Transportation Manager
8 days ago
Warrensburg
Job DescriptionSalary: Starting at $23.00/hr. DOE JOB PURPOSE The Transportation Manager is responsible for leading and optimizing all transportation operations across RISE Community Services to ensure safe, reliable, and efficient service delivery. This role operates at systems level, with ownership of transportation planning, routing, fleet performance, billing accuracy, and operational tracking. This position develops and leads a high-performing team, reinforces standards, and ensures transportation systems support both service excellence and organizational growth. SUPERVISOR Facilities, Transportation, & Safety (FTS) Director POSITION TYPE Hourly Full-time As Transportation Manager, your role extends beyond daily oversight into system ownership and operational leadership. You are responsible for ensuring that transportation operations, safety protocols, and planning systems are consistently implemented and maintained. This role requires you to: • Champion operational standards and speak positively about system improvements., • Align transportation staff and cross-functional teams around clear expectations., • Anticipate risks related to safety, scheduling, and capacity and intervene early., • Create stability during growth and service changes. MAIN DUTIES AND RESPONSIBILITIES • Leadership & Team Management, • Lead, supervise, and develop transportation staff, • Provide coaching, performance feedback, and accountability, • Support hiring, onboarding, and training processes, • Build a culture of safety, professionalism, and reliability, • Ensure clear communication of expectations, updates, and changes, • Transportation Operations & Systems Management, • Oversee and optimize daily transportation operations, routing, and scheduling, • Ensure efficient dispatching and route planning aligned with service needs, • Monitor capacity, staffing, and service delivery trends, • Implement systems that improve organization, efficiency, and predictability, • Coordinate with internal departments to align transportation with program needs, • Own and maintain all route structures, including regular updates to reflect based on service needs, staffing, and efficiency opportunities, • Conduct routine route audits to ensure accuracy, efficiency, and alignment with actual service delivery, • Fleet Management, Safety & Compliance, • Ensure all vehicles meet safety, maintenance, and regulatory standards, • Oversee inspections, preventative maintenance, and vendor coordination, • Monitor driver performance and adherence to safety protocols, • Lead responses to incidents, accidents, and safety concerns, • Ensure compliance with all local, state, and federal regulations, • Lead full fleet management operations, including vehicle lifecycle planning, utilization tracking, and replacement forecasting, • Oversee vehicle repairs and vendor coordination to minimize downtime and control costs, • Conduct regular fuel audits to monitor usage, identify discrepancies, and improve cost efficiency, • Data, Performance & Continuous Improvement, • Monitor key transportation metrics (on-time performance, utilization, costs, safety), • Use dashboards and reports to identify trends and risks, • Ensure accurate and timely documentation and reporting, • Identify and implement process improvements to increase efficiency and reduce costs, • Support budget oversight and resource alignment, • Own transportation billing accuracy, ensuring services are captured, verified, and aligned with billing requirements, • Conduct routine audits of transportation-related billing and service documentation to ensure compliance and accuracy, • Maintain and review a daily operations tracker to monitor routes, staffing, performance issues, and service gaps QUALIFICATIONS & SKILLS • Must be 18 years of age., • High School Diploma or GED is required; Associates or Bachelors degree preferred., • Minimum 35 years of experience in transportation, logistics, operations, or related field., • Proven leadership experience managing teams and operations., • Ability to lead systems, not just tasks., • Advanced knowledge of safety, compliance, and fleet operations., • Strong problem-solving and decision-making abilities., • Experience using data, dashboards, and performance metrics., • Excellent communication and leadership presence., • Ability to manage multiple priorities in a fast-paced environment., • Strong organizational and time management skills, with a high degree of accuracy and attention to detail., • Proficient with Microsoft Office (Excel, Word, Outlook) and general office technologies., • Must successfully complete a pre-employment background check and any subsequent background check after employment., • Must pass a pre-employment drug and alcohol screening and will be subject to random drug and alcohol checks thereafter., • Must have a valid drivers license and be able to obtain a Missouri Class E chauffeurs license within 14 days of hire., • Successfully complete employment-related training as directed. PHYSICAL REQUIREMENTS • Exposure to outdoor conditions and operational environments., • May require evening or weekend work depending on emergencies or tasks., • Ability to move around the office and attend meetings within the facility, as well as travel to offsite meetings, events, and community engagement activities. This may include walking, standing, or sitting for extended periods., • Ability to lift/carry/push/pull up to 50 pounds., • Ability to work in a fast-paced environment and adapt to varying conditions. BENEFITS • 100% employer paid health insurance., • Dental and vision insurance., • Employer paid life insurance and short-term disability insurance., • Paid holidays, paid vacation, paid sick leave, and paid birthday time off., • Paid training., • Matching retirement., • Tuition Reimbursement., • Referral bonuses. ABOUT RISE COMMUNITY SERVICES RISE was founded in 1979 with one simple, but lofty goal: to create perfect lives for individuals with disabilities. Our core values of safety, respect, growth, compassion, and teamwork drive everything we do. We hold ourselves accountable to these values as we strive to make a meaningful difference in the lives of those we serve. At RISE, we are more than just an organization; we are a family. Together, we work tirelessly to uplift and empower our community, one family at a time. EQUAL OPPORTUNITY COMMITMENT RISE is committed to provide equal employment opportunities for all individuals, and we welcome candidates from all backgrounds. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, gender identity or expression, veteran status, military or uniformed service, or any other characteristic protected by federal, state, or local law.