Trabajos it help desk remote en Columbus, OhioCrear alertas

Job Description AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We are seeking an experienced and technically capable IT Systems Analyst to join the AssetWatch IT operations team. This role goes beyond reactive help desk work — you will contribute to system health, support process improvements, assist with security and compliance efforts, and help the team run smoothly as the business grows. If you thrive in a hands-on environment where you're solving today's problems and building better systems for tomorrow, this role is for you. This role is Remote (United States) What You'll Do: Technical Support & Escalation • Serve as an escalation point for complex hardware, software, and network issues that exceed Tier 1 support scope., • Diagnose and resolve advanced endpoint issues across Windows and macOS environments, including OS-level, application, and connectivity problems., • Provide high-quality, responsive support to end-users while maintaining a positive experience and clear communication throughout the resolution process., • Maintain and improve the IT ticketing system (Jira), including documentation of resolutions, known issues, and internal knowledge base articles., • Mentor and provide guidance to junior support staff or help desk contractors as the team grows. Endpoint & Systems Management • Administer and maintain endpoint management platforms including Intune (Windows) and Jamf Pro (macOS) — managing configuration profiles, compliance policies, and automated enrollment workflows., • Manage user accounts, groups, and access controls in Microsoft Entra ID (Azure AD), including MFA enforcement and application assignments., • Oversee software deployment, OS updates, and patch management across the device fleet using MDM and RMM tooling (e.g., NinjaOne)., • Support hardware procurement, asset tracking, and equipment lifecycle from provisioning through secure retirement., • Assist in administering Microsoft 365 applications, licensing, and configurations across the organization. Security & Compliance Support • Support AssetWatch's SOC 2 Type 2 compliance program by maintaining endpoint security controls, contributing to evidence collection, and ensuring adherence to IT security policies., • Assist with periodic user access reviews, onboarding/offboarding provisioning, and access de-provisioning in a timely and auditable manner., • Enforce and maintain endpoint security standards including disk encryption, EDR tooling, and hardware authentication (YubiKey)., • Identify and escalate potential security vulnerabilities or policy gaps; contribute to policy documentation and improvement initiatives. Process Improvement & Automation • Identify opportunities to reduce manual, repetitive tasks through scripting and automation (PowerShell, Python, or Bash)., • Contribute to building and refining IT runbooks, standard operating procedures, and internal documentation., • Proactively monitor system performance, alerts, and reporting dashboards to identify and address issues before they impact users., • Support IT projects and system enhancements in collaboration with IT leadership and cross-functional teams. Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)., • 4+ years of IT support or systems experience, with demonstrated growth and a desire to take on increasing technical responsibilities., • Strong hands-on experience with Windows and macOS, including advanced troubleshooting at the OS and application layer., • Working experience with Microsoft 365, Entra ID (Azure AD), Intune, and Jamf Pro., • Familiarity with IT security fundamentals and experience supporting a compliance-conscious environment., • Proficiency or growing competency in scripting for automation (PowerShell, Python, or Bash)., • Experience with ITSM platforms (Jira Service Management, ServiceNow, or similar) including ticket management and knowledge base maintenance., • Strong analytical thinking, attention to detail, and ability to communicate technical concepts clearly to non-technical users., • Comfortable working independently in a remote-first environment with minimal supervision. Preferred Qualifications • Certifications such as CompTIA Security+, Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Endpoint Administrator, or ITIL v4 Foundation., • Experience with RMM platforms (e.g., NinjaOne) and endpoint security tooling (EDR, DLP)., • Familiarity with SOC 2 or similar compliance frameworks and GRC tooling (e.g., Vanta)., • Experience supporting cloud-based infrastructure (AWS or Azure) in an administrative or access management capacity., • Knowledge of networking fundamentals including DNS, DHCP, VPN, and firewall concepts. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTOWe have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Job Description We are seeking a Talent Acquisition Specialist! Southeastern, OH Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. The Talent Acquisition Specialist will provide proactive full-lifecycle recruitment and strategic sourcing for ISBH. The Talent Acquisition Specialist needs to have a passion for finding and attracting top talent, excellent communication skills, and the ability to collaborate effectively with hiring managers across various departments to deliver the best candidate experience. The salary for this position is $61,174.73 to $71,675.95 annually, based on experience Essential Functions: • Executes full life cycle searches for entry-level to director-level positions, including developing the search strategy, sourcing, pre-screening, and interviewing candidates to attract and evaluate candidates for our hiring managers/internal clients., • Complete references and assessments., • Understand the ISBH Diversity Strategy and network with external diversity groups in order to create a sourcing pool of potential candidates., • Follows all regulatory requirements to implement diversity recruiting activities., • Proactively identifies and resolves issues and applies greater decision-making and problem-solving abilities., • Serves as a mentor to others within the Talent Team., • Plans and executes internal and external, in-person and virtual hiring events; chairs the planning committee; establishes and adheres to a budget; and monitors metrics to measure the success of the event., • Networks with Employee Resource Groups participate in Community Work Force Development job fairs and school presentations. Supports college recruiting to fulfill hiring needs., • Proactively sources candidates using a variety of methods and tools, including networking, social media, list serves, crowdsourcing, passive candidate compilers, e-blasts, cold calling, resume databases, Boolean searches on LinkedIn, Indeed, Handshake, as well as other sites and job aggregators/search engines., • Nurtures a strong service culture that ensures delivery of quick, repeatable, and quality-driven service to multiple internal and external stakeholders., • Assumes responsibility for recruitment efforts and outcomes., • Leads or assists in projects that help increase recruiting/hiring efficiencies and streamline processes., • Lead intake meetings with hiring managers to fully comprehend the specifications of each vacancy, establish expectations, and delineate crucial phases in the recruitment lifecycle., • Steer candidates through a structured recruitment process, from initial screening to final hiring steps., • Collaborate with Human Resources and ISBH Leadership to design and implement effective recruitment and staffing solutions., • Consistently maintain an active talent pipeline for designated roles, offering top-tier service and expert recruitment advice to organizational leadership., • Ability to travel to ISBH regions., • Performs other related duties as assigned. Minimum Requirements: • A bachelor’s degree in human resources or a related degree is required., • SHRM-CP preferred., • Three years of experience in full-cycle recruitment is required., • Healthcare recruitment experience preferred., • Experience with Applicant Tracking Systems (ATS), • Experience with high-volume recruitment., • Excellent verbal and written communication skills., • Project management and diversity recruitment experience strongly preferred., • Strong written and verbal communication skills., • Demonstrated presentation, relationship building, critical and analytical thinking skills., • Recruitment-related data gathering and analysis are required., • Ability to work in a fast-paced environment and manage multiple priorities while staying organized., • Ability to maintain efficiency and work independently in a remote or office-based environment., • Proficient in Microsoft Office. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: • Medical, • Dental, • Vision, • Short-term Disability, • Long-term Disability, • 401K w/ Employer Match, • Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: https://ISBH.org/ OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionSalary: Title: Network Implementation Engineer Department: Managed Services - Operations Location: Columbus, Ohio Job Summary: IP Pathways is experiencing explosive company growth! In fact, weve doubled in size over the last couple of years and wed like to consider you for a position on our growing team! The Network Implementation Engineer will be part of the IP Pathways engineering team and will participate in IP Pathways training and other company activities. This position must also provide a high level of professionalism and must possess excellent soft skills in addition to technical skills. About the Role IP Pathways is seeking a Network Implementation Engineer to join ourManaged Services Operations Team. This team is responsible for implementing, onboarding, and migrating clients intoIP Pathways managed and cloud service platforms including cloud, disasterrecovery, backup, and managed infrastructure offerings. Beyond initialdeployment, the team provides the ongoing operational care and administration ofthese environments, ensuring they remain secure, reliable, and high-performingthrough continuous monitoring, management, and maintenance. As a member of the team, youll play a key role by: • Leading implementation, onboarding, and migration projects across hybrid andcloud environments., • Taking ownership of the ongoing monitoring, management, and administrationof client systems and services., • Identifying opportunities to automate, orchestrate, and optimize operationalprocesses for greater efficiency and reliability. If you enjoy solving tough problems, streamlining technical processes, andbuilding resilient networks that support clients long-term success, this is theperfect opportunity for you. Responsibilities • Participate as a network engineering resource as part of a project team, implementing solutions according to defined project timelines., • Configure, implement, and manage network infrastructure devices and related applications within client on-premise and cloud environments., • Provide written updates and summaries of project tasks completed, issues that arise, and progress of ongoing tasks., • Assist in the implementation of system-related solutions by providing connectivity of systems through networking solutions and configurations., • Perform site surveys to assess and validate client environments and/or effectiveness of implemented solutions., • Support the onboarding and management of client infrastructure acrosshybrid and cloud environments., • Assist in the onboarding and migration of clients into IP Pathways AdaptiveCloud Cloud Infrastructure platform., • Develop and improve automation, orchestration, and monitoring processesto increase operational efficiency., • Document processes and contribute to process improvement initiatives toensure high-quality service delivery., • Collaborate with cross-functional teams on implementation projects., • Assist in the troubleshooting and resolution of network issues for customer environments., • Mentor and provide technical guidance to fellow engineers. Required Skills & Experience • Associate's degree or relevant certifications (such as CCNA) preferred, or equivalent work experience., • Minimum 3+ years of experience in network administration and engineering., • Experience with the following technologies is favored:, • Wireless Technologies: Aruba, Meraki, Mikrotik, • Routing/Switching: Cisco, Arista, Aruba, Meraki, Mikrotik, • Firewalls: Cisco, Meraki, Palo Alto, FortiGate, • Familiarity with the following technologies is a plus:, • Protocols: OSPF, EIGRP, BGP, Fibre Channel Zoning, • Load Balancers: Kemp, F5, Peplink, • Other Technologies: Cisco ISE, Aruba ClearPass, Cisco phone (CUCM), • Excellent communication, documentation, and customer service skills., • Exceptional multitasking prowessmaintainingquality., • A proactive, solution-oriented mindset with strong attention to detail., • Team-oriented disposition., • Familiarity with ticketing systems, remote monitoring tools, and managedservice delivery environments., • Proficiency in 12 scripting languages, such as PowerShell or Python, is a huge plus. Physical Abilities Required: • Ability to rack network infrastructure equipment and other datacenter equipment, as needed., • Ability to work on your feet or at a desk for extended periods of time, as needed. Why IP Pathways? IP Pathways is an expert provider of hybrid IT solutions for small, medium and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways: • Competitive benefits:Lucrative healthcare benefits and 401k with company match., • Work/life balance:IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your familys needs and obligations. • Ongoing training:Looking for a company who will consistently invest in developing your skills? IP Pathways will help you continue your educational pursuits and provide opportunities to become certified in some of the most sought-after technologies. Next Steps If you are looking for a challenge and want to join a culture of technical excellence and customer dedication, apply online today. Sponsorship/Relocation Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.

Job DescriptionSalary: Title: Network Escalation Engineer Department: Advanced Technical Services Location: Columbus, Ohio Job Summary: IP Pathways is experiencing explosive company growth! In fact, weve doubled in size over the last couple of years and wed like to consider you for a position on our growing team! The Network Escalation Engineer will be part of the IP Pathways engineering team and will participate in IP Pathways training and other company activities. This position must also provide a high level of professionalism and must possess excellent soft skills in addition to technical skills. The right candidate will not only have strong technical skills but also excel in communication, customer service, and mentoring junior team members. About the Role IP Pathways is seeking a Network Escalation Engineer to join ourAdvanced Technical Services Team. This team serves as the next tier and escalation level technical support to our customer base, as well as escalation for our product implementation team. This team is involved in client-facing support activities, implementation of network designs for cloud migrations, and advanced level management of client and company owned network infrastructure. As a member of the team, youll play a key role by: • Taking ownership of escalated network issues to ensure infrastructure performance and the highest level of client satisfaction., • Identifying opportunities to automate, orchestrate, and optimize operationalprocesses for greater efficiency and reliability., • Mentoring and guiding other engineers, helping strengthen team capabilities andclient outcomes. If you enjoy solving complex problems, streamlining technical processes, andbuilding resilient systems that support clients long-term success, this is theperfect opportunity for you. Responsibilities • Lead troubleshooting and resolution of complex network issues for customer environments., • Perform remote and onsite support and some implementation for customer environments., • Support the onboarding and management of client infrastructure acrosshybrid and cloud environments., • Configure, implement, and manage network infrastructure devices and related applications within client on-premise and cloud environments., • Develop and improve automation, orchestration, and monitoring processesto increase operational efficiency., • Document processes and contribute to process improvement initiatives toensure high-quality service delivery., • Perform site surveys to assess, validate, and design client environments and/or effectiveness of implemented solutions., • Collaborate with cross-functional teams on design and implementation projects., • Mentor and provide technical guidance to fellow engineers. Required Skills & Experience • Minimum 5+ years of experience in network administration and engineering., • Associate's degree or relevant certifications (such as CCNA) preferred, or equivalent work experience., • Proficiency in 12 scripting languages, such as PowerShell or Python, is a huge plus., • Experience with the following technologies is highly favored:, • Wireless Technologies: Aruba, Meraki, Mikrotik, • Routing/Switching: Cisco, Arista, Aruba, Meraki, Mikrotik, • Firewalls: Cisco, Meraki, Palo Alto, FortiGate, • Other Technologies: Cisco ISE, Aruba ClearPass, Cisco phone (CUCM), • Protocols: OSPF, EIGRP, BGP, Fibre Channel Zoning, • Load Balancers: Kemp, F5, Peplink, • Excellent communication, documentation, and customer service skills., • Exceptional multitasking prowessmaintainingquality., • A proactive, solution-oriented mindset with strong attention to detail., • Team-oriented disposition., • Familiarity with ticketing systems, remote monitoring tools, and managedservice delivery environments. Physical Abilities Required: • Ability to rack network infrastructure equipment and other datacenter equipment, as needed., • Ability to work on your feet or at a desk for extended periods of time, as needed. Why IP Pathways? IP Pathways is an expert provider of hybrid IT solutions for small, medium and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways: • Competitive benefits:Lucrative healthcare benefits and 401k with company match., • Work/life balance:IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your familys needs and obligations. • Ongoing training:Looking for a company who will consistently invest in developing your skills? IP Pathways will help you continue your educational pursuits and provide opportunities to become certified in some of the most sought-after technologies. Next Steps If you are looking for a challenge and want to join a culture of technical excellence and customer dedication, apply online today. Sponsorship/Relocation Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.

