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Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Flat Iron Back of House: Kitchen porter. Our mission at Flat Iron is to make remarkable steak accessible to all. Not just that, we also try to look after all our guests as if they were old friends. Everyone is welcome. To do that, we have an amazing team of great people who love what they do and love working at Flat Iron. So much so, that for three years in a row we have been voted one of the UK’s top 100 companies to work for. We have won many other awards but being listed as one of the best employers in the country is something we are incredibly proud of. What we’re looking for: Passion – You work in hospitality because you care. For you, getting stuck in and living life to the full is more fun than treading water. Like an old friend - You are generous, hospitable and you treat guests like old friends. No formality, no upselling, no showing off. Just care, fun, and a little bit of love. Straight up - No fuss, no-frills. You are honest, decent, and straightforward with others and with our guests. Indie spirit – You are independent in thought and spirit, not tied to what others say you should or shouldn’t do. We love working at Flat Iron and we’re sure you will too… here's why: Staff parties – we close all our restaurants annually for the most epic party. Trips - Individual restaurant socials and trips to our suppliers in Yorkshire and Cornwall. 50% off food for you plus 3 friends in any Flat Iron Restaurant, once a month. Wagestream, access 50% of your earned wages before payday. Employee Assistance Programme - confidential advice, guidance, and support 24/7, 365 days a year. Most importantly - A great culture, amazing people, and a supportive and inclusive environment to grow. Please note you need to be over 18 to apply for this role