Help desk support jobs in Chicago, IL - Page 2Create job alerts

A mission-driven nonprofit organization in Chicago is seeking a friendly, energetic, and highly organized Part-Time Front Desk Coordinator to join their team! This is a great opportunity for someone who enjoys interacting with people and keeping things running smoothly. The position is two days per week—Tuesdays and Wednesdays—with a competitive hourly rate of $20–$22 and a comprehensive benefits package including PTO, transportation, 401(k), dental, life, health and disability insurance. Key Responsibilities of the Front Desk Coordinator: • Greet and assist visitors in a friendly, professional manner, • Answer and direct phone calls, and take messages as needed, • Manage appointment scheduling and confirmations, • Keep the front desk and reception area tidy and organized, • Provide light administrative support and help keep daily operations on track, • Collaborate with the team to ensure a smooth front office flow Requirements of the Front Desk Coordinator: • Previous front desk, receptionist, or customer service experience is a plus, • Excellent communication and people skills, • Strong multitasking abilities and attention to detail, • Comfortable using basic office software and phone systems, • Reliable, punctual, and professional with a can-do attitude B-1

Job DescriptionDescription: Be fit. Change lives. Have fun. Make an impact. At Orangetheory Fitness, we don’t just sell workouts — we create vibrant and supportive spaces where energy, compassion, and connection fuel personal growth. As a Sales Associate, you’re the heartbeat of our studio: welcoming every member, sparking excitement about our science-backed workouts, and bringing our mission and values to life every single day. We’re looking for outgoing, passionate individuals who believe in the power of community and want to elevate the fitness experience for everyone who walks through our doors. If you thrive in a fast-paced, people-first environment and love helping others reach their full potential, you’ll feel right at home here. Why work for Orangetheory Fitness? • Free Orangetheory Membership – sweat it out on us!, • PTO, Sick Time & Holiday Pay, • Fitness Casual Dress Code, • Medical, Dental & Vision Insurance, • Supplemental Insurance Options – including life, accident, critical illness, and more, • 401(k) with Company Match, • Paid Training – includes new hire onboarding and ongoing sales development, • Career Growth Opportunities – we promote from within, • Employee Recognition Program – we celebrate wins, big and small, • Greet everyone who walks in with energy, enthusiasm, and expertise, • Introduce prospective members to the Orangetheory workout and experience, • Conduct phone calls, follow-ups, and front desk customer care interactions, • Give studio tours and walk new guests through their first class, • Collaborate with the fitness team to ensure an outstanding first workout experience, • Sell memberships to help the studio grow, • Onboard new members with care, accuracy, and warmth, • Follow up with leads via email, phone, and in-person outreach, • Address member questions or concerns with professionalism and a solution-oriented mindset, • Participate in classes and help support events in the community, • A passion for fitness and helping people improve their lives, • A friendly, positive attitude and the ability to connect with anyone, • Strong verbal and written communication skills, • A customer-first mindset and great problem-solving abilities, • Team spirit — you’re all in for the team’s success, • Comfort in a fast-paced, multitasking environment

We are aggressively hiring for a Field Technician Supervisor to assist in helping further growth! Are you experienced Field IT Technician who are pro with hardware troubleshooting and installation?In your job, do you feel stuck with no room for growth? Do you feel like the walls are closing in around you? Then join our growing IT Team in a leadership role of the prime supplier for B2B vending, POS, coin operated machines in IL area! Job Responsibilities: • Monitor installations, maintenance, troubleshooting, testing, and repair work conducted by technicians., • Manage team of technicians in a supervisory capacity and travel to the field to oversee workers and conduct inspections on completed work orders., • Perform installations or/and provide a tech support yourself, directly to the customers, if needed., • Evaluate completed work orders to ensure that all policies and standards have been followed and that the customer’s needs are met., • Maintain CRM daily on matter of creating incoming work orders, assigning them and monitor status of completion., • Schedule b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations., • Diagnose, troubleshoot and resolve Microsoft Windows / UNIX hardware and software problems., • Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops and peripherals such as phones, printers, external drives and other related hardware., • Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment., • Perform regular inspections of tools, vehicles, and equipment used by the company., • Maintain warehouse inventory to be sure none of the units goes lower on a stock then minimum required amount., • Receive and test new hardware and software., • Train new technicians and provide ongoing training for experienced technicians., • Design and implement training programs and protocols for technicians to follow., • Interface with union leadership to maintain proactive communication and healthy relationships, • Make management reports daily/weekly/monthly, • Maintain a high level of proficiency in using help-desk systems and tools, • Deliver device, instruct and visit clients - BE ON CALL, • Have experience working on active directory Our ideal candidate: • Has proven experience as supervisor or relevant role, • Has excellent communication and interpersonal skills, • Has outstanding organizational and leadership skills, • Has extensive repair/fix hardware hands on experience, • Experienced with software installations, • Must own a car and have a valid Driver’s License., • Did Field work in a past assisting small local businesses, • Is able to move around some heavy machines/kiosks/devices if needed *In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

Please Note: • This is a 100% On-Site (Part-Time - Approx. 20 hours/week) located at Park Ridge, IL., • Schedule: Monday-Friday: 6 PM-9 PM, Saturday: 9 AM-5 PM & Sunday: 12 PM-5 PM (Approximately 20 Hours/Week)., • Type: Part-Time, W2 Preferred. Position Summary: The IT Technician will support the daily technical operations during evenings and weekends. Under the direction of the full-time IT Manager, this role provides basic desktop support, public assistance, troubleshooting of routine issues, printer support, and general monitoring of network and AV systems. Key Responsibilities: • Provide in-person support to staff and patrons during evenings and weekends, • Assist users with login issues, printing problems, and workstation operation, • Monitor and report issues related to Wi-Fi, access points, and AV equipment, • Replace or troubleshoot peripherals (printers, scanners, phones) as needed, • Assist with minor system reboots, cable management, or physical equipment setup, • Log incidents, assist with documentation, and escalate issues to the IT Manager, • Help perform maintenance tasks like updates and inventory checks under guidance, • Ensure timely reporting of critical system alerts during working hours. Minimum Qualifications: • Associate degree/diploma in Information Technology or related field (or enrolled in a relevant bachelor’s program), • 1–2 years of basic IT support or help desk experience preferred, • Familiarity with Windows 10/11, Office 365, printers, and basic networking, • Strong communication and problem-solving skills, • Comfortable working in public-facing settings, • Must be dependable and able to work onsite during specified evening/weekend hours.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Middleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. We're looking for someone who excels at coming up with creative solutions to technical issues. If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the position for you! You will make an impact for our clients! The duties of the Help Desk Technician position include, but are not limited to the following: -Provide remote technical support to our clients. -Active problem solver. -Understanding of IT support ticketing systems -Deploy computers and peripherals (computers, monitors, printers, etc.) -Install software packages on PC's and Laptops -Troubleshoot software applications -Manage document library and inventory of assets Required Skills: -2-3 years Experience with Microsoft Windows 10, 11 -2-3 years Experience with Microsoft Office 2016-present (Specifically MS Outlook, Word & Excel) -2-3 years Experience with setting up, configuring & troubleshooting PC & Laptop Hardware -Knowledge of basic Microsoft Windows Server 2016-2022 -Knowledge of Networking -Knowledge of Office365 -Troubleshooting experience with Printers/Scanners -Reliable, enthusiastic individual with great phone etiquette -Professional appearance and behavior, including punctuality -Excellent written and oral communication skills This will be a W2 full time salary position with hybrid work. Middleground Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, sex/gender (including pregnancy, childbirth, breastfeeding, or related conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned), and sexual orientation, marital status, religion (including dress and grooming practices), age (40 and above), physical or mental disability, medical condition, results of genetic information/characteristics, or military or veteran status. Any other basis protected by federal, state, or local law or ordinance or regulation. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Job Type: Full-time Powered by JazzHR tgVmQ0jTg7

Job DescriptionSummary Our client is a leading IT Solutions Company in the Chicagoarea (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Oak Park, IL

Job DescriptionDescription: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Position Summary Arrow International is hiring two Help Desk technicians in support of corporate, US, Canada, and UK locations in addition to distributors and manufacturing locations. This role is in Brooklyn, Ohio, on-site at our corporate headquarters. This role reports to the Associate Vice President of Global IT Infrastructure. Primary Roles and Responsibilities • Monitor help desk tickets and provide solutions., • Proactively design and implement improvements to our help desk service., • Enter requisitions., • Build Personal Computers., • Work with individuals at all levels to solve their computing problems., • Learn phone system, PIs, and AS400 admin tools., • Fulfill administrative reporting requirements., • Train personnel in the use of PC hardware and software., • Install software updates and patches., • Evaluate new PC systems and related equipment, • Repairs, administers, maintains, builds, and tracks company end point equipment., • Continuously improve our Help Desk operation with new and/or improved procedures and service., • Required to maintain confidentiality in all business, employee, client, etc., matters., • Monitor day-to-day issues and correct problems., • Proactive service orientation when dealing with internal and external clients., • 2 years of professional PC repair/setup experience., • 2 years of professional training in a trade school or high school required., • Prepare solutions for technical issues., • Current Help Desk training or work experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus., • The noise level in the work environment is low., • May be required to sit for long and/or extended periods of time.

Job Description Service Desk Analyst (On-site Chicago) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team. Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract. The position comes with a full array of benefits, health insurance and matching 401k, and many more perks. In office, we also have a break room stocked with complimentary snacks and beverages—as well as weekly catered meals and regular events in-office! This opportunity is on-site at our office located in Chicago, IL. The first week will be spent with our dedicated Service Desk Training team. Details to be provided. • We are looking for candidates who can work Monday-Friday (1st shift) or After Hours candidates (2nd Shift/Weekends), • Compensation starts between $38k-$40k annual with a 10% Shift Differential during After Hour shifts. Essential Duties and Responsibilities • Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues., • Provide over-the-phone, email, and chat support., • Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue., • Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue., • Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members., • Maintain a regular and reliable level of attendance. Knowledge Skills and Abilities • High School Diploma or equivalent., • Strong verbal, written, and typing skills., • Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success., • Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment., • Ability to act independently and make decisions within the scope of the position’s responsibilities., • Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment., • Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found., • Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions. Prolonged periods of sitting at a desk and working on a computer Will require Intune “Mobile Device Management” software installed on a personal device(s) K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment. Powered by JazzHR C2QuihP13S

Job DescriptionIT Support Specialist Level I As a member of Elevate's IT team, the IT Support Specialist helps implement, troubleshoot, and monitor the company's IT systems, solutions, and processes. Serving as the initial point of contact for Elevate staff and external affiliates, the IT Support Specialist provides first-tier support and collaborates with other IT team members while reporting to the IT Manager. The IT Support Specialist reports to the IT Manager. This position is in Chicago, Illinois and is currently onsite. Responsibilities • Serve as the first tier (Level I) of support for Elevate’s IT infrastructure, including software, hardware and associated peripherals, network printers, networking, and telephony, • Diagnose, troubleshoot, resolve, and document customer issues associated with IT systems, applications, and hardware; or escalate in a timely manner, • Provide superior, timely customer service to both internal and external customers throughout ticket process, documenting communications from ticket creation through closure via the IT Team’s ticketing system, • Follow technical documentation and runbooks for IT systems and processes, • Assist with the installation, provisioning, and repair of computer hardware and software, • Support Elevate’s flexible work hours, including normal business hours, special events, and on-call rotation, • Manage asset inventory, • Assist with onboarding/offboarding and deployment of users and workstation, • Perform other duties as assigned.Qualifications and Skills, • At least one (1+) years of experience in a Desktop Support, Help Desk or IT Operations setting; associate degree or A+/Network+ certifications preferred, • Experience with password management in Active Directory, • Excellent written and verbal communication skills, with demonstrated attention to detail, • Ability to take direction and work collaboratively as part of a diverse team, • Demonstrated ability to work independently and implement critical thinking skills to address customer IT issues, • Growth mindset with motivation to learn new technology Organization DescriptionWe design and implement programs that reduce costs, protect people and the environment, and ensure the benefits of clean and efficient energy use reach those who need them most. At Elevate, the greatest asset of our organization is the kind of people we attract. Elevate employees co-create our energetic and collaborative environment, where constant learning and service to others take priority. We empower individuals to challenge conventional thinking in pursuit of innovation and we seek dynamic, hardworking team members who are inspired to work with people of diverse backgrounds and perspectives. Every day we make a difference by placing our team, clients, and community partners first. From our mission to our focus on staff wellbeing and career development opportunities, there’s no better place to grow your career than Elevate. CompensationThe total compensation for this position includes health and welfare benefits (medical, dental, vision, etc.), defined contribution benefit (401k with contribution), professional development, generous paid time off policies, and a flexible schedule. This is an exempt individual contributor position with a salary range of $60,000 - $70,000, based on experience and location.Anti-Discrimination PolicyElevate is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age, disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation, and training.ADA AccommodationElevate will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace, and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship to Elevate. Contact the People Team with any questions or requests for accommodations.

