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Job Description What is the role? Paradigm is looking for an entry level Payments Sales Specialist to own and manage the cross selling of our integrated payments technology to our existing SaaS user base. Paradigm is the parent company of three unique legal SaaS platforms, each catering to a slightly different customer with different needs. Within each of these SaaS platforms is an additional revenue opportunity via our in-house integrated payments functionality. Your role will be to assist existing SaaS customers to begin using the payments functionality within the software. By doing so, you are part of the team creating and growing a new and additional payments revenue stream for Paradigm. In this role, you will: • Gain a thorough understanding of the online payments industry, • Prospect and identify key decision makers within a company through various platforms, • Grow, organize and maintain a pipeline of prospects, • Achieve and consistently exceed monthly sales goals, • Sell the value of our product to prospects via email and phone, • Manage expectations of our solution and overcome objections, • Create and nurture relationships with customers through creative methods, • Construct new sales collateral as needed (email campaigns, one pagers content, talking points and scripts, etc.), • Own payments sales data and report data to other Paradigm stakeholders, • Develop skills necessary for areas of growth and opportunity within the company, • 1+ years of consultative, B2B sales w/ closing experience, SaaS and FinTech preferred, • Bachelor's Degree preferred, • Recent college graduate looking to jumpstart their career!, • Comfortability with cold calling to build a sales pipeline, • Excellent written communication and conversational skills that radiate enthusiasm, high energy, poise, and confidence, • Passion for sales and a self-driven sense of motivation, • Team player mentality, • Loves to talk to people and is invigorated by convincing others of your point of view in a professional and respectful way, • Has a professional interest in building a career in sales, • Is persistent and not afraid to pick up the phone and speak to users, • Understands the value that payments can add to SaaS products, • Has worked in the payments, FinTech, or financial services industry or has some personal experience working in or around the legal industry and lawyers, • Is self-disciplined and organized, • Is able to consistently achieve daily and monthly goals, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Quarterly company retreats and many other fun activities to bring our team together (physically or virtually) as often as possible!

Job Description Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Manager, Work-Based Learning Department: State Operations & Programs Reports to: State Director/Area Director/Director, Operations & Programs of direct reports: none Salary range: $45,000-$55,000 Position Overview: The Manager, Work-Based Learning will oversee the coordination of internships and all other Work-Based Learning opportunities for students engaging in Pre-ETS, Project Search, and other transition programs in each state. Responsibilities include: teaching, counseling, assisting and supporting adolescents/young adults with intellectual and developmental disabilities to maximize their independence through skill development and pre-vocational training; Utilize a person-centered approach to provide support and case management services for adolescents/young adults, engaging effectively with their families, employers, and other community providers; securing and stewarding community-based Work-Based Learning (WBL) sites which meet student individual interests; supporting students’ orientation/onboarding to all WBL placements; assessment of student progress toward WBL goals; evaluation and reflection post-WBL placement with students, support teams, and WBL supervisors. The Manager, Work-Based Learning will perform responsibilities professionally, in collaboration with other team members in accordance with Best Buddies core values, policies, practices, program funding and applicable regulatory agency guidelines. Job Requirements • 4 years ' experience or employment in job coaching, counseling, or special education; or other related experience working with persons with disabilities, OR, • A Master’s Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics, from an accredited college or university, and six month’s experience as described above OR, • Bachelor’s Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics from an accredited college or university and one year of experience as described above., • Preferably 1 year experience as an employment consultant or manager – transitions program and a proven strong record communications and relationship-- OR--1 year experience in special education or vocational training., • Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people., • Strong presentation, facilitation, project and time management skills., • Strong written communicator who pays close attention to detail; demonstrates a strong initiative, drive for results and self-assessment skills as well as the ability to work both independently and as part of a team., • Must be comfortable engaging with people with IDD, meeting new people and addressing sensitive issues., • Employment is contingent upon accreditation by governing state agency., • Sharing an office space with peers (if applicable)., • Travel locally/regionally/nationally., • Manage a specific aspect of a local program or fundraising event or business., • Assist with grant stewardship, writing and reporting (if needed)., • Plan, assist and/or implement awareness campaign(s) for Best Buddies Day and Month, and Disability Employment Awareness Month., • Must be comfortable with frequent local travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities. Job Duties include, but are not limited to: Programs • Develop positive relationships with families, support coordinators, referral sources, and other community stakeholders. Screen referrals and perform intakes for adolescents/young adults., • Coordinate and implement curriculum through classroom-based instruction, small group, and one-to-one support as appropriate. Curriculum includes, but is not limited to, job exploration counseling, self-advocacy, workplace readiness training, work-based learning experiences, and post-secondary educational counseling., • Coordinate with students’ support team to provide services consistent