Vice President, Enterprise Technology & Innovation
hace 4 días
Ashburn
Job Description:\n\nThe Vice President, Enterprise Technology & Innovation (VP, ET&I), reports to the President, with direct leadership of Enterprise IT & Security. This executive will lead internal transformation, current customer innovation, and pre-award technical solutioning, supported by reliable technology and cybersecurity operations.\nThe VP, ET&I will serve as the connective point among Growth, Service Delivery, Technology, Quality and Compliance, Corporate Services, and Executive Leadership. The position is an Executive Leadership Team member with direct CEO access for assigned priorities and material risks.\nThe position has three equally important, connected transformation missions:\n\n \n Internal enterprise transformation: Transform how the organization operates through data, AI, automation, analytics, process redesign, and enterprise integration.\n \n Current customer and program transformation: Apply those capabilities to active contracts to improve mission outcomes, service performance, productivity, and customer value.\n \n Growth and pre-award technical solutioning: Develop differentiated, executable technical solutions, architectures, demonstrations, and accelerators for recompetes and new business, from early BD through Capture, Proposal, and delivery handoff.\n\nReliable, secure corporate technology is the operating foundation for all three missions. Daily IT/Security execution remains with the existing leader; the VP is accountable for priorities, investment, risk treatment, and results.\nThe candidate must be a builder, operator, problem solver, and strategist who moves from problem definition through analysis, solution design, prototype, pilot, implementation, measurement, and reuse. The role requires sufficient technical depth to evaluate and shape solutions, along with the business and operational judgment to determine where technology should—and should not—be applied.\nEssential Duties and Responsibilities\nCorporate IT and Cybersecurity Leadership\n\n \n Own the performance and improvement of company-managed corporate technology and cybersecurity. Direct the existing Enterprise IT & Security leader, assigned staff, and service providers; delegate day-to-day execution while remaining accountable for outcomes.\n \n Define service ownership, support standards, escalation, staffing coverage, operational priorities, and an integrated technology roadmap. Keep access, support, and incident duties staffed during changes and transitions.\n \n Own enterprise architecture and integration, infrastructure, networks, cloud/collaboration platforms, endpoints, approved environments, capacity, and platform lifecycle. Evaluate interoperability, resilience, scalability, and total lifecycle cost.\n \n Manage approved technology budgets, investment priorities, licenses, renewals, asset inventories, vendor performance, and service agreements. Review critical providers with Contracts before selection or renewal, including cybersecurity, data handling, access, and contractual requirements.\n \n Ensure identity and access management, timely provisioning/removal, least privilege, privileged access controls, periodic access reviews, endpoint/network/cloud protection, vulnerability and patch management, secure configuration, logging, and monitoring.\n \n Implement and operate applicable technical security controls. Maintain system boundaries, control ownership, implementation evidence, system security documentation, and technical remediation plans for company-managed systems, including applicable Controlled Unclassified Information (CUI) environments.\n \n Match control requirements to actual contracts, data types, system boundaries, and applicable assessment scope. Support relevant NIST requirements and CMMC obligations through maintained implementation and evidence.\n \n Maintain tested backups, recovery procedures, and resilience objectives. Conduct incident-response exercises and recovery tests, assign corrective actions, and verify operational follow-through.\n \n Lead incident preparedness, technical containment, investigation support, and recovery. Escalate material incidents promptly and coordinate required notifications through designated contractual channels within applicable deadlines.\n \n Own corporate technical standards and technical security policies/procedures within delegated authority. Submit enterprise policy changes through established governance and provide evidence for independent Quality & Compliance review.\n \n Require corporate production changes to pass appropriate architecture, security, data-owner, change-control, and operational-readiness review, including testing, support/runbook ownership, rollback, monitoring, and lifecycle funding.\n\nEnterprise Transformation\n\n \n Lead a prioritized portfolio of initiatives designed to improve organizational scalability, productivity, operational effectiveness, and management visibility.