Job DescriptionSalary: $65,000 - $75,000 Job Summary: Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have offices in Alpharetta GA, Raleigh NC, and Estero FL. We are looking for an IT Specialist to maintain a hybrid on-site presence to support MSP clients in the Chicago-area. The candidate would assist corporate users on-site and provide remote help desk support for the clients satellite offices as well as other senior living communities in the area. The candidate should have working experience with Microsoft technologies and systems, networking, troubleshooting skills, and exceptional customer service and communication skills. Responsibilities: • Provide Tier 1-2 technical support to both on-site users and remote users via phone, web-based tools, and email, • Act as a liaison between users and remote Tier 2-3 team members and assist remote team members with service delivery, projects, and requests, • Assist with and solve technical issues relating to Microsoft Office, M365, SharePoint, OneDrive, Teams, network printing and scanning, VOIP, malware, and other technologies, • Develop and maintain technical expertise on desktop technologies, peripherals, networking, and cloud-based solutions., • Support and implement Wi-Fi access points and Ubiquiti, other network infrastructure, WAN, LAN, and Firewalls (e.g., SonicWall), • Evaluate, recommend, and execute new technologies to ensure optimal desktop infrastructure and network performance, • Perform preventive and proactive maintenance and support as needed, • Document all work performed in the ticketing system (ConnectWise), • Accurately record all-time and notes for work performed following company standards, • Maximize billable status for work performed, • Other duties as assigned Requirements: • Bachelor's degree or equivalent experience, • Working knowledge of IT and hands-on experience with networking, desktop technologies, and troubleshooting, • Hybrid on-site with major MSP clients in Chicago area but travel to other client sites occasionally required (around 35%) Desired Skills: • Network+, Security+, ITIL, Microsoft certifications are a plus., • Working knowledge of ConnectWise ticketing system, Labtech, Bomgar, Ubiquiti, SonicWall, VOIP, Mobile Device Management (MDM), and technical documentation, • Ability to handle client interactions professionally and respectfully, • Strong customer service and client management skills, • Strong written, verbal, and interpersonal skills

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to a wide array of clients. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. **THIS POSITION MAY REQUIRE UP TO 65% TRAVEL. KEY RESPONSIBILITIES: • On-site technician with the knowledge and skillset to fix 99% of issues in rooms, • Configuration of endpoints and infrastructure, • Preparation of room audits ensuring technology can work at optimum level, • Performs preventative maintenance to ensure equipment and room is ready for use, • Responsible for identifying defective/failed equipment and providing solutions, • Perform on site User Acceptance testing, • Install software upgrades, • Provide strong client level support to users, with a predisposition to de-escalate technical fails, • Perform break fix (user reported incident) tasks within target service level agreements response window, • Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff, • White glove technical support for C-suite and high level management, • Provide VC focused support for high profile events reported network related call escalation issues, • Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools ESSENTIAL CRITERIA: • Ability to be self-motivated and accountable in a fast-pace, independent environment, • Ability to think creatively as well as methodically regarding technical issue, • Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow, • Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required, • Strong interpersonal, customer service, and conflict resolution skills, • Willingness to learn and adapt to client culture, • Ability to work both independently as well as with a team, • Must have critical thinking and problem solving ability, • Be flexible and adaptable to change and hours of work, to meet the needs of the customer The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. #IND Pay Range$62,000—$82,000 USD

Job Description Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office, 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team, 3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours., 4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products, 5. Physical hardware build outs and configurations., 6. Internal ticketing system usage, administration, and management for all issues, 7. Assist in providing excellent customer service to all Middleground customers, 8. Contribute to the growth and improvement of all internal and external systems Powered by JazzHR GJv0WZO6DY

Job Descriptionoverview The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Helpdesk Engineer plays an important role in making sure that happens. The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can’t handle. When help is needed the Senior Helpdesk Engineer can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKS CUSTOMER SERVICE  Work on and resolve escalated Helpdesk Tickets  Delight our Clients with a Friendly, Quick and Helpful Experience  Provide the Client with advanced remote troubleshooting  Remote Hardware Maintenance and Support USE OF OUR TICKETING SYSTEM  Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests  Managing and recording all work though our Ticketing System  Make sure that Client Documentation in well maintained  Split tickets that have several issues into their own individual ticket  Make sure that tickets aren’t “stale” throughout the process USE OF OUR MONITORING & MANAGEMENT TOOL  Review RMM dashboard and apply remediation actions as indicated by our Processes  Review regularly scheduled/automated actions as indicated by our Processes PROJECT WORK  From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Senior / L3 Enginner may be required to help with project delivery COMMUNICATION, REPORTING & RISK  Escalate tickets that require Service Delivery Manager support  Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue  Submit Timesheets & Expense reports as indicated on their SOPs  Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients TEAM WORK  Mentor the “Junior” Service Team Members  Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher  Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks  Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues  Identify opportunities for improvement and make constructive suggestions for change  Contribute to the process of innovative change effectively  Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO SKILLS AND ATTRIBUTES DESIRED  A love of (and ability to) Solve Problems & Challenges  Great Communications skills, founded in being a good listener  Advanced understanding of support tools, techniques and how technology is used to provide services  Advanced understanding of operating systems, business applications, printing systems and network systems  Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices  Advanced experience and knowledge of working with the Microsoft 365 Platform  Must be able to type quickly and accurately while talking on the phone  A deep desire to deliver an amazing Client Experience  Advanced knowledge of IT Applications, Software & Hardware  The ability to speak both Geek and human  Great Communications skills, founded in being a good listener  A deep desire to deliver an amazing Client Experience  Drivers license  The ability to speak both Geek and Human  The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE  Experience using a Ticketing system / RMM Tool and PSA software  Experience providing support via remote tools  Experience handling Technical Service Tickets  Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.  Client Experience Certifications such as Helpdesk Habits etc.  Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS • Get your birthday off 🤓, • Generous incentives for reaching Team and Company Goals, • Excellent Health / Dental and Vision plan!, • An easy-going environment and culture (we all enjoy what we do), • The flexibility to work from home (we run a Hybrid office), • A Stand-Up Desk and High-Powered Laptop, • A Proactive Approach to Ongoing Training to help you develop life-long skills CAREER GROWTH For someone looking to progress their role, the Senior Helpdesk Engineer naturally leads into roles such as: the Service Delivery Manager or CTO. Powered by JazzHR qo2gmVu83u

Job DescriptionDescription: Company Overview Chicago Event Management is more than an event production company, it’s a team motivated to connect the communities we serve through the events we produce. At the core of our organization, we believe in sharing best practices, using learnings to create unforgettable experiences and building lasting relationships that lead to new ideas and innovation. Since its inception in 1996, CEM has stayed true to this mission and as a result, has become a leader in event production and the endurance sports industry. Job Summary The Specialist, IT & Event Technology is responsible for supporting the full scope of CEM’s technology services, both in day-to-day office operations and onsite at events. This role provides end-user support, manages IT systems and equipment, and assists with the planning, setup, and deployment of event technology. The Specialist also contributes to maintaining data security, business continuity, and system reliability, while collaborating with staff, vendors, and contractors to ensure seamless IT operations across the organization. The ideal candidate is a proactive problem solver with strong technical skills, excellent communication abilities, and a customer service mindset. They bring experience in IT support and are eager to apply their expertise to both office-based and event-driven technology needs. This position is full-time exempt, primarily working at the CEM Office in Downtown Chicago, with occasional work at the CEM Warehouse in Bellwood, Illinois, and event sites throughout the city. CEM's Hybrid Work Policy provides the opportunity to work remotely up to two days per week. Duties & Responsibilities Technology Support • Provide end-user support, monitor response times and make necessary improvements, • Support end-user mobile wireless devices, including account management, system upgrades, migrations and onboarding., • Develop, maintain and support technical infrastructure, hardware and software standards and system components, • Maintain inventory of IT equipment including computers, accessories, printers, networking equipment, telecommunications and power equipment, installed software and licensing., • Complete onboarding procedures for new hires including hardware, software, and mobile device deployment., • Assist with technology specific event planning, setup, deployment and support for all events, • Assist creating user accounts and managing access control for various communication systems, Microsoft 365, collaboration sites and other web services., • Monitor system backups, storage and network system alerts and schedules., • Assist with website domains including domain registration, named servers, DNS management and SSL certificates, • Interact with vendors on more advanced website hosting environments and other technology solutions as necessary. Assist in supporting the following IT service areas: • Assist creating user accounts and managing access control for various communication systems, Microsoft 365, collaboration sites and other web services., • Monitor system backups, storage and network system alerts and schedules., • Assist with website domains including domain registration, named servers, DNS management and SSL certificates, • Interact with vendors on more advanced website hosting environments and other technology solutions as necessary., • $60,000+ annual salary, depending upon qualifications and experience, • Medical, dental, vision, life and short-term disability insurances with generous company contribution to medical and dental premiums, • Company paid basic life and long-term disability insurances, • Access to Employee Assistance Program and discount programs, • Optional legal and ID protection insurances, • 401K plan with access to financial advisors, • Limited opportunity to attend industry events and professional development conferences, • Event-issued merchandiseRequirements:, • A strong drive to learn and grow, • Excellent analytical skills with strong attention to detail, • Excellent and effective personal and communication skills, • Strong problem solving and decision-making skills, • Strong time management, organizational skills, • Ability to develop positive and productive professional relationships, • Proactive perspective, offering ideas on how to make improvements, • Ability to work both independently and collaborate as a team player, interacting successfully with all levels of staff, • Ability to manage multiple projects and excel in a fast-paced environment, • Skills in researching technology issues and making recommendations, conclusions and decisions, • Ability to work nights and weekends as required to meet event and project commitments, • Bachelor's degree in Computer Science, Information Systems or a related field, and at least 2 years of experience in IT support, • Project management experience required, • Data management, network administration, website administration experience preferred, • Understanding of traditional IT support areas, including: support, deployment, help desk, hardware repair, • Understanding of wired and wireless connectivity principles; network administration experience preferred, • Proficient with Microsoft Office (Word, Excel, PowerPoint, Access & Outlook), • Primary work location: CEM Office in Downtown Chicago., • Opportunity to work remotely up to two days per week as per CEM’s Hybrid Work Policy., • Moderate walking, standing, prolonged sitting, bending, kneeling, and reaching., • Work is performed primarily in an office setting, with occasional work in warehouse spaces or on-site event locations.