with students’ individualized needs as documented in the IEP, IWPP, or ISP, • Secure and steward community-based Work-Based Learning (WBL) sites which meet student individual interests, • Assess employer’s needs through Job Analysis and work with them to identify internship positions that are valuable to their enterprise and in alignment with program needs; this could include creating a job description and finalizing with employer., • Support students’ orientation/onboarding to all WBL placements, • Provide job coaching during the work-based learning experience phase, including training participants on-the-job, visiting participants' job sites regularly, and providing on the job supports as necessary for each individual’s success. Coordinate with other Best Buddies staff and/or WBL supervisors/ mentors as needed to ensure full support of program participants., • Meet with students throughout duration of WBL to assess progress toward WBL goals, • Evaluation and reflection post-WBL placement with students, support teams, and WBL supervisors Assume full responsibility for a caseload of participants, including documenting all services and communications in participant case records in a timely manner., • Upon successful completion of the program, initiate transfer of responsibilities to Jobs Program staff -- Job Development Specialist or Employment Consultant as applicable. Provide introduction to participant, natural supports/guardian, support coordinators and employer., • Attend training as needed to maintain required certifications per state regulating agency., • Actively engages in all Best Buddies program-related team meetings (virtually and in-person) to support national collaboration on best practices and alignment to national program standards. Marketing/Fund Development • Work with supervisor(s) on fundraising events as directed., • Provide information regarding potential donors/supporters to supervisor(s) as appropriate., • Work with State Director and/or supervisor to increase awareness of Best Buddies through local marketing, public speaking and media initiatives., • Contributes content and images for updates to state website and social media., • Engages program participants in Best Buddies Day/Month activities. Operations • Complete required paperwork in a timely and organized manner, including but not limited to case file documentation; monthly, quarterly, and annual paperwork; reports required by local funding agencies; and incident and grievance reports., • Maintain an organized filing system for all relevant paperwork, including intake forms and authorizations, and uses databases (Salesforce - Transitions/ Pre-ETS or SetWorks - Project Search) effectively and appropriately to manage contacts; all data entry will be completed by established timelines., • Collaborates with supervisor to ensure that all required billing and reporting is completed accurately and in a timely manner to maximize funding., • Collaborates with supervisor to prepare for any audits or accreditations., • Collaborates with other staff in the local state office to transfer caseloads after program completion and share agency/support coordinator information. Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off. #CB

Job Description Employment Specialist Join Our Team and Make a Difference! Riverside House and work for a non-profit, faith-based organization operating in Miami, Florida. We specialize in community-based adult re-entry programs. We are a co-ed, residential reentry center that helps ex-offenders successfully reenter society. Riverside House exists to guide men and women convicted of crime into becoming productive citizens through a nondenominational, faith-based approach. Join our mission-driven team! Are you passionate about helping others achieve their career goals? We’re looking for a dedicated Employment Specialist to join our team! In this role, you’ll provide individualized employment services from intake and assessment to job placement and coaching to empower clients in achieving meaningful and sustainable employment. Why Join Us? • Opportunity to make a real difference in residents’ lives., • Supportive, mission-centered work environment., • Ongoing professional development and training opportunities. What We Offer: · Competitive pay at $20.00 per hour. · Additional benefits of $4.93 per hour. · Full-time employment with opportunities for growth and advancement. Schedule: Monday - Friday 4 Days Work from 8:00am to 4:30pm, 1 Days Work from 12:30pm to 9:00pm Essential Duties and Responsibilities: • Conduct client intakes, assessments, and employment orientations., • Provide one-on-one job coaching, career exploration, resume development, and job search support., • Build and maintain strong relationships with employers and community partners to create job opportunities., • Monitor client employment progress, including schedules, promotions, and performance., • Conduct regular on-site visits and maintain detailed employment documentation., • Attend required meetings and collaborate with staff to ensure high-quality services., • Maintain accurate data entry and oversee employment file audits. Qualifications · Education: Bachelor’s Degree (experience may substitute year-for-year). • Experience in data entry, reporting, documentation, and problem-solving., • Excellent communication and writing skills., • Ability to work independently and manage multiple priorities., • Proficiency with Microsoft Office and internet-based applications., • Bilingual (English/Spanish) preferred. Why Join Us? • Make a real difference by supporting individuals in reaching their employment goals., • Collaborative and mission-driven work environment., • Professional growth and training opportunities.Company DescriptionRiverside House is a non-profit, faith-based organization operating for the past 50 Years in Miami, Florida. We are a co-ed, residential reentry center that helps ex-offenders achieve successful reentry into society. Riverside House is an equal opportunity employer and employs persons without regard to race, color, religion, sex, veteran’s status, disability, age marital status, or national origin.Riverside House is a non-profit, faith-based organization operating for the past 50 Years in Miami, Florida. We are a co-ed, residential reentry center that helps ex-offenders achieve successful reentry into society. Riverside House is an equal opportunity employer and employs persons without regard to race, color, religion, sex, veteran’s status, disability, age marital status, or national origin.

Job DescriptionDescription: The Community Engagement Specialist is responsible for assisting with the development, implementation and assessment of comprehensive year-round recruitment plans for overall membership growth that align with other council initiatives and projects specifically related to the Spanish-speaking demographic. They will be responsible for, but not limited to, managing lead generation and recruitment efforts with the recruitment team for increasing Spanish- speaking membership. Essential Duties and Responsibilities • Assists in the recruitment of girls and adults through development and implementation of community cultivation strategies to elevate and enhance visibility of the Girl Scouts in the Hispanic community., • Develops, implements, and assesses comprehensive recruitment plans for membership growth in Spanish-speaking areas, • Interfaces with school administrators at the local school level., • Collaborates with Outside Sales and Inside Sales teams., • Coordinates opportunities for community engagement events, school functions and volunteer-based recruitment in Spanish-speaking areas., • Provides help as needed to new troop leaders., • Works with troop leaders to create partnerships with other troops. Education/Training: • Demonstrated experience with sales and partnership development., • Demonstrated written and oral communication excellence., • Knowledge of Girl Scouts mission, values, and culture and/or willingness to learn and adopt them., • Knowledge of MS Office., • Knowledge of data entry and utilizing database systems. Salesforce preferred., • Ability to establish rapport and communicate with community members and work with persons and groups of diverse background and levels, both written and verbal., • Annual membership with GSUSA required, • Valid, unencumbered driver's license, with daily access to transportation and proof of vehicle insurance is required. Must be able to transport self and supplies to position related activities, • Willingness to work a flexible schedule including evenings and weekends, • Travel throughout council jurisdiction up to 80% of the time., • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for periods as long as 5 hours, moderate levels of standing, walking, use hands to finger motions, stooping, kneeling, crouching or crawling. Specific requirements to communicate effectively. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Hand/eye coordination skills are essential due to the fact that a significant amount of data input is required. Must occasionally lift and/or move up to 10 pounds.

Job Description Overview UP to $5k sign on bonus! • FLOAT position - Ability to cover North Miami and Broward County centers, including Boca, • Position Type: Full Time, • Schedule Needed: Mon – Fri 8am-5/6pm (depending on center), at least 2 Saturdays 9a-1p or 10-3p (depending on center) per month. Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Radiologic Technologist Duties • Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam., • Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety., • Use radiation safety measures and protection devices to ensure safety of patients and team members, • Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director, • Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR, • Follows documentation procedures and completes required documentation related to patient x-ray visit., • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations), • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications • Education Level: High School Diploma or GED, • Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed., • Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification., • Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job DescriptionSalary: $14.50-$15.00 Job Title: Office Support Specialist - Process Serving Location: Doral, FL Employment Type: Full-time Job Summary: As an Office Support Specialist, you will play a vital role in supporting the process serving operations by providing administrative and data analysis support from the office. You will work closely with the process servers, legal team, and clients to ensure efficient workflow, accurate data entry, and exceptional customer service. The ideal candidate will possess excellent communication and customer service skills, have a keen eye for detail, and be proficient in data analysis and entry. Qualifications: • High school diploma or equivalent; additional education or relevant certifications in office administration or legal studies a plus., • Proven experience in an administrative or office support role., • Strong communication and customer service skills., • Proficiency in data entry., • Excellent attention to detail and accuracy, ensuring the integrity of data and information., • Strong organizational and time management skills, with the ability to prioritize tasks, handle multiple assignments simultaneously., • Knowledge of confidentiality requirements and the ability to handle sensitive information with discretion., • Familiar with using office productivity tools such as word processing, spreadsheet, and email software., • Positive attitude, adaptability, and willingness to learn and take on new responsibilities. We are an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive work environment for all employees.

