Trabajos helpdesk en Santa Clara, CaliforniaCrear alertas

We are a technology-focused company located in Los Gatos, CA, seeking a Helpdesk Technician to join our team.

Salary Range: $60,111 - $87,161 The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change. FLSA Status: Non-Exempt Department: Health Services Reports To: Director, Community Based Programs Employee Unit: Employees in this classification are represented by Service Employees International Union (SEIU) Local No. 521 GENERAL DESCRIPTION OF POSITION The Home and Community Based Services (HCBS) Specialist serves as a subject matter expert on the Medi-Cal and Medicare health benefits, home and community based programs and other long term services and supports (LTSS) needs of SCFHP members. In this role, the Specialist provides support for SCFHP care teams as a liaison with the LTSS and community based organization (CBO) provider community to facilitate member referrals, care coordination and member care transitions across the continuum of care. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. • Serve as a designated HCBS and LTSS Specialist and liaison with the LTSS provider community to help facilitate successful transitions of care for members who move between care settings including facilitating their participation in Interdisciplinary Care Teams (ICTs) as appropriate, and proactively communicating and collaborating for care coordination and referrals., • Serve as lead liaison with County Department of Social Services In-Home Supportive Services (IHSS) program for SCFHP member referrals, transitional care services, assisting with, tracking, follow up, reporting, troubleshooting and communication with care managers and provider network., • Manage and provide direct oversight of SCFHP's community resource platform vendor(s) (e.g. findhelp) utilized by member-facing staff, members, delegates, and providers including the development, monitoring, analysis of key performance indicators and report cards for health benefits, food, housing, transit, and financial support., • Produce and distribute internal reports and metrics that inform regulatory reporting and internal dashboards related to LTSS and community based program utilization for members. Conduct outreach, and promote SCFHP provider claiming of programs and use of closed loop feature on community resource platform reporting and identifying gaps; mapping out opportunities within the county/available directory., • Serve as the subject matter expert on HBCS and benefits by maintaining updated knowledge of the full spectrum of benefits including coverage and payment rules for Medi-Cal and Medicare lines of business, Enhanced Care Management, Community Supports (CS), public benefits addressing social determinants of health (SDOH), Transitional Care Services (TCS), and utilization management policies and procedures., • Develop and conduct annual training on HCBS benefits and programs, SCFHP contracted community supports, and the full spectrum of community resources supporting transitions of care including eligibility and referrals for the internal utilization and case management team and as needed for physicians, clinics, skilled nursing facilities, community based organizations, ECM providers, delegates, and staff., • Contribute to the development and updates of Memorandums of Understanding (MOUs) and other partnership agreements with LTSS and HCBS providers including but not limited to, IHSS, Public Authority, Multipurpose Senior Services Program (MSSP), Caregiver Resource Providers, and other required Department of Health Care Services (DHCS) and Centers for Medicare and Medicaid Services (CMS) directives., • Provide targeted training, consultation and support to providers and care managers on the Interdisciplinary Care Teams (ICT) with navigating member referrals and access to community based programs, LTSS benefits and services, with an emphasis on transitional care services., • Conduct outreach and provide education in collaboration with the Marketing Department and other internal teams to produce member-and provider-facing materials with information about eligibility and access to LTSS benefits and community-based services in the office, home, hospital, facilities, and community., • Manage the day-to-day workflow and follow up for all referrals to the LTSS/HCBS/CBP HelpDesk phone and e-mail queue, and respond to requests from members, staff, delegates and providers., • Build rapport with safety network providers, maintain knowledge of current public and community based resources and share updates through various communication stream, directly with case management and other member-facing teams, and attend regular and on-going community meetings., • Identify, track and trend issues, problem patterns and quality and prepare recommendations for potential process and/or service improvements within the scope of this position., • Support process improvement projects for the integration of HCBS with internal utilization and case management teams, other member-facing staff and external partners., • Attend and actively participate in regular departmental meetings, in-services, training and coaching sessions, and external stakeholder meetings., • Perform other duties as required or assigned. REQUIREMENTS - Required (R) Desired (D) The requirements listed below are representative of the knowledge, skill, and/or ability required or desired. * Bachelor's Degree in a health related or social services field or equivalent experience, training or coursework. (R) * Minimum three years of relevant experience in a healthcare or community based setting serving the Medi-Cal, Medicare and/or Long Term Services and Supports (LTSS) population(s). (R) * Experience working with designated member population and community based providers (e.g. LTSS, skilled nursing facilities, community based organizations, county health departments). (R) * Knowledge of case management, transitional care services, community resources, and available community based programs in Santa Clara County. (R) * Experience preparing and delivering training materials and presentations. (D) * Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R) * Knowledge of Santa Clara County Health and Social Services. (D) * Ability to work within an interdisciplinary team structure. (R) * Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Microsoft, Excel, and specific case management programs. (R) * Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing. (R) * Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R) * Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R) * Ability to consistently meet accuracy and timeline requirements to maintain regulatory compliance. (R) * Travel to off-site locations for work such as in office, home, facility, clinic, and other community settings. (R) * Ability to maintain confidentiality. (R) * Ability to comply with all SCFHP policies and procedures. (R) * Ability to perform the job safely and with respect to others, to property and to individual safety. (R) WORKING CONDITIONS Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications. PHYSICAL REQUIREMENTS Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation: * Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R) * Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R) * Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R) * Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R) * Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R) * Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R) ENVIRONMENTAL CONDITIONS General office conditions. May be exposed to moderate noise levels. EOE