Based in Washington, D.C., Quorum is a fast-growing software company and the leading provider of workflow tools and information services for government affairs professionals across the corporate, non-profit, association, and government markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including international, federal, state and local. Quorum provides mission-critical solutions for public affairs professionals working with Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. As a Business Development Representative, you will be at the forefront of our sales efforts, playing a key role in driving growth for our SaaS solutions. Your primary responsibility is to generate, qualify, and nurture leads, creating opportunities for the sales team to close new business. This role is ideal for an ambitious, results-driven individual passionate about technology, sales, and client engagement. What You’ll Do First Week: You’ll learn the ins and outs of Quorum products and begin to familiarize yourself with common use cases. You’ll receive training on sales skills that will set you up for success. First Month: You’ll learn how to research, identify, and contact prospects. You will learn how to leverage communication and research tools such as SalesLoft, ZoomInfo, LinkedIn Sales Navigator, and Salesforce to design and execute lead generation campaigns via cold calling, email, and social media. You will schedule sales meetings with high-level decision makers in the public affairs industry. First Six Months: You will think creatively to develop strategies around outreach and generating interest from prospects who need Quorum. You’ll receive training and professional development to help you build the foundation for your career in business-to-business software sales. First Year: You will own execution for company-wide objectives to advance Quorum as an industry leader. You will become an expert on Quorum’s products, the public affairs and government relations industry, and the competitive landscape. About You You have experience working with enterprise level accounts. You have a keen ability to build meaningful, collaborative relationships with prospects and your Quorum teammates. You are enthusiastic about contacting a high volume of prospects by phone and email every day to initiate and schedule conversations for Quorum Account Executives. You're a highly-motivated self-starter who is results-driven and wants to make valuable contributions to a growing team by hitting your monthly targets. You are interested in and excited by the prospect of learning about B2B sales. You want to make a big impact on the growth of the company. You are an active listener with boundless curiosity and eagerness to learn. You have excellent written and verbal communication skills. You are a problem solver, have a keen ability to prioritize tasks, and manage time effectively. You want to work in a fast-paced environment where you can form real friendships with other professionals and where you have a strong sense of belonging at a growing startup. You are located in the United States. About the Business Development Team We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth We work hard to deliberately develop our team members’ careers. We are voracious learners and will be your mentors, confidantes, and supporters Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and fulfilling because each team member’s work directly impacts the company’s success. Our Work Environment We are an AI-forward team—AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Do you want to learn what it's like to have a real impact at a that ? If so, drop us a line. We'd love to talk to you! Compensation Structure On Target Earnings (OTE): $56,500 per year (OTE is calculated based upon meetings completed and opportunities scheduled). Benefits Flexible Paid Time Off Paid Company holidays plus additional company-wide days off for team members to rest and recharge Four Day Weekends for President’s Day, Memorial Day, Fourth of July and Labor Day Free Subscription to the Calm App Free Subscription to LinkedIn Learning to support professional development Invest in Yourself Days - one designated day per quarter is dedicated to your professional development! One-time Work from Home Stipend 401k match Choice of trans-inclusive medical, dental, and vision insurance plan options Virtual and in-person team events Bright sunlit open office concept with your own dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks paid parental leave Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that _, Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Business Development Representative role cannot negotiate Quorum’s base salary offer. Here’s our promise to you: We will not ask you what you are currently earning. We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them. If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources:,,,. Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

We are seeking an experienced and strategic Account Manager to join our team at Transfr! This is a unique opportunity to be part of a fast-growing organization and have a direct impact on customer retention, revenue growth, and long-term partner success across our expanding client base. The ideal candidate is a consultative relationship-builder who thrives in fast-paced, complex environments and is passionate about delivering measurable customer outcomes. They are comfortable leading executive-level conversations, navigating multi-stakeholder partnerships, uncovering customer needs, and developing tailored growth strategies that drive long-term value. As an Account Manager, you will own the renewal and expansion lifecycle for a portfolio of customers, proactively driving retention, identifying growth opportunities, and executing strategic account plans. You will partner closely with Sales, Customer Success, Professional Learning, and cross-functional teams to ensure customers achieve meaningful outcomes while positioning Transfr as an indispensable workforce and education partner. This role is pivotal in strengthening customer relationships, reducing churn, and accelerating revenue growth through consultative, outcome-based selling. The Account Manager will lead Executive Partnership Reviews, build compelling ROI-driven business cases, manage complex negotiations, and develop customized renewal and expansion strategies aligned to each customer’s evolving goals. This is a full-time, remote position but requires residence within your assigned territory, with the ability to travel domestically up to 60% or more as needed. Location: This position is 100% Remote but the designated territories for this position are NC, SC, VA, and MD. We will only consider candidates who reside in these states. The base salary range for this position is $90,000 - $110,000 + uncapped commission. This role is eligible to participate in the company’s variable compensation and equity program. Actual compensation may vary based on factors including experience, skills, education, location, and internal equity considerations. Day to Day Responsibilities: Own and manage the renewal process for a portfolio of customers to ensure timely renewals and minimize churn. Build and execute strategic account plans focused on customer retention, expansion, and long-term partnership growth. Lead Executive Partnership Reviews to demonstrate ROI, alignment on customer goals, and uncover expansion opportunities. Develop customized renewal proposals, pricing strategies, and business cases tailored to customer needs and priorities. Partner with Sales, Customer Success, and Professional Learning teams to create and execute Customer Success Plans (CSPs). Identify customer risks proactively and collaborate cross-functionally to implement retention strategies. Drive upsell and cross-sell opportunities by uncovering unmet customer needs and aligning solutions to measurable outcomes. Navigate complex, multi-stakeholder customer environments and manage executive-level relationships. Maintain accurate forecasting, pipeline visibility, and customer activity tracking within Salesforce. Provide timely and precise weekly, monthly, and quarterly forecasts to leadership. Collaborate and work closely with Account Executive,Customer Success,Deal Desk, Finance, Legal, Sales Operations teams to ensure a seamless customer experience. Continuously improve renewal and expansion processes to drive operational efficiency and consistency. Minimum Qualifications: 3–5 years of experience in renewals or account management within SaaS, EdTech, or a related software industry, including 2+ years managing large to enterprise-level accounts. Proven track record of meeting or exceeding renewal, retention, and upsell targets. Strong consultative selling, negotiation, and relationship management skills. Experience engaging with executive and C-level stakeholders. Strong organizational skills with exceptional attention to detail. Experience managing cross-functional projects under tight deadlines in fast-paced environments. Proficiency with Salesforce or similar CRM platforms. Ability and willingness to travel domestically up to 60%. Nice to Have: Experience working within workforce development, education, or public sector environments. Familiarity with outcome-based or value-based selling methodologies. Experience managing complex enterprise or multi-stakeholder accounts. Knowledge of customer success planning and adoption strategies. Strong analytical skills with the ability to translate customer data into strategic insights and ROI narratives. Why Join Us: Here at Transfr we are creating an engaging and interactive learning experience that help people gain real-world skills and unlock new career opportunities. We’re on a mission to make learning more intuitive, empowering, and fun and we are looking for people who are excited to help others grow, succeed, and thrive. If you’re excited about blending creativity, technology, and meaningful impact, you’ll feel right at home here. Join us in building pathways to prosperity by creating immersive training simulations that prepare people for well-paying, in-demand careers and help make opportunity more accessible for everyone. Benefits: Medical, dental, and vision insurance Annual professional development budget for each employee 401(k) savings plan Life, AD&D, and disability insurance coverage Company-provided laptop and other necessary equipment Paid time off (PTO) to support work-life balance Paid company holidays Company-paid parental leave Flexible work arrangements in a remote-first environment with employees across the U.S. About Us Transfr is on a mission to help create pathways to career success. Our immersive career exploration and training simulations empower learners and job seekers of all ages find the right job for them and build the skills they need to enter (or reenter) the workforce or change careers — helping them improve their quality of life. Immersive VR experiences from Transfr have been shown in studies to deliver better learning gains than video tutorials, slide presentations, and other training methods. Learners also find Transfr experiences highly engaging and enjoyable. At Transfr, we believe the future starts with innovative workplace training and skills development. We’re building bridges between schools, workplaces, and governments to help improve training and job placement pipelines and create a better tomorrow, today. Equal Opportunity Employer At Transfr, we embrace diversity because it breeds innovation. Transfr is an equal opportunity employer that participates in E-Verify committed to providing equal employment opportunities to all applicants, consultants, and employees, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Must be authorized to work in the United States without restriction Learn more at _