Job Description The Service Desk Analyst is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Basic Functions • IT Support relating to technical issues involving core business applications, operating systems and productivity suites such as Microsoft 365 or Google Workspace., • Support of disaster recovery solutions., • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security., • Basic remote access solution implementation and support: VPN, Terminal Services, etc.., • Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets., • System documentation maintenance, with contributions to internal knowledge base., • Improve customer service, perception, and satisfaction., • Fast turnaround of customer requests., • Ability to work in a team and communicate effectively., • Work with the Senior Service Desk Technicians to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently., • Escalate service requests that require engineer level support., • Responsible for entering time and expenses in the Sagin Help Desk System as they occur., • Understand processes in Sagin Help Desk System by completing assigned training. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Advanced understanding of operating systems, business applications, printing systems, and network systems., • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care., • Diagnosis skills of technical issues., • Ability to multi-task and adapt to changes quickly., • Technical awareness: ability to match resources to technical issues appropriately., • Service awareness of all organization’s key services for which support is being provided., • Understanding of support tools, techniques, and how technology is used to provide services., • BA/BS, preferably in computer science or a related field, • 0-4 years of IT or related experience.Company DescriptionSAGIN is a growing professional services firm with opportunities in IT Managed Services and Consulting. We work with a wide array of clients giving our employees a broad base of exposure and experience.SAGIN is a growing professional services firm with opportunities in IT Managed Services and Consulting. We work with a wide array of clients giving our employees a broad base of exposure and experience.

Job Description Job Title: Help Desk Level 2 Location: Remote Period: 06/02/2025 to 06/02/2026 – Strong potential for extension or conversion Hours/Week: 40 hours Rate: $30-$40/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Position Overview We are seeking an experienced Help Desk Level 2 professional to join our client’s remote Application Operations (AppOps) team. This role plays a key part in resolving technical issues escalated from Level 1 support, managing incident resolution, and supporting a wide range of tools and platforms. Ideal candidates will have excellent communication skills, a strong technical background, and the ability to thrive in a fast-paced, remote work environment. Scope of Services The Help Desk Level 2 consultant will: • Resolve or escalate technical issues logged by Level 1 analysts, • Respond to tickets within established SLA timelines, • Troubleshoot software, hardware, and connectivity issues, • Collaborate with AppOps team members and ADC Managers, • Deliver high-quality customer service and technical support, • Participate in team projects and administrative tasks as needed Responsibilities & Deliverables • Review and resolve open problem tickets or escalate them appropriately, • Follow Standard Operating Procedures (SOPs) and Business Operating Procedures (BOPs), • Provide clear and effective communication with end-users and internal teams, • Document issue resolution steps and update knowledge base entries, • Support and troubleshoot Windows-based applications, modems, browsers, and network utilities, • Reset user accounts, Internet proxy settings, and network passwords, • Administer SharePoint sites and assist with application installations and setup, • Participate in meetings with managers and stakeholders to support vendor onboarding and other operational initiatives Required Skills & Qualifications • Bachelor’s degree in IT-related field OR at least 4 years of direct IT experience, • Minimum of 10 years in a technical support or help desk role, • Proficiency with troubleshooting Windows-based environments, • Strong interpersonal, customer service, and communication skills, • Ability to work independently and escalate appropriately in a fast-paced setting, • Experience supporting a wide range of users, including senior managers Preferred Qualifications (Nice-to-Have) • Knowledge of Atlassian Products, specifically Jira Service Management (JSM), • Experience working directly with IT teams and departmental managers, • Background in SharePoint Administration, • Familiarity with API integrations and tool-based automation Work Environment • Fully remote role with regular collaboration via Slack, Microsoft Teams, and email, • Frequent meetings with ADC employees and managers, • Highly collaborative team environment within the Application Operations group

Job DescriptionSalary: 50,000 Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Bilingual (English/Spanish) Technical Support Agent to join our team. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional service in both English and Spanish. This position serves as the first point of contact for all IT-related issues, fielding customer calls, emails, and support tickets, while troubleshooting, documenting, and resolving issues using available knowledge base resources. Essential Duties and Responsibilities: • Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more., • Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers., • Active Directory user management., • Collaborate with team members to support client needs and service delivery goals., • Proficiency in both English and Spanish, including reading, writing, and speaking., • Minimum 2 years of experience providing technical support to end users in a help desk or similar environment., • Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite., • At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+), • Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing., • Ability to lift and transport computers and IT equipment as needed, • Valid drivers license, reliable transportation, and willingness to travel to client sites within the region., • Ability to prioritize tasks and manage time effectively., • Team-oriented mindset and customer-first attitude., • Experience with current versions of Windows Server., • Competitive salary and performance-based bonuses, • Medical, dental, and vision insurance, • 401(k) plan with company match, • Paid vacation, sick leave, and holidays, • Certification and mileage reimbursement, • Professional development opportunities and company-sponsored events This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office, 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team, 3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours., 4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products, 5. Physical hardware build outs and configurations., 6. Internal ticketing system usage, administration, and management for all issues, 7. Assist in providing excellent customer service to all Middleground customers, 8. Contribute to the growth and improvement of all internal and external systems Powered by JazzHR p66yhvbs1P

Job Description Analyst (Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge solutions for the fast-paced industry of private equity. RKON is looking for ambitious professionals to join our award-winning team. We have a proven track record for finding and developing top talent with people that believe they can achieve something greater. We also pride ourselves on fostering an environment where initiative, creative thinking, and collaboration are encouraged and rewarded—a key reason for the extraordinary level of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build and elevate their IT career. This role will provide the opportunity to get hands on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage training and foster upward mobility in the fields of security, networking, and virtualization. You must be based in Chicago as you will be required to work onsite in our Chicago office. RKON does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Recruiters, please do not contact. Responsibilities Include: • Provides world class customer service by acting as a customer advocate with a focus on setting a positive and supportive tone with end users., • Reacts and responds to tickets and alerts to ensure maximum possible service availability and performance., • Accepts support requests via multiple contact methods (phone, ticket (email/portal), chat, etc., • Provides Level 1 and 2 support for incidents (problem/issues) or service requests related to hardware, software, mobile devices and network connectivity., • Updates ticket notes and customer communications in a timely / accurate fashion., • Troubleshoots and resolves incidents and/or escalate as required with support vendors and RKON senior support engineers., • Fulfills IT related requests per defined processes including computer deployment/staging activities., • Perform incident triage and resolution including updating related fields such as priority, category, and other tracking/reporting data., • Facilitates workflows and queue management of tickets/service requests to meet or exceed defined service level expectations and other performance indicators., • References, follows and provides feedback on documented knowledge articles to provide consistent solutions., • Works within Microsoft 365 and on prem Active Directory – access management, mailbox management, computer/device management., • Provides support for Microsoft office applications across operating systems and web/desktop versions including basic “how to” questions., • Support mobile device configuration, mobile device management (MDM), provisioning, and support., • Perform access management and maintenance for various applications and systems (e. g., creates or modifies user accounts and permissions, and performs password resets., • Completes assigned administrative/client projects (i.e. testing and other project related tasks)., • Other duties as assigned.Required Technical and Professional Expertise, • A desire to pursue a long-term career in IT, and a strong customer service background., • Excellent teamwork, communications and interpersonal skills, • Professional verbal/telephone and written communication techniques demonstrating strong customer service skills and attention to detail, • Effective cross-cultural communication skills, • Ability to be punctual, reliable and work varied schedules to contribute to 24/7/365 support environment including day/evening/night shifts, • Demonstrate excellent multi-tasking and time management skills and ability to work under pressure and meet scheduled obligations with minimal supervision, • Demonstrate strong problem solving/analytical skills to determine next steps, • Basic Microsoft Windows and MacOS skills, ability to triage hardware and OS/software issues Follows company standard hardware and software configurations, • MS Office (Teams, Outlook, Word, PowerPoint, Excel) working knowledge is required, • General understanding of security threats such as phishing and malware, • Willing and able to learn and adapt to changePreferred Technical and Professional Expertise, • One to two years in a Help Desk/IT Support related role, • Microsoft account and mailbox administrative tasks, • Familiarity with enterprise systems (server, backup, active directory) and network switches/firewalls, • ITIL knowledge or other IT certificationsEducation Requirements:, • High school diplomaTraining Requirements After Joining RKON:, • RKON EUE University - internal training program (within 3 months), • Knowledge Centered Service (KCS) v6 Fundamentals certification (within 6 months), • HDI Support Center Analyst certification (within 6 months), • MS-900 Microsoft 365 Fundamentals (within 9 months) Powered by JazzHR KM0GBRNUSL

Job Description One of our corporate financial clients in downtown Chicago has an immediate onsite opportunity for a Desktop Support Analyst. This role will be 50% help desk and 50% deskside work. Professional attire and attitude required, including excellent customer service and communication skills, attention to detail, and ability to work independently with minimal supervision with a high sense of urgency. This will be 100% onsite. Hours are M-F, 8am-5pm. Offering hourly rate is $27-$28/hr. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Responsibilities: • Take initial call from Corporation end user and log data. Provide first level diagnosis for potential resolution, • Direct other calls to the appropriate Resolver Group, • Escalate calls that cannot be resolved by either Level One or Level Two, • Monitor tickets and prioritize work for analysts and engineers, • Provide clients with status of open tickets upon request, • Process new hire, term and move requests, creating the appropriate work items within the ticketing system, • Create “Active Directory” profiles for new hires/modify existing profiles when required, • Engage 3rd party vendors when needed and document accordingly, • Troubleshoot hardware and software issue based on priority, • Perform repairs for equipment failures, • Connect new workstations to network and host systems, • Perform equipment moves if required, • Perform application software installation, • Perform data migration services, • Assist with helpdesk coverage as required, • Maintain loaner laptop pool, • Assist with desktop/laptop imaging as needed, • Any other activities assigned by TRC Manager, • Maintain loaner laptop pool, • Assist with desktop/laptop imaging as needed, • Any other activities assigned by TRC Manager Qualifications: • Professional presence and excellent communication skills., • Experience in a previous professional/corporate or financial environment highly desired., • IT certifications or equivalent of education preferred., • Ability to work well with others, customer friendly, and ability to work independently as needed.

Job Description As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for responding to customer inquiries, diagnosing and resolving technical issues, and escalating problems when necessary. This position offers an excellent opportunity for individuals seeking to begin their career in the IT industry, with exposure to a wide range of technologies and client environments. Key Responsibilities: • Customer Support: Provide exceptional customer service and technical support to clients via phone, email, or remote assistance tools., • Incident Management: Log, track, and manage incoming support requests using ticketing systems, ensuring timely resolution and appropriate documentation., • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for end-users, following established procedures and best practices., • Escalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with clients., • Client Communication: Keep clients informed about the status of their support requests and ensure timely updates throughout the problem-solving process., • Basic System Administration: Assist in managing user accounts, permissions, and access levels as required., • Software Installation and Updates: Assist with the installation, configuration, and updates of software applications on client systems., • Hardware Maintenance: Assist in hardware deployment, replacement, and maintenance activities., • Documentation: Create and maintain accurate records, documentation, and knowledge base articles for frequently encountered issues and solutions., • Proactive Monitoring: Participate in monitoring systems and networks to identify potential issues and escalate them before they become critical problems., • Educational Background: High school diploma or equivalent. Relevant certifications or degrees in IT or related fields will be advantageous., • Technical Knowledge: Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications., • Communication: Excellent verbal and written communication skills, with the ability to communicate technical concepts clearly and concisely., • Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently., • Customer Service: Demonstrated ability to provide exceptional customer service and handle client inquiries in a professional and friendly manner., • Team Player: Willingness to collaborate with team members, receive feedback, and contribute to a positive team environment., • Time Management: Ability to prioritize tasks effectively and manage time efficiently to meet service level agreements (SLAs)., • Adaptability: Willingness to learn and adapt to new technologies and procedures in a fast-paced environment. DKzGmXZNP0

