General Manager - Ridge Athletics Center
4 days ago
Jonesboro
Job Description GENERAL MANAGER - Ridge Athletics Center The Sports Facilities Companies LOCATION: Jonesboro, AR DEPARTMENT: OPERATIONS REPORTS TO: VP OF VENUE MANAGEMENT STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Ridge Athletics Center is a state-of-the-art multi-purpose Sports facility including 12 - Basketball courts, 24 - Volleyball nets, 36 - Pickleball courts and a Olympic pool -8 lanes at 50 meters with a one and three meter dive capability focused on improving the health and economic vitality of Jonesboro, AR. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Ridge Athletics Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The General Manager is responsible for the financial and operating performance of the Ridge Athletics Center. The objectives for this position include: • Optimizing overall financial sustainability, • Creating a positive relationship with the client and stakeholders, • Creating a culture of accountability which supports the organizational values, • Meeting or exceeding annual growth objectives, • Facilitating staff collaboration, • Employee retention and staff development, • Development of employee and operating policies, • Implementation of major organizational initiatives, • Manage overall Food and Beverage operations, • Analyze operations to evaluate the performance of the facility and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change, • Appoint team leaders or managers and assign responsibilities to them, • Confer with city leaders, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems, • Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes, • Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency, • Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments, • Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity, • Implement corrective action plans to solve organizational or departmental problems, • Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services, • Represent the organization and promote its objectives at official functions, or delegate representatives to do so, • Serve as liaisons between organizations, shareholders, and outside organizations, • Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies, • Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products, • Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities, • Prepare budgets for approval, including those for funding and implementation of programs, • Review reports submitted by staff members in order to recommend approval or to suggest changes, • Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities, • Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire facility which includes aquatics, food and beverage, party coordination, staffing, cash controls, opening and closing procedures, employee retention, staffing schedules, and coordination of all activities, • Maintains all logs, files, reports, communications, and electronic data relating to water quality inspections, incidents, maintenance reports and any other general daily reports, • Maintains high standards of cleanliness throughout the facility including locker rooms, pool, pool deck, facility grounds and all surrounding areas, • Develops strategic plans for increasing profitability using a combination of sales building and cost control, • Expert level experience with organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency., • Manage and oversee the scheduling of parties and rental of the facility, • Manage and oversee admissions, sales, registrations, attendance, and monies from season passes, passbooks and programming, • Budget facility supplies costs by conducting inventory and overseeing ordering process, • Current American Red Cross Lifeguard and Water Safety Instructor certification or equivalent, • Current American Red Cross Lifeguard Instructor certification or equivalent, • Current American Red Cross CPR for the professional rescuer certification or equivalent, • Thorough knowledge of aquatic operations and programing, • Standard program evaluation methods and report writing procedures, • Techniques of effective supervision and training, • Knowledge of Aquatics program activities such as swim and water safety classes, water sports and exercise programs as they pertain to the interests of faculty/staff, students, general public and others., • Skill in responding effectively to program issues and guest interests., • Ability to plan programs, special events and community service activities., • Prior responsibility in daily P&L management and budget oversight, • Proven management and leadership experience in the food and beverage, recreational and aquatics industry, • Operational knowledge of food and beverage, recreation and aquatics, parties, corporate events and teambuilding, • Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, camps, fitness programming, and other related services, • Prior experience managing marketing programs, • A minimum of 4 years of management experience, • Operational knowledge of risk management, • Skilled at identifying and creating opportunities to deliver revenue goals, • Aquatics programming and event operations expertise required, • Bachelor's degree in sports management, recreation, physical education, hospitality, related field or equivalent experience Job Posted by ApplicantPro