Description Keeper Security is hiring a talented creative and visionary Senior UX/UI Designer to join our passionate team in shaping the next generation of our products and services. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for creating intuitive and transformative digital experiences that cover a multitude of platforms. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Role The Senior UX/UI Designer will report directly to the Head of Product Design and play a pivotal role within our design team. In this position, you will lead the creation of engaging user experiences that seamlessly combine functionality with visual elegance. Collaboration will be key to your success as you work closely with cross-functional teams, including product management, engineering, and QA. You will be at the forefront of designing and defining intuitive interactions and interfaces that captivate our users. Your efforts will transform unmet user needs and business opportunities into successful product launches, ensuring a top-tier customer experience across Keeper’s website and web applications. The ideal candidate will have a deep passion for user-centered design, with extensive experience across diverse product types, channels, platforms, and design methodologies. Responsibilities • Collaborate with cross-functional teams, including product managers, engineers, QA, and stakeholders, to define user requirements, project objectives, visuals, and overall experience, • Lead the end-to-end design process, from concept ideation and wireframing to prototyping and final UI design, ensuring a cohesive and intuitive user experience, • Conduct user research, usability testing, and analysis to gain insights into user behavior and preferences, and integrate findings into design decisions, • Create user personas, journey maps, and other design artifacts to effectively communicate user needs and guide the development of design solutions, • Develop and maintain robust design systems, style guides, and UI pattern libraries to ensure consistency, scalability, and high-quality design across products and platforms, • Stay up to date with industry trends, emerging technologies, and UX/UI best practices, advocating for their integration into our design processes, • Leverage and evolve Keeper’s design system and brand guidelines to maintain visual consistency across all web properties, • Design responsive layouts that deliver an optimal user experience across web, desktop, mobile, and tablet platforms Requirements • Proven track record of at least 5 years in UX/UI design roles, with a portfolio showcasing a strong foundation in user-centered design principles and practices, • Bachelor’s degree in design, human-computer interaction (HCI), or equivalent experience, • Proficiency in design tools such as Figma and Adobe Creative Suite, as well as prototyping tools like InVision or Framer, • Experience conducting user research, usability testing, and translating findings into actionable design insights, • Strong understanding of responsive design principles and experience designing for multiple devices and platforms (web, desktop, mobile, tablet), • Excellent communication and collaboration skills, with the ability to articulate and advocate for design decisions effectively, • Ability to solve problems, adapt and overcome objections, and learn complex solutions, • Passion for creating elegant and impactful user experiences, with a keen eye for detail and craftsmanship Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Description Keeper Security is seeking an Information Security Engineer to help strengthen and scale our security operations and enterprise security controls across a global organization.This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical part in advancing Keeper’s AI-driven threat detection capabilities for our Privileged Access Management (PAM) platform. About Keeper Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and GovRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at_. About the Job As an Information Security Engineer, you will focus on security operations execution and security control ownership, not observability platform engineering or application security program leadership. You will work closely with our Observability Engineering team to leverage telemetry for investigations and response, with our Application Security team to route and track product vulnerabilities, and with our Vulnerability Management leadership to ensure timely remediation and risk reduction. This role is ideal for an engineer who enjoys turning security priorities into operational reality: clear workflows, strong controls, effective response, and measurable outcomes. Responsibilities • Support and execute security incident response activities, including triage, investigation support, containment coordination, lessons learned, and corrective action tracking, • Develop and maintain incident response playbooks, runbooks, and escalation paths; participate in and help run tabletop exercises, • Operate and improve enterprise security controls and tooling (e.g., endpoint protection/EDR, SaaS security controls, email security, access control workflows), ensuring reliable configuration and ongoing effectiveness, • Partner with Observability Engineering to ensure security-relevant telemetry is available for investigations and response (without owning SIEM/telemetry platform administration), • Partner with Vulnerability Management to drive remediation execution, validate fixes where appropriate, and reduce repeat findings through hardening and control improvements, • Coordinate security investigations with DevOps, IT, and Engineering teams; track actions through to closure and document outcomes, • Support access governance and least-privilege initiatives, including periodic access reviews, privileged access workflows, and secure authentication controls, • Create and maintain security documentation for processes, controls, and operational procedures to enable consistency across teams and geographies, • Assist with security control evidence and operational readiness activities for compliance frameworks (e.g., SOC 2, ISO 27001, FedRAMP/GovRAMP, NIST 800-53) in partnership with Compliance and platform teams, • Identify opportunities for automation to improve security operations efficiency (ticketing workflows, control checks, integrations, scripting) Requirements • 5+ years of experience in Information Security, Security Engineering, or Security Operations roles within a SaaS or cloud-centric environment, • Hands-on experience supporting incident response and investigations, including building/using runbooks and participating in post-incident reviews, • Experience implementing and operating security controls and security tooling across endpoints, SaaS applications, and cloud environments, • Working knowledge of cloud security fundamentals (AWS, Azure, or GCP), identity/access concepts (SSO, MFA, RBAC), and modern security best practices, • Ability to collaborate effectively with technical teams (DevOps, Engineering, Observability, AppSec) to drive remediation and measurable risk reduction, • Familiarity with vulnerability and risk concepts (CVEs, prioritization, remediation tracking), even if not the program owner, • Strong documentation habits and an operational mindset (clear processes, repeatability, auditability), • Due to FedRAMP requirements, candidates must be a U.S. Person Preferred Qualifications • Experience in compliance-driven environments (FedRAMP, GovRAMP, SOC 2, ISO 27001, NIST 800-53) and supporting evidence collection/operational readiness, • Experience with EDR, email security, and/or SaaS security controls (tooling specifics vary), • Experience with identity security workflows (access reviews, privileged access processes, conditional access patterns), • Scripting/automation experience (Python, Bash, PowerShell) and comfort integrating systems via APIs, • Exposure to detection engineering, threat intelligence workflows, or SOAR-style automation (without needing to be the SIEM/platform owner), • Experience in cybersecurity or high-scale SaaS organizations Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Description Keeper Security is hiring a Senior DevOps Engineer with direct experience building and managing infrastructure in IL5-compliant environments. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and bring your IL5 DevOps expertise to mission-critical work. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job We’re seeking a hands-on Senior DevOps Engineer who thrives in high-security, compliance-driven environments. In this role, you will design, build, and maintain cloud infrastructure, CI/CD pipelines, and automation within IL5 / FedRAMP High deployments. You will collaborate closely with security engineering, platform engineering, and compliance teams to deliver highly available, resilient, and audit-ready systems in AWS GovCloud and/or Azure Government environments. This is a senior technical role requiring experience operating hardened environments, automating infrastructure under strict compliance controls, and designing secure cloud architectures. Responsibilities • Design, implement, and manage IL5 / FedRAMP High–compliant infrastructure in AWS GovCloud and/or Azure Government, • Automate infrastructure provisioning using Terraform and infrastructure-as-code best practices, • Build and maintain secure CI/CD pipelines that meet IL5 and FedRAMP High compliance requirements, • Collaborate with security and compliance teams to ensure appropriate controls, monitoring, and reporting, • Configure logging, alerting, and telemetry in restricted and hardened environments, • Harden operating systems and container runtimes in accordance with DISA STIGs, CIS benchmarks, and security best practices, • Support secure secrets management, access controls (RBAC, ABAC), and audit logging, • Participate in architecture discussions to ensure infrastructure is scalable, resilient, and compliant, • Assist with documentation, evidence collection, and remediation activities supporting ATO (Authority to Operate) processes Requirements • 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles, • Hands-on experience operating IL5 or FedRAMP High–compliant environments (required), • Deep familiarity with AWS GovCloud and/or Azure Government, • Strong experience with Terraform or similar infrastructure-as-code tooling, • Proficiency in scripting and automation using Python, Bash, or similar languages, • Experience building secure CI/CD workflows using tools such as GitHub Actions, Jenkins, or GitLab CI, • Knowledge of STIG hardening, CIS benchmarks, and compliance automation, • Understanding of zero-trust architectures and secure enclave design, • Ability to work collaboratively with security, platform, and compliance stakeholders, • Excellent troubleshooting skills and sound judgment in high-pressure operational scenarios, • Prior experience contributing to an ATO for a FedRAMP or DoD deployment, • Experience running Kubernetes in high-compliance environments, • Familiarity with secrets management solutions such as HashiCorp Vault, AWS KMS, or similar, • Exposure to vulnerability scanning, compliance drift detection, or SIEM integration Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Reports to: Manager, SOC Support Location: Remote US Compensation Range: $50,000 to $65,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: This is an entry-level role in which you will act as an intermediary between our partners/customers and our Security Operations Center (SOC) team. To facilitate effective service delivery and ensure partner satisfaction, this role requires excellent customer service and communication skills, as well as a solid understanding of cybersecurity. Responsibilities: • Provide exceptional customer support via phone, email, and chat for Huntress incident reports, escalations, and SIEM-related questions., • Ensure partner understanding by breaking down complex SOC concepts, log data, and product behavior into digestible, actionable guidance., • Lead calls with partners for high-severity or complex incidents, facilitating clear communication, documenting decisions, and aligning on next steps., • Collaborate effectively with Product Support, Security Operations Center, and other internal teams to clarify detection coverage, data gaps, and product behavior, then relay updates back to partners., • Troubleshoot product issues and provide support for other product-related requests as needed, • Advocate for partner needs and provide feedback to the relevant internal teams., • Address partner security concerns with timely and informative responses., • Contribute to the development of knowledge base articles, macros, and internal runbooks based on real ticket patterns to improve consistency and efficiency across the team. What You Bring To The Team: • Demonstrated passion for cybersecurity, especially around identity compromise, phishing, incident response, and endpoint security, with a commitment to continuous learning., • Exceptional written and verbal communication skills, • Ability to remain calm, empathetic, and solution-focused when supporting partners through active security incidents or when expectations and emotions are high., • Interest in developing incident management / incident commander skills, including owning the flow of information, setting clear priorities, and driving incidents to resolution., • Comfortable facilitating group discussions during high-pressure situations and capturing timelines, decisions, and action items in a structured way., • Strong ability to prioritize and manage a dynamic ticket queue, balancing urgent incident work with follow-ups and longer-running investigations., • Enthusiasm for working collaboratively across teams and keeping both internal stakeholders and partners informed as issues move through investigation and engineering., • Embraces change and excels in evolving environments, especially as products, detections, and internal processes iterate based on real-world cases., • Not afraid to ask questions, challenge assumptions, and dig into product behavior when something in a ticket doesn’t look quite right., • Strong self-awareness and the ability to work independently in a remote setting while knowing when to escalate or seek help. Would be a Plus: • MSP or Help Desk experience supporting multiple customers and managing tickets in tools like Zendesk or PSA platforms., • Microsoft 365/Entra experience, particularly around identity, mailbox behavior (e.g., inbox rules), and phishing scenarios., • Basic understanding of SIEM concepts and log analysis (event codes, search queries, correlation across data sources)., • Basic understanding of networking concepts related to VPNs, IP addresses, and geo/usage anomalies. What We Offer: • 100% remote work environment - since our founding in 2015, • Generous paid time off policy, including vacation, sick time, and paid holidays, • 12 weeks of paid parental leave, • Highly competitive and comprehensive medical, dental, and vision benefits plans, • 401(k) with a 5% contribution regardless of employee contribution, • Life and Disability insurance plans, • Stock options for all full-time employees, • One-time $500 reimbursement for building/upgrading home office, • Annual allowance for education and professional development assistance, • $75 USD/month digital reimbursement, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to _. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our _ for more details on our practices and your data privacy rights. #BI-Remote

TechTorch | U.S. Remote | Full-Time At TechTorch, we're a bunch of non-conformists who believe the way technology consulting works today is fundamentally broken – and we've set out to redefine it. We combine the speed of a startup with the rigor demanded by the world's most sophisticated clients, delivering AI-powered solutions that create measurable impact. Our leadership team brings deep roots in top-tier consulting as well as operator experience at Fortune 500 companies such as Cisco and Nike. Bootstrapped and profitable, we are growing fast and we're just getting started. ABOUT THE ROLE TechTorch is seeking a Senior IT Systems Administrator to serve as a hands-on execution layer within our technology operations team. This individual will work under the direction of senior technical staff who define architecture and policy, translating those directives into reliable, compliant day-to-day IT operations. The ideal candidate thrives in structured but fast-moving engineering environments, is deeply fluent in Google Workspace and Microsoft 365 administration, and brings a proactive, AI-augmented approach to IT operations. You will not be designing the strategy - you will be the person who makes it real, consistently and correctly. KEY RESPONSIBILITIES Platform Administration Administer and maintain TechTorch environments across Google Workspace (user lifecycle, groups, Drive policies, Vault, Meet, security settings) and Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID/Azure AD) Administer and support business applications (for example, QBO, Asana, etc.) and other SaaS tools as directed Serve as the primary remote help desk resource for end users across the organization Endpoint Support Provide endpoint support across ChromeOS, Windows, and macOS devices Manage device enrollment, configuration, and policy enforcement via MDM platforms (Google Admin, Intune, or equivalent) Troubleshoot hardware, OS, and application issues remotely with minimal escalation Compliance & Policy Execution Execute technology controls and configurations in alignment with CMMC/NIST 800-171, ISO 27001, and SOC 2 requirements Implement and enforce access controls, audit logging, data handling policies, and security configurations as defined by senior staff Support audit readiness activities including evidence collection, policy documentation, and control testing Add or modify system capabilities to address evolving compliance requirements, implementing the solution rather than defining it AI-Augmented Operations Actively apply AI tools (e.g., Claude, Copilot, Gemini) to streamline IT workflows, automate repetitive tasks, and accelerate troubleshooting Stay current on how AI is reshaping IT operations and bring practical applications to the team Engineering Environment Support Support IT needs within an engineering-oriented organization that operates across a connected digital thread of tools and data Quickly learn and adapt to specialized tools and workflows used by engineering teams without requiring deep domain expertise Maintain awareness of how IT infrastructure intersects with engineering processes, data flows, and toolchains REQUIRED QUALIFICATIONS 5-8 years of hands-on IT administration experience in a product engineering and manufacturing environment Expert-level Google Workspace administration (Users, Groups, Drive, Security, Vault, Admin Console) Proficient Microsoft 365 tenant administration (Exchange, SharePoint, Teams, Intune, Entra ID) Demonstrated endpoint support experience across ChromeOS, Windows, and macOS Familiarity with CMMC/NIST 800-171, ISO 27001, and/or SOC 2 control implementation Experience administering SaaS tools (for example, QBO, Asana, etc.) Strong remote help desk and user support skills; able to resolve issues efficiently without in-person access Comfortable working in a task-execution role where architecture and policy decisions are made upstream Familiarity with the use of AI tools to improve personal productivity and IT operations U.S. citizen or lawful permanent resident (green card holder) PREFERRED QUALIFICATIONS Experience supporting engineering teams or organizations with an engineering-oriented digital thread Familiarity with MDM policy enforcement and endpoint compliance tooling Exposure to GRC tools or compliance management platforms Experience in a startup, growth-stage, or lean IT environment where adaptability is essential Google Workspace Administrator or Microsoft 365 certifications (not required but a plus) WHAT SUCCESS LOOKS LIKE In the first 90 days, you will have a firm handle on our Workspace and M365 environments, be resolving help desk tickets independently, and be executing compliance-driven configuration tasks with minimal rework. Within six months, you will be a trusted extension of our senior tech team - someone they can hand a task to and know it is done right, on time, and documented.