\n \n Assess current business and operational processes across Service Delivery, Growth, Finance, HR, Recruiting, Contracts, IT, and other corporate functions.\n \n Identify manual, fragmented, repetitive, or inefficient processes that can be redesigned, automated, integrated, or eliminated.\n \n Develop target-state operating models, transformation roadmaps, implementation plans, and business cases based on measurable operational or financial value.\n \n Lead cross-functional transformation initiatives from problem definition through implementation.\n \n Establish clear objectives, owners, milestones, dependencies, risks, and measures of success.\n \n Ensure transformation efforts simplify operations rather than introduce unnecessary systems, complexity, or administrative burden.\n \n Establish repeatable approaches that can scale as the organization grows.\n \n For each approved initiative, confirm a business sponsor, process owner, baseline, acceptance criteria, funding, training needs, support owner, and adoption measures.\n\nAI, Intelligent Automation, and Emerging Technology\n\n \n Serve as the enterprise leader for the practical adoption of AI, intelligent automation, and emerging technologies.\n \n Develop and maintain a prioritized enterprise AI and automation portfolio.\n \n Identify high-value AI, GenAI, machine learning, automation, analytics, and agentic workflow opportunities.\n \n Evaluate emerging technologies against real business and customer requirements.\n \n Rapidly prototype promising use cases and move selected capabilities through idea, prototype, pilot, approved production, and measurement.\n \n Test assumptions in approved environments with authorized data, then document adoption, limitations, support, and reuse.\n \n Develop AI-enabled solutions supporting knowledge management, research and analysis, service desk operations, incident and problem management, technical support, customer experience, proposal and solution development, staffing and workforce analytics, reporting, decision support, and repetitive administrative processes.\n \n Evaluate whether the organization should build, buy, configure, partner, or avoid proposed technologies.\n \n Establish methods for measuring actual productivity, quality, cost, mission, or customer impact.\n \n Shape and demonstrate working solutions, coordinate specialists where needed, and sustain adopted capabilities.\n\nEnterprise Data and Decision Intelligence\n\n \n Establish the foundation necessary to convert business and operational data into trusted enterprise intelligence.\n \n Develop an enterprise data and intelligence roadmap.\n \n Identify critical data across Growth and Capture, Finance, Service Delivery, Contracts, HR, Recruiting, IT, Quality and Compliance, and authorized customer operations.\n \n Establish what priority data exists, where it resides, who owns it, how it is defined, how it connects to other data, and how it may be used.\n \n Record sources, interfaces, access rights, quality, lineage, retention, and lifecycle responsibilities.\n \n Work with functional owners to establish trusted metrics and authoritative sources for key management information.\n \n Reduce manual reconciliation, spreadsheet dependency, duplicate reporting, and disconnected data.\n \n Develop executive dashboards and decision-support capabilities.\n \n Improve leadership visibility into revenue, margin, staffing, utilization, vacancies, contract funding and burn, program performance, growth pipeline, recruiting, customer delivery metrics, and enterprise risk.\n \n Establish appropriate data governance, ownership, quality, accessibility, security, and lifecycle practices in coordination with responsible functional leaders.\n \n Identify data freshness, gaps, and limitations; distinguish official results from estimates and forecasts, and restrict sensitive data to authorized roles.\n\nService Delivery Innovation\n\n \n Partner closely with the VP, Service Delivery and program leadership to identify and implement improvements across customer programs.\n \n Support ITSM automation, service desk optimization, knowledge management, AI-enabled agent assistance, incident and problem analytics, SLA and performance analytics, workforce and workload forecasting, transition analytics, customer experience improvements, operational dashboards, automated reporting, process automation, predictive and trend analysis, and continuous service improvement.\n \n Agree on the mission problem, baseline, expected value, and acceptance criteria with program leadership.\n \n Implement within contract scope, funding, authorized systems, workforce obligations, and required PM/customer or prime-contractor approvals.\n \n Use controlled pilots, readiness reviews, and rollback plans to protect service performance.\n \n Coordinate implementation and acceptance through PMs and required customer authorities while preserving program reporting lines and delivery accountability.