Job Description Hello! We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Working through support tickets assigned by the Intake and L1 team, 2. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours for our clients., 3. Help Desk L2 duties including support on Microsoft, Dell, Lenovo, HP, and other various products, 4. Physical hardware build outs and configurations., 5. Internal ticketing system usage, administration, and management for all issues, 6. Assist in providing excellent customer service to all Middleground customers, 7. Contribute to the growth and improvement of all internal and external systems Powered by JazzHR v9p5yKV6bQ

Job Description Job Overview We are seeking a motivated and detail-oriented IT Support Associate to join our growing team. This entry-level role is ideal for someone passionate about technology and eager to provide hands-on support to end-users. You will be the first point of contact for IT-related issues, ensuring smooth day-to-day operations across the firm. This hybrid role will be in the office 3 to 5 days a week and work from home the remaining days. Responsibilities • Provide first-level technical support to staff via phone, email, and in-person, • Troubleshoot hardware, software, and network issues on Windows-based systems, • Follow documentation to set up and configure laptops, desktops, printers, and mobile devices, • Assist with onboarding and offboarding of employees, including account setup and equipment provisioning, • Maintain inventory of IT equipment and software licenses, • Document support issues and resolutions in the help desk ticketing system, • Collaborate with senior IT staff on system upgrades, patches, and projects, • Support Azure virtual desktops and troubleshoot connectivity, • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent experience, • 1 or more years of experience in a help desk or IT support role, • Comfortable providing IT support for a remote working environment with different time zones, • Strong understanding of Windows OS, Microsoft 365, and basic networking concepts, • Willingness to learn and grow within the IT field, • Occasional overtime and weekend hours during busy season (Jan-April & August-October), • Excellent problem-solving and communication skills, • Ability to prioritize tasks and manage time effectively, • Familiarity with Active Directory, Azure Virtual Desktops, remote support tools, and ticketing systems Topel Forman is a leading certified public accounting firm in the Midwest and the Denver region providing a wide range of attest, accounting, tax, advisory, and consulting services to individuals, professionals, closely-held and family-owned businesses and corporations. At Topel Forman, you'll find the high level of talent and expertise you'd expect from a larger firm, but with the accessibility and collaboration that are usually only available at a smaller organization. You can expect to work directly with clients, senior-level management, and partners with knowledge of various disciplines. A proactive, hands-on approach to our clients allows you to grow in your expertise and advance in your career. For more information on Topel Forman, please visit our website at . Benefits • Competitive salary with the range of $60,000 to $70,000, with annual merit increases Internet requirements for working hybrid: We require an internet plan with the following minimum upload and download speeds for best connection: 100+ Mbps download and 20+ Mbps upload. Home Wi-Fi should be password protected.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance At Universal Health Institute, we help people heal from pain and other issues without relying on medication or surgery. Its inspiring to see how much healing can happen when we let the bodys innate abilities guide us. Who We Are Core Values: We believe in healing from the inside out, letting the bodys natural healing processes guide us. It takes people, not just procedures, to bring life to life. We value a beginners mind and are always learning and growing from every experience. Work Environment: We foster a collaborative, supportive environment where each team member is valued and empowered to make a meaningful difference. Unique Cultural Traits: Our patients often feel like family, with many returning for decades. About 25% of our patients are pregnant, and trusted OB/GYNs have referred to us for over 20 years. Why It Matters: If you seek a workplace that values community, health, personal growth, and making a real impact, youll feel right at home. Why Choose Us? Fun Experience: Help patients heal through natural care, avoiding medication and surgery. • Smooth Onboarding: Dr. Case and our CFO, Braden, provide hands-on training to ensure success., • Wonderful Community: Join a supportive community where patients and staff feel like family., • Learning & Growth Opportunity: Expand your influence and grow both professionally and personally. Patient Growth & Retention: Develop strategies to attract and retain patients. • Ensure an excellent experience for both staff and patients., • Collaborate with the CFO on budgeting and financial management., • Collaborate with leadership on performance metrics and improvement strategies., • Resolve patient challenges while maintaining a therapeutic environment.Your Qualifications Experience & Education: Minimum 5 years in a leadership role. • Minimum 3 years in practice management or a similar role (e.g., sales in healthcare, chiropractic, dental, spa, fitness)., • Social: Build strong connections with patients and staff., • Financial Acumen: Knowledge of budgeting, fiscal management, and insurance., • Collaboration: Play a key role in strategic planning, staff scheduling, and service growth., • Measurable Goals:, • Increase Patient Visit Average (PVA) by 10% in one year., • Increase Services Per Visit (SPV) by 30% in one year., • Potential Applicant FAQs Career Path: We aim to become an employee-owned company by 2029. Youll play an instrumental role in this growth. Work-Life Balance: This role requires on-call availability, with the busiest days being Friday, Saturday, and Sunday. Youll spend more time on-site initially until operations are streamlined. Support Structure: A 12-week onboarding period ensures youre comfortable. After six months, well strategize operational updates together. Benefits • Paid Time Off, • Free massages, acupuncture, and chiropractic care, • Health, dental, and vision insurance, • Tuition reimbursement and professional development opportunities, • 401(k) with company matchApply Now If youre ready to have fun, love what you do, and make a meaningful impact, we want to meet you. Send your resume and a cover letteror a videoexplaining why youre excited about this opportunity and how youve made a difference in similar roles.

Job DescriptionBenefits: • open availabilty, • Bonus based on performance, • Employee discounts, • Flexible schedule The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: • Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code., • Assist members/guests in-person when they are in the studio and over email as inquiries come in., • Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash., • Initiate tasks and perform duties without direction/micromanagement., • Monitor incoming emails and ensure proper check-in procedures are followed.Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: • Member and Guest Check-in Compliance, • Greet all incoming members and guests, • Ensure all check-in procedures are followed, • Thank guests for coming as they exit, • Sales, • Create new business internally through member promotions, referrals, and inquiries, • Promote specials to current and future guests, • Reach out to existing and potential members via email for sales opportunities, • Reconcile and report all incoming and outgoing transitions, • Successfully attain personal sales revenue targets, • Customer Service & Operations, • Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities, • Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments, • Update Supply Request Log and Maintenance Log (depending on the issue), • Promote and sell merchandise, • Keep the front desk area and entryway clutter-free, orderly and clean, • Perform general cleaning duties to include hourly bathroom room and studio checks, • Follow up with members that have enrolled to ensure we are exceeding expectations, • Provide the highest level of customer service possible when communicating and interacting with guestsQualifications:, • 1-2 years of customer service or sales experience preferred, • 1-2 years MindBody software experience preferred, • Open Availability- OPEN/MID/CLOSING Shifts, • Competitive drive to succeed in commission sales and performance-based culture, • Excellent customer service skills, • Knowledge of sales practices and techniques, • Independent, self-starter with strong organizational skills, • Basic computer skills, • Strong communication skills in both oral and written, • Organized and detail-oriented, • Friendly, warm, compassionate, and welcoming personality, • Easy to talk to and comfortable around new people, • Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)Certifications / Educational Requirements:, • High School Diploma or GED requiredPhysical Requirements:, • The employee occasionally sits, walks, kneels, and reaches with hands and arms, • Ability to lift and/or move up to 25 lbs.Work Environment:, • While performing the duties of this job, regularly exposed to moving mechanical parts, • The noise level in the studio environment is loud

Job Description The Desk Clerk provides front desk coverage and staff support, and help ensure the safety and integrity of operations within the assigned building for Thresholds residential and administrative sites. Some sites are staff 24hrs. ESSENTIAL DUTIES & RESPONSIBILITIES • Responsible for ensuring that the property is safe and secure by monitoring all visitors., • Remain alert and awake at all times during work shift., • Log all events and in/out activities that occur during work shift. Complete and turn in incident reports. Monitor visitor access and maintain security awareness., • Answer telephone, screen and direct calls., • Assist with Wellness checks or member logs tracking interactions or location of members in the building., • Assist Program Director, Department Head or assigned supervisor with day to day administrative operations., • Provide clerical support to staff members when directed., • Assist with all fundraising and development activities as assigned., • Accept and record any rental payments received from residents., • Remain at assigned post until replacement clerk arrives., • Maintain a professional demeanor when engaging co‐workers, visitors and residents., • Attend all required meetings and training sessions., • Contact supervisor or on‐call manager immediately when there will be a lapse in shift coverage or when other problems arise. MARGINAL DUTIES & RESPONSIBILITIES:

Job Description Who we are The Academy Group (AG) is a unique social enterprise that leverages earned revenue from financial investments to create world-class opportunities for young people from the nation’s most resilient communities. The Academy Group demonstrates the promise of a new model for identifying, developing, and sustaining a diverse national pipeline of future leaders, employers, and change agents. We were founded based on a unique model. One that creates pathways for black and brown students, if they demonstrate relentless pertinacity, to build wealth and become socially just change agents, ideally through careers and leadership positions in our portfolio companies. No other organization in the world is built to do this. The Role The Receptionist Assistant serves as the first point of contact for visitors and callers while providing administrative and operational support to ensure smooth office functions. This internship is an excellent opportunity for individuals looking to gain hands-on experience in a professional setting while developing customer service, operational, and multitasking skills. Primary Responsibilities Front Desk & Guest Services • Greet and assist visitors, ensuring a welcoming and professional environment., • Direct guests to the appropriate staff member or department., • Answer phone calls and emails, responding to inquiries in a professional and courteous manner., • Maintain awareness of the guest registration form and expected visitors. Administrative & Office Support • Assist with general office tasks, which may include data entry, filing, and photocopying., • Monitor and restock office supplies (e.g. coffee, tea, and snack stations), • Ensure the office is setup for the day and closed out at the end of day, • Help coordinate incoming and outgoing mail and packages, ensuring proper distribution., • Maintain an organized and clean front desk and common areas., • Assist with setting up and breaking down meeting spaces as needed., • Participate in team meetings and support projects as needed. Physical Requirements & Work Environment • Ability to lift and carry up to 50 lbs, (e.g., moving packages, office supplies, and furniture when needed), • This role primarily requires working in an office setting, with frequent standing, walking, and occasional lifting and moving, • Candidates should be comfortable working in a fast-paced environment and assisting with office upkeep throughout the day. Additional Duties • Assist with special projects and ad-hoc tasks as assigned by the Operations Manager., • Uphold confidentiality and professionalism in handling sensitive information., • Support other departments with administrative tasks as needed. Qualifications and Experience • Strong verbal and written communication skills., • Excellent interpersonal skills with a customer service mindset., • Ability to multitask and manage time effectively in a fast-paced environment., • Professional demeanor and strong work ethic., • Willingness to learn, take initiative, and adapt to changing tasks., • Dependable, punctual, and able to work independently with minimal supervision. Preferred (Not Required, But a Plus!): • Previous experience in customer service, reception, or administrative support., • Experience using office equipment (e.g., printers, scanners, phone systems and more), • Familiarity with Google Workspace (Docs, Sheets, Gmail, Calendar) or Microsoft Office Suite (Word, Excel, Outlook). Location, Work Schedule & Breaks • Part-time (up to 25 hours per week), • This position will be based in Chicago (900 N. North Branch Street)., • 2-3 days a week; 8:00am-5;00pm; occasional weekends and late evenings may be required., • Two 15-minute paid breaks and a 30-minute unpaid lunch break per shift. Compensation, Dress Code & Professional Development • Earn $20/hour (non-exempt), • Receptionist Assistant is expected to dress in business casual attire and maintain a professional appearance in alignment with the office environment., • Strong performance may lead to future opportunities within the organization. Equal Opportunity Statement The Academy Group is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and strongly encourage candidates from all backgrounds to apply.

Job Description Clarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (Physician Assistants), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice Providers and Psychotherapists offer the latest medication, psychological assessment, and therapy treatment as we help guide our patients toward mental wellness and a balanced personal and professional lifestyle. Our team offers a broad range of specialties, services, and orientations to support and help all people regardless of their place in life. This multidisciplinary approach allows us to provide holistic care in psychiatry, psychotherapy and much more. A Front Desk Manager at Clarity Clinic is a professional who oversees the administrative and operational aspects of the facility's healthcare practice. Their responsibilities include managing day-to-day operations, coordinating staff schedules, handling financial matters such as budgeting and billing, and ensuring compliance with relevant regulations and policies. Front Desk Managers at Clarity Clinic often play a key role in hiring and training administrative staff, maintaining electronic health records, and facilitating communication between mental health professionals within the facility. Location: Clarity Clinic Loop Shift Schedule: 12:00 pm - 8:30 pm (Monday- Friday) In this role, you will: * Coordinates PCC shift scheduling to ensure correct coverage is set during clinic operations. * Manage patient care by demonstrating genuine concern for the well-being and comfort of patients, providing emotional support to patient and families during difficult times, and handling crisis when they occur. * Manage patient placement, while managing slot utilization- ensuring that the schedules for their assigned providers are effectively managed and fill empty slots with individuals on the waitlist to increase patient satisfaction and provider productivity. * Provide communication and collaborate with our providers and all Clarity Clinic staff; escalating issues to the Practice Manager as needed. * Connect with new patients via phone and email. (i.e schedule appointments, verify coverage, answer questions, and collect co-pays/balances). * Review medication inventory. * Maintain complete and accurate patient records. * Know the different types of medications and policy requirements for refills. * Coordinates PCC shift scheduling and makes sure the correct coverage is set during clinic operations. * Handles and distributes all incoming/outgoing mail (including certified mail). * Handles all ordering of office supplies for their respective site. * Schedules room assignments for all providers who are on sight. * Orders and distributes all brochures, business cards/prescription pads to providers. * Completes daily batch reconciliation and deposits. * Manages new/current PCC training. * Audit opening and closing checklist. * Maintains sample medication inventory. * Completes daily walkthrough of facility to ensure a safe environment. * Provides facility/safety tour to new staff. * Handles escalated issues from patients and staff * Other duties as assigned by Practice Manager Perks and Benefits: • Full Time Salaried Compensation: $49-55K, package commensurate to years of experience., • Full comprehensive benefits package including health, dental vision, EAP services and more., • Monthly Wellness Reimbursement/Stipend to promote your self-care routine & well-being., • 401k match up to 4%., • Opportunities for growth and professional development., • 1+ years of experience (preferred) as a Front Office Manager, or Lead PCC, preferably in healthcare., • Candidates with knowledge of / familiarity with outpatient therapy services desired., • Active participant in the achievement of patient satisfaction, • Flexible to work at various office locations when needed, • Strong organizational skills, • Excellent communication skills/ Compassionate nature We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

High Level IT Professionals for Cook County Hospital Entity Management Applications, Inc., a leading provider of Managed IT Services is seeking high-level IT professionals to support a contract serving a Hospital Entity in Cook County, IL. Background Through the hiring of IT professionals this Entity expects to meet the following business goals and objectives: • Maintain mission critical system at optimal levels;, • Safeguard Entity technology investment;, • Ensure high availability of information required to provide effective patient care;, • Secure immediate access to technical expertise. The Entity supports both on premise and hosted applications where Cerner and Siemens systems play a pivotal role in the provision of patient services. The Entity is in the process of migrating its financial system from JDEdwards and Lawson to Oracle EBS 12.2.4 and Hyperion 11.1.2.4. Information exchange is facilitated by OPT-E-Man switched Ethernet service. The core transmission backbone is a metro fiber architecture that uses Ethernet Virtual Connections (EVCs) to transmit Ethernet LAN packets from the remote sites to the Health & Hospital network and is provided by AT&T. The network is configured with hardware redundancy, diverse internet routing, UPS and generator backup to maximize uptime. The network equipment standard is Cisco with over 600 Cisco/DataLink products including switches, servers, wireless access points, and software. Internal and third party network support personnel are responsible for managing the Entity networks to support daily operations; managing switches, routers, circuits and all other network components and securing, controlling and monitoring access at the network level through the use of strategically placed firewalls, intruder detection systems, remote access servers and other applications/devices purchased by the Entity. Third party personnel work collaboratively with the Entity to identify opportunities to achieve efficient services, drive down operational and support costs, and offer flexibility. The Information Security unit is responsible for protecting the Entity’s systems from unauthorized access and preventing the disclosure of confidential data to unauthorized individuals. The CIO may at her own discretion consult with the Cook County Department of Homeland Security and Emergency Management’s Chief Information Security Officer (CISO). As with all hospital environments, the Entity is required to comply with HIPAA, HITECH and other applicable regulations. The Entity only permits secure connectivity between a vendor and the County and all data transmitted must be encrypted. This type of connection is referred to as a “nailed up” connection and requires a one-time setup. Vendor access to the Entity for purposes of support, either application or network hardware, is achieved by the use of Cisco’s remote access VPN client and Cisco’s VPN adaptive security appliance (ASA) firewalls. This allows for encrypted data to traverse between the remote client and the specific County network device or application. All time reporting data that is transmitted to and from devices must be encrypted. Data that is to be transmitted off- site must be encrypted end to end. Access to hosted applications either internal or external to the Entity, must be securely connected using a non-standard TCP port and the devices will limited to only the necessary site(s). The Entity help desk is located at a specific Hospital where tickets are addressed via email, walk-ins, but mostly via phone, in addition the Entity uses Microsoft System Center for ticket management. As a point of reference, help desk received 6,647 calls in January 2016 which included 882 walk-ins. Password resets and Citrix Freezing/too many sessions open are the most common help desk issues. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Data Center Support Services Maintain a stable, predictable and reliable data center environment. Provide adequate data protection. Develop, enhance and support the Entity’s disaster recovery plan. Execute projects without impact to care providers. Provide consistent and reliable systems availability 24 hours per day/7 days per week/365 days per year. Ensure upgrades to the most current and stable software releases and patches. Desktop Hardware Support Services Maintain a stable, predictable and reliable desktop environment. Provide adequate data protection. Provide prompt, consistent, and reliable desktop support through successful problem resolution. Ensure upgrades to the most current and stable software releases and patches. Assist in reducing costs to the Entity through technology and best practice recommendations. Assist in reducing complexities in existing processes through jointly defined technology and best practice recommendations. Foster proactive maintenance environment to minimize downtime and promote optimum performance. Network Support Services Maintain a stable, predictable and reliable network environment. Ensure high network availability at all times. Ensure optimal network performance at all times. Ensure adequate network security measures are in place. Provide prompt, consistent, and reliable network support. Assist in reducing costs to the Entity through technology and best practice recommendations. Assist in reducing complexities in existing processes through jointly defined technology and best practice recommendations. Foster proactive maintenance environment to minimize downtime and promote optimum performance. Information Security Services Adhere to information security industry best practices. Review and enhance policies, procedures, and architectures related to protecting data. Identify potential security vulnerabilities and threats. Mitigate potential security risks. Achieve compliance with applicable information security standards and regulations. Review and enhance incident response policies and forensic analysis procedures. Help Desk Services Restore normal service operation in a timely and efficient manner. Improve user awareness of IT issues and promote appropriate use of IT services and resources. Effectively escalate incidents and requests using defined procedures. Establish a help desk operation that has continual improvement built into its design. Build a knowledge base that helps to resolve computer problems more rapidly in the future. Provide easy access to data and information without compromising security and regulatory requirements. Develop new, more efficient processes that fully leverage the technology investment and eliminate data and knowledge silos. Improve the customer service experience and ease of access to help desk. Management of Projects and Key Initiatives Improve IT services. Implement enhancements and solutions in accordance with lean and agile practices to reduce impact on patient care. Improve customer satisfaction through a professional approach to service delivery. Improve productivity. Improve data quality, coding and configuration practices, and streamline business processes. Improves use of skills and experience. Investigate methods for improvement return on IT investment. Available Positions Program Manager/Project Manager Data Center Engineers Network Engineers IT Security Analyst Help Desk Technician Qualification Requirements A four year degree from an accredited institution. A two year degree and in depth experience may be substituted for the right candidate. High level IT certifications such as CCNA, CCNP, ITIL, CompTia (A+, Security+, Network+), PMP, MCP, MCTS, etc. are highly preferred. *Applicants with a four year degree are preferred. Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Chicago IL $80000.00 - $110000.00 Salary Technicians As a growing and multi-disciplined civil engineering and professional services firm Collins is a great place to grow your career and advance your passion. As an ENR Top 500 Firm Collins provides the opportunity to work on a variety ofinteresting and unique projects. We pride ourselves in fostering collaboration in an environment where each employee is an integral part of a team. Collins Engineers Inc. a leader in the transportation marine construction and land development industries is seeking a highly motivated and experienced CADD Manager to play a key role for our Central Division out of our Chicago Illinois office. The ideal candidate will have experience and knowledge of Bentley and Autodesk software along with the ability to develop and manage the Divisions drafting policies procedures and production. TYPICAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned. * Develop maintain and manage the use of Bentley ProjectWise. * Maintain and manage client drafting standards and workspaces. * Develop maintain and manage CADD standards and library. * Develop and maintain CADD help desk and provide support troubleshooting and training. * Optimize drafting production including the use of software/programming where appropriate. * Research and beta test software prior to implementation. * Assist in drafting and production of drawing sheets. * Review drafting production and ensure compliance with CADD standards. *Relocation is available ClickHEREto see the variety of benefits Collins has to offer. EDUCATION and/or EXPERIENCE • Bachelors or associate degree in drafting and design or bachelors degree in engineering, • Minimum of 5 years of experience in drafting and drawing production and/or management focused on the transportation discipline., • Strong organizational skills PHYSICAL DEMANDS: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel objects tools or controls; and reach with hands and arms., • The employee frequently is required to talk or hear., • The employee is occasionally required to stand walk stoop kneel crouch or crawl., • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds., • Specific vision abilities required by this job include close vision color vision depth perception and the ability to adjust focus. Required Experience: Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Unclear Experience: years Vacancy: 1 Monthly Salary Salary: 80000 - 110000

Job Description: ABOUT THE CHICAGO SCHOOL The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals organizations and communities. We enroll over 6000 students across 40 academic programs culminating in a bachelors masters or doctoral degree or a professional certificate and our unique approach to impact-focused education has made us a leading nonprofit university for more than 40 years. As an employee at The Chicago School you can become a member of a university community committed to true inclusion and equity. At The Chicago School we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic talented and passionate professionals who will help us continue to innovate for decades to come. POSITION SUMMARY The Chicago School is seeking a Full Time Campus Operations Coordinator to assist with evening and weekend coverage. The Campus Operations Coordinator plays an essential role in supporting day-to-day operations and events on the Chicago IL campus. Reporting to the Associate Director of Campus Operations the Coordinator performs and coordinates tasks and activities to facilitate the optimal functioning of facilities systems and processes for faculty staff and students. PRINCIPAL DUTIES Operational Support • Provide general administrative assistance to campus operations leadership., • Support the management of the campus operations inbox and respond to student faculty and staff requests related to campus operations., • Assist with daily opening and closing procedures for the campus., • Assist with scheduling and information management related to facilities usage and events., • Support the mailroom operations and delivery/acceptance of packages and mail., • Support the reception desk as needed., • Create and update ID cards for faculty staff and students., • Assist campus visitors and vendors., • Ensure exceptional customer service when interacting with campus community members. Facilities Management • Support office moves furniture reconfigurations and classroom setups., • Provide support for on-campus events including room reservations setup and takedown., • Maintain supply rooms and inventory levels of office supplies kitchen items and other essential campus materials., • Perform minor maintenance tasks and routine inspections to identify facility repair needs. Emergency Preparedness • Be trained on emergency operations policies and procedures and be able to execute response plans on behalf of campus operations leadership if needed. BASIC QUALIFICATIONS • High school diploma or GED., • 1 years of administrative experience in an office environment., • Proficiency with Microsoft Office suite and database management software., • Valid U.S. Drivers License., • Availability to work evening and weekend hours., • Ability to lift push and pull approximately 50 pounds. PREFERRED QUALIFICATIONS • Associates or Bachelors degree., • Experience in facility coordination or event planning., • Strong organizational and time management abilities., • Excellent written and verbal communication skills., • Ability to multi-task and manage competing priorities. COMPENSATION AND BENEFITS This opportunity is budgeted at $16.00 - $25.64 per hour base compensation. Additional factors may impact total compensation. To learn more about our competitive benefits and additional rewards including generous paid time-off medical and dental insurance coverage life and disability insurance retirement plan with employer contribution multiple flexible spending accounts and tuition reimbursement click the link below. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. The Chicago School offers a generous compensation and benefits package as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off medical and dental coverage company-paid life and disability insurance retirement plan with employer contribution multiple flexible spending accounts (FSA) tuition reimbursement professional development and regular employee appreciation events. The Chicago School is an Equal Opportunity Employer. Apply Link: Company: The Chicago School Required Experience: IC Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 16 - 25

Job Description Friend Health is seeking a Clinic Coordinator to perform reception and clerical duties in a fast-paced outpatient clinic setting. This position involves constant interaction with patients, physicians, and clinic staff, requiring strong customer service skills, accuracy, and commitment to excellence. The Clinic Coordinator plays a crucial role in ensuring efficient clinic operations, patient scheduling, and compliance with insurance and registration procedures. Essential Job Duties & Responsibilities Patient Registration & Coordination • Enter and verify patient demographic and insurance information at every point of contact., • Assist patients with Medicaid applications, including Newborn Add-On, MPE, and CountyCare enrollment., • Schedule and confirm patient appointments according to established procedures., • Call no-show patients within 24 hours to reschedule appointments. Customer Service & Front Desk Operations • Greet patients and answer calls professionally and courteously within a minimum number of rings., • Obtain authorization for treatment from managed care organizations and explain self-pay policies to patients., • Collect copayments and balances at check-in and reconcile daily balances for submission to the Site Manager. Administrative Support & Compliance • Maintain office supplies and forms required for front desk operations., • Ensure compliance with Federally Qualified Health Center (FQHC) program requirements, including Sliding Fee Scale discounts., • Work collaboratively with all departments to ensure timely patient registration and coordinated care., • Perform other duties as assigned by leadership. Educational Requirements • High School Diploma or GED required., • Associate degree or some college coursework preferred. Experience & Skills • 2-3 years of experience in customer service, patient registration, or front desk operations., • Electronic Health Record (EHR) experience preferred., • Bilingual in Spanish preferred., • Ability to type at least 35 WPM and perform general office duties such as filing, printing, and data entry., • Familiarity with telephone and intercom systems, personal computers, and data retrieval., • Strong interpersonal skills with the ability to handle public interactions, patient concerns, and conflicts with professionalism, tact, and discretion., • Knowledge of HIPAA regulations and the ability to handle sensitive information securely., • Availability to attend mandatory training sessions, including after-hours or weekends, with advance notice Compensation & Benefits Friend Health offers a competitive salary and a comprehensive benefits package, including: • Medical, Dental, and Vision Insurance, • 403(b) Retirement Plan with Employer Contributions, • Paid Time Off (PTO) & Paid Holidays, • Life Insurance & Disability Coverage, • Tuition Reimbursement & Professional Development Opportunities, • Wellness Programs & Employee Assistance Programs (EAP) Hourly Wage: $18.00-$19.00 Occupational Risk & Compliance This position involves extensive patient contact, increasing the risk of exposure to tuberculosis (TB). Employees are required to comply with annual TB testing and flu vaccination policies. Exceptions are granted only for documented medical contraindications or religious objections, and employees who decline vaccinations will be required to wear a mask as appropriate. Equal Employment Opportunity (EEO) Statement Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation (including gender identity and expression), military discharge status, physical or mental disability, or any other protected status under applicable laws. Additionally, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state/local laws, including during the hiring process. Join Our Team! If you are a detail-oriented and customer-focused professional passionate about coordinating clinic operations and delivering excellent patient service, we encourage you to apply! Join Friend Health today and help make a difference in community healthcare.

Job Description Location: Remote Reports to: Director of Implementation Department: Customer Operations About PatientIQ PatientIQ is a fast-growing healthcare technology company on a mission to improve patient outcomes through smarter, data-driven care. We work with healthcare providers, life sciences organizations, and research institutions to transform clinical insights into action. As we scale, we are investing in strong operational infrastructure to enable consistent, predictable growth across the commercial organization. Role Overview The Manager of Customer Support will develop and implement a robust, scalable customer support strategy that aligns with our company’s goals. This role will oversee the support team, establish & monitor performance metrics, and drive the adoption of innovative tools & processes to optimize efficiency, improve customer satisfaction, and ensure compliance with industry best practices. What You’ll Do • Day-to-Day Support: Assist Technical Support Analyst in the triaging and resolution of inbound customer issues, including the internal and external issue communication and documentation., • Team Management and Vision: Develop and execute a world-class customer support function that includes standardized support processes and best practices such as scalable workflows, ticketing systems, and escalation processes., • Team Development and Culture: Build and foster a customer-first culture within the support team; hiring, training, and mentoring customer support team members to ensure high performance and engagement., • Performance Management: Implement a data-driven approach to monitoring, reporting, and improving performance metrics such as First Response Time, Customer Satisfaction Score, and First Contact Resolution., • Technology and Automation: Evaluate, select, and implement the latest support technologies, such as AI-driven chatbots, to automate and streamline processes and reduce response times while maintaining a human touch where needed., • Customer Advocacy and Cross-Functional Collaboration: Act as the voice of the customer, ensuring customer feedback informs product development and feature prioritization, sales and customer success product solutioning, and implementation best practices., • Knowledge Base Management: Maintain a robust knowledge base of support documentation to enable self-service options that are guided by best practices and continuously optimized., • Compliance: Ensure all support operations comply with healthcare industry regulations. Salary Band: $110,000 - $125,000 Requirements What You Bring • Experience: 5+ years in a customer support or success management role in a SaaS or healthtech environment., • Tools: Proficiency with HubSpot Help Desk functionality or breadth of experience using tools such as Zendesk, Freshdesk, Intercom, or similar platforms., • People Management Skills: Proven ability to build, manage, and develop high-performing teams in fast-paced, growth-oriented environments., • Customer Focus: Passion for understanding customer needs and delivering exceptional experiences., • Emerging Technology: Familiarity with existing and emerging AI/chatbot technologies., • Healthcare Knowledge: Prior experience working with provider-facing technology, EHR integrations, and/or enterprise health systems., • Great Benefits - top-notch health, dental and vision insurance. Additional perks available including 401K., • We are Mission Driven - our team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes., • True Idea Meritocracy - great ideas win out. We encourage all team members to challenge the status quo because our mission demands this., • Flexible Time Off - we trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up., • World-Class Team - we’re at the top of our industry because of our employees. They’re the best investment we can make, and we never forget that., • Fast Growing - we are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.

Job Description Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: The ideal candidate will have a passion for helping people and an interest in learning about the trading industry and technology. They will lean into real-time problem solving and assist customers with solutions to account or technology-related issues. This individual will work on our Client Services Team, reporting to a Team Lead-Client Services, and will respond to the needs of thousands of clients worldwide to ensure a world-class customer experience. In this role you will: • Leverage phone and email to help resolve client support inquiries regarding their account and our platform, • Assist clients with various inquiries such as account setup, technical support, troubleshooting accounts, and treasury-related items, • Educate and empower customers to get the most out of the NinjaTrader product line, • Become a power user of Outlook, HelpSpot, Confluence, Jira, and other productivity applications, • Efficiently and accurately manage customer data using Salesforce, • Collaborate with internal teams including our Trade Desk, Technical Support, and Compliance teams, • Identify and communicate emerging client needs and feature requests to management and other internal teams, • Guide clients in navigating the world of commodity futures and NinjaTrader's services, • Assist management in creating and revising policies based on customer feedback, • Contribute to continuous team and client experience improvements by creating knowledge articles and email templates, • Regularly assist with beta testing new software updatesWhat you'll need:, • Strong computer skills and the ability to learn complex systems quickly, • Empathy and the ability to connect with customers while showing genuine care for their issues, • Ability to explain complex information or instructions in a simple, understandable way, • Strong time management skills with the ability to follow up on multiple issues and customer service requests, • Excellent written and verbal communication skills, • Tech-savvy mindset with the ability to troubleshoot computer issues directly with clientsBonus points for:, • Written and spoken fluency in Spanish, • A minimum of 1 year of customer service experience, preferably in a high-volume technology company, • Prior experience with CRM software and customer service ticketing software Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below. Location: This role is based in Chicago, IL. We are not open to remote candidates for this role Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: • 20 additional flex remote days annually, • Generous PTO, • 7 Paid Holidays Annually + 5 Conditional Holidays Annually, • 1 Service Day Annually, • 401k with 3.5% Company Match, • Paid Parental Bonding Leave, • Health, Vision, Dental Coverage

Job Description Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Job Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. • Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows, • Meet or exceed sales targets within SMB Cohort, • Communicate with Spanish and/or Brazilian Portuguese speaking customers, both written and verbal, • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts, • Work with clients to negotiate contract renewals, cross-sells, and upsells, • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews, • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals, • Advise customers on best practices for securing and protecting their business against password related breaches, • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle, • Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers, • Understand and navigate account procurement practices to negotiate licensing contracts, • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space, • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features, etc., • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert, • Drive customer advocacy in the form of references, referrals, and case studies, • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas, • Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • 1+ years of experience in Account Management or SaaS Customer Success/Sales roles, • Must be fluent, both verbal and written in Spanish or Brazilian Portuguese and English, • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support, • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise, • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Aptitude for learning software; strong with business applications, • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Working knowledge of Salesforce.com, • Undergraduate degree preferred (BA/BS), • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt

Job Description We’re in the business of Good. Lions International is the largest service club organization in the world. Our 1.4 million members are serving locally and globally to help take on some of the biggest challenges facing humanity. Every Lion and club are supported by our international association. More than 300 Lions International staff members are constantly working on tools and technology to enhance Lions’ service. When caring people join together, roll up their sleeves and take action to make their community better, it’s an incredible feeling for everyone involved. Here's how you can help. We are currently looking for a Global Advocacy Specialist to join our team and rise to the challenge of empowering service. Position Highlights: Support the Manger of Global Advocacy in building Lions’ and Leos’ capacity to advocate and ensuring the effective delivery of the organization’s global advocacy strategy by utilizing four focus areas – creating awareness/engagement; legislative/public policy; events and partnerships. This role will focus on the empowerment of Lions and Leos to advocate at the country, district and club level Also be responsible for the day-to-day operations of global, large-scale advocacy and partnership events such as Lions Day on Capitol Hill and providing support and capacity building for country-level advocacy events. In addition, this position will coordinate the efforts of external government affairs agencies and Lion Liaisons to international government and non-governmental agencies and organizations. What You’ll Do: • Contributes to the development and implementation of LCI’s advocacy strategy, as well as developing and providing resources to empower Lions and Leos to advocate for the causes they care about., • Develops community awareness and education programs for LCI’s global causes., • Coordinates the efforts of LCI’s government advocacy firm in Washington D.C., whose goals are to:, • Build relations with government agencies and lawmakers., • Establish global cause champions within the United States Congress., • Identify legislation and policies that will support LCI, Lions and Leos to operate more efficiently and advance our mission and impact by influencing the outcomes affecting the lives of the those served by LI., • Assist LCI and LCIF in seeking government funding streams for Lions programs. • Complete applications in conjunction with LCIF staff for government grants and ensuring reporting and compliance related to such activities., • Coordinates the day-to-day operations of global, large-scale advocacy and partnership events such as Lions Day on Capitol Hill. Coordinates with other LCI/LCIF departments to plan and execute events. Works with external parties regarding details related to each event., • Coordinates with Finance and Legal Divisions to report lobbying, government funding and other accounting matters., • Elevates the profile of LCI/LCIF and develops resources to help Lions and Leos serve their communities by creating and expanding partnerships., • Conducts desk-based research and analysis to develop policy papers for both internal and external submission to governmental and non-governmental agencies/organizations., • Maintains department email boxes and communication., • Develops/coordinates joint advocacy projects with key stakeholders as required., • Coordinates with internal and external clients to identity their needs for a successful event., • Tracks expenses for advocacy and partnership events, advocacy resources, government relations, partnerships and other advocacy efforts and initiatives to adhere to approved budgets and identify cost saving opportunities, when possible., • Cooperates with marketing to promote resources and events., • Conducts pre-and post-event evaluations and reports on outcomes., • Ensures compliance with insurance, legal, health and safety obligations. We’re Looking for Someone With: • Bachelor’s degree (B.A. or B.S.) from a four-year college or university or equivalent combination of education and experience., • Minimum of 3-5 years of professional experience in governmental affairs and the development and implementation of advocacy strategies, preferably in a non-profit capacity., • Working knowledge of the United Nations System and the Sustainable Development Goals., • International experience is preferred., • Ability to travel internationally; approximately 25% annually. Compensation: Exempt, $65,000- $75,000 Why You’ll Love Working Here: Lions International has excellent benefits for you and your family. We believe in a balanced work-life and have programs and benefit plans to support our employees, such as: • Three weeks paid time off, • Flexible and hybrid work schedules, • Comprehensive medical, dental, vision, and life insurance plans, • Flex spending accounts for medical and dependent care, • 401K with employer match, • Reimbursable training, • Casual dress Diversity, equity and inclusion are at the core of who we are. Diverse and inclusive teams have a positive impact on the work we do, and we know that having varied perspectives helps generate innovative ideas to solve complex problems in an ever-changing world. Powered by JazzHR SiwfkiUMUU

Job Description Keeper is hiring a motivated and passionate Bilingual (French) Training Specialist, EMEA (Remote - US, Ireland Hours) to join an expanding team within our B2B Support division. This role is based in the United States but operates on Irish Standard Time (IST) to support our customers and internal teams located in Ireland and the broader EMEA region. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for Join one of the fastest-growing cybersecurity companies and be responsible for exceptional customer training. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role The Bilingual (French) Training Specialist is responsible for delivering training programs and materials aimed at educating business customers and partners on the functionalities, features, and best practices related to our Keeper services. The Training Specialist will lend a hand in designing and creating new training modules, along with ensuring that we are consistently updating to best practices. The goal is to ensure customers and partners can effectively utilize the software to drive business success. Hours: To operate 8:30am - 5:00pm on Irish Standard Time (IST), for example 2:30am - 11:00am CST Responsibilities • Conduct training sessions for customers to ensure they are proficient in using our products and can maximize their benefits while tailoring training content to different audience types and skill levels, • Help create engaging and effective training materials, including guides, videos, webinars, and other resources to facilitate learning, • Conduct training sessions, workshops, and webinars virtually, providing guidance on software usage, customization, and optimization. Ensure interactive and participatory training sessions that encourage questions, discussions, and hands-on experience, • Engage with customers to assess training needs, gather feedback, and continuously improve Keeper training programs and materials. Offer post-training support and follow-up sessions to address questions, provide clarifications, ensure successful adoption and gather feedback to improve the functionality and usability of our solutions, • Maintain accurate records of customer configurations, customizations, and communication to ensure a comprehensive understanding of each training, • Maintain an organized repository of training materials and resources for easy access and reference. Collaborate with internal teams to share knowledge and insights gained from training sessions, aiding in product enhancements and customer support, • Work from the United States while maintaining active working hours aligned with Irish Standard Time (IST) to effectively collaborate with regional clients and internal team members, • Communicate with French and English speaking customers, both verbally and in writing Requirements • 1+ years of experience in training development and delivery, preferably in a SaaS B2B environment or equivalent customer service environment, • Must be bilingual, native French with English fluency (both verbal and written), • Strong understanding of SaaS products and technologies, • Excellent communication and presentation skills, • Ability to adapt training content to varying audience needs and skill levels, • Ability and willingness to consistently maintain Irish Standard Time (IST) working hours, • Exceptional organizational and project management skills, • Experience with Google docs and MS-office tools, • Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships, • Strong analytical and problem-solving skills, • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Job DescriptionDescription: Job Title: Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Job Location: Chicago, IL Hourly Rate: $17.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description – What the Role Entails: The Care Representative will serve as the initial point of contact in a service environment, working collaboratively within a multi-disciplinary team. This role involves greeting and engaging with clients and visitors, as well as performing a comprehensive range of administrative tasks to support the quality delivery of services. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: • Dedication- Embodying effective and transparent leadership and quality client care., • Education – Preventative programming and clinical services based on industry standards, competence and outreach., • Accountability – Consistent service delivery, measurable success, and sensible financial management., • Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners. Areas of Accountability - What you will be doing: • Welcome and greet clients and visitors, and provide appropriate guidance, ensuring all guests understand and know the basic expectations for their visit., • Open or close the building as required, including and concerning special events or activities., • Answer, transfer, and/or take messages from incoming calls, as well as reviewing voicemails every morning and forwarding information appropriately., • Communicate via email and/or Microsoft TEAMS, as needed., • Keep updated information about programs throughout the agency, especially at designated sites., • Receive mail and packages, collaborating with the Site Manager for appropriate distribution and/or inventory., • Care for aesthetics of the building, including but not limited to ensuring appropriate signage, watering plants, and making any facilities requests, as needed., • Take and enter payments into the deposit log and EMR systems., • Work with program leads to schedule clients for initial appointments., • Maintain and file program records, through paper and electronic medical records, meeting documentation standards as required by program and funding sources., • Make copies, charts and send faxes for administrative and programmatic requests., • Attending all required meetings, committees, and training according to program standards., • Assist site manager in maintaining program and building compliance with health and safety, HR, and OSHA standards., • Help prepare sites and programs to be audit-compliant., • Assist programs with re-engaging consumers at risk of discharge and/or recent discharges to gain consumer feedback on programs., • Participate in quality assurance and quality improvement activities as directed., • Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Compliance policies and agreements regarding confidentiality, privacy, and security., • Work to gain 90% satisfaction from all guests on guest satisfaction survey results throughout the year, specifically on front desk interactions., • Ensure that 95% of all calls to the main front desk line are answered., • Ensure that 100% of voicemails are answered and directed appropriately., • Provide a clear schedule of daily operational activities, including opening/closing of building., • Health insurance?, • Dental & Vision insurance, • Life insurance?, • Short- and Long-Term Disability Insurance, • 403(b) Retirement Plan, • Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable., • Employee Assistance Program?, • Professional Development Opportunities?, • Employment may qualify for the Public Service Loan Forgiveness Program (PSLF), • Certain employees may qualify for City of Chicago commuter transit benefits Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: • Excellent interpersonal skills (verbal, written), • Highly organized and detail oriented., • Learns technology quickly and can translate easily into lay terms and implementation., • Ability to engage in many projects at once., • Strong understanding of technology systems., • Detail-oriented and knows how to check their own work for errors., • Ability to juggle multiple tasks, set priorities, and follow through on daily tasks in a timely fashion., • Ability to handle confidential information professionally and appropriately., • Fast, accurate documentation skills., • Knowledge of community and social service agencies. Position Qualifications – What is required to Perform the Role: • Minimum High School Diploma or equivalent required., • Demonstration of skills in MS Office (Word, Excel, PowerPoint, Access, Outlook). The Care Representative must be capable of performing the essential functions of the job, which include preparing for group activities by moving chairs and tables and carrying bags or boxes of food. Additionally, they may be responsible for decorating group activity areas. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. Schedule: • Flexible schedule with occasional evening and Saturday commitments., • Bilingual (English/Spanish) language competency strongly preferred.

Job Description Keeper Security is hiring a Business Support Specialist to join our B2B support team and deliver exceptional technical support to our enterprise customers. In this role, you will handle client requests, troubleshooting, and onboarding while collaborating closely with our IT Support Team Lead, Support Manager, and Global Director of Business Support. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help ensure our customers receive world-class support while using our industry-leading cybersecurity platform. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs, and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey, and secrets management, privileged access, secure remote access, and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role The Business Support Specialist will play a key role in ensuring satisfaction and success to our clients. You will manage incoming technical requests from our enterprise clients via phone, email, and chat, as well as conduct onboarding and training sessions, and collaborate with internal teams to deliver fast and effective technical support. This role is ideal for a highly organized, resourceful problem-solver who is passionate about delivering an exceptional customer experience. Responsibilities • Respond to incoming client calls, tickets, and chats regarding product issues, service questions, and general client concerns, • Coordinate and deliver onboarding and training sessions for clients, • Collaborate with management to stay current on product knowledge, updates, and company policies, • Troubleshoot technical issues, resolve complaints, and turn challenging situations into positive outcomes, • Provide real-time assistance while maintaining Keeper’s high standard of professional service Requirements • 1+ years of experience in a B2B support role, • Experience communicating with B2B clients at high levels (C-Suite), • Experience troubleshooting technical issues such as; Password resets, active directory, user migrations, and error messaging, • Experience with Salesforce (or similar CRM platforms), • Proficiency with Google Docs and Microsoft Office tools, • Strong problem-solving skills with the ability to manage multiple tasks efficiently, • Excellent communication skills with a professional, empathetic, and customer-focused approach, • Bachelor’s degree preferred Preferred Qualifications • Experience with ServiceNow, • Technical proficiency with smartphones, tablets, and computers, • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401 k (Rother/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Classification: Non-Exempt

We Don't Follow Trends, We Create Them. Make some serious Cash! Commission and Other Earnings Potential: $31,200 - $300,000 Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement. Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment What You’ll Do • Thrives in an environment that rewards for delivering world-class service and delighting our guests., • Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image., • Accurately and efficiently process sales orders, adhering to cash handling protocols., • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions., • Address customer concerns independently whenever possible, • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists., • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks., • Meet and exceed sales goals, align to KPI’s and performance standards., • Legally authorized to work in the US., • At least 18 years old., • Ability to lift, tug, and pull 25 Ibs with or without accommodation., • High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred., • Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to., • Conveys information in a way that inspires action., • Get excited by developing and sharing fresh ideas., • Ability to work flexible hours, including weekends and holidays., • Communicates information in a motivating manner that prompts action., • Flourishes in an environment that values exceptional service and customer satisfaction. Apply now and find your home at Ashley! Compensation: Minimum annualized pay is $31,200 for full-time employees (who receive only hourly pay their first two weeks), plus biweekly incentive pay based on attainment of written sales, with no maximum earnings, and bonus potential for attainment of specified sales goals. After an initial two-week training period, eligible employees can earn commissions and incentives on sales, bonuses, and other weekly and monthly incentives based on sales performance, with no maximum earnings. Commission and other incentive amounts differ based on product types and sales volume. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include 401(k), Paid Time off, Paid Training, Health, Vision and Dental Insurance. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. Education Required • Basic Computer Skills, • Strong verbal and communication skills