Description Keeper is hiring a driven Senior Channel Strategy & Operations Analyst to join the Keeper Revenue Operations team. This is a 100% remote position. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for ensuring seamless operations for our channel sales. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Role We are building a best-in-class Partner Operations function focused on creating predictable, scalable revenue through our partner ecosystem. The Senior Channel Strategy & Operations Analyst plays a critical role in this effort by transforming partner activity into clear, trusted, and actionable insights for Sales leadership, Finance, and the executive team. This role is not a traditional reporting function. It exists to bring rigor, visibility, and accountability to partner-driven revenue and to help the business understand which partners, motions, and investments are actually driving results. Responsibilities • Own partner pipeline and revenue reporting, serving as the single source of truth for partner performance data, • Define and maintain partner attribution metrics, including sourced, influenced, and co-sell motions, in alignment with Sales and Finance, • Build and maintain standardized partner scorecards covering pipeline generation, revenue, win rates, ACV, sales cycle, and forecast accuracy, • Integrate partner pipeline into weekly and monthly forecasting cadences and surface risks and upside to leadership, • Support annual planning with partner contribution modeling and ROI analysis, • Measure effectiveness and ROI of partner programs, MDF investments, and enablement initiatives, • Partner with Partner Operations to drive data quality, governance, and consistent use of partner-related fields and definitions, • Develop automated dashboards and exception reporting to proactively identify gaps or inconsistencies, • Deliver executive-ready insights and recommendations that inform partner prioritization and investment decisions Requirements • 5+ years of experience in Channel Operations and Channel programs in addition to Revenue Operations, Sales Operations, Business Analytics, or a related role, • Advanced experience with Salesforce and business intelligence tools (e.g., Tableau, Looker, or similar), • Strong analytical and financial acumen with the ability to connect data to revenue outcomes, • Proven ability to translate complex datasets into clear, actionable insights for senior leaders, • Experience supporting forecasting, planning, and performance reporting for revenue teams, • High attention to detail and a strong data governance mindset, • Comfortable working cross-functionally with Sales, Finance, Enablement, and Partner teams, • Ability to challenge assumptions and advocate for data-driven decisions with confidence Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

About the Role We are looking for a Help Desk / IT Support Specialist to join our US team. You will be the first point of contact when something breaks, something does not load, or someone cannot get in. Your job is to get people back on track quickly and make sure nothing falls through the cracks. This is a fully remote position open to candidates anywhere in the United States. What You Will Do Handle incoming support tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of them gets resolved Troubleshoot hardware, software, and connectivity issues across Windows and macOS environments Manage user accounts and access permissions using Active Directory and Microsoft 365 Support networking issues including VPN connectivity, DNS, and basic TCP/IP troubleshooting Write up clear documentation and keep the internal knowledge base up to date so issues do not repeat Escalate complex or recurring problems to the right team with context included What We Are Looking For At least 1 year of experience in IT support or a helpdesk role Hands-on experience with Windows and macOS Familiarity with at least one ticketing system (Zendesk, Jira, or ServiceNow) Basic understanding of networking: VPN, DNS, TCP/IP You can explain technical issues in plain language without making people feel bad for asking Comfortable working independently and staying on top of your queue without someone checking in constantly Salary: $25–$30/hour Location: Remote Seniority Level: Junior

POS-27447 Job Description: HubSpot is looking for a Senior Counsel to join the Commercial Legal Team to provide a key support role to our North America-based Sales Teams. In this role, you’ll get to: • Provide first-line client-centric legal support to our North America Sales teams on commercial and legal issues, • Review and negotiate commercial agreements, including SaaS agreements, master services agreements, data processing agreements, consulting agreements, non-disclosure agreements, partnership agreements, and statements of work, • Partner closely with Sales and Deal Desk stakeholders to understand the business objectives and hurdles, and drive strategic improvements, • Work with internal technology teams to build AI-powered tools and processes to deliver business impact, • Collaborate with other legal, compliance, and cross-functional groups to solve for the customer while effectively managing HubSpot’s risk We are looking for people who: • Must be a graduate of an accredited law school Have a minimum of 3+ years of relevant in-house legal experience, • Are in good standing and licensed to practice law as a member of a State Bar Association or equivalent professional qualification, • Have significant experience independently negotiating Enterprise SaaS contracts. Experience in highly-regulated industries (e.g. Financial Services and Healthcare) a plus., • Have excellent legal drafting and writing skills, • Have a strong foundation in data protection and privacy law, • Are enthusiastic about partnering cross-functionally with business stakeholders to understand strategic goals, and make informed recommendations to achieve business objectives, • Are able to make decisions and provide advice/explain the rationale for the decision to a curious and empowered team, • Are able to work efficiently and effectively in a fast-paced and transparent environment, • Are excited to deliver solutions that go beyond existing playbooks and enablement, • Appreciate the customer perspective and ‘solve for the customer’ mentality, • Integrate technology and use/build AI in their daily practice to work smarter, not harder, • Develop strong relationships based on trust with team members, • Possess strong communication skills, especially via internal tools, Slack and Zoom (it’s how we communicate), • Are self-driven and solution-oriented Are passionate about the values in the HubSpot _ Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s . Benefits are also an important piece of your total compensation package. Explore the _ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $160,000 - $240,000 USD We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's for details on data processing and your rights.

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the role We are looking for a highly organized and proactive People Operations Associate to support our People Team. In this dynamic role, you will be instrumental in ensuring the smooth operation of our HR systems and processes. As a key liaison between the People Team and Ethosaurs, you will help drive efficient workflows and deliver a seamless employee experience. Duties and Responsibilities: • Provide day-to-day support for People services, addressing employee inquiries about benefits, policies, and procedures., • Maintain and update People systems with a focus on data integrity and confidentiality (BambooHR, ADP, Sapling, Lattice, OnBlick, Pave, Google Suite, etc.)., • Administer the full US onboarding and offboarding processes., • Oversee US immigration case management., • Ensure compliance and timely reporting, including required trainings and EEO reporting., • Manage the HR help desk and electronic postal inbox, handling unemployment claims, employment verifications, and other requests., • Assist with total rewards administration, including benefits and compensation reviews., • Support the HR roadmap and contribute to strategic projects. Qualifications and Skills: • 2-5 years of HR experience preferred., • Strong HR systems experience, with a bias for automation., • Excellent attention to detail and organizational skills., • Strong communicator with the ability to interact with employees at all levels., • Sound judgment and problem-solving abilities. #LI-Remote #LI-AG1 The US national base salary range for this full-time position is $65,000 -$114,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. You can find further details of our US benefits at https://www.ethoslife.com/careers/ Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our _. Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

This is a Hybrid/Remote Role in the state of Utah The Customer Care Center Team Supervisor oversees and assists customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Supervisory Responsibilities: • Interview and recommend applicants for hiring entry-level customer service employees., • Coach and train employees in the company’s customer service policies, procedures, and best practices., • Conduct 1:1 meetings with direct reports to set goals, improve performance, and provide feedback, • Coordinate within various company departments to ensure staff are informed and aware of changes and improvements, • Organizes and oversees the schedules and work of assigned staff., • Conducts performance evaluations that are timely and constructive., • Handles discipline and termination of employees as needed and in accordance with company policy., • Ensure escalated inquiries are handled and resolved appropriately., • Oversee tools that team uses such as NICE inContact, Intercom chats, Knowledge Base, etc., • This is a hybrid position allowing the employee to work from home or from the office. It is expected to come into the work office as needed generally, two (2) times each monthDuties/Responsibilities:, • Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service, • Monitors or reviews calls, chats, emails or other correspondence between representatives and customers., • Manage a team in hybrid work environment where representatives are working remotely and coming into the office a minimum of two (2) times per week., • Ensures that representatives are informed about changes to company products and services., • Collects data and prepares reports on customer complaints and inquiries., • Prepares monthly reports summarizing the assigned customer service teams performance., • Prepares knowledge-based documents such as summaries and responses to frequently asked questions., • Identifies opportunities to update or improve customer service procedures and makes recommendations to the Customer Service management or other appropriate staff., • Assists with budget preparation for the Customer Service department., • Performs other related duties as assigned., • Oversee projects and tools that help improve productivity, knowledge, workflows, KPI’s and goals.Required Skills/Abilities:, • Excellent management and supervisory skills., • Excellent verbal and written communication skills., • Extensive knowledge of customer service procedures and principles., • Organized with attention to detail., • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor., • Ability to coach and mentor customer service representatives., • Proficient in Microsoft Office Suite or related software.Education and Experience:, • Bachelors degree preferred., • At least three years of customer service experience required., • Preference for three plus (3+) years prior supervisory experience.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. About AAPC: AAPC (www.aapc.com) is the world’s largest and fastest-growing training, certification, and solutions association in healthcare. AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. AAPC is an Equal Opportunity Employer. This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Senior Director, Deal Desk, you will lead GitLab's global Deal Desk organization and help evolve it from a strong quote-to-cash control point into a strategic commercial capability that helps GitLab structure, approve, operationalize, and win complex subscription and consumption-based deals at scale. You will oversee the global approach to deal structure, bookings reconciliations, and Salesforce bookings fidelity, while serving as a trusted partner to Sales and Finance leaders. In this role, you will help define how GitLab brings newer pricing and packaging models to market, including usage-based and hybrid motions, while keeping commercial processes simple, scalable, auditable, and aligned to GitLab's value-based pricing philosophy. You will work across Sales, Finance, Product, Pricing, Legal, Sales Operations, Enterprise Applications, Fulfillment, and Customer Experience to set commercial guardrails, approvals, systems requirements, and field enablement that support GitLab's transition toward a consumption-first go-to-market model. This is a high-impact leadership opportunity for someone who can connect commercial strategy with operational execution. In your first year, you will shape how GitLab supports complex deals globally, improve consistency across processes and systems, and strengthen the operating model that enables the field to move faster without compromising policy, margin, or customer experience. • Lead the global Deal Desk organization, including managers and regional teams, and own the hiring, enablement, operating rhythm, and ongoing evolution of the function., • Own the end-to-end service model for Deal Desk and Order Management, ensuring the team can support increasing deal complexity while maintaining speed, consistency, and control., • Serve as the executive escalation point for complex, non-standard, and strategic transactions, balancing customer needs, deal velocity, pricing discipline, and operational integrity., • Own the commercial operating model for consumption-priced and hybrid offers, including standard deal patterns, approval thresholds, exception paths, and field guidance for non-standard structures., • Partner with Product and Pricing to translate pricing and packaging strategy into executable commercial rules, approval matrices, quoting workflows, and systems requirements for new products, bundles, and monetization changes., • Define guardrails for multi-year agreements, ramps, bundled offers, usage-based constructs, private offers, channel motions, and other complex commercial terms so they can be supported without creating downstream billing, fulfillment, or accounting risk., • Own global bookings fidelity and reconciliations, including Salesforce bookings accuracy, quote quality, and policy compliance across the quote-to-cash lifecycle., • Partner with Sales Operations, Enterprise Applications, Finance, Accounting, Audit, and Compliance teams to improve workflows, strengthen controls, increase automation, and ensure commercial decisions can be operationalized cleanly in downstream systems and processes., • Significant leadership experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function within enterprise software., • Proven success leading global or multi-region teams that support complex sales motions, high-growth environments, and cross-functional stakeholders., • Deep understanding of software pricing models, including per-user, tiered, multi-year, usage-based, and hybrid pricing, with the ability to convert pricing strategy into scalable commercial policy., • Strong command of bookings policy, revenue recognition concepts, audit readiness, and compliance requirements in a controlled business environment., • Fluency with core quote-to-cash systems, including customer relationship management (CRM) and billing platforms such as Salesforce and Zuora, and the ability to partner effectively on systems design and workflow improvements., • Experience designing or improving approval workflows, escalation paths, service-level expectations, executive deal review processes, and CRM or CPQ-enabled quoting operations., • Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions, with the ability to navigate ambiguity and make balanced decisions., • Excellent communication and stakeholder management skills, with the ability to use data to influence senior leaders, align cross-functional teams, and lead through change in a global, all-remote environment. The Deal Desk team at GitLab helps the business balance speed, control, and a strong customer experience as it scales. As part of this team, you'll lead work that improves commercial processes and helps complex transactions move forward in a consistent, scalable way. As a distributed team, the Deal Desk organization focuses on clear decision-making, strong partnership, and continuous improvement. The work is especially meaningful for leaders who enjoy solving complex commercial and operational problems at a company that is continuing to scale. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our and . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 - $345,600 USD How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

At _, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a T3 Systems Administrator I to support our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a T3 Systems Administrator I, you will be at the forefront of engineering innovative technical solutions that enhance operational efficiency and improve our internal and external services. You will leverage your software development, systems integration, and automation expertise to deliver robust technical projects and support our business objectives. • Be responsible for HubSpot including but not limited to the functions, user permissions, develop HubSpot process for single and multi-team operations, assist in developing and training materials., • Understand, document, enhance and maintain automations to support the T3 business, • Build reports, ensure data is accurate, maintain dashboards and maintain HubSpot account changes for accurate reporting., • Conduct periodic audits related to compliance., • Be an expert in process improvement, • Design, develop, and implement internal software solutions tailored to organizational needs., • Collaborate with cross-functional teams to assess project requirements and translate business needs into technical specifications., • Manage API implementations and integrations to ensure seamless connectivity between our internal systems., • Develop automation strategies for internal systems supporting various Teams (T3 Sales, T3 Billing, T3 Support), • Provide technical support guiding the phases of project planning, execution, and closure., • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices., • Ensure that technical projects are delivered on time, within scope and budget, and meet or exceed quality standards., • Provide technical support on new systems, features, and functionalities., • Document all technical procedures and user guides for internal software applications. Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits • Competitive compensation, • Full medical, dental, and vision coverage for full-time employees, • Generous PTO + paid holidays, • 401(k) + company match, • Gym membership stipend + wellness programs (earn PTO and prizes!), • Company events, food truck nights, and monthly team dinners, • 16 hours of paid volunteer time per year — give back to the community you call home, • Career advancement, leadership training, and professional development opportunities You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: • See challenges as opportunities, • Embrace change and continuous improvement, • Bring energy, effort, and optimism every day, • Proven experience in software development, system administration, or technical project management., • Experience with automation tools and methodologies., • Excellent problem-solving skills and ability to think analytically., • Strong communication and interpersonal skills, capable of working collaboratively across different teams., • Ability to manage multiple projects simultaneously and under tight deadlines., • Familiarity with relevant CRMs (Hubspot, for example), • Advanced degree or certifications in software engineering, systems engineering, or project management., • Associated degree or higher in Computer Science, Engineering, or a related field., • At least 2 years experience in system administration., • Must be able to sit for prolonged periods at a desk and work on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities. #LI-Remote