\n\nGrowth Solutioning and Competitive Differentiation\n\n \n Partner with the VP, Strategic Growth, Capture leaders, Service Delivery, technical SMEs, and executive leadership to strengthen solutions for strategic pursuits and recompetes.\n \n Translate customer mission requirements and capture strategies into differentiated, executable solutions.\n \n Lead the technical solutioning workstream for assigned opportunities throughout the pre-award lifecycle. Agree on the solution lead, technical team, deliverables, review dates, and available capacity with Growth.\n \n During Business Development, work with Growth to understand customer missions, operating challenges, emerging requirements, and capability gaps. Shape credible technical concepts, capability briefings, permitted demonstrations, partner options, and supporting evidence.\n \n During Capture, translate capture strategy and customer requirements into solution alternatives, architecture, CONOPS, transition/implementation plans, discriminators, and build/buy/partner choices.\n \n Identify technical risks, dependencies, staffing needs, security requirements, and cost assumptions; mature the approach through customer feedback and solution reviews.\n \n During Proposal, own the assigned technical solution and the accuracy, consistency, and executability of its technical content.\n \n Trace requirements to the solution, lead technical writing and reviews, support demonstrations and oral presentations when required, and validate assumptions with Delivery, Finance, Contracts, and partners before commitment.\n \n At award and delivery handoff, transfer the approved solution, requirements, assumptions, risks, staffing dependencies, commitments, and reusable assets to the designated PM and Delivery team.\n \n Support development of solution architectures, CONOPS, management approaches, transition approaches, automation strategies, AI/data strategies, technical roadmaps, operating models, and performance frameworks.\n \n Ensure proposed innovations are operationally realistic and executable after award.\n \n Develop prototypes and demonstrations where they improve customer understanding or proposal differentiation.\n \n Connect organizational capabilities across enterprise IT, ITSM, cybersecurity, Zero Trust, data and analytics, AI/ML, intelligent automation, cloud, knowledge management, and digital transformation.\n \n Build reusable proposal content, architectures, methodologies, demonstrations, accelerators, and intellectual property.\n \n Review licensing, security, staffing, implementation effort, dependencies, and support costs with Growth, Service Delivery, Finance, and Contracts.\n\nCustomer-Facing Innovation and Reusable Capabilities\n\n \n Build a repeatable method for turning operational innovation into measurable customer value and future competitive advantage.\n \n Identify innovations developed on one program that can be adapted to other company programs.\n \n Develop reusable accelerators rather than repeated one-off solutions.\n \n Build demonstrations and proof-of-concepts that Growth can use with prospective customers.\n \n Work with program leadership to identify customer mission problems the organization can proactively help solve.\n \n Document accurate, measurable results for permitted use in past performance, recompetes, proposals, customer briefings, capability demonstrations, and thought leadership.\n \n Describe the baseline, contribution, limitations, and customer acceptance; obtain required permissions before external use.\n \n Identify opportunities where internally developed capabilities could become formal company offerings or differentiators.\n \n Review contract data/IP rights, confidentiality, customer permissions, and third-party licensing before reuse or publication.\n\nEnterprise Knowledge and Intellectual Property\n\n \n Develop mechanisms to retain and reuse institutional knowledge.\n \n Improve enterprise knowledge management and identify valuable knowledge isolated within individuals, programs, files, Teams environments, or functional departments.\n \n Develop appropriate AI-assisted knowledge discovery and retrieval capabilities.\n \n Build reusable libraries for solutions, lessons learned, CONOPS, transition approaches, process models, technical architectures, automation components, dashboards, proposal content, and best practices.\n \n Protect proprietary information and customer data.\n \n Establish mechanisms to convert project experience into enterprise intellectual capital.\n \n Assign owners, versions, access rules, maintenance responsibilities, and reuse instructions.\n \n Confirm rights and permissions with Contracts/Legal before adding customer-funded artifacts or data to shared libraries or reusing them.\n \n Capture learning after each contract, transition, pursuit, and operational challenge.\n\nResponsible AI, Security, and Governance\n\n \n Ensure innovation occurs within appropriate security, privacy, contractual, quality, and compliance boundaries.\n \n Work with Quality & Compliance, Contracts, Legal, data owners, and program leadership to establish responsible AI and acce