Timeplanner Calendars Inc.
Shipping Supervisor
hace 4 días
Charlotte
Job Description Who are we? Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you • Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!, • Flexible scheduling, • 401k Matching, • Generous Paid Time Off and Holidays, • We invest heavily in modernization, operating more efficiently with cutting edge digital technology, • We value our employee’s contributions in a collaborative and inclusive work environment, • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger Delight Customers: Treat our customers the way you’d like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input. Our Businesses Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Shipping Supervisor is responsible for overseeing the daily operations of the shipping department, ensuring that all outbound orders are packed, labeled, and shipped accurately and on time. This role supervises shipping staff, coordinates with production and customer service teams, and ensures compliance with safety, quality, and carrier requirements. KEY RESPONSIBILITIES: • Supervise all shipping department activities, including packaging, labeling, and scheduling of outgoing shipments., • Ensure all orders are processed, verified, and shipped according to customer specifications and deadlines., • Train, assign, and monitor shipping staff to maximize efficiency and accuracy., • Communicate regularly with production, customer service, and warehouse teams to coordinate order completion and resolve delays or issues., • Maintain accurate shipping records including bills of lading, freight documentation, and tracking information., • Work with carriers (FedEx, UPS, freight, etc.) to schedule pickups and resolve shipping issues or claims., • Monitor inventory of shipping materials (boxes, labels, pallets, etc.) and reorder as needed., • Ensure compliance with safety procedures and company policies., • Maintain a clean, organized, and efficient shipping area., • Participate in performance reviews and disciplinary actions as needed., • Suggest and implement improvements to shipping processes to reduce errors, costs, and delays. SKILLS AND KNOWLEDGE: • Strong knowledge of shipping procedures, freight handling, and carrier systems (FedEx, UPS, LTL, etc.)., • Proficient in using shipping software and Microsoft Office Suite., • Excellent organizational, leadership, and problem-solving skills., • Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment., • Strong attention to detail and commitment to accuracy., • Working knowledge of OSHA safety standards and practices. MINIMUM QUALIFICATIONS REQUIRED: • High school diploma or equivalent; associate’s or bachelor’s degree in logistics, supply chain, or related field preferred., • 4+ years of shipping, warehouse, or logistics experience. PHYSICAL REQUIREMENTS: We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.