CWS is pursuing the CMS Marketplace Service Desk (MSD) opportunity. The MSD supports the Center for Consumer Information and Insurance Oversight (CCIIO) by providing technical assistance to issuers, agents and brokers, Application Development Organizations (ADOs), state agencies, and other Affordable Care Act (ACA) Marketplace stakeholders. The Marketplace Domain SME is a key position responsible for providing deep subject matter expertise in the ACA Health Insurance Marketplace, Qualified Health Plan (QHP) certification, and CCIIO program operations. This individual will serve as the resident domain authority for our MSD team — ensuring service desk operations, knowledge management content, training curricula, and stakeholder communications reflect accurate, current Marketplace policy and regulatory knowledge. Marketplace Domain Expertise and Advisory Serve as the MSD team's primary subject matter authority on ACA/ Patient Protection and ACA (PPACA) policy, regulation, and CCIIO program operations Monitor and interpret annual Notice of Benefit and Payment Parameters (NBPP), plan year guidance, and CCIIO policy updates; brief operations staff on changes affecting MSD scope Provide expert guidance on QHP certification cycle requirements, issuer obligations, and CMS-issuer relationship management Support Tier 2 and Tier 3 escalation resolution for complex policy, regulatory, and plan management inquiries Knowledge Management Lead development and maintenance of the MSD knowledge base, ensuring accuracy and currency of articles and related materials Author and review Tier 1–3 resolution guides, Standard Operating Procedures (SOP), and escalation playbooks for Marketplace-specific issue categories Ensure knowledge base content reflects current plan year policies, system changes, and issuer/agent-broker guidance Coordinate with AI/automation tools team to ensure triage bots and self-service content accurately reflect current Marketplace guidance Training and Staff Development Design and deliver Marketplace domain training and mentorship for MSD Customer Service Representatives and Senior Analysts onboarding and annually for plan year refreshers and surge-readiness training materials Stakeholder and Account Management Support Support Account Manager in issuer communications, onboarding, and annual QHP certification cycle outreach Contribute domain expertise to CMS-facing deliverables including monthly reports, escalation summaries, and continuous improvement recommendations Assist in preparing CMS briefings on Marketplace issue trends, emerging policy questions, and stakeholder feedback patterns Education • Bachelor’s degree required in health policy, public administration, public health, business administration, information technology, or a related field Experience Minimum 5 years of direct experience supporting CMS CCIIO Marketplace operations, QHP certification, issuer relations, or ACA plan management Direct experience on the CMS Marketplace Service Desk (MSD) or a closely adjacent CCIIO program Demonstrated expertise in QHP certification processes, including HIOS/MPMS submission workflows, plan management requirements, and issuer compliance obligations Experience developing or maintaining knowledge management content, SOPs, or training materials in a federal help desk or program support environment Excellent written and verbal communication skills; experience preparing federal deliverables, briefings, or policy documents Technical Knowledge In-depth knowledge of HIOS (Health Insurance Oversight System), MPMS (Marketplace Plan Management System), and/or SERFF as used in the QHP certification process Familiarity with CMS Marketplace Quality Initiatives: Quality Rating System (QRS), QHP Enrollee Survey, and Quality Improvement Strategy (QIS) Working knowledge of ACA/PPACA statute, associated federal regulations, and annual CCIIO guidance documents Understanding of CCIIO stakeholder ecosystem Preferred Qualifications Prior key personnel designation on a CMS or federal health IT service desk contract Experience with ITSM platforms (ServiceNow or equivalent) in a federal service desk environment Experience with AI-assisted knowledge management tools or chatbot/virtual agent content development Established relationships within the CCIIO/Marketplace contractor or federal program community • PMP, ITIL Foundation, or equivalent project/service management certification preferred, • Must be able to obtain a federal Public Trust, Moderate Background Investigation (MBI), or higher clearance Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) Ability to work Eastern Time Zone hours, including flexible scheduling during open enrollment surge periods (October–January) Potential travel for meetings to locations throughout Baltimore, MD and/or Washington, DC areas $145,000 - $205,000 a year The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at _. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At slashBlue, we're not just another IT company. We're a team driven by purpose, delivering Managed IT solutions that transform how businesses work. At the heart of our company is a desire to glorify God by equipping businesses to experience greater joy and purpose in their work. We're looking for a Senior Systems Administrator who shares our vision of delivering Purpose Powered Technology. Who We Are slashBlue provides comprehensive Managed IT solutions including Technology Advisory, Help Desk services, Managed Network, and Cybersecurity. We help clients across the Twin Cities and in several other states deploy, adopt, and efficiently use the right technology to achieve their goals. Our focus? Saving time, eliminating complexity, boosting productivity, and elevating workplace joy to fuel client growth and protect their reputation. The Role As a Senior Systems Administrator on our Tech Excellence Team within the Technology Change Business Unit, you'll be an escalation point of contact for our clients, providing advanced technical support that keeps them running smoothly--interacting with clients via phone, email, portal, or Live chat (Teams) to resolve technology problems related to our catalog of products and services. This role is also responsible to ensure the proactive maintenance and monitoring of client infrastructure and systems is fully operational and that client service systems and solutions are configured and delivered in scope and on time. Your Responsibilities System and Network Administration: • Manage and maintain slashBlue client's systems through reactive and proactive measures & maintenance, • Install and configure software updates on internal and slashBlue client systems, • Manage and maintain slashBlue client backup solutions to restore and protect user information, • Configure, manage, and support firewalls, VLANs, routing, switching, site-to-site & client VPNs, • Troubleshoot connectivity, latency, and security issues on client networks, • Assist in the remediation of internal and slashBlue client data and systems based on cybersecurity audit results, • Assist in creation & updating of accurate system diagrams & workflow maps for supported client systems Technology Resolution Expertise: • Assist the Help Desk team in timely closure of support tickets with superior customer service, • Listen actively to understand client issues and concerns, then remove obstacles for our clients, whether they're skill-based, emotional, or technical., • Provide on & off-site support to slashBlue clients according to our Client Service Expectations, as needed, • Required participation in rotating, scheduled Escalation & After Hours On-Call POC, • Provide ownership, knowledge, and efforts to solve & prevent repeat client technical issues & problems, • Create and maintain accurate documentation for our internal knowledge base Managed Services Support and Improvements: • Provide other department and Help Desk staff with encouragement, feedback, and knowledge to develop their God-given talents, • Implement ideas & automation to help streamline current Help Desk processes and support systems, • Create and maintain knowledge-base articles to empower clients, • Record events, problems, and resolutions in logs, • Assist in production-readiness validation for new Service Catalog solutions from our Technology Change solutions architecture team Our Values: Profit / People / Purpose We believe in generating profit to fuel our mission, but we do this by putting people first. We're excited to apply Christian principles that create a gospel-friendly workplace: • Love our customers, • Actively listen to meet the needs of others, • Keep your promises, • Eliminate complexity We're committed to optimizing client joy by minimizing downtime and maintaining a 90% Service Level Objective for response and resolution, with a 90% Client Satisfaction goal. Is This You? If you're passionate about technology, committed to excellent service, and align with our mission to glorify God through purpose-driven work, we want to talk to you. This role is perfect for someone who finds joy in helping others, thrives in a fast-paced environment, and wants to be part of a team that's making a meaningful difference in how businesses experience technology. If you're looking for "just another IT job," this isn't it. But if you're seeking purpose alongside your paycheck, let's connect. Skills: • Patience: Must exhibit patience and composure especially when dealing with upset or stressed users., • Knowledge of different operating systems and technologies: the ability to understand how to resolve advanced client & infrastructure issues and when to escalate to vendors for assistance., • Hardware Knowledge: the ability to understand the function of all deployed hardware in the client’s technology stack and slashBlue’s Catalog., • Problem-solving: ability to troubleshoot and find solutions for problems as they arise., • Communication skills: excellent verbal and written communication skills. Must be able to communicate technical concepts in a non-technical manner both externally and internally., • Organization and time management skills: the ability to work effectively within a support based and time sensitive environment. The ability to self-manage your workload to ensure that tickets are maintained and managed in accordance with our SLOs., • Broad and Deep knowledge of:, • End-user computers: Hardware, OS (Windows/MAC) and software (specifically the Microsoft & Google Workspace suite of products)., • Infrastructure and cloud technology: Azure Administration, Windows Server management, Microsoft Intune device deployment, VMWare & Microsoft Hyper-V administration, • Network Administration: Firewalls, VLANs, VPN, WAPs, routing and switching, connectivity & latency, • Security Services: Account management (Active Directory/Entra), Group Policy management, Anti-virus/anti-malware prevention & response, • Scripting & Process Automation: Secure Ai tools and utilization, Powershell Scripting desired, Ability to identify process inefficiencies and bring solutions to address root cause Environment: • M-F business hours Remote Work position (availability to work from several US states), • Required quarterly to semi-annual in-person meetings at Minneapolis/St. Paul MN location (travel reimbursement provided), • Rotating, scheduled escalation POC for our after-hours full-service Help Desk, • Home/Remote Office high-speed internet connectivity required, • Home/Remote Office space capable of providing private, professional, and uninterrupted, disturbance-free work area, • Employer-sponsored Health Insurance, • Paid Time Off, • 10 Paid Holidays, • Volunteer Time Off (16 hrs annually), • Work remotely with reimbursement for remote office expenses and workspace, • Annual Training & Development reimbursements, • Performance Bonus, • Professional, Supportive, Team-oriented, Faith-forward & Family-friendly culture

co: is a creative and strategic transformation partner for purpose-led organizations. We help our clients put purpose into practice — not just defining what they stand for, but also infusing it into everything they do, inside and outside their organization. Because it’s not just good for the world, but because it’s good for business too. The role We’re looking for a Strategist to join our growing team. In this role you will work across our key strategic disciplines of brand, business and futures strategy, and across various industries including tech (B2B & B2C), financial services, healthcare, retail, recycling, conservation and more. Who you areYou are an innately curious strategist with a desire to be part of a dynamic team who delve deep into complex and important strategic questions, seeking definitive answers for a top tier set of clients. You have a passion for getting to the heart of the problem, and have experience using key strategic tools and processes to unearth insights and craft stories. You are comfortable in the room with senior, often C-Suite clients, and can flex your strategic skills into areas that may be new to you – the client, the ask, the subject matter, the category. You have experience working on at least 2 of these major brand strategy endeavours: brand story and positioning, brand architecture, messaging, futures thinking and circular systems development. And you have worked in at least one, and maybe more, of the following disciplines: business strategy, brand strategy, design strategy, sustainability strategy, futures. Alternatively, you’ve completed an MBA or MA in design, strategy or innovation and are eager to put those skillsinto practice. You’re someone with a desire to make a positive impact on the world, and see crafting meaningful and purpose driven brand strategy as a way to do that. What you'll doWorking alongside fellow strategists and members of our creative and client engagement team, you’ll help our clients solve a wide variety of business problems: What’s their core purpose? How should they better tell their story? Who is their target audience, and what are their unmet needs? What are the threats and opportunities they’re facing, and how should they prepare and innovate in the face of them? Though no two projects are the same, you can expect to: Undearth and synthesize insights: You'll support the team, and especially the senior strategist and director, to gather and synthesize the relevant inputs to craft meaningful strategies. This may include extensive desk research, qual and quant research, stakeholder and expert interviews, analyzing client and third party data, and more. Craft brand stories, architectures and propel action: Using our purpose definition and action oriented approach, you’ll support in crafting compelling brand stories, purposes and messaging that bring clarity to teams and businesses, and then use that as a platform to ideate new concepts, products, solutions, activations. You’ll develop brand architectures and create compelling rationales for how to simplify and optimize brands, and futures strategies that galvanize the direction a business needs to move in. Support daily and weekly project progress: As the strategist on the team, you’ll ensure that you’re completing the tasks to make the project run smoothly day-to-day, including having increasing awareness of what needs to happen next to get to success, and working closely in partnership with the senior strategist and director to get there. Pitch in on new business: You will support with both organic and net new growth needs, by helping to identify opportunities with existing clients, and supporting on new business pitches with tasks such as research, crafting narratives and helping to think through approach. What you've done - Have 2-3+ years experience in relevant industries or environments, such as brand strategy, business consulting, brand planning, experiential marketing, product marketing, (consultant or client-side), or have an MBA or MA in design, strategy or innovation- Developed a strong knowledge of strategic tools and best practices, including but not limited to methodologies for research, portfolio and brand architecture, story and positioning development, messaging and naming, activation, circularity, futures thinking - Demonstrated the ability to synthesize large quantities of data (from sources such as qual and quant, primary and secondary research, exec interviews) to highlight actionable insights and resulting recommendations. - Rolled up your sleeves and worked collaboratively with teams to reach a shared goal - Demonstrated ability to support the development of strategic thinking, write proposals, and work under tight deadlines in a fast-paced, entrepreneurial environment.- Developed excellent communication skills and a high level of attention to detail.- Cultivated an interest in new business and creating relationships that lead to organic growth. Caring for our community The co: community is deeply committed to continuing to build a diverse and inclusive workplace for all to thrive. We value and honor those with different backgrounds, unique perspectives, and believe that inclusive organizations build better teams and produce better work. We are a people-centered business that seeks to create safe spaces, lead by example, and make a positive impact on the world. co: is proud to be an equal-opportunity employer and we value a diverse workforce. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, socioeconomic status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Our working model We support different modes of working – be it hybrid, remote first or otherwise, and we are constantly experimenting with new approaches to ensure that the model we are working within is fulfilling to our teams and clients. For those based in New York, we have two anchor days per week. On Tuesdays and Wednesdays, we ask that everyone comes to the office. For those that do not live in NYC, we ask that they come to New York for one week per quarter and travel for client meetings.$90,000 - $119,000 a year