We Don't Follow Trends, We Create Them. Make some serious Cash! Commission and Other Earnings Potential: $31,200 - $300,000 Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement. Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment What You’ll Do • Thrives in an environment that rewards for delivering world-class service and delighting our guests., • Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image., • Accurately and efficiently process sales orders, adhering to cash handling protocols., • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions., • Address customer concerns independently whenever possible, • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists., • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks., • Meet and exceed sales goals, align to KPI’s and performance standards., • Legally authorized to work in the US., • At least 18 years old., • Ability to lift, tug, and pull 25 Ibs with or without accommodation., • High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred., • Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to., • Conveys information in a way that inspires action., • Get excited by developing and sharing fresh ideas., • Ability to work flexible hours, including weekends and holidays., • Communicates information in a motivating manner that prompts action., • Flourishes in an environment that values exceptional service and customer satisfaction. Apply now and find your home at Ashley! Compensation: Minimum annualized pay is $31,200 for full-time employees (who receive only hourly pay their first two weeks), plus biweekly incentive pay based on attainment of written sales, with no maximum earnings, and bonus potential for attainment of specified sales goals. After an initial two-week training period, eligible employees can earn commissions and incentives on sales, bonuses, and other weekly and monthly incentives based on sales performance, with no maximum earnings. Commission and other incentive amounts differ based on product types and sales volume. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include 401(k), Paid Time off, Paid Training, Health, Vision and Dental Insurance. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. Education Required • Basic Computer Skills, • Strong verbal and communication skills

We Don't Follow Trends, We Create Them. Make some serious Cash! Commission and Other Earnings Potential: $31,200 - $300,000 Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement. Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment What You’ll Do • Thrives in an environment that rewards for delivering world-class service and delighting our guests., • Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image., • Accurately and efficiently process sales orders, adhering to cash handling protocols., • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions., • Address customer concerns independently whenever possible, • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists., • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks., • Meet and exceed sales goals, align to KPI’s and performance standards., • Legally authorized to work in the US., • At least 18 years old., • Ability to lift, tug, and pull 25 Ibs with or without accommodation., • High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred., • Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to., • Conveys information in a way that inspires action., • Get excited by developing and sharing fresh ideas., • Ability to work flexible hours, including weekends and holidays., • Communicates information in a motivating manner that prompts action., • Flourishes in an environment that values exceptional service and customer satisfaction. Apply now and find your home at Ashley! Compensation: Minimum annualized pay is $31,200 for full-time employees (who receive only hourly pay their first two weeks), plus biweekly incentive pay based on attainment of written sales, with no maximum earnings, and bonus potential for attainment of specified sales goals. After an initial two-week training period, eligible employees can earn commissions and incentives on sales, bonuses, and other weekly and monthly incentives based on sales performance, with no maximum earnings. Commission and other incentive amounts differ based on product types and sales volume. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include 401(k), Paid Time off, Paid Training, Health, Vision and Dental Insurance. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. Education Required • Basic Computer Skills, • Strong verbal and communication skills

We Don't Follow Trends, We Create Them. Make some serious Cash! Commission and Other Earnings Potential: $31,200 - $300,000 Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Our sustained national expansion creates unlimited potential for career advancement. Ashley's commitment to internal promotion and professional development provides team members with extensive opportunities to grow and advance throughout our expanding United States. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment What You’ll Do • Thrives in an environment that rewards for delivering world-class service and delighting our guests., • Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image., • Accurately and efficiently process sales orders, adhering to cash handling protocols., • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions., • Address customer concerns independently whenever possible, • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists., • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks., • Meet and exceed sales goals, align to KPI’s and performance standards., • Legally authorized to work in the US., • At least 18 years old., • Ability to lift, tug, and pull 25 Ibs with or without accommodation., • High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred., • Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to., • Conveys information in a way that inspires action., • Get excited by developing and sharing fresh ideas., • Ability to work flexible hours, including weekends and holidays., • Communicates information in a motivating manner that prompts action., • Flourishes in an environment that values exceptional service and customer satisfaction. Apply now and find your home at Ashley! Compensation: Minimum annualized pay is $31,200 for full-time employees (who receive only hourly pay their first two weeks), plus biweekly incentive pay based on attainment of written sales, with no maximum earnings, and bonus potential for attainment of specified sales goals. After an initial two-week training period, eligible employees can earn commissions and incentives on sales, bonuses, and other weekly and monthly incentives based on sales performance, with no maximum earnings. Commission and other incentive amounts differ based on product types and sales volume. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include 401(k), Paid Time off, Paid Training, Health, Vision and Dental Insurance. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. Education Required • Basic Computer Skills, • Strong verbal and communication skills

Job Description Confidence Starts With You As a Guest Sales Associate, you’re the heart of the center, creating an exceptional guest experience from the first hello to the final checkout. From converting first-time guests into lifelong members to being a key driver of our center's performance. You’ll provide expert front desk, guest service, and sales support in a spa-like environment focused on skincare and wellness. You will use your communication skills and sales mindset to keep the front desk running like clockwork, and helping our guests discover the full value of our services, products, and packages. We’re seeking high-energy, detail-oriented team players who love connecting with people, thrive in a fast-paced environment, and are motivated by goals and growth. If you're ready to bring your skills to a place that prioritizes team culture, guest experience, and personal growth, we’d love to meet you. What You’ll Do as a Guest Sales Associate At EWC Growth, every detail matters; from the moment a guest walks in to the moment they strut out. As a Guest Sales Associate, you’ll be the front-line expert in creating smooth experiences (and even smoother guest journeys). You will: • Welcome every guest with professionalism and warmth, creating a polished and seamless check-in and check-out experience, • Manage the front desk flow, including guest reservations, walk-ins, reschedules, and cancellations with efficiency and grace, • Educate guests on our services, promotions, and Wax Pass packages, helping them discover the full value of what we offer, • Promote and sell skincare retail products tailored to each guest’s beauty and self-care goals, • Keep the lobby, restrooms, and front desk sparkling and organized to reflect the EWC brand standards, • Collaborate with Wax Specialists and leadership to maintain smooth operations and maximize daily service flow, • Stay informed on current promotions and center goals, helping convert first-time visitors into long-term loyal guests, • Process payments, refunds, and guest communications with accuracy and professionalism We’re looking for bright, motivated team members who thrive in fast-paced, guest-focused environments; and who light up when talking about beauty, skin, and self-care. You’ll shine in this role if you are: • Passionate about all things beauty and skincare. You love helping people feel confident and cared for, • Sales-savvy and goal-oriented, excited by the opportunity to recommend packages and products that truly benefit the guest, • A great communicator: confident, clear, and ready to educate guests on their skincare journey, • Calm under pressure and comfortable juggling multiple tasks at once without missing a detail, • A team player, ready to jump in and help your Wax Specialists or fellow front desk pros, • Punctual and reliable, with the flexibility to work evenings, weekends, and holidays as needed, • Eager to grow: you see this as the first step in a long, beautiful career path within EWC Growth, • Excited to work in a salon, spa, or retail environment focused on service, professionalism, and performance What We’re Looking For We’re seeking confident, sales-driven professionals who are passionate about delivering exceptional guest service. This role is ideal for individuals who are enthusiastic about beauty and skincare and take pride in creating smooth, seamless experiences for every guest. Ideal candidates will bring: • 2+ years of experience in a sales, retail, spa, or other guest-facing role, • A strong understanding of how to convert first-time guests into loyal clients through education and relationship-building, • Proven ability to meet or exceed individual and team sales goals, • Comfort with multitasking: managing check-ins, reservations, payments, and guest needs with efficiency, • Clear and professional communication skills, both with guests and team members, • Strong attention to detail and organizational abilities, • A genuine passion for skincare, wellness, and helping people look and feel their best, • Drive to contribute to a high-performance culture with accountability and positivity, • Eagerness to learn and grow within the company by embracing coaching and feedback We reward great performance — and we love watching our team members grow. Here's what you’ll enjoy: Salary & Benefits • $17.50 per hour + Commissions & Bonus, • Complementary Waxing Services, • 50% Off Our Exclusive Skincare Retail Products, • Medical, Dental, and Vision Insurance (for eligible employees), • 401(k) Retirement Plan with Company Match, • Paid Time Off, Sick Leave, and Paid Parental Leave, • Company-Paid Life and Disability Insurance, • Flexible Spending Accounts (FSA) and Dependent Care Benefits, • Pre-Tax Commuter & Transportation Benefits, • This role requires the ability to perform tasks that may involve:, • Standing and walking for prolonged periods, • Frequent bending, reaching, and use of hands, • Occasional lifting and carrying of items up to 25 pounds, • Regular use of a computer, phone, and other front desk or service tools European Wax Center (EWC) is the #1 waxing brand in the beauty industry, with over 1,000 locations nationwide. Known for delivering consistent, high-quality services and empowering confidence through smooth skin, EWC has set the standard in waxing and skincare. EWC Growth (EWCG) is one of the largest and most successful franchise groups within the EWC network, operating 50+ centers across five states. Our mission is to positively impact everyone who walks through our doors, guests and associates alike. We offer a supportive, growth-driven environment where career development, recognition, and team success are at the core of what we do. EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process Equal Opportunity Employer We’re committed to fostering a workplace where diversity is celebrated, equity is the standard, and inclusion is a daily practice, a place where every team member feels valued, respected, and empowered to be their authentic self and part of something bigger. All employment decisions are made based on merit, qualifications, and business needs. Join the Brand That’s Redefining Confidence One Guest at a Time. Let’s grow something great together.

Job Description Student Supports Manager (SSM) Make a Real Impact in Chicago Schools: Join us as a Student Supports Manager Are you passionate about youth empowerment, mental health, and educational equity? Do you want to do more than just talk about change and make it happen daily in Chicago's classrooms? Then this might be the opportunity for you. Who We Are At Communities In Schools (CIS) of Chicago, we're laser-focused on one goal: helping students stay in school and succeed in life. Our non-profit partners with over 250 Chicago Public Schools to connect more than 80,000 students and families with vital support services-from mental health counseling to enrichment programs. At the heart of our work are our Student Supports Managers (SSMs)-on-the-ground change agents embedded in schools across the city. The Role: Student Supports Manager This role specifically serves CPS/Charter Schools on the South Side of Chicago. This isn't a desk job. As an SSM, you'll work on site every day at a CPS school or Public Charter School, managing a caseload of around 50 students who are facing real-life barriers to learning-things like attendance issues, academic struggles, trauma, or behavioral challenges. You'll also help lead school-wide programs that build a stronger, more supportive school community. If you're energized by building relationships, making systems work better for kids, and creating real, lasting change, this is your kind of job Your Core Responsibilities • Serve as the go-to support for a caseload of 50 students: provide one-on-one and small-group support, track progress, and adjust interventions as needed., • Design and deliver school-wide prevention, wellness, and engagement initiatives., • Join or co-lead school-based teams like the Behavioral Health Team., • Connect students and families with trusted community resources through our citywide partner network, • Maintain timely, accurate case notes and student data in our system., • Collaborate with CIS team members and school leaders to build a culture of support., • Represent CIS in school meetings, family engagement efforts, and community events., • Master's degree required in Social Work or Counseling preferred (LSW/LPC or license-eligible is a plus)., • 3+ years working directly with youth and families, preferably in urban public schools., • Strong cultural humility and ability to work effectively across diverse communities., • You're organized, compassionate, tech-savvy, and ready to roll up your sleeves., • Must have reliable daily transportation., • Salary range: $52,000-$55,000, • Free LCSW/LCPC supervision hours for licensure, • Full-time (11-month) role based in a CPS school site, • Training, supervision, and professional development with a mission-driven team, • Health and retirement benefits, PTO, and access to a citywide network of changemakers This commitment applies to every aspect of employment at CIS of Chicago-including recruitment, hiring, training, promotion, compensation, and all other conditions of employment. We believe that building a workforce that reflects the communities we serve strengthens our mission to surround students with a community of support, empowering them to stay in school and achieve in life. Job Posted by ApplicantPro

Berkley Professional Liability Business Analyst. Berkely Professional Liability is seeking a Business Analyst. Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support.

Customer Service Representative (Spanish/English). Alternate/Related Job Titles: Bilingual Contact Center Specialist Workday Support Representative HR Help Desk Agent Spanish-speaking Customer Support Specialist Employee Service Center Representative. Onsite Flexibility: 100% Onsite no remote work