Job Description Job Summary: We are seeking a detail-oriented Data Entry & Quality Control Specialist to support a critical quality control project. This role involves data validation, customer outreach, and accurate information entry to ensure the integrity of our records. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: • Conduct customer outreach via phone or email to validate and update information., • Accurately enter, verify, and maintain data in our systems., • Review records for accuracy, completeness, and compliance with company standards., • Identify discrepancies or inconsistencies and work to resolve them., • Collaborate with internal teams to ensure data integrity throughout the project., • Maintain confidentiality and follow data protection guidelines., • Bilingual English/ Spanish, • Previous data entry, quality control, or customer service experience preferred., • Proficiency in Microsoft Excel, Google Sheets, and data management systems., • Strong attention to detail and ability to spot errors., • Excellent verbal and written communication skills for customer interactions., • Ability to work independently and meet deadlines.

Job Description Our law office is growing fast, and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on clients’ lives excites you, start your application today! Compensation: $55,000+ yearly Responsibilities: • Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly, • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload, • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base, • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner During these meetings, the CCC will: • Follow policies and procedures on how to communicate with PNCs in the most effective manner., • Collect information about the PNCs and the matters for which they are seeking the Firm’s help., • Assure the PNCs that the Firm’s attorneys and staff will be able to help them., • Show compassion for their troubles., • Provide a general description of the Firm’s services in the area where the PNC needs help., • In accordance with the ethical rules governing lawyers, the CCC will not provide legal advice, quote a fee (however, the CCC may share a fee that has been determined by the Owner), or enter into an engagement with a client. The CCC will prepare prospective clients for entering an engagement with the Owner or other designated attorney by obtaining the client’s signature and then receiving an attorney’s approval. The CCC will oversee the client onboarding process: • Select the correct Engagement Agreement and accept payment, interacting with the attorney for acceptance of the contract., • Follow up with clients after being hired and verify that the onboarding team has accomplished their duties., • The CCC will stay in contact with PNCs who do not appear for their consultation and PNCs who do not sign up after their initial consultation to keep the door open for them to come in when they are ready., • The CCC will keep detailed records about the number of PNCs that contact the firm, the number that are scheduled for the initial consultation, come in for initial consultations, the number that engage the firm, and other associated metrics (referral source, average case value, etc.)., • The CCC will actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on “front-line” experience.Qualifications:, • Familiarity with case management and CRM systems a bonus, • Previous legal experience highly valued, • High school diploma or equivalent needed, while a Bachelor’s degree is desired, • Firm knowledge of spreadsheet and data management, as well as computer skills, • Sales or customer service experience highly valued, • 2 years of experience in sales of products or services, luxury or high-end products and services are preferred. A proven track record using a consultative sales approach is required., • Education and/or work experience equivalent to a bachelor’s degree., • A strong interest in consultative solutions selling., • Experience with CRM, particularly reporting, is required., • Knowledge of the legal industry is an asset., • Real-life experience & a few “battle scars” giving you empathy and understanding, is an asset. Experience overcoming a major obstacle in life and making an important change in your life, so you know at your core that others can do it too, is a plus.About Company The Estate Plan is a boutique estate planning law firm based in Coral Gables, Florida, dedicated to helping families across the state protect their loved ones and secure their future. Founded in 2018, our firm specializes in comprehensive estate planning, administration, litigation, trust management, and partition actions. Our services are premium and cater to a specific demographic. We pride ourselves on offering personalized, compassionate service, backed by a team of experienced professionals who provide creative and tailored solutions. With a commitment to excellence and client satisfaction, we’ve built a strong reputation in the legal community, supported by our organic Google reviews and long-standing relationships throughout South Florida. We use MacBooks and wide screens while being paperless. We try to lean into tech and continue to find ways it can help the firm offer better more satisfying services.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, PracticePanther, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to customer support inquiries as quickly and accurately as possible via chat or phone., • Work collaboratively with other departments to resolve issues and deliver great customer experiences., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Create, own, and execute onboardings for new and existing clients., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work/life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionLegal Support SpecialistEmployment Type: Full-Time, Experienced - Employer will be Greenburg Traurig Department: Legal Services CGS is seeking an experienced Legal Support Specialist to provide high level administrative, clerical, and legal support for a large global law firm. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence- Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares of billing invoices, and other administrative duties, as needed by the department- Manages phone lines for supported attorneys, fields calls and conveys messages as necessary- Communicates with clients and agencies- Updates information and uploads documents into an immigration case management system - Manages document deliveries and tracks final executed documentation- Assists with overflow work and performs additional duties and responsibilities as assigned Qualifications:- Bachelor’s Degree or equivalent experience is preferred- Minimum 5 years of experience working in an Immigration law practice strongly preferred- Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies- Previous experience with INSZoom is a plus- Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have- Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs- Strong attention to detail, organizational skills and ability to manage time effectively- Excellent interpersonal skills, communication skills and the ability to collaborate well in a team- Position also requires the ability to work under pressure to meet strict deadlines Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.