We are seeking a Junior IT Security Engineer to join our team. The ideal candidate will enable Unicorn Engineers to do their best work, with a focus on balancing the Engineer experience with a strong company-wide Information Technology Security posture. A primary focus of this role is delivering Tier 1 and Tier 2 IT support, serving as the first point of contact for technical issues and escalating or resolving more complex requests, while contributing to broader security and compliance initiatives. • Serve as the primary point of contact for Tier 1 and Tier 2 user technical support requests, triaging issues and resolving or escalating as appropriate, • Provision user laptops and administer a company-wide Mobile Device Management (MDM) solution, • Manage inventory of physical and digital IT assets, • Onboard and offboard users by managing access through Google Admin Console and related tools, • Collaborate with third-party vendors and internal stakeholders to support rollout, troubleshooting, and updates of SaaS tools, • Assist with Third Party Risk Management (TPRM) reviews, including security research and audit report reviews, • Support technical implementation of security controls aligned with NIST SP 800-171, such as logging, SIEM, incident response, and configuration management, • Assist with triage of security events, log audits, and incident response processes Travel Expectations/Requirements: 5-10% The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. • Experience in an IT help desk, system administration, or IT operations role, • Familiarity with tools such as Google Workspace, Slack, and GitHub, • Experience with macOS, Windows, or Linux administration, • Experience with Google Admin Console or similar directory/identity management tools, • US citizenship required; must be eligible for CUI access, • Ability to collaborate effectively with cross-functional teams in a remote, asynchronous environment, • Ability to proactively identify issues and follow through on approved solutions, • Defense contractor or government IT experience, • Familiarity with NIST SP 800-171, NIST SP 800-53, or CMMC 2.0 framework and compliance requirements, • Experience supporting security tooling such as SIEM platforms or MDM solutions Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. • Kubernetes, • Cloud Environments (AWS/GCP and Azure), • Infrastructure-as-code (like Terraform/Pulumi), • Continuous Delivery and automation tooling, • GitOps, • Containers, • CNCF projects and open source products and packages, • Helm/Kustomize-Value Stream Mapping, • Building and improving security delivery, • Building Kubernetes and cloud native applications Health: • Medical/Dental/Vision, • Premiums are 100% Company Paid, • Health Reimbursement Account, • Life Insurance, • Disability Insurance Financial: • 401k Retirement Plan, • Company Stock Options, • Home Office Budget Leave: • We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s, • Paid Parental Leave Learning: • Reimbursement for approved trainings/subscriptions, • Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. _

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. At Linear, we hold ourselves to _. To us, security is an essential part of that quality — not a layer that we add later, but something we build in from the start. We have a strong foundation (SOC 2 Type II, ISO 27001, and a security program we're proud of) but as Linear evolves our product and scales into enterprise, there's meaningful work ahead: keeping our compliance program current as we grow and ship fast, deepening the trust we’ve established with customers, and maturing our approach to privacy and risk. As Compliance & Trust Lead at Linear, you'll partner with our Head of Security in a high-autonomy role with real scope, ensuring the bar we set internally is one our customers can verify. Location & work mode Linear is a remote-first company. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Operate and extend Linear's compliance program end-to-end — maintain and mature our SOC 2 Type II, ISO 27001, and other relevant certifications (roadmap: ISO 27701, ISO 42001) while keeping audit overhead low and evidence collection as automated as possible Be the primary point of contact for security questionnaires, customer trust reviews, and enterprise procurement conversations — turn what's often a bottleneck into a competitive advantage Run our risk management program — identify emerging risks across the product, infrastructure, and vendor landscape, drive remediation with the right owners, and surface clear signal to leadership Partner closely with engineering to embed compliance controls into how we build — shape policy and tooling so security requirements land early in the development process, not as a retrofit Manage our third-party risk program — evaluate vendors and subprocessors, maintain our inventory, and ensure our supply chain meets the bar we hold ourselves to on both security and privacy Help scale the GRC function with automation — reduce manual toil, build durable processes, and ensure the program grows with the business without linearly growing headcount What we’re looking for A seasoned GRC practitioner — you have 7+ years in compliance and customer trust, ideally in a B2B SaaS or developer tools environment, and you've seen enough audit cycles to know where the sharp edges are Framework-fluent and privacy-aware — you have deep hands-on experience with SOC 2 and ISO 27001, understand how privacy regulations like GDPR and CCPA intersect with security controls, and can reason about new frameworks from first principles A builder, not just an operator — you see manual compliance work as a problem to be designed away, default to scalable processes over manual workflows, have used tools like Vanta, Drata, or similar platforms to do it A trusted partner, internally and externally — you work fluidly with engineering, legal, and customers alike; you can explain a control design to a skeptical customer, draft a crisp policy, and write a risk summary leadership will actually read Autonomy-oriented — you're comfortable operating with significant independence, setting your own priorities, and knowing when to loop in leadership, without needing to be managed closely Pragmatic over procedural — you optimize for reducing real risk, not checking boxes, and you know the difference Tools & environment This role sits close to the product and infrastructure we build. You don't need to be an engineer, but you should be comfortable navigating technical systems and working directly with the teams that build them. Our stack runs on Google Cloud with k8s, Postgres, and Node — understanding how it's put together matters for scoping controls and audits. For day-to-day work, we use: Linear, GitHub, Slack, and Google Workspace for collaboration Claude and ChatGPT for general AI tasks Vanta for compliance automation and evidence collection What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: Competitive salary and equity Employee-friendly equity terms including early exercise in the US and extended exercise windows Daily meal and coffee stipend on every workday Paid co-working space or desk Health coverage (based on country requirements) 5 weeks paid vacation, plus local statutory holidays 4 months paid parental leave Paid month off after 4 years & every 2 years thereafter Regular team events and off-sites Remote-first with no required commute Learn how we think & work A story about our mission: _ Our hiring process: _ How we work: _ Our high level security features: _ Our customer-facing trust content: _ Outcomes of a recent incident: _ A video series: _ Building our teams: _ Our recent and Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time _, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our _ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You Are You're a seasoned People Ops operator who thinks in systems and runs in programs. You've owned a broad HR scope before including benefits, onboarding, performance cycles, compliance, and leave administration. You know what it takes to uplevel these processes and run them cleanly at scale. As a systems thinker, you understand the architecture of the HR tech stack and can design the machine. You can envision how data flows between systems, where integrations break down, and what a well-designed stack actually enables. You're someone who looks at a manual process and immediately starts designing the automated version. You're energized by the challenge of building a smarter, AI-enabled People Ops function. You take end-to-end ownership seriously. You notice when the data doesn't add up or when the process needs improving, and you go looking for the root cause. You're comfortable navigating high-stakes, sensitive work across Finance, HRBPs, Legal, and IT. And when something is broken or unclear, you fix it - even if no one assigned it to you. What You'll Do Own and run company-wide People Ops cycles end-to-end for 500+ FTEs, including open enrollment, performance reviews, and merit cycles. Ensure they run effectively and with clear stakeholder communication at every stage. Manage the People Ops HR tech stack, including Rippling, Lattice, Carta, and Cocoon. Own account administration, permissioning, vendor relationships (including regular account team touchpoints and renewals) and ongoing evaluation for consolidation or replacement. Stay current on product roadmaps and leverage in-product AI features to create a better experience for employees and managers. Serve as the operational PM for People initiatives that require structured coordination, both within the team and across functions (ex. policy changes, new program launches, tech migrations). Own People Ops data and reporting. Leverage AI to surface trends across headcount, attrition, engagement, and benefits utilization. Move the team to proactive insights on a regular cadence. Redesign the new hire experience from the ground up: audit what exists, identify what should be automated or AI-assisted, and rebuild the onboarding journey for a workforce that spans US and international, FTEs and contractors, in-office and remote. Evolve the HR help desk experience. Evaluate the current solution, explore consolidation with adjacent tools, and implement AI automation for high-volume, low-complexity requests. Own benefits program operations end-to-end, including full ownership of open enrollment (from broker coordination to Rippling build to company-wide communication and employee education). Manage ongoing broker, carrier, and perks vendor relationships, including regular account team touchpoints. Surface utilization trends and data-driven recommendations to the Director of People Operations. Identify and drive AI automation of manual or high-touch processes across People Ops: LOA communications, offer send process, payroll, benefits Q&A, employment verifications, offboarding comms, and more. Build the solution, document it, and own the iteration. What You've Done Managed broad People Ops or HR operator scope at a company of 300+ employees, running multiple concurrent programs across benefits, lifecycle, and performance with minimal direction. Used AI tools (Claude, ChatGPT, or workflow automation platforms like Zapier or Make) to meaningfully reimagine HR workflows. Not just experimentation. Has built multiple automations, iterated on them over time, and has solutions actively running today. Operated in a diverse, distributed employee population: multi-country, mix of FTEs and contractors, or hybrid/remote workforce. Understands the compliance and process nuances this creates. Has a track record of running high-visibility company-wide cycles (open enrollment, performance, or merit) end-to-end. Can speak to how they’ve improved them over time, not just executed. Leveraged Rippling or comparable HRIS platform as an advanced user. Deep expertise in reporting, workflow configuration, permissioning, and integration management. Comfortable using HRIS data to surface insights. Handled sensitive, high-exposure work with discretion and judgment. Managed external vendor and account relationships (benefits brokers, carriers, or HR tech platforms). Owned regular touchpoints, renewal management, and holding vendors accountable to delivery. What Sets You Apart You have built multiple AI-powered HR tools from scratch — a Slack bot, an automated workflow, a custom agent — that is actively in use and saving meaningful time. You have redesigned an employee-facing program end-to-end (onboarding being the most valuable example) and you have a feedback loop in place that shows whether it worked. You can evaluate a People Ops tech stack and articulate what’s underleveraged, what’s redundant, and where the highest ROI opportunities are. You have a clear P.O.V. on how to get more out of the current stack. You proactively surface people data insights and know how to turn them into recommendations that drive decisions Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @ addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to . Thank you for helping us keep our applicant community safe.

