Chief Operating Officer - Integrator
12 days ago
Englewood
Job Description We are hiring a Chief Operating Officer to serve as the #2 leader of Law Mother and take ownership of building the operational structure, leadership systems, and execution engine required to support the firm’s next phase of growth. This role exists to evolve Law Mother from a high-performing, founder-led business into a scalable, structured organization capable of sustained multi-state expansion. Following a structured onboarding and immersion period of approximately 90 days, where you will work closely with the founder, leadership team, and key departments to gain a deep understanding of the business, you will transition into full ownership of building and leading the firm’s operational structure. Open to periodic (quarterly) travel to ensure strong in-person leadership and collaboration This is not a role where you personally execute every function. Instead, you will: • Design and install a clear operational structure across the firm, • Define who owns what, how success is measured, and how performance is managed, • Build a system where teams and leaders are accountable for outcomes, • Operate as the integrator of the firm’s revenue and operations systems, ensuring growth, capacity, and execution are aligned, • Lead marketing and sales team in the execution of growth initiatives, including expansion into Michigan and Florida, • Manage Ai integration Please Submit a Video Cover Letter: Please submit a 60 second video cover letter to We’re Building Something Different Law Mother is an estate planning and elder law firm on a mission to make generational wealth accessible to everyday families. We have over 3 million social media followers, a nationally recognized founder, and a growing practice across Colorado, Michigan, and Florida. While we are committed to growth, our dedication to client service and maintaining a high standard of execution must be maintained as we grow. We’re not a stuffy law firm. We’re a brand with a law firm inside it, and we’re growing fast. Compensation: $100,000 - $150,000 yearly plus performance-based bonuses Responsibilities: What You’ll Lead & Build Operational Leadership & Firm Execution • Lead the firm’s day-to-day operations through a structured leadership system, • Establish a consistent operating rhythm (meetings, scorecards, reporting cadence), • Clear ownership, • Defined responsibilities, • Measurable outcomes Own the performance and scalability of the firm’s revenue engine, including: • Lead intake, • Strategy session conversion, • Sales capacity and throughput, • Each stage of the pipeline has clear ownership, • Conversion metrics are defined, tracked, and actively managed, • Improve conversion consistency and client experience, • Ensure sales activity aligns with operational capacity, • Defining expectations for consult conversion and performance, • Implementing reporting that ties individual performance to firm outcomes, • Lead quality - intake - consult - engagement - fulfillment, • Apply and adapt the firm’s revenue system to support expansion into Michigan, ensuring that lead flow, conversion, and capacity are aligned within a new market Design and implement a firm-wide accountability structure, including: • Clear reporting lines, • Defined ownership across all roles and functions, • Strong job descriptions, • Role-specific KPIs, • Performance expectations across all teams, • Establish and reinforce a culture of accountability where all team members are clear on expectations and consistently responsible for outcomes, • Ensure that ownership of outcomes is distributed across the organization, not centralized, by clearly defining who is responsible for driving each key metric, • Understood, • Adopted, • Maintained and improved over time, • Establish ownership of SOPs at the department level Michigan will serve as one of the firm’s first scaled markets and a proving ground for building a repeatable model for future expansion • Own the operational and revenue system execution of expansion across Colorado, into Michigan, and Florida, • Market-specific operational infrastructure (virtual vs. in-person workflows, signing logistics, personnel), • Hiring and team structure required to support local demand, • Adjustments to intake, sales, and delivery processes based on market dynamics, • Ensure expansion is not simply growth, but replication of a functional system, including:, • Clear ownership across roles, • Defined metrics and accountability, • Alignment between sales and fulfillment, • Identify and adjust internal systems, roles, and processes to support multi-market scalability, • Absorb operational decision-making currently handled by the founder, • Vision, • Brand As the firm grows, assess and evolve: • Team structure, • Leadership capacity, • Alignment, • Scalability, • A clear accountability structure exists across the firm, • Every role has defined ownership and measurable KPIs, • Revenue performance is consistent, predictable, and aligned with the firm’s operational capacity, • Intake, sales, and operations are aligned and functioning as a system, • SOPs are actively used and maintained across departments, • Michigan and Florida's expansion is executed as a successful model for future market growth Please submit a 60 second video cover letter to Ideal Candidate • 5+ years in operations leadership (COO, Integrator, or equivalent), • Proven experience scaling a service-based business (law firm strongly preferred), • Sales and Marketing systems (intake, conversion, pipeline management), • Operational infrastructure, • Team accountability systems, • Define roles and ownership across teams, • Build and implement KPI-driven performance systems, • Attorneys, • Operators, • Support staff across functions, • Experience with estate planning or legal services, • Experience with multi-state expansion Law Mother is an estate planning and elder law firm on a mission to make generational wealth accessible to everyday families. We have over 3 million social media followers, a nationally recognized founder, and a growing practice across Colorado, Michigan, and Florida. While we are committed to growth, our dedication to client service and maintaining a high standard of execution must be maintained as we grow. Core Values: • Clients First: We listen before we talk. Estate planning is personal, so we focus on building relationships., • Do the Right Thing: We do what we say we'll do. We own our mistakes., • Onward and Upward: We look for better ways to do things., • High Vibe Tribe: We have fun at work and support each other. That positive culture shows up in how we treat clients. Please Submit a Video Cover Letter: Please submit a 60 second video cover letter to