Alarm Department Manager
10 days ago
Clearwater
Job Description At Piper Fire Protection, Inc., A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, and Chicago and we are acquiring new brands all the time. Our team provides a full spectrum of specialized and certified service professionals to support your company and protect your building with the peace of mind of properly installed and maintained fire and life safety systems. Here at Fortis and throughout our family of brands, we value our employees and offer competitive benefits which include: • 2 weeks of paid vacation, • 1 week of paid sick time, • 10 Company Paid Holidays, • Other paid time off (jury duty, bereavement), • Competitive pay, • 401k with company match, • Medical, Dental, and Vision, • Company-paid Life Insurance, • Company-paid Short-term Disability, • Supplemental Long-term Disability and Life Insurance Packages, • Legal Insurance, • Pet Insurance, • Career Advancement Opportunities Currently, we are seeking an Alarm and Low Voltage Department Manager. This position is responsible for the day-to-day operations of Piper’s Low Voltage Installation and Service Teams. This candidate will also support our fire alarm and special hazard inspection departments. Experience with BDA systems, CCTV, Security, Nurse Call, and Access Control would be a huge asset for this role. Essential Functions: • Maintain relationships with existing vendors and clients, • Evaluate, recommend, and implement new lines to add to book of business, • Cultivate industry relationships through trade organizations, • Oversee exceptional world class customer service experience for our customers from our Alarm Department Team., • Oversee training of our Low Voltage Team and provide Technical Support., • Managing estimation of repairs and replacements to existing FA systems and other low voltage systems based on customer requests and inspection discrepancies., • Coordinate recruitment, onboarding, and training of new employees, • Oversee estimating, design, project administration, and project management, • Interdepartmental coordination as needed to achieve goals, • Conduct performance reviews, ensure all staff meeting goals, • Take on mission critical tasks as necessary based on business needs, • Determine best practices/SOPs to optimize operational effectiveness, • Represent department operations to Executive Ownership team, • Support our customer service team by meeting directly with customers as needed., • Support all sales efforts including inspections, service, and construction., • P&L Responsibility, • Management of multiple locations. Required Qualifications: • High school diploma or general education degree (GED), • Must have valid Driver License and good DMV record of at least 5 years, • Minimum 5 years’ experience with sales, project management or management of low voltage, or fire alarm systems, • Minimum 2 years management of 5+ employees, • Knowledge of estimating practices and procedures including blueprint reading and analysis, software input and data manipulation, takeoff techniques, and electrical systems and their components., • Proficient in Microsoft Office., • Ability to read and thoroughly understand all bid documents., • Ability to work independently without supervision as well as effectively as part of a team., • Excellent communication skills. Preferred Qualifications • Strong knowledge of fire alarm products, access control, BDA and CCTV concepts and products, • Knowledge of NFPA 1, 70,72, 101,1221,1225, FBC 2020 and current industry standards, • Experience troubleshooting fire alarm and other low voltage systems., • Experience estimating and project managing BDA installations., • Understanding of labor risk factors including but not limited to location, weather, labor availability, installation difficulty, and scheduling., • Experienced with estimating software including the use of custom designations, bid summaries, item substitutions, special reporting, and job exporting., • Experience working with Bluebeam Revu, • FL specific code knowledge and Greater Tampa Bay Area Knowledge is a plus., • GROL license is a huge plus This position is an in-office role and will be required to report to our Clearwater office daily, except when traveling to job sites or for other business needs. Physical Requirements While performing the duties of this job, the Team member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team member is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team member is frequently required to stand, walk, sit, and climb stairs, or balance. The Team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $90,000+ there is a wide range based on candidate experience