Description Keeper Security is hiring a Senior Software Engineer to join our Keeper Secrets Manager (KSM) team. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help build and scale one of our core security products used by developers and enterprises worldwide. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job As a Senior Software Engineer on the KSM team, you will design, develop, and maintain security-critical backend services, SDKs, and integrations that power Keeper Secrets Manager. This role requires a polyglot engineer with deep cryptography expertise. You will work across multiple programming languages and SDKs and are expected to understand cryptographic primitives at an implementation level, not just through high-level libraries. This is not a single-language role.. You will collaborate closely with other senior engineers and security leaders to ensure KSM meets the highest standards for security, correctness, and long-term maintainability. Responsibilities: • Design, develop, and maintain secure backend services and APIs for Keeper Secrets Manager, • Build and maintain SDKs and integrations used by developers across multiple languages, • Implement and review cryptographic functionality including encryption, key management, and signing workflows, • Work fluently across multiple programming languages depending on SDK, platform, and security requirements, • Contribute to architectural decisions related to cryptography, secrets handling, and secure system design, • Ensure performance, reliability, and security of KSM services in production environments, • Participate in code reviews with a strong focus on correctness, security, and cryptographic soundness, • Maintain clear technical documentation and contribute to open-source components where applicable, • Stay current with modern cryptography standards, emerging threats, and post-quantum developments Requirements: • 5+ years of professional software engineering experience in backend or platform development, • Strong proficiency across multiple programming languages, including several of the following: Java, JavaScript, Python, .NET, Go, Rust, and Ruby, • Demonstrated ability to move fluently between languages based on SDK, platform, performance, or security requirements, • Strong understanding of cryptography concepts, including symmetric and asymmetric encryption, elliptic curve cryptography, and secure key management, • Familiarity with post-quantum cryptography concepts and emerging algorithms, • Experience implementing, reviewing, or debugging cryptographic code beyond simply calling third-party libraries, • Strong understanding of secure coding practices, threat modeling, and secrets management systems, • Experience designing and building APIs, SDKs, or integration-heavy platforms, • Strong problem-solving, debugging, and communication skills, • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience Benefits: • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. • Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application., • Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities., • Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation., • Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers., • Effectively use and search the knowledge base, consistently contributing new or updated superior quality content., • Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content., • Works to frequently exceed established service delivery guidelines and key performance indicators., • Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes., • Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system., • Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need., • Understand the business processes and practices within a long-term care or medical facility., • Formalized approach to problem-solving, certification in RCA an asset ., • Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences., • Energized and motivated by a fast paced, dynamic, high demand working environment., • Demonstrated ability to multi-task, prioritize, and manage customer expectations., • Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them., • A patient and active listener who is detail-oriented., • High level of customer focus and empathy., • Prior experience using the PointClickCare application is required., • Experience using/supporting PointClickCare, • 1-2 years practical experience supporting and trouble-shooting web-based software applications, • Experience using diagnostic tools to help resolve customer issues, • Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities, • Bachelors Degree or post-secondary schooling is preferred $60,000 - $68,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60000- $68,000 + 5% bonus and fulltime benefits Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime Eligible #Remote#MG-LI1#US PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals. As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users. Enterprise Customer/Client Success Managers (ECSMs) at Array act as trusted advisors and strategic partners for our largest and most impactful accounts. Managing a portfolio of high-value enterprise clients, ECSMs drive long-term growth, retention, and success by building deep relationships, delivering tailored solutions and creating measurable impact. These ECSMs work collaboratively with product, engineering, marketing, and leadership teams to deliver innovative offerings that align with client needs, helping them accelerate growth and achieve success in a rapidly evolving financial landscape. • Manage and grow a portfolio of enterprise-scale accounts, building executive-level relationships, understanding business challenges, and delivering tailored strategies that align Array’s solutions to client goals, • Take ownership of your clients throughout all phases of their relationship with Array, including deployment, launch, ongoing optimization, and ultimately expansion and renewal, • Proactively problem-solve for your clients by resolving or anticipating issues, • Identify, pursue, and lead complex growth opportunities based on strong previous performance and client relationships, including expansion into additional Array products, • Drive product roadmap decisions that will deliver ROI for both the customer and Array, • Work cross-functionally with Product, Marketing, and Deployment teams to develop and deliver customized solutions that align with each client's growth goals, • Maintain an in-depth understanding of industry trends, regulatory changes, and market dynamics, positioning Array as a knowledgeable and trusted partner, • Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought., • 7+ years of experience in B2B2C/B2B Client Success roles, owning a book of strategic accounts ($10M+ ARR) and being responsible for client health, retention and revenue growth, • A proven track record of managing and expanding high-impact, strategic relationships, • Exceptional interpersonal skills with a track record of growing and retaining and growing accounts via excellent client service, • An entrepreneurial mindset and a willingness to take ownership of the success of your accounts, • Knowledge of the financial industry and a passion for understanding the unique growth opportunities and challenges facing financial institutions, Fintechs, and Credit Services Organizations is a plus!, • A belief that AI is reshaping work, you instinctively use it to accelerate everything you do. Pay Transparency: $150,000+ for base salary, depending on experience. Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round: How We Work Interview, Meet other members of the client success team. Array Offers All Full Time Employees the following Benefits and Perks: • Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents, • Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend, • 100% 401k match up to 4% with immediate vesting, • Generous and competitive parental leave for all parents, • $1,000 desk setup subsidy to set-up your unique remote office, • $100/month to subsidize wifi/cell phone expenses, • Summer Fridays (half-day Fridays) typically from late May to the end of August, • AnniversArray kits for work anniversaries Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you. One of our core values at Array is to care and support one another, and that’s why we strive to create an environment where everyone feels empowered to bring their best selves to work. Diversity, equity, and inclusion foster collaboration, comfort, and confidence. We’re at our collective best when we each feel our best. We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution? As a Services Practice Manager, you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions. You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements—all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Eastern Timezone. Be a Market Leader: Own and execute a strategic vision for Professional Services. Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences. Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps that drive real business outcomes. Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting. Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions. Lead high-performing teams while ensuring top-tier customer satisfaction. Report to an Consulting Practice Director on the Americas Professional Services teams Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries. Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team Be the Professional Services point of contact for your accounts, through the following: Help create and execute on the overall vision for services - both sales and delivery Own the services delivery roadmap (proposals, closing services opportunities and delivery) Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients Develop scope and associated SOWs for customer services engagements Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success Understand and help optimize business operations processes for services sales Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team) Provide bookings forecast and demonstrate strong command of your book of business Align services engagements to key customers business outcomes Drive alignment with executive sponsors and/or customer stakeholders Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery Serve as the initial point of escalation for customer and project team Own project outcomes and manage project financials (revenue forecasting and expense management) Maintain a high level of customer satisfaction as reflected in customer survey scores Collaborate with Education Services team for training delivery Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc) Deep collaboration with AE/SEs on the account for account strategy Own and contribute to internal process improvements across your team and the broader Professional Services organization Develop expertise within their aligned market through working closely with other Practice Directors, Sales teams, and Global Industry Leaders to understand transformational specific use cases and through external research on the current business and technology landscape for your customer base. 10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting Direct experience, ideally within the respective market (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field Strong understanding of business solutions of our target clients, leveraging data as an enabler. Examples include Customer Data Platforms, cross-industry Data sharing, AI, personalization, etc. Proven track record of meeting booking, utilization, and consumption (or similar) targets Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. Strong organizational skills, ability to work independently and manage multiple projects simultaneously Differentiator: Big 5 or boutique strategy consulting experience, ideally with experience achieving or exceeding sales targets. Differentiator: Experience in a client support and advisory technical role (solution architect, system administrator, technical account manager or equivalent) Differentiator: Experience in designing, leading, influencing and selling functional solution sets (e.g. Digital Marketing, Supply Chain optimization, Manufacturing Re-engineering) or cross-functional Digital Transformations. Unique opportunity to work on a truly disruptive software product Get unique, hands-on experience with bleeding edge data warehouse technology Develop, lead and execute an market-changing initiative Learn from the best! Join a dedicated, experienced team of professionals Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: _

Position Description Job Title:Sr. Event Technology Project Manager Group/Team: Event Technology & Registration Reports to: Associate Director or Director (Event Technology & Registration) Location:Remote within United States Status:Full-time, Salaried, Exempt Travel Requirements: 20%, domestic/international (passport required) WHO WE ARE _ is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences. Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Sr. Event Technology Project Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future. WHAT WE ARE LOOKING FOR The Sr. Event Technology Project Manager will serve as both a lead and consultant on medium-to-large events simultaneously, including marquis events with 10,000+ attendees, portfolios and event series, and other high-touch projects. This role is responsible for project managing event registration and attendee-facing digital platforms. This entails working with clients and other stakeholders to scope, build, launch and maintain digital event experiences and actively managing the attendee registration process. This role will also manage onsite operations for related workstreams, including but not limited to badge pick-up/attendee check-in, attendee help desk, session scanning deployment, and content management functions through session catalogs and mobile apps. This is a client-facing role, working directly alongside Opus Project Managers, Technical Architects, Housing Managers, and Attendee Support team members, as well as external partners. The Sr. Event Technology Project Manager may fill roles as an independent workstream lead or as a lead of the entire Event Technology & Registration team assigned to a project. This role requires the ability to independently manage own work and the ability to manage a team’s deliverables over extended planning cycles. The Sr. Event Technology Project Manager will ensure planning deadlines are proactively met, budgets are maintained, Opus and client processes are implemented, and client needs are anticipated and exceeded. YOU SHOULD HAVE • 8+ years of experience in a relevant role, with strong preference for experience in corporate event, • Preferred experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable, • Proven experience in management of small, high-touch events that require a high degree of discretion and diplomacy, sound judgment, exacting attention to detail, and highly professional communication., • Bachelor's degree from four-year institution is preferred, • Supervisor experience preferred ESSENTIAL RESPONSIBILITIES • Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams, • Serve as the overall Opus project lead on small to mid-sized events with exclusively event technology and registration services, • Understand all workstreams supported by Opus Event Technology and Registration (e.g., technical architecture/platform configuration, housing management, customer service) and represent these workstreams to clients as Opus team lead, • Oversee all assigned tasks on multiple concurrent projects across event types, • Develop, maintain, and drive workback schedules, • Lead the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service, • Demonstrate proficiency in digital platforms and tools; understands functionality, user experience, and troubleshooting; consults clients on configuration best practices, • Create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures, • Manage documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans, • Lead complex client and team meetings, including platform demos and technical discussions within area of expertise, • Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate, • Delivers projects within time and budgetary requirements, • Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams, • Lead and contribute to internal trainings and resources; recommend process and resource improvements SUPERVISORY RESPONSIBILITIES • Supervises work of project team members from Event Technology & Registration, • Oversees work of temporary staff deployed onsite at events, • Acts as an event supervisor for employees in area of focus, • May manage full-time employee direct reports COMPETENCIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Strong critical thinking, organizational, analytical and problem-solving skills, • Effectively manages time to meet deadlines and support team deliverables, • Confident communicator with strong verbal, written, and presentation skills; high attention to precise, clear, grammatically correct written communication with a high degree of diplomacy, • Excellent documentation skills, • Skilled at prioritizing multiple projects in high-pressure, fast-paced environments, • Adaptable to last-minute changes and frequent interruptions, • Always maintains confidentiality and professionalism, • Collaborative and able to work effectively with colleagues, clients, and vendors, • Self-motivated and resourceful; proactively manages own learning and development, • Provides constructive feedback in a professional manner, • Adaptable to multiple tool suites (e.g., Microsoft, Google, Slack, Zoom, Monday.com, file shares), • Solid math skills, for analyzing event data and supporting budget management and reconciliation, • Interpret and respond to varied instructions and solve non-standard problems WHAT YOU CAN EXPECT IN RETURN • Full time position, • Opportunities for growth and development, • Health & Dental Insurance (choice of plans), • 100% Employer paid short-term disability and life insurance, • Opportunity to elect additional life insurance and LTD insurance at employee expense, • Paid parental leave, • Opportunity to contribute pre-tax dollars to flexible spending accounts, • 401(K) with employer match, • Flexibility in work schedules, • Generous time off HOW WE’LL TAKE CARE OF YOU Our job titles may span more than one career level. The starting salary for this role is between $78,000 to $85,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future. NOT SURE IF YOU SHOULD APPLY? Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you’re excited about this role, but your past experience doesn’t align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset. PHYSICAL REQUIREMENTS Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. OTHER DUTIES AND ACKNOWLEDGEMENT The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Remote Revised 2026 by Opus Agency

Description Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance. Responsibilities • Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns, • Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies, • Know when to escalate more in-depth issues to the Tier 2 team, • Provide excellent B2B customer service and top notch support, • Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them Requirements • 1+ years of experience in a technical support role, • Experience with Google Docs and MS-office tools, • Excellent communication and presentation skills, both written and verbal, • Ability to work independently and as part of a team in a fast-paced, high-growth environment, • Proven history of maintaining a high level of professionalism with customers Preferred • Bachelor's degree, • Salesforce experience, • ServiceNow experience, • Technical proficiency with smartphones, tablets and computers Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt #LI-Remote Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

TeamLogic IT of Pasadena CA provides Managed IT Services for businesses of all sizes. We provide extensive on-the-job training and comprehensive employee benefits for qualified candidates and college graduates. Come join us for this exciting opportunity as an experience builder in IT. As an entry-level Technician you will be responsible for answering phone calls and email support requests, troubleshoot and repair personal computer hardware and peripherals, mostly through a remote connection. In addition, you will monitor and maintain network systems, troubleshoot and make improvements to customer's networks and printers as necessary. You may also be required to assist with running structured cabling and troubleshooting internal building Layer 1 connections. We are looking for candidates with a strong ability to learn technical skills to: • Provide technical assistance and support incoming queries from users, • Monitor network security, • Remotely train users and write training manuals, • Walk customers through problem-solving processes, • Optimize and maintain network software and hardware, • Perform network infrastructure troubleshooting At least one of the following certifications are required after the first 3 month probationary period: • CompTIA A+, • CompTIA Net+, • CompTIA Security+, • MCDST (Microsoft Certified Desktop Support Technician), • MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer), • CCNA or equivalent certifications Excellent oral and written communication skills and ability to work effectively as a member of a team. Good customer communication skills, experience working with help desk staff, writing e-mail responses, and providing basic written how-to help information. Ability to follow instructions is highly valued. The following is required: • Lift up to 50lbs., • Comfortable working on ladders., • Comfortable working outdoors and in tight spaces., • Comfortable working with heights, • Must Be 18 Years of age or older, • A valid Driver's License is required We offer competitive salaries, challenging work, career opportunities, 401K Matching and Profit Sharing and medical/dental benefits. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Schedule: Compensation: $20.00 - $30.00 per hour If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth. Overview With that growth comes the need for a Javascript Engineer to join the existing Web team and continue supporting the growing user base as well as building new and exciting features. This is a key role and ideal for someone who thinks strategically, enjoys high-pace environments, passionate about owning product decisions and has experience building and scaling complex engineering systems. What You’ll Do • Actively ship production code to the web products, • Work closely with your dedicated product team, • Participate in product discussions to shape the product roadmap, • Have the opportunity to work on new and exciting features that will impact millions of lives An Ideal Candidate Should Have • Experience. You've built and ship products that have scaled to thousands or millions of users, • Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript What We Offer • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

POS-29459 Job Description: HubSpot is looking for a Lead (Senior II) Counsel to join the Commercial Legal Team to provide a key support role to our North America-based Sales Teams. In this role, you’ll get to: • Provide first-line client-centric legal support to our North America Sales teams on commercial and legal issues, • Review and negotiate commercial agreements, including SaaS agreements, master services agreements, data processing agreements, consulting agreements, non-disclosure agreements, partnership agreements, and statements of work, • Partner closely with Sales and Deal Desk stakeholders to understand the business objectives and hurdles, and drive strategic improvements, • Work with internal technology teams to build AI-powered tools and processes to deliver business impact, • Collaborate with other legal, compliance, and cross-functional groups to solve for the customer while effectively managing HubSpot’s risk We are looking for people who: Must be a graduate of an accredited law school Have a minimum of 5+ years of relevant in-house legal experienceAre in good standing and licensed to practice law as a member of a State Bar Association or equivalent professional qualification • Have significant experience independently negotiating Enterprise SaaS contracts, including in highly-regulated industries (e.g. Financial Services and Healthcare), • Have excellent legal drafting and writing skills, • Have a strong foundation in data protection and privacy law, • Are enthusiastic about partnering cross-functionally with business stakeholders to understand strategic goals, and make informed recommendations to achieve business objectives, • Are able to make decisions and provide advice/explain the rationale for the decision to a curious and empowered team, • Are able to work efficiently and effectively in a fast-paced and transparent environment, • Are excited to deliver solutions that go beyond existing playbooks and enablement, • Appreciate the customer perspective and ‘solve for the customer’ mentality, • Integrate technology and use/build AI in their daily practice to work smarter, not harder, • Develop strong relationships based on trust with team members, • Possess strong communication skills, especially via internal tools, Slack and Zoom (it’s how we communicate), • Are self-driven and solution-oriented, • Are passionate about the values in the HubSpot _ Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s . Benefits are also an important piece of your total compensation package. Explore the _ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $173,000 - $277,000 USD We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's for details on data processing and your rights.

