Quality Assurance Manager
5 days ago
McLean
Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: The Quality Assurance (QA) Manager is responsible for defining, implementing, and overseeing the quality strategy for the Veteran Experience Services Eligibility and Enrollment (VESEE) 2.0 modernization program. This includes establishing test frameworks, leading test planning and execution, ensuring compliance with accessibility and security requirements, and ensuring that all delivered features meet the reliability and performance expectations of VA and the Veterans they serve. The QA Manager ensures that all VESEE modernization, sustainment, and enhancement work-across VES, IVM, EDB, VistA REE, and the new modernized Enrollment System (ES)-is delivered at the highest level of quality, stability, and compliance. Requirements: • U.S Citizenship required., • Must be able to obtain and maintain a Public Trust clearance, • Bachelor's degree in Business Management, Information Systems Management, or related field, • Minimum 8+ years of experience leading QA for complex enterprise software programs., • Experience with federal agencies, ideally in healthcare, benefits, or high-security environments., • Strong familiarity with modern software development, cloud architectures, and DevSecOps practices., • Leadership of QA teams and multi-scrum testing strategy, • Deep knowledge of accessibility, security, and compliance requirements, • Strong collaboration across engineering, product, security, and DevSecOps, • Detail-oriented with strong analytical and problem-solving skills, • Clear communicator with ability to translate technical issues to non-technical audiences, • Commitment to delivering a seamless, safe, and reliable Veteran experience, • Hands-on experience with:, • Automated and manual testing, • Selenium, JUnit/TestNG, Cucumber, Cypress, Postman, aXe, • GitHub, Jenkins, Kubernetes, Docker, • Jira, Confluence, ServiceNow, • Data validation against Oracle, SQL Server, and HL7 message testing, • Strong understanding of testing for modern VESEE tech stack:, • Java 17+, Spring Boot, Reactive REST (WebFlux), • Kafka, Redis, • React/Next.js front-end testing, • Experience defining quality strategies across multi-team SAFe environments. Certifications (Preferred): • STQB Test Manager, CTFL, or CTAL, • SAFe Agile Certification (SA, SASM, or equivalent), • Certified Scrum Master (CSM) or PMI-ACP, • Security+, CISM, or equivalent for understanding of federal security requirements Quality Strategy & Governance: • Develop and own the end-to-end Quality Assurance Strategy across all VESEE task areas including Product Lifecycle, Sustainment & Enhancement, and Modernization., • Define QA standards, processes, and best practices aligned to VA's Product Line Management (PLM) framework, VA PAL, and industry-leading Agile/DevSecOps principles., • Ensure all releases meet quality gates related to functionality, security, privacy, accessibility, and performance., • Lead the creation and execution of comprehensive test plans, including:, • Functional testing, • Regression testing, • Integration testing, • Performance and load testing, • Accessibility testing (Section 508/WCAG), • Security-related test support, • Data integrity and HL7 transaction testing, • Validate complex system interactions across modernized components and legacy systems., • Partner with the Chief DevSecOps Engineer to embed automated testing into CI/CD pipelines using GitHub Actions, Jenkins, Selenium, JUnit/TestNG, Cucumber, Cypress, and related tools., • Implement automated accessibility testing (e.g., aXe), API testing, and data validation scripting., • Ensure test automation coverage increases over time, reducing manual rework and strengthening release confidence., • Develop and track key quality metrics aligned with VA's Better, Safer, Faster (BSF) and Product Scorecards, such as:, • Defect leakage rates, • Automated test coverage, • Mean Time to Detect (MTTD), • Mean Time to Resolve (MTTR), • Uptime, performance, and API reliability, • Contribute to monthly Delivery & Monitoring reports (PWS §7.6) and support Sprint Reviews and PI demos., • Ensure full adherence to federal and VA-specific compliance requirements, including:, • Section 508/WCAG 2.1 accessibility standards, • FISMA, NIST 800-53, and FedRAMP, • HIPAA privacy and security rules, • VA Handbook 6500, VA Handbook 0735, and all cybersecurity/privacy directives, • Lead and mentor manual testers, automation engineers, accessibility specialists, and quality analysts., • Work closely with:, • Release/Delivery Manager (to establish release gates and defect acceptance thresholds), • Principal Senior Software Engineer (to validate technical feasibility of test approaches), • Business Analyst Manager (to ensure requirements/test traceability), • DevSecOps team (to ensure automated pipelines fully incorporate QA validation steps), • Product Owners (to ensure acceptance criteria reflect Veteran-centric outcomes) At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Commitment to Diversity: NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!