Job DescriptionSalary: $25.00 - $27.00 per hour Joseph J. Albanese is seeking a Human Resources Assistant to join our team in Santa Clara, CA. Under the supervision of the Director of Human Resources, the Human Resources Assistant will provide essential administrative support to the department to ensure smooth and efficient operations. The ideal candidate will assist with daily administrative tasks, maintain accurate employee records, and help coordinate the onboarding process. Voted Best Places to Work for the past 7 years in a row, JJA is a dynamic, fun environment with significant career opportunities to further grow and develop professionally. ESSENTIAL DUTIES & RESPONSIBILITIES: • Prepare and process new hire paperwork, ensuring all documentation complies with company policies and regulatory requirements., • Create, maintain, and archive accurate employee records, both electronically and in physical files, and update information as needed., • Coordinate onboarding and orientation sessions for new employees, ensuring they are equipped with the necessary documentation and information., • Process verification of employment, EDD claims, and employee requests for union employees., • Perform general administrative duties, such as filing, mailings, answering HR phone calls, and monitoring the HR Helpdesk., • Coordinate harassment training, onboarding, and maintain records in our HRIS system., • Provide internal customer support on a daily basis., • Perform HRIS data entry. NOTE:These duties listed are meant to describe the general scope of the work. Other duties may be assigned based on business needs within the organization. QUALIFICATIONS: • Minimum of an Associate degree in Business Administration, Human Resources Management, or related field, or equivalent work experience., • Proficiency in Microsoft Office, • Ability to work independently when needed and troubleshoot when issues or questions arise., • Excellent communication skills and ability to demonstrate conflict resolution skills when appropriate and needed., • Highly organized, with the ability to manage several projects simultaneously in a fast-paced environment., • Ability to work collaboratively with team members by prioritizing tasks and assisting team members when needed., • Spanish fluency is preferred but not required OTHER: • Ability to work overtime on an as-needed basis., • General work environment sitting for long periods, standing, walking, typing, bending., • Occasional lifting of up to 15 lbs. WHY JOIN JJA Joseph J. Albanese is a family-owned construction business established and based in Santa Clara, California since 1955. With approximately 1000 employees the company has been instrumental in developing Silicon Valley by performing site / structural concrete, demo, grading, and paving for many of the outstanding projects in Northern California. Our core values of Safety, People, Quality, and Truth! JJA utilizes BIM and other cutting-edge technology to verify constructability and to communicate complex project geometries to field professionals. We offer competitive pay and benefits. See some of our highlighted projects on our website at. Joseph J. Albanese, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are excited to share a new opportunity for an IT Helpdesk Associate located in. IT Helpdesk Associate Job Duties include:. IT Operations & Support: Run the IT helpdesk, providing both remote and walk-up technical support.

