leader will provide our clients, our on-site Community Managers, and our residents with exceptional service. ESSENTIAL RESPONSIBILITIES (Including but not limited to): • Faithfully executes the roles and responsibilities, to the best of his or her ability, of Manager, as outlined by the individual Property Management Agreements in-place between Solidago and the ownership entities controlling all assigned communities., • Provides direct management, leadership, and support to the assigned on-site Community Managers to ensure that all policies and procedures are followed according to best practice., • Responsible for executing the formal performance management cycle for assigned on-site Community Managers and acts as an advisor for team member development and corrective action when necessary., • Participate in the onboarding of new Community Managers, to include leading the preparation and execution of the first-week orientation agenda and providing additional training or support needed through their first 90 days of employment., • Ensures adherence to client-required reporting processes, templates, and schedules. This includes, but is not limited to, the annual planning and budget preparation process, weekly and monthly reporting, and monthly financial reporting in partnership with the Accounting team., • Collaborates with the other Solidago operators with the aim of generating strategic, operational, financial or investment recommendations for client consideration/implementation., • Participate in new business presentations and assist the Business Development Team with deliverables including but not limited to budgets, market studies, and pricing exercises., • Acquire and consolidate feedback and insights into company initiatives, operational processes, policies, and standard operating procedures., • Acts as the key point of contact between Solidago HQ, the on-site teams, and any third-party client or affiliated party., • Develop and maintain a catalog of all operational information for the assigned communities, including vendor contacts, employee rosters, budgets, marketing strategy, etc., • Prepares for and participates in monthly, quarterly, or annual review meetings with the client., • Regularly works to increase the level of engagement, team member satisfaction and experience of all HQ and on-site team members within assigned communities., • Provide project management oversight related to any ongoing assigned community initiatives., • Provide operational assessments as assigned, including written reports for new or existing communities, articulating observations and recommendations for each facet of the assessment., • Ensure the successful implementation of policies, procedures, and new initiatives, as directed by the Director of Operations or Vice President, Operations., • Travel to assigned communities required as the needs of the business dictate. AFFORDABLE HOUSING RESPONSIBILITIES (Including but not limited to): • Regarding Affordable Housing program compliance, collaborates with the Director of Operations, Compliance team, and potential 3rd parties to develop, implement and maintain standard operating procedures (SOP) and land use restriction agreements (LURA) in accordance with applicable laws, rules, and regulations., • Oversight and participation in the following:, • Conducts regular onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LITCH requirements, HUD Regulations, TDHCA Regulations, and TAA requirements., • Conducts regular onsite audits of work order processing, unit turnaround time reviews, EIV requirements, reasonable accommodation policies, move ins/outs, recertifications, lease renewals, interims, denials, waitlists, etc., • Produces and delivers regular audit summary reports to include items such as the improper application of policies, procedures and/or rules by staff members. Maintains a tracking system for all files reviewed to facilitate an assessment of the overall processes., • Ensure files are being maintained properly, kept secure, and confidential., • Assists the Compliance Director with reporting concerns for all programs., • Creates and/or updates Standard Operating Procedures, property forms, and file checklists. Reviews federal and state regulations for possible updates to policies, procedures, and forms., • Observes general operations of properties while in the field, in accordance with all HUD guidelines and regulations, TDHCA regulations, other governing entities, SAHA Policies and Procedures., • Composes correspondence, reports, and memoranda for the assigned Manager or other management., • Attends regular training regarding programs with financing restrictions, including all federal, state, and local laws., • Bring non-compliance issues to the attention of the Supervisor and initiate corrective actions., • Assist other departments with compliance issues as requested. PREFERRED QUALIFICATIONS: • Bachelor’s degree preferred, • 5-7 years of relevant industry experience., • 2-3 years affordable housing experience preferred., • Successful leadership and motivation of direct reports in previous roles., • Excellent time management and organization skills as well as a professional attitude., • Ability to meet strict deadlines and prioritize., • Must have excellent analytical skills, attention to detail and a strong work ethic., • Ability to problem solve and think outside of the box., • Professional written and verbal communication as well as great interpersonal skills required., • Customer service focused (i.e., generating accurate and timely results and effectively communicating to team members, co-workers, and management)., • Knowledge of current application of compliance programs, rules, and regulations., • Thorough knowledge of HUD, LITCH, TDHCA, TAA, low-income housing tax credit, tax exempt bond and other affordable housing programs., • Ability to provide technical assistance on complex compliance issues in a simple and accurate manner to ensure compliant and quality application., • Ability to embody the Solidago Standards every day., • Routine travel is required. BENEFITS • Medical, Dental, and Vision Insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • Paid Time Off (PTO), • Paid Holidays, • Dental, • 401k Retirement Plan, • Employee Assistance Program (EAP), • Competitive bonus structure, • Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave etc. WORK CONDITIONS You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous. PHYSICAL DEMANDS To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind. Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader. Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025

Job DescriptionBenefits: • Employer Funded SEP Retirement Plan up to 20% of Income, • Bonus based on performance, • Paid time off As an Insurance Account Manager State Farm, you are a manager of relationships. You will provide the best combination of price, coverage, and service to every customer, while working for the #1 Insurance Company! Through your attention to detail and time management skills you will play a vital role on our successful team. We are looking for someone energetic who wants to have FUN while crushing goals! Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you! RESPONSIBILITIES: • Be ready to SMILE, • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Competitive Salary, • BONUS paid monthly, • PTO, • Paid Holidays, • Retirement planning, • Opportunity for advancement, • Licensing reimbursement for passed exam, • Flexible work hours, • Off-site team building events

Job Description Job Title: Store Manager Department: Stores Reports to: Regional Sales Director/ Market Leader Status: Full-time (Non-Exempt) Effective Date: January 1, 2025 Job Summary: Our Store Managers are responsible for leading and nurturing a team focused on exceptional customer experiences in a high-quality store environment. We believe true Leaders model a culture of strong partnerships that encourage growth in our ever-changing industry. Duties/Responsibilities: • Provide exemplary service, ensuring the customer is always top priority., • Uphold a high standard of merchandising and operational excellence., • Communicate consistently with area DSCs to meet and exceed sales goals., • Hire, train, coach, and retain a team of knowledgeable Associates that model the SSG culture of partnership., • Organize, delegate, prioritize, and follow-up to maximize productivity., • Challenge and motivate employees., • Effectively communicate with Store Market Leader, Sales Director, and Home Office team regularly., • You are an excellent communicator with strong organizational skills, • You are familiar with Microsoft Office including Outlook and Excel applications, • You possess a self-starter attitude and a continual drive to grow, • You have previous sales management experience, • You possess a working knowledge of inventory management, • You have a passion for the beauty industry, • You can work independently and in a team environment, • You thrive in a fast-paced work environment, • You have experience with building and maintaining business relationships, • High school diploma, • Management experience preferred, • Lift up to 30 pounds, • Occasional travel, • Health, Dental, Vision, Life, and AD&D Insurance available, • Health Savings Account or Flexible Spending Account, • Employee Assistance Program, • 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income, • PTO, • Holiday pay, • Sam’s Club membership for you and a friend or family member, • Discounts on exclusive hair products SSGmanagers

Job Description As an Assistant Branch Manager aka Management Associate, your day will be filled with opportunities to assist customers with a wide variety of retail banking needs and provide back-up and support to the Office Manager. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate’s skills to further his/her career goals for advancement within the banking profession. Responsibilities Daily responsibilities include, but are not limited to, the following: • Retain and expand current customer relationships, • Open new accounts, perform account maintenance, process and close loans, • Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions, • Perform Service Associate duties including, but not limited to, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture, • Assist with team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees, • Supervise staff on a limited basis to support Office Manager – Assist with interviews, performance appraisals, employee development, disciplinary actions and scheduling, • Lead, exemplify and coach to 212º commitment to service, • Responsible for customer relations including complaints and inquiries, • Responsible for office operational processes, • Maintain up to date with changes in bank operational policies and procedures while making recommendations to improve efficiency, • Represent the bank at community functions The successful candidate will have the following qualifications: • High School Diploma or GED equivalent – BS/BA business related field preferred, • 2+ years of banking experience., • Banking knowledge beneficial, computer skills (Microsoft Office, Excel, Word), • Organizational skills, • Ability to adapt to a changing environment., • Excellent communication skills, both written and verbal, • Ability to function independently in a multi-task environment, as well as part of a team, • 401(k) with a company match of up to 6%, • ESOP employer match, • Medical insurance, • Dental insurance, • Vision insurance, • Cancer / Disease insurance, • Accident insurance, • Flexible Spending Accounts, • Health Savings Accounts, • Bank paid Life / AD& D insurance, • Voluntary Life / AD&D insurance, • Bank paid Short-Term and Long-Term Disability insurance, • Employee Stock Purchase Plan The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.

Job DescriptionBenefits: • Salary Plus Commission, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.