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  • Part-Time Remote Booking Agent – Holiday Rentals
    Part-Time Remote Booking Agent – Holiday Rentals
    2 months ago
    Part-time
    London

    Company IAG Real Estate Location Remote Work from Home Job Type Part-time 2–3 days per week approximately 3 hours per day Salary £35,700 per year pro rata About Us IAG Real Estate is an international property and holiday rental company specializing in short-term and mid-term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income. Job Description As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners. Responsibilities Respond to guest inquiries via email phone and booking platforms Provide accurate information about properties availability and pricing Manage reservations and confirm bookings Assist guests before and after booking with any questions or issues Communicate with property owners regarding availability and readiness Maintain accurate records of bookings and guest communication Requirements Previous experience in customer service hospitality travel or real estate is an advantage Strong written and verbal communication skills Good organizational skills and attention to detail Ability to work independently and manage time effectively Basic familiarity with online booking platforms and tools Availability to work part-time with a flexible schedule What We Offer Competitive part-time salary pro rata from £35,700 per year Fully remote work from home Flexible working hours Training and ongoing support Opportunity to grow within a real estate and holiday rental company.

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  • Team Leader
    Team Leader
    2 months ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Legal Secretary/Administrative Assistant
    Legal Secretary/Administrative Assistant
    2 months ago
    £1000–£1150 monthly
    Part-time
    Hounslow

    Contract length: 12 months – Renewable Expected hours: 20 per week Work Location: In person Job Summary We are a small firm seeking a highly organised and detail-oriented Legal Secretary/Administrative Assistant. This role involves providing comprehensive administrative assistance, managing correspondence, and ensuring the smooth operation of daily legal activities. The ideal candidate will possess excellent communication skills, proficiency in Microsoft Office suite, digital form filling and the ability to handle multiple tasks efficiently. This paid position offers an excellent opportunity to develop your career within a professional legal environment. Responsibilities • Type legal documents with accuracy, including statements, representations, affidavits and correspondence using dictation and copy typing., • Manage and organise legal files, documents, and case materials in accordance with firm procedures, • Schedule appointments, meetings, and court dates; coordinate with clients and external agencies as needed, • Handle incoming calls, emails, and other correspondence promptly and professionally, • Utilise Microsoft Office programmes such as Word, Excel, and Outlook., • Maintain confidentiality of sensitive information at all times, • Assist with general administrative duties including filing, photocopying, and data entry. Qualifications • Proven administrative experience, preferably within a legal environment, • Strong typing skills with high accuracy and speed, • Excellent organisational skills with the ability to prioritise tasks effectively, • Proficient in Microsoft Office suite (Word, Excel, Outlook), • Good IT skills with the ability to adapt to new software applications quickly, • Effective communication skills both written and verbal, • Strong time management skills with the capacity to meet deadlines under pressure, • Ability to work independently as well as part of a team, • Organised approach with attention to detail in all aspects of work Benefits • Enjoy part-time flexibility – 3 days a week (20 hours), • Pension Scheme with employer contribution, • Practical experience and on the job training, • Office closed between Christmas and New Year, • Holidays – 14 days including Bank Holidays, • Free car parking available This position is ideal for a motivated individual seeking to advance their career in the legal field particularly in immigration, asylum and nationality law while contributing to a small professional team dedicated to excellence. Candidates in West London preferrable

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