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off-boarding employees, troubleshooting employees’ network connections, system and application access, remote connections, and overall computer set-up. As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles. How you’ll make an impact: Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk). Onboarding and off-boarding of new employees, temporary employees, vendors, and contractors. Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities. Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients’ productivity. Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others. Identify technological issue trends to proactively prevent problems and develop processes to resolve. Respond to help desk inquiries in a succinct and meaningful way. Resolve issues with Okta, GSuite, Atlassian, Slack, etc. What we’re looking for: Minimum requirements: Have 2+ years of experience in a technical support or customer service environment supporting Mac OS. Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki. You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues. Have experience or involvement with IT projects or large initiatives. Have proficient understanding of internal and external customer requirements. Have excellent written and verbal communication skills. Are able to work with external vendors for services and support Preferred qualifications: Have strong familiarity with IT Operations and cloud applications. You are able to create new support workflows. Position Location - 5 days a week into Columbus office Time Zone Requirements This team operates on the East/West Coast time zones. Travel Requirements This team has regular on-site collaboration sessions. These occur 3 days per Quarter at our other locations including San Mateo CA, Austin TX, and New York NY. If you need to travel to make these meetups, Upstart will cover all travel related expenses. This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Hourly Rate Range $42.93 — $58 USD What you’ll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidateaccommodations@upstart.com https://www.upstart.com/candidateprivacy_policy #J-18808-Ljbffr

Job Summary This Sr. Managed Services Engineer - AI & CoPilot is responsible for supporting, designing, building, managing, and configuring solutions within customers’ managed platforms or services under SHI’s management. The engineer aims to achieve optimal system performance across all supported platforms. They collaborate with internal teams, customers, and partners; participate in projects and service improvement initiatives; monitor and optimize environments; and maintain strong documentation and operational discipline. A customer-focused, adaptable, and collaborative mindset—along with accountability, initiative, and a passion for continuous learning—are key aspects of this role. This role is remote and requires a dedicated home office setup, with occasional travel/meetings as determined by management. Role Description Design, build, and support a wide range of solutions using platform services for both internal and customer purposes. Manage and configure platform infrastructures, applications, and collaboration tools. Lead and contribute to MSP projects, collaborating with internal/external customers to ensure timely delivery and alignment with business objectives. Lead and contribute to service improvement initiatives, collaborating with internal/external customers to ensure timely delivery and alignment with business objectives. Engage directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria. Monitor and diagnose performance issues to ensure optimal system performance. Optimize existing environments and standardize processes by developing and maintaining standard operating procedures (SOPs). Track time and document work in SHI’s PSA system, submitting weekly timesheets. Align with leadership and organizational initiatives. Participate in required audits and compliance activities. Assist with SOW scoping and development on a per-request basis. Provide assistance to lower tiers when needed based on resource constraints. Mentor and train lower tier engineering employees and service desk employees. Serve as an escalation point for complex incidents and drive technical direction during customer-facing engagements. Technology Pillar Focus - AI & Copilot Deliver Microsoft Copilot readiness and enablement (identity, data, security, governance, licensing, and adoption). Design and operationalize Azure OpenAI and applied AI solutions (prompting, embeddings, RAG patterns, evaluation). Build and maintain Copilot Studio solutions, integrations, and automation workflows. Implement AI governance, logging/monitoring, and security controls aligned to Responsible AI principles. Behaviors and Competencies Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. Initiative: Can proactively seek out challenges, take ownership of complex initiatives, collaborate with others, and drive innovative ideas and results. Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. Customer Service: Can take ownership of complex customer service initiatives, empathize with customers, collaborate with team members, tailor solutions to their unique needs, and drive customer satisfaction results. Technical Troubleshooting: Can take ownership of complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution. Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. Willingness to Learn: Can apply new learning to daily work, encourage and facilitate learning in others, and actively make changes to work based on feedback. Self-Development: Can demonstrate a commitment to continuous learning and adaptability to new ideas and methods. Skill Level Requirements Microsoft Copilot (M365 Copilot), Copilot Studio, and related Microsoft extensibility patterns. Azure OpenAI (models, embeddings, content filters, deployments), and RAG architectures. Azure core services (identity, networking, storage, compute) supporting AI solutions. Automation/scripting: Python and/or PowerShell; version control (Git/Azure DevOps). Strong analytical and research skills. Excellent troubleshooting skills with the ability to diagnose complex problems. Strong technical writing and communication skills for technical and non-technical audiences. Ability to multitask and prioritize tasks effectively, delivering results within agreed deadlines. Strong sense of ownership and accountability; dependable follow-through.Ability to collaborate in a team-oriented environment and support shared success. Natural curiosity and drive to learn and explore new concepts and technologies. Ability to be adaptable and thrive in a dynamic and evolving work environment. Commitment to delivering exceptional service and world-class support to customers. Cameras should be turned on during meetings unless specific circumstances prevent doing so; maintain a distraction-free home workspace. Preferred Skill Level Requirements Familiarity with IT Glue, Autotask, DattoRMM, and diagramming/documentation tools. Experience with automation and scripting to improve efficiency. Experience with CI/CD pipelines and infrastructure automation where applicable. Experience working with containerization solutions and/or managed Kubernetes platforms. Other Requirements Bachelor's degree in a relevant field, equivalent practical experience, or 6-10+ years of relevant work experience (preferably in a managed services environment). Demonstrated experience leading technical delivery, mentoring engineers, and owning outcomes in customer environments. Experience working with version control systems (such as Git, Azure DevOps). Travel by air for up to 10% annually for customer meetings, events, and/or office collaboration. This position may require overtime and holiday work when business needs demand it. Participation in a rotating on-call schedule to provide after-hours/holiday support for escalations. Maintain required utilization levels as set quarterly by leadership (may change quarterly to align with business needs). Certifications Microsoft Certified: Azure AI Engineer Associate (or ability to obtain within 6 months). Relevant Microsoft Copilot training/certification (as available) (or ability to obtain within 6 months). ITIL v3+ (or ability to obtain within 6 months). The estimated annual pay range for this position is $150,000 - $185,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status #J-18808-Ljbffr

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Columbus, OH and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests. Ensure devices are properly encrypted. Local On-Site Cabling. Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases. Gather analyze, and report end-user support trends. Assist tier 1 Service Desk with answering user calls. Other duties as assigned. Qualifications Required Skills and Experience High School with 0-3 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months’ experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security Clearance Required: Must be able to obtain and hold a Public Trust Clearance. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $50,000.00 - USD $50,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7717/it-service-technician/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473) Location US-OH-Columbus ID 2026-7717 Category Information Technology Position Type Full-Time #J-18808-Ljbffr

The Team Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off‑boarding employees, troubleshooting employees’ network connections, system and application access, remote connections, and overall computer set‑up. As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles. How you’ll make an impact Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk). Onboarding and off‑boarding of new employees, temporary employees, vendors, and contractors. Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities. Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients’ productivity. Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others. Identify technological issue trends to proactively prevent problems and develop processes to resolve. Respond to help desk inquiries in a succinct and meaningful way. Resolve issues with Okta, GSuite, Atlassian, Slack, etc. What we’re looking for Minimum requirements: Have 2+ years of experience in a technical support or customer service environment supporting Mac OS. Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki. You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues. Have experience or involvement with IT projects or large initiatives. Have proficient understanding of internal and external customer requirements. Have excellent written and verbal communication skills. Are able to work with external vendors for services and support. Preferred qualifications: Have strong familiarity with IT Operations and cloud applications. You are able to create new support workflows. Position Location – 5 days a week Columbus office. Time Zone Requirements This team operates on the East/West Coast time zones. Travel Requirements This team has regular on‑site collaboration sessions. These occur 3 days per quarter at our other locations including San Mateo, CA; Austin, TX; and New York, NY. If you need to travel to make these meetups, Upstart will cover all travel related expenses. This is a Non‑Exempt position. Employees in this position are paid an hourly pay rate, on a bi‑weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH – Anticipated Hourly Rate Range $42.93 – $58 USD What you’ll love Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly. Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada). Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only). Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only). Income protection benefits, including life insurance and disability coverage for added financial security. Paid time off, sick leave, and company holidays, in line with local requirements. Paid family and parental leave to support caregiving and major life moments (duration varies by country). Family‑centered benefits to support fertility, parenthood, and caregiving needs. Employee Assistance Program (EAP) offering mental health support and life‑centered resources. Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only). Annual wellness allowance to support your physical and emotional well‑being and personal development, based on what matters most to you. Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from. Connection and community through team events, all‑company updates, and employee resource groups (ERGs). On‑site perks, including catered lunches and fully stocked micro‑kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!). For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com #J-18808-Ljbffr

Job Description Key Responsibilities: • Duties may include, but are not limited to:, • Provide inbound first-level support to internal customers, • Follow up with users as needed to complete service requests, • Manage personal ticketing queue in alignment with customer service standards, • Configure and maintain user accounts via Active Directory and Office 365, • Procure and/or support enterprise cell phones, • Support and configure local and network printers, • Provide support for Remote Desktop applications, • Perform PC system builds and installations, • Assist in preparing documentation as requested by IT Management, • Perform other duties as assigned Preferred Qualifications: • Excellent organizational and communication skills, • Ability to write reports, business correspondence, training, and procedure manuals, • Prior experience in a help desk or customer service environment preferred, • 1–2 years of experience in a related role, or equivalent technical/educational certification, • Demonstrated ability and desire to learn, adapt, and grow within the position, team, and department, • Strong problem-solving skills and a proactive mindset Work Environment and additional information: • This position is primarily in-office; however, with experience, a rotational remote schedule may be possible based on requirements, • Reports directly to IT Management, • May require intermittent or emergency travel, • Offers opportunities for cross-functional training within the department to gain broader technical knowledge Physical Demands This position is primarily sedentary and requires prolonged sitting, use of a computer and phone, and repetitive hand movements. Occasional standing, walking, and lifting of light office materials may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits: • Medical, dental, and vision coverage, • Company Life Insurance, • Longevity Stock Program, • IBP Foundation, • Scholarship opportunities, • Paid vacation and holidays, • Employee Financial Assistance Program, • Opportunities for growth and advancement., • 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching, • Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio. EEO Statement: IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Hive + Co (formerly Level) A Senior System Administrator is needed for a contract opportunity in Columbus, Ohio to manage the operation of all on-prem and cloud- based capabilities, including physical infrastructure, network management solutions and business applications. This position would be hybrid, working 3 days a week in the office and 2 days a week remotely. During the first couple of weeks of training, it could be up to 5 days a week in the office. Manage Microsoft Active Directory / Azure / O365 environments. Provide administrative support on back-office applications, including Infor and Kronos. Manage mobile connectivity solutions such as Webex, Teams, Intune, and Workspace One. Manage VMware environment to ensure performance and high availability of virtual servers in production and test environments. Perform maintenance on Storage Area Network systems, including LUN and CIFS Share Management, and zoning on Cisco 9k's. Assist with VoIP phone related issues with products such as Nice and Jabber. Setup, manage and monitor server performance monitoring tools such as SolarWinds, Lansweeper and vRealize. Manage backup systems such as Commvault and provide support for disaster recovery testing. Manage and execute monthly patching cycle for all Windows servers, as well as firmware updates for all systems. Install, maintain, and upgrade Cisco UCS infrastructure. Install, configure, and monitor Linux systems. Assist with projects for operational transition. Maintain accurate documentation on systems, applications, processes, and hardware configurations. Maintain open communication between internal IT groups, business units and clients. Work closely with suppliers. Work with Service Desk to manage incidents. Comply with all IT standards, procedures, and policies. Respond to escalations from IT partners. Participate in on-call rotation. QUALIFICATIONS: Requires a bachelor’s degree in computer science or a related discipline and seven (7) years’ experience in system administration. An equivalent combination of education and experience will also be considered. Experience with Cisco UCS Strong working knowledge of Active Directory Federation Services and Azure. Extensive working knowledge of Microsoft Exchange Online and Office 365. Experience with VMware troubleshooting and maintenance. Experience with scripting (PowerShell, VB Script). Knowledge of Cisco suite of network protocols and implementation and support of TCP/IP networks. Experience with NetApp clustered storage Systems. Experience with Genetec video surveillance systems. Excellent team collaboration and people skills. Able to prioritize workload based operational needs. Able to contribute to the technical direction of projects. Able to learn new technologies on the job. Able to thrive in a fast-paced, always changing environment. Skills in verbal and written communication. Ability to communicate effectively. Ability to define problems, research issues and develop logical and practical solutions within the framework of general principles in information technology and the policies and procedures of the organization. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Hive + Co (formerly Level) by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for “System Administrator” roles. Columbus, OH $93,000.00-$104,000.00 5 days ago Systems Administrator (Remote, Evenings) Columbus, OH $70,000.00-$80,000.00 3 weeks ago Windows and Azure System Administrator (Remote) Columbus, OH $75,000.00-$100,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr