Learning and Development Instructor
7 days ago
Phoenix
Job Description Overview: We are seeking a dynamic and experienced Learning and Development Instructor to design, deliver, and evaluate high-impact learning programs that enhance employee skills, performance, and engagement. The ideal candidate will have a passion for teaching adults, strong facilitation skills, and a strategic mindset for aligning learning initiatives with organizational goals. Success in this role requires the ability to adapt quickly to changing business needs and deliver results in a high-volume, fast-paced environment. This position also requires daily utilization of AI tools to design, enhance, and deliver innovative learning solutions. This is a remote position and will be based in the United States. About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we're redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you'd bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: Nerdy's shareholder letters below explain our latest products and strategy: • Q3-2025 Shareholder Letter, • Q2-2025 Shareholder Letter, • Education: Bachelor's degree in Education, Business, Communications, Human Resources, or related field preferred; equivalent combination of education and relevant professional experience will be considered., • Experience:, • 3–5 years of experience in training facilitation, instructional design, or corporate learning environments., • 3-5 years of experience with proven success in training employees in omni-channel contact centers or similar multi-platform customer engagement settings., • Demonstrated ability to interpret performance metrics and take data-driven action to improve results., • Experience utilizing AI tools, including designing and leveraging GPT-based solutions, to develop, enhance, and deliver effective training programs., • Skills:, • Strong presentation, communication, and facilitation skills., • Ability to design role-specific training that drives measurable performance improvements., • Proficiency with digital learning, engagement, AI and meeting tools (e.g., Articulate, Slido, ChatGPT, Claude, Google Meets, Zoom)., • Ability to translate business goals into effective learning strategies., • Program Delivery: Facilitate engaging, interactive virtual learning sessions covering a range of sales, customer service, retention, operations support, and technical support functions. Leverage AI tools, including GPT-based platforms and automation resources, to personalize learning experiences and enhance learner engagement in real time., • Program Design: Develop learning strategy, materials, presentations, and resources using adult learning principles and modern instructional design methodologies. Quickly develop and launch short-term learning solutions to meet urgent training requirements in fast-paced environments. Utilize AI technologies to streamline content creation, generate scenario-based learning materials, and continuously refine programs based on learner data and feedback., • Needs Assessment: Partner with stakeholders to assess training needs and recommend effective learning solutions., • Learning Evaluation: Measure program effectiveness through assessments and performance metrics, and continuously refine content to improve outcomes. Incorporate AI-driven analytics and reporting tools to identify learning trends, evaluate engagement, and generate actionable insights that enhance training impact and learner performance., • Agility: Adapt quickly to changing business needs and deliver results in a high-volume, fast-paced environment., • Coaching: Provide individualized coaching and feedback to support employee growth and retention of key concepts., • Technology Integration: Utilize AI and eLearning tools to enhance the learner experience. Unleash Your Potential at Nerdy: At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: • Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways., • Retirement Made Simple: 401(k) plan with company match and immediate vesting., • A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are., • Flexible Time Off: Recharge on your terms, ensuring maximum productivity., • Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services., • Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. If you're driven by impact, energized by ownership, and excited to help shape what's next, you'll thrive here. We move fast, think big, and reward those who deliver. This isn't a traditional corporate environment - it's a place to do the most meaningful work of your career.