The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users.You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessar

Job DescriptionSenior Systems Engineer About Us: ContinuServe is a tech-enabled outsourcing firm that partners with clients with finance, accounting, human resources and technology services. We have deep category knowledge and personalized service to impact your bottom line daily. We provide strategies that streamline and strengthen your operations in today’s fast-paced environment. We Are Built for the Pace of Possibility Our MSP team specializes in providing IT Services, IT Support on premise or remote, COLO support, IT consulting, and Cloud hosting and cloud services. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans. Within our MSP division, you'll work in an environment that fosters and rewards creativity and ingenuity. We're looking for bright and energetic people to complement our growing and dynamic team. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not just be cubby-holed at a single employer. We have an immediate opening for a Senior Systems Engineer to support our San Jose and Bay Area customers. This role requires on-site work at client locations approximately 70–80% of the time. The Position: The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs. Responsibilities: • Provide day to day support of client networks, servers, storage, and overall infrastructure., • Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed., • Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services., • Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve., • Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service., • Troubleshoot and resolve network and system issues, remote or on premise as needed., • Positively and professionally represent the face of the company with our clients.Qualifications (Knowledge, Skills, and Abilities), • 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers., • Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security., • Hands-on experience with firewalls, switches and wireless access points (Cisco Meraki, HP, Dell SonicWALL, Fortinet)., • Hands-on experience with heavily virtualized environments (VMware, Hyper-V)., • Hands-on experience with physical servers (HP, Dell)., • Hands-on experience with on-premises and cloud-based backup solutions (Axcient, Barracuda, Datto, Dell Druva), cloud-based email systems (O365, Intermedia, GoDaddy, G-Suite)., • Hands-on experience with Email Security Solutions (Proofpoint, Barracuda)., • Hands-on experience with cloud managed EDR and XDR solutions (SentinelOne, TrendMicro), • Hands-on experience with ticket systems and RMM tools (ConnectWise, Barracuda, N-Able)., • Hands-on experience with the cloud VoIP solutions (intermedia, RingCentral, 8x8), • Self-motivated and able to work with limited supervision, and excellent time management., • Strong communication and customer service skills., • CCNA or equivalent network experience is desired., • MSCE or equivalent server experience is desired., • Technical Certifications a definite plus.Experience:, • A.S. or B.S. in information systems or related field is preferred., • 5+ years’ experience working in information technology is required.Why Join Us, • Be part of a high-impact team with a 25-year track record, • Work alongside experienced professionals passionate about delivering measurable resultsPhysical demands: This position requires daily use of fingers, talking, sitting, listening, and vision. Equipment used includes, but is not limited to: computers and keyboards, calculators, writing utensils, paper, and telephones. Employee may be asked to lift up to 50 pounds. Job Type: Full-time Pay: $120,000.00 - $140,000.00 per year Powered by JazzHR mVcYfnrDJQ

Job Description Hitec Power Protection Inc. is presently accepting applications for experienced Industrial Power Generation Service Technicians for the US West Coast region, in multiple locations: San Jose, CA, Los Angeles, CA, and Chandler, AZ,. Hitec Power maintains Rotary Uninterruptible Power Systems (Backup Power), provides great customer service, and operates an emergency response service 24 hours a day. Main activities: • The ability to perform corrective and quarterly preventative maintenance programs on all machines (APM, SPM, QPM) for both mechanical and electrical systems., • Troubleshooting and diagnosing emergency repair procedures of AC/DC controls *. (Highly Desired), • Being able to use monitoring software, SCADA/PLC software for trouble shooting with helpdesk assistance., • Must be available for on-call rotation., • Provide technical support to customers, sister companies, distributors, and agents., • Reading and understanding wiring diagrams and schematics., • Support and Manage subcontractors during onsite work., • Working independently with minimal daily supervision., • Providing excellent customer service to internal and external customers., • Minimum of 3 years' experience in power generation industry or transferable field., • Industrial electrical background and/or knowledge (Highly Desired), • Ability to read and understand technical drawings (Highly Desired), • Valid driver’s license required, with good driving record., • Passport or ability to acquire one., • Use of electrical testing equipment (Multimeters, Insulation testers, etc.) (Highly Desired), • Excellent communication, reporting, and technical skills, • Intermediate or higher-level computer skills., • Overnight and Extended Travel Required (up to 2 weeks), Short notice., • Available for on-call rotation schedule., • Willingness to learn and improve skills., • Ability to lift 70lbs., • Ability to stand for long periods of time., • Pay Range $32-$36 an hour based on experience., • Guaranteed 40Hrs a week, • Provide Quarterly On-Call pay in addition to salary, • Travel Pay and Pier Diem, • Provided Health Care (Medical, Dental & Vision), • Company Vehicle, • Retirement Plan with match, • Paid Time Off (Vacation, Sick & Holidays)

Job Description Gardner Health Services is currently recruiting to fill a IT HelpDesk/Desktop Support Technician position. This is a full-time position based out of the Alviso Health Center Offices located at 1621 Gold Street Alviso, CA 95002. The IT Help Desk/Desktop Support Technician works onsite or at a remote Helpdesk answering calls and providing technical support to end users. The positions performs troubleshooting of Desktop PC hardware, operating systems and any other installed software to provide solutions and remediate the problem. Other duties include managing the administration of the helpdesk software, assist with the administration of licensing and inventory, and communicating and elevating issues to other IT staff. This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now! Minimum Qualifications: The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered. • Associate Degree in Information Systems or related field with minimum five (5) years’ of technical support and services, including installing operating systems, computer hardware, and software. Compensation: Compensation and level of position placement will be determined based on relevant experience and education. IT HelpDesk/Desktop Support Technician: $27.00 - $32.00/hourly PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION Working at Gardner Health Services Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you. Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank. Who We Are Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate. Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members. Gardner Health Services is an equal opportunity employer

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a MUST!, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Santa Clara, CA

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a MUST!, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and grow

Job Description Work Location: Santa Clara, CA; Onsite Work Schedule: Mon-Fri, 35 hours/week Engagement Model: Fixed-term employment; Full-time Estimated Project Duration: 5 months Estimated Start Date: March 2nd, 2026 Language(s) Needed: English (US) Role Summary We are seeking an Onsite Technical Support Coordinator to provide technical assistance to participants and coordinate study equipment distribution in a confidential research study. This role will serve as the primary resource for the participant during equipment pick up and troubleshooting technical issues, offering guidance on software and hardware-related concerns, performing maintenance on hardware, and escalating complex problems as needed. The ideal candidate will ensure a smooth participant experience by delivering clear, empathetic, and effective support across a wide range of technical skill levels. Role Responsibilities * Ensure participants meet study criteria by reviewing registration information, then manage outreach and appointment scheduling for equipment distribution. * Provide remote technical support to study participants, addressing issues related to hardware setup, software functionality, and connectivity. * Manage the checkout and return of study equipment, including verifying participant identity and ensuring all devices are properly documented and accounted for. * Assist onsite with software troubleshooting and escalations. * Guide participants through technical processes in a clear and patient manner, adapting communication style to suit varying levels of technical proficiency. * Gather and handle collected data and report back to the managing team. * Document and track technical issues, resolutions, and escalations in accordance with project protocols. * Collaborate with internal teams to identify recurring issues and recommend process improvements. * Maintain strict confidentiality and adhere to all data privacy and security guidelines throughout the study. Role Requirements * Proven experience in technical support, IT helpdesk, or a related role, preferably involving consumer-facing technologies. * Familiarity with MacOS and familiar with common troubleshooting practices. * Strong problem-solving skills and a detail-oriented mindset. * Experience with survey tools (e.g., Google Forms, Qualtrics, SurveyMonkey) and data cleaning tools (e.g., Excel, Google Sheets, or similar). * Ability to communicate technical information clearly and empathetically to a non-technical audience. * Comfortable working independently and collaboratively in a remote or distributed team environment. * Able to lift 50lbs without assistance. Preferred Skills * Prior experience working on research or user study teams. * Background in handling participant communications or tech setup in a research environment. * Basic understanding of data privacy and handling protocols. * Previous experience in technical support or helpdesk roles. * Familiarity with troubleshooting cameras, connectivity issues, and peripheral devices. * Experience supporting participants in research or confidential projects. DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains. To learn more about DataForce please visit us at . TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at .

Job Description Who We Are: We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company. Who You Are: An energetic technically savvy tech professional who is looking to move his/her career upward. You have been a Helpdesk Tech that started at Level 1, 2 and moved up to Level 3. When escalated tickets need a solve you are the go to resource on the team that people come to for coaching. You specialize in providing user support to an array of customers and handling 700+ users, Admin staff and C Level executives from clients with diverse IT infrastructures is a snap for you. Your resume clearly highlights your technical aptitude and mastery of Windows and Apple systems. You aspire to take the next step in your career and have been a back up Junior System Administrator who has worked with Windows servers 2008/2012 in a variety of mixed production environments from Windows 7, MacBooks, MS 365 and Linux networks. You've also worked with file system management, mail servers, Veritas Backup Exec, DLO, Symantec Antivirus server, iPhone and other mobile devices. So here is the Job: This is a new position, to be located at our corporate offices in San Francisco, you work alone sometimes or in small teams and are responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer equipment. Accomplishing these tasks requires you to remain in contact with colleagues either through telephone, e-mail or face-to-face interaction. Keeping an inventory of various software and equipment as well as issuing these items to other workers also falls under the jurisdiction of desktop technicians.On the System Administration side you will master not only how to set up computer networks for our clients, but are also responsible for monitoring and updating networks, establishing new networks, providing network security, and educating non- network employees on proper computer usage and maintenance. Minimum Requirements • 4 yrs. of prior hands on experience in a similar role, • Bachelors Degree in CS or related field, • Minimum Requirements:, • Knowledge and experience with MacBook support, • Windows 7 and newer versions, • Mobile phone support, • Desktop Support & customer services, • Experience working with MDM such as Workspace One, Mas360 or alike., • Experience working with SSO/MFA such as Okta, OneLogin or alike, • Confident in troubleshooting problems, • Windows 2008 or newer Versions, • Hosted Services such as Gmail and Office 365, • Symantec and ESET Antivirus, • Printing services, • Knowledge of GPOs, • VERITAS Backup Exec., • Hosted VoIP services, Ring Central, Vonage, etc, • Ability to produce clear and concise documentationCompany DescriptionICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies. Please look us up at Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies.\r\n\r\nPlease look us up at

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience., • Perform additional responsibilities as needed to support business objectives. Qualifications:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues, • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service-oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR jzyuQu1Lbr

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues., • Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems., • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings., • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems., • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards., • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues., • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution., • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices., • Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience., • Perform additional responsibilities as needed to support business objectives. Qualifications:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+)., • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector., • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues, • Familiarity with Active Directory for user and computer management, including password resets and group policy basics., • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN)., • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users., • Strong interpersonal skills and a highly customer-service-oriented approach., • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR q6iFMAAGuu

Job DescriptionSalary: 90K - 120K USD Company Description Founded in 2024, Nexthop Systems Inc is at the forefront of building high-performance AI infrastructure solutions tailored to meet the demands of the worlds largest cloud operators. Specializing in AI infrastructure hardware and software development, Nexthop is committed to delivering cutting-edge, efficient, and scalable technology that powers the next generation of artificial intelligence. By combining expertise in advanced hardware and software integration, Nexthop enables cloud providers to optimize AI workloads, reduce costs, and improve energy efficiency. About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our IT systems to support our innovative and fast-paced environment. You will work across cloud platforms, security, network management, and enterprise applications to drive efficiency, scalability, and security across our IT operations. Key Responsibilities • Infrastructure Operations & Support:, • Provision and de-provision accounts across all company systems (SSO, email, productivity suites, etc.), • Manage on-prem and cloud-based systems ensuring seamless experiences and productivity optimization., • Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations., • Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our hybrid workforce., • Security Management:, • Advocate for Zero Trust architectures, advanced threat detection (e.g., CrowdStrike Falcon, Sentinel One), and vulnerability management solutions., • Manage endpoint security using tools like Jamf/Kandji & Intune for unified device management., • Conduct regular security assessments for business systems and user endpoints., • Unified Communications & Collaboration Tools:, • Oversee SaaS services (e.g., Google Workspace, MS 365, Slack, Zoom, Salesforce, Github) and drive initiatives to improve productivity and user satisfaction., • Manage Zoom Room AV systems and conference room setups, including Logitech Rally related hardware., • Project Management:, • Lead large-scale IT projects, such as office build-outs, IT system overhauls, and cloud migrations, ensuring alignment with organizational goals and timelines., • Operational Excellence:, • Develop and maintain IT operations standards, documentation and processes., • Deep dive into Root Cause Analysis of reoccurring IT tickets., • Automate repetitive tasks or workflow with Okta Workflows, Zapier, Python/Bash., • Deliver white glove IT support to leadership team and all other team members. Qualifications • Experience:, • 2-3+ years of IT support and operations experience, with a focus on cloud platforms, security, and enterprise application support., • Proven track record in designing and scaling IT environments in dynamic settings., • Bachelor's Degree in Computer Science, or equivalent combination of education and experience., • Ability to multi-task, independently manage time and execute on-time and at scale, • Technical Expertise:, • Proficiency in Okta, Google Workspace, Meraki, Kandji & Intune, and EDR tools., • Advanced knowledge of networking protocols, firewalls, and VLAN configurations., • Hands-on experience with MDM solutions (e.g. Jamf Pro/Kandji, Microsoft Intune) and SOC2 compliance., • Soft Skills:, • Excellent communication and problem-solving skills., • Ability to collaborate with technical and non-technical stakeholders to deliver results., • Able to work independently and under pressure., • A strong willingness to wear multiple hats and be where ever needed. This role is not eligible for Visa sponsorship

Job Description Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. Kodiak AI is looking for an experienced and proactive IT Helpdesk Lead to scale out our IT support function. In this role, you will be the primary owner of the employee technology experience. You will start as a hands-on "department of one," establishing core processes and tools, with the explicit goal of hiring, training, and managing a team of 2-3 IT Analysts as we scale. This is a unique opportunity to help further define the culture of IT at Kodiak AI. We are looking for someone who champions a "Shift Left" mentality—moving knowledge closer to the user through automation and self-service—while ensuring high-touch support for complex issues. In this role, you will: Build and Manage the Helpdesk Function • Establish Processes: Design and implement scalable IT Service Management (ITSM) workflows, including ticket prioritization matrices, Service Level Agreements (SLAs), and escalation paths., • Tool Implementation: Configure and manage the ticketing system (e.g., Jira) and asset management tools (Snipe-IT) to ensure data-driven decision-making., • Access Management: Manage Identity and Access Management (IAM) for internal tools. A key focus will be automating "low-effort" tickets (such as password resets or simple access requests) to prevent bottlenecks for our engineering and DevOps teams., • Incident Management: Serve as the primary point of contact for technical issues, troubleshooting hardware (Mac/Windows PC/Linux PC), software, and network connectivity problems., • Provide end user guidance to Ubuntu Linux., • Management of 35+ Zoom conference rooms across multiple locations, • Collaboration and support of Events Team with the following audio/visual equipment and events:, • Live and recorded podcasts, industry interviews, and talks featuring leadership, • All-hands meetings, and other events utilizing the All-hands AV and spaces, • Onboarding: create a "zero-day" start experience by ensuring new hires have fully configured hardware and access to all necessary SaaS platforms on their first day, • Offboarding: Securely manage the retrieval of assets and revocation of access for departing employees, ensuring data security and compliance., • Knowledge Base: Build a robust internal knowledge base (FAQs, wikis) to empower employees to solve common issues themselves (Tier 0 support)., • Experience: 5+ years in IT support, with at least 2-3 years in a Lead, Senior, or Supervisory role., • Deep expertise in administering SaaS environments (Google Workspace, Linux, Slack, Zoom, Okta, etc.)., • Strong knowledge of MDM solutions (Jamf, Kandji, or Intune) for automated device provisioning., • Familiarity with CrowdStrike is a strong plus., • Familiarity with Jira/Atlassian suites is a strong plus., • Familiarity with building out studio setups and running audio and visual equipment a strong plus, • Leadership Potential: Proven ability to mentor junior staff and manage vendor relationships. You must be ready to transition from being a sole contributor to a player/coach, participating and leading the helpdesk., • Empathy: You understand that a broken laptop isn't just a ticket; it's a blocker to someone's livelihood., • Ownership: You aren't just joining a helpdesk; you will help define it. You will collaborate with the IT Infrastructure team to define the metrics and chart the success of the Kodiak Helpdesk., • Competitive compensation package including equity and annual bonuses, • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits), • MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance, • Flexible PTO, 10 paid holidays, and generous parental leave policies, • Our office is centrally located in Mountain View, CA, • Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging, • Long Term Disability, Short Term Disability, Life Insurance, • Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation), • Fidelity 401(k), • Commuter, FSA, Dependent Care FSA, HSA

IT Management Corporation was established in 2009 as a new generation IT solution provider focusing on sustainability, network conversion, and business alignment.We’re a highly qualified and professional voice and data network consulting and service organization.At IT Management, our mission is to

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Monday - Friday, First Shift 8:00 am-5:00 pm.We are excited to share a new opportunity! We are currently in need of an experienced Receptionist / Front Desk Representative for a bona fide top employer in this market! .This position will not be available for long so give us a call at.Receptionist Re

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Monday-Friday from 7:45am-4:15pm .Acacia Clinics is a leading mental health provider dedicated to restoring hope and renewing lives through cutting-edge neuroscience and compassionate care.We specialize in advanced treatments like accelerated TMS treatments, conventional TMS treatments, and esketam

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Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen