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Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What youll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location Hatfield (Hybrid-working) Hours: Full-time Role type: Permanent TPBN1_UKTJ

Project Manager (HVAC / Large Commercial) £80,000-£100,000 + Progression + Regular International Travel + Bonus + Hybrid Working + Enhanced Pension + Company Car + Company Benefits Remote - with regular travel across EMEA Are you a Project Manager from an HVAC / Large Scale Commercial or similar background looking to be the go-to person responsible for heading up cutting edge, far-reaching projects across EMEA within a global manufacturer who offer the chance to make the role your own, travel the world and to directly influence departmental development? This company are a market leading manufacturer of Piping systems who have been established for over 100 years and have grown to the point that they have several thousand employees across multiple continents. Due to an ever-increasing and adapting project workload, they are looking to grow their projects team. In this technical role you will be heading up large scale commercial projects, undertaking end-to-end project management from aftersales through to completion stage. You will oversee a varied portfolio including data centres and manufacturing sites across the EMEA region as you liaise with key stakeholders and other departments to ensure multi-level execution. Further to this you will be responsible for upselling to customers and driving the development of the department going forward. The varied role would suit a Project Manager or similar from an HVAC / Large Commercial background looking for a fully autonomous role working on unique projects within a global engineering company who offer major progression. The Role: * End-to-end project management on large scale commercial projects * Ensure multi-level project delivery on time and within budget * Grow team around you as role develops * Liaise with stakeholders, customers and other departments * Carry out regular international travel / stay aways * 1x per week on site in Coventry The Person: * Project Manager or similar * HVAC / Data Centres / Large Scale Commercial background * Looking for a role with regular international travel Reference number: BBBH23254 Project, Manager, Engineering, Manufacturing, Commercial, Large Scale, Data Centres, Hospitals, PM, Operations, M+E, Technical, Sales, Piping, Construction, Plastic, Progression, Midlands, Birmingham, Coventry, London, Manchester, Sheffield, International Travel, Global If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Introduction: PathQA design and manufacture quality assurance tools for the measurement, standardisation, regulation and calibration of imaging devices within the digital pathology sector. PathQA products have applications in cancer diagnostics, clinical quality assurance, pharma research, medical device regulation and AI development. An ISO 9001 accredited organisation, all aspects of our work have a focus on Quality. Position Overview: PathQA are seeking a dedicated production operator to join our manufacturing team as we expand operations. This position will play a key role in ensuring the smooth operation of our manufacturing processes, working towards the timely delivery of high-quality products. Responsibilities will include assembling components, undertaking final testing of products and performing quality control checks to ensure that production goals are met efficiently. Additionally, there is potential for R&D collaboration, contribution to productisation and improvements to production processes of emerging technology. The ideal candidate should possess a keen eye for detail and an aptitude for working with delicate materials. Additionally, experience working in a manual manufacturing environment is vital, along with familiarity with ISO 9001 QMS and the ability to adhere to strict cleanroom protocols Key Responsibilities: Component assembly following detailed build instructions End of line testing following detailed work instructions Contribution and adherence to production schedules to support company targets Production and maintenance of accurate production data records for reporting purposes Compliance with manufacturing and cleanroom procedures (including PPE requirements) Maintenance of cleanroom work environment, work area and tools in line with schedules Inspection and maintenance of production rigs in line with TPM schedule Communication with line manager in the event of defects or issues, to minimise downtime Manage on-hand stock levels and work with operations team to maintain necessary levels Work in a safe manner, adhering to company health and safety procedures Contribute to continued ISO 9001 compliance Qualifications and Requirements: Genuine experience of working in a technical manufacturing role Experience of cleanroom environments Familiarity with Quality Management processes Experience of working within an ISO 9001 accredited business preferred Ability to follow detailed work instructions carefully Ability to concentrate & focus on task at hand, occasionally for extended periods Computer literacy Excellent manual dexterity, keen eye for detail & a steady hand Good communication skills and ability to collaborate with a team Right to work in the UK TPBN1_UKTJ

Job Title: Vehicle Valeter (Quality Inspector) Location : St Albans Hours : Full Time 40h week (Mon-Fri + Saturday on a rota) Salary : £26,001.53 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, committed to delivering exceptional service and are looking for an opportunity for training and development - we would love to hear from you Key Responsibilities: Ensure all vehicles are thoroughly cleaned and prepared for rental according to company standards Conduct thorough inspections for pre and post-rental damage, reporting any issues to the Branch Manager Perform debowse tasks in line with safety guidelines Complete fuel sheets accurately, recording all necessary readings Maintain cleanliness and organization of work areas, including wet and dry bays and store rooms Assist with the preparation of sales vehicles, including livery removal and minor damage polishing Ensure the security of the compound and vehicles Conduct daily checks on equipment to ensure proper functionality Record all vehicle damage accurately and report it to the office for further investigation Manage the yard to ensure vehicles are organised neatly and in accordance with security guidelines Adhere to all company policies, procedures and safety regulations Ensure the security of the compound and vehicles at all times Assist with vehicle delivery and collection as required. Company Overview: Thrifty is the largest privately owned leasing company in the UK with 89 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Don't miss out on the chance to join a dynamic and rapidly growing team in a thriving environment! APPLY NOW and joinus! TPBN1_UKTJ

Job Title: Senior Hydrologist Ref. No.: CJD2102F26 Location: Based near Hemel Hempstead Salary: £40,000 - £50,000 This is a fantastic opportunity to join my client, a highly-regarded, market-leading Multidisciplinary Consultancy, renowned for delivering their expertise throughout the engineering and environmental landscapes, delivering major, exciting projects across the UK. They are currently seeking a driven, knowledgeable Senior Hydrologist, willing to lead a high-performing team and deliver on an extensive range of projects, whilst contributing to Business Development (BD) activities. You will be based near the lively, picturesque town of Hemel Hempstead. Benefits for the role of Senior Hydrologist include (but are not limited to): • Competitive salary (commensurate with experience) * Contributory pension scheme * General annual leave (with option to buy more leave) * Regular training and mentoring, with a focus on career development * Private healthcare scheme * Childcare vouchers * Salary-sacrifice Electric Vehicle (EV) scheme Responsibilities for the role of Senior Hydrologist include: • Prepare Flood Risk Assessments (FRA), Environmental Impact Assessments (EIA), and drainage assessment reports * Oversee aspects of project submissions, including tenders, quality assurance, etc. * Self-manage your involvement with a range of hydrology projects, ensuring work is completed to the highest of standards, to agreed timescales and budgets * Produce hydrological and hydraulic calculations * Liaise with key clients and stakeholders * Provide leadership to, and mentor, colleagues within the team, guiding them through their professional development Required skills and experience for the role of Senior Hydrologist include: • A First Degree in Hydrology or a cognate discipline * Considerable experience of working in a hydrological role, within a UK-based consultancy (or Local Authority) setting * High-level proficiency in the use of relevant software systems, including FEH, WINFAP, Flood Modeller, HEC-RAS, WinDES, and AutoCAD * Good communication (written and verbal), interpersonal, and organisational skills * Technically-minded with excellent report-writing skills Desirable skills and experience for the role of Senior Hydrologist include: • A higher qualification in a relevant discipline * Chartered Status with a relevant, recognised Professional Body, or actively pursuing this * Hold a full, valid UK Driving Licence If you are interested in the role of Senior Hydrologist, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.

Finance Controller- £70,000 + Trust Member Profit Share & Benefits St Albans, AL4- Office-Based. The Role Are you a senior finance professional ready to shape the financial future of a respected, growing business? Do you have the experience to lead teams, drive process improvements and provide strategic insight at a leadership level? Selectaglaze is looking for a strong, commercially minded Finance Controller to take ownership of the finance function and lead the development of robust processes, controls and reporting. You will combine strategic oversight with hands-on leadership. You will be the driving force behind the finance team, shaping workflows, strengthening controls, and providing insight that informs critical business decisions. Your leadership will ensure the business has the financial clarity and structure it needs to grow sustainably. This is a highly influential role where your strategic leadership will directly support business growth and operational excellence. Ready to use your expertise to shape the financial direction of a respected and growing business? Apply today to join Selectaglaze. Please note, this is an in-office role and candidates need to reside within a commutable distance to St Albans. Key Responsibilities: Lead financial strategy, planning, budgeting and forecasting Provide accurate, insight-rich analysis to support strategic and operational decisions Build, refine and embed robust financial processes and internal controls Manage cash flow, working capital and banking relationships Oversee procurement governance and cost control Ensure regulatory compliance and audit readiness Champion systems improvements, automation and data integrity Lead, coach and develop the finance team, fostering high standards and performance The Company Founded in 1966, Selectaglaze is the UKs specialist provider of secondary glazing. Testament to the quality of product, service and knowledge, Selectaglaze was awarded a Royal Warrant in 2004. We supply and fit our products in some of the countrys most prestigious buildings. We have been able to continuously develop our products to meet changing needs eg noise reduction, heat retention and safety. As an Employee Ownership Trust all colleagues have a stake and a say in how the company is doing. We are proud to put our people first and have approximately 80 colleagues comprising office, factory and installation teams. The Benefits £70,000 salary + Trust Member Profit Share 6% employee / 6% employer matched pension Life assurance (4 salary) 33 days holiday including bank holidays, with option to buy more Health cash back schemes Long-term stability in an employee-owned business The Person ACA, ACCA or CIMA qualified (or equivalent experience) Experience in a senior finance role, ideally within an SME Strong Excel and analytical skills Confident communicator with non-finance stakeholders Knowledge of procurement governance and cost control Practical, organised and detail focused TPBN1_UKTJ

Complaints Resolution Team Leader (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £38,325.00 per annum Permanent, Full Time (37 hours per week) Thrive Homes are seeking a Senior Complaints Handler / Team Lead to oversee the daily operation of the complaints service, managing the team and ensuring all complaints are logged, assigned, and progressed in accordance with the Housing Ombudsmans Complaint Handling Code, relevant regulatory requirements, and Thrives internal policies and procedures. This key role will provide daily supervision, coaching and performance management for a team of eight, ensuring wellbeing and development in line with organisational policies. While this role is hybrid, you will be required to attend our office to gain a thorough understanding of our Repairs department and how it operates. This will include spending time with colleagues, observing key processes, and building the knowledge needed to handle related complaints confidently and effectively. Other Responsibilities: Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated. Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate. Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements. Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required. Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required. Line management. Requirements: Supervising or line managing staff, including allocating work, monitoring performance, supporting development and managing day-to-day operational issues. Complaints handling in social housing or a regulated environment. Working in a complaints role and applying complaint handling procedures in line with the Housing Ombudsman Complaint Handling Code or equivalent regulatory standards. Workload planning, case allocation and deadline management in a high-volume environment. Organising team workloads, allocating cases or tasks, prioritising work and ensuring responses are delivered within policy or regulatory timescales. Use of case management systems and Microsoft Excel (intermediate level or above). Using systems and spreadsheets to track cases, manage workflows or produce operational information. Providing operational guidance and supporting complex or sensitive cases. Acting as a first point of contact for colleagues, advising on complaint handling or customer cases and escalating risks appropriately. Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 2 nd March 2026 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Thrive Homes and Watford Community Housing are exploring a potential merger that would create a stronger organisation built on shared values and geography. For our people, this means new opportunities to grow, develop, and make an even bigger impact. By combining resources and expertise, we aim to invest more in homes, deliver excellent customer service, and expand affordable housing for local communities, all while offering our staff greater scope to shape their careers in housing. TPBN1_UKTJ

Are you an experienced SEO specialist looking for a step up into a prestigious, high-growth environment? Our client, a highly regarded and well-established digital agency based near St Albans, is seeking a technical-minded SEO Executive to join their award-winning team. This is a brilliant opportunity for a professional who thrives on data, technical troubleshooting, and delivering high-impact organic growth for a diverse high profile portfolio of clients. The Opportunity This agency is known for its high staff retention and commitment to professional development, making it the ideal home for an ambitious SEO professional. The Role Strategic Execution: Develop and implement end-to-end SEO roadmaps, from complex keyword mapping to content gap analysis. Performance Tracking: Utilise GA4 to provide high-level reporting and actionable insights to stakeholders. Client Management: Act as the technical point of contact for a range of exciting accounts, bridging the gap between data and business goals. The Requirements At least 1 years Agency Experience (Ideally) Proven experience with Technical SEO Analytical Mindset Strong Communication Why This Agency? Hybrid Flexibility: A genuine balance of home and office-based work. Reputation: Work for an agency that is genuinely respected within the search industry. Collaborative Culture: No silos here—you'll work alongside a great team to deliver holistic digital excellence. For immediate consideration, apply with your CV or feel free to call for more details. TPBN1_UKTJ

Electrical Designer (AutoCAD & Trimble) - Industrial Electrical Contracting Location: St Albans, Hertfordshire Employment Type: Full-time, Permanent Reports to: Director Salary: Up to £60k depending on experience Project Values: Up to £1m Company Turnover: ~£10m About the Role We're seeking an experienced Electrical Designer with strong AutoCAD and Trimble (layout/MEP) skills to deliver accurate, buildable designs for industrial electrical projects (manufacturing, process, Warehouses, offices). You'll own the production of coordinated drawings, cable containment layouts, schematics, and as-built documentation, while supporting preconstruction, procurement, and site teams through to handover. You'll thrive here if you enjoy translating scope and standards into practical designs that work first time on site, maintaining momentum on multi-discipline projects up to £1m. Key Responsibilities Design & Drafting Produce coordinated 2D AutoCAD drawings: GA layouts, cable containment, small power, lighting, earthing/bonding, cable routing, and schematics. Generate detail drawings (brackets, supports, penetrations, mounting details) and as-built records. Maintain drawing registers, revisions, and CAD standards. Trimble / Digital Layout Prepare and export Trimble field points ; support Trimble layout for set-out and verification on site (coordinates, tolerances). Collaborate with site engineers to validate layout data and resolve discrepancies. Technical Coordination Interface with client, consultant, and contractor models/drawings; manage RFI s and resolve clashes/coordination issues. Review and incorporate vendor/plant data (MCCs, UPS, switchgear, lighting controls, instrumentation, drives, etc.). Support single-line diagrams, load schedules, and cable sizing (tools/standards as adopted by the company). Standards, Compliance & QA Design to BS 7671 , relevant EN/BS standards, and client specs; awareness of CDM responsibilities and safe design principles. Ensure compliance with QA procedures (checklists, self-checks, peer reviews, redlines) and maintain audit-ready documentation. Project Support Work with estimators and PMs to develop take-offs , BOQs , and preconstruction packs . Provide technical support to procurement (specs, submittals) and to site teams (buildability, change control). Attend design reviews, coordination meetings, and occasional site visits for surveys, mark-ups, and layout validation. What You'll Bring Essential 3-7+ years' experience in Electrical Design for contracting in industrial/commercial environments. Advanced AutoCAD skills for electrical layouts and schematics; disciplined approach to layers, blocks, xrefs, and standards. Practical experience with Trimble (MEP / layout / field points) for on-site set-out and verification. Working knowledge of BS 7671 , cable routing/sizing principles, and constructability for containment and power systems. Strong coordination skills with mechanical/structural disciplines; ability to read and interpret architectural/structural drawings. Clear documentation habits: drawing registers, revisions, naming conventions, and as-builts. Desirable . Industrial sectors exposure: FMCG, pharma-lite/utilities, warehousing, energy, food & beverage, water, or manufacturing. ECS/CSCS card, (Trimble ProDesign), or similar tools experience. Qualifications HNC/HND or degree in Electrical or Building Services Engineering or related discipline (or equivalent experience). Demonstrable portfolio of coordinated electrical drawings on live projects. Key Competencies Detail-focused with a 'right-first-time' mindset; pragmatic about buildability and programme. Strong communicator-able to convert site feedback into drawing updates quickly. Organised and accountable-comfortable managing multiple workstreams and deadlines. Safety-conscious-designs reflect safe installation, access/maintenance, and lifecycle considerations. Curious and improvement-minded-proposes standard details, libraries, and CAD best practices. Tools & Platforms AutoCAD (advanced user) Trimble (MEP / Field Points / Layout; Trimble Connect exposure beneficial) Microsoft 365 (Teams, SharePoint, Excel What We Offer Competitive salary + performance bonus (DOE) Pension, 20 days' holiday + bank holidays Professional development & trainin Supportive culture with direct access to decision-makers in a £10m turnover business To apply please contact Nathan on 07423 43829 or apply online --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website. TPBN1_UKTJ

Quality Inspector Precision Machined Components Location: Kings Langley, Hertfordshire Salary: Up to £50,000 per annum Employment Type: Full-Time | Permanent Benefits Modern, state-of-the-art CNC manufacturing and inspection facility Approachable and transparent management team Ongoing training and career development Friendly, supportive working environment 25 days holiday plus Bank Holidays Company pension scheme PPE provided Overview An excellent opportunity to join a high-precision CNC manufacturing business specialising in complex machined components for sectors including aerospace, defence, motorsport and robotics. Based in a clean, modern engineering facility, this role focuses on mechanical quality inspection of tight-tolerance parts produced using advanced CNC machining processes. You will play a key role in ensuring components meet exact customer, drawing and quality standard requirements. Key Responsibilities Mechanical inspection of precision machined parts and components Manual and visual inspection using precision measuring equipment Operate CMMs and interpret inspection results Verify CMM reports through manual inspection where required Complete First Article Inspection (FAI) reports Compile Certificates of Conformity and quality documentation Maintain full component traceability and document control Liaise with machining teams and management on quality issues Support problem-solving and continuous improvement activities Skills & Experience Strong attention to detail and methodical working approach Experience inspecting tight-tolerance machined components Confident working from engineering drawings Organised, reliable and able to prioritise workload Analytical mindset with good problem-solving ability Comfortable working independently and as part of a team Basic IT skills (Microsoft Office) Advantageous Experience CMM inspection experience (PC-DMIS preferred) Use of Visual FAIR / Q-Pulse Experience working to AS9100 or ISO 9001 standards Strong understanding of GD&T Background in subcontract precision machining environments Minimum 2 years quality inspection experience Hours of Work Day OR Night shifts available DAYS: Monday to Friday: 8am to 4pm NIGHTS: 5pm to 5am Monday to Thursday Shift premium uplift of 20% Regular overtime available (typically 10+ hours per week) Overtime paid at x1.5 Why Apply? This is a chance to join a well-invested, high-precision engineering business where quality inspection genuinely matters . Youll work in a clean, modern environment inspecting complex, tight-tolerance machined components for demanding sectors, using advanced CNC and inspection equipment. The role offers long-term stability , regular paid overtime , and clear opportunities to develop your skills within a supportive, engineer-led team that values accuracy, consistency and continuous improvement. TPBN1_UKTJ

Health, Safety & Environmental Advisor (HSQE) Harpenden-based | South of England A growing, highly respected communications and infrastructure contractor working across rail, highways, and critical national infrastructure. Based in Harpenden, we deliver complex, safety-critical works for major clients including Network Rail, supporting projects that keep the UK moving and connected. We pride ourselves on doing things properly - with high standards, strong leadership, and a genuinely positive safety culture. As our business continues to grow, we're now looking for an experienced Health, Safety & Environmental Advisor to play a key role in shaping, supporting, and championing HSQE excellence across our operations in the South of England. The Role This is a senior, hands-on HSQE role within the business, working closely with our leadership team, site managers, and clients. You'll be the company's competent HSQE representative for both head office and operational sites, ensuring full compliance with legal, client, and industry requirements - particularly within Network Rail and highway environments . You'll be visible, trusted, and influential, supporting live projects, maintaining critical accreditations, and driving continual improvement across health, safety, and environmental performance. Key Responsibilities Act as the HSQE lead for Network Rail and Highway works , in line with NR/L2/INI/CP0070 Support and maintain the company's Network Rail Principal Contractor Licence Provide regular HSQE reporting to the Senior Management Team Deliver site inductions, briefings, and workforce consultations Ensure HSQE compliance across all Gauge operational sites and projects Attend and contribute to client and project H&S meetings and forums Coordinate and chair weekly HSQE Senior Management meetings Lead the development and continual improvement of Safety and Environmental Management Systems (SMS / EMS) Manage the Occupational Health interface Support Safe Systems of Work planning, including: Network Rail SSOW Planning RAMS Method Statements WPP / TBS Drive continuous health, safety, and environmental improvement across the workforce and supply chain Provide clear, practical, and pragmatic HSQE advice to managers, supervisors, and site teams What We're Looking For Essential Full UK driving licence Environmental qualification CSCS Card Minimum 3 years' HSQE experience within rail and highway environments Experience across Network Rail AC, DC, and non-electrified infrastructure Strong knowledge of Network Rail standards, RISQS, and Principal Contractor Licence audits Good working knowledge of NRSWA Desirable NEBOSH Diploma or NVQ Level 3 (Rail) TechIOSH (or higher) IOSH membership ISO 45001 / OHSAS 18001 and ISO 14001 Auditor (or working towards) Experience supporting or leading management system audits and accreditations Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officers youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less that 6 points. Strong customer service background with the ability to remain calm and professional in challenging situations. Whats in it for you? Salary: Dual Fuel - £42,285 Dual Fuel (3 phase/CT) - £43,370 Dual Fuel - £45,538 (if based inside the M25*) Dual Fuel (3 phase/CT) - £46,623 (if based inside the M25*) We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LW #Seeka INDREG TPBN1_UKTJ

Customer & Neighbourhood Officer East Patch (12m FTC) Salary : £37,736 per annum + Excellent Benefits Location: Goldings House, Hatfield (Main Office base), High Wycombe (Occasional attendance for department meetings, training sessions) & Letchworth Garden City (Occasional attendance for team meetings). Contract Type: 12 month Fixed-Term-Contract. Help us create neighbourhoods where people feel safe, supported and proud to live. Weve evolved our Housing Officer role into Customer & Neighbourhood Officer, and wed love for you to join our dedicated, highly motivated team. Our mission is simple: deliver outstanding service by understanding our residents, our communities and the challenges they face. As part of our continued growth, were recruiting for a full-time Customer & Neighbourhood Officer to support our East Patch, working closely with our East Housing Team on a 12 month Fixed-Term-Contract. This role is a blend of patch-based work and demand-led support, ensuring were visible, responsive and proactive in the communities we serve. This is a hybrid role, based primarily out of Goldings House, Hatfield, with occasional travel to our High Wycombe and Letchworth offices. Youll typically spend two to three days each week on-site or out on patch, with the remaining time working from home. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. What youll do As a Customer & Neighbourhood Officer, youll play a pivotal role in delivering a proactive, holistic and customer-centred neighbourhood management service across our East Patch (Hertfordshire, Bedfordshire and surrounding counties). Youll be the face of SettleParadigm in the community, building relationships, solving problems and helping customers sustain their homes. Your responsibilities will include: Ensuring high levels of service performance and customer satisfaction Identifying when specialist support is needed to help customers sustain their tenancies Using data insights to drive area and service improvements Managing a mixed-tenure area and handling both day-to-day and complex cases Collaborating with internal teams and external partners to deliver area plans and improve our neighbourhoods This is a highly visible and rewarding role where youll be an advocate for our residents, delivering services in line with our Customer Care Standards and making a real difference in the communities we serve. What were looking for Strong customer focus with experience and understanding of social housing issues and associated legislation Ability to manage a demanding and diverse workload, including case management Advanced communication skills, both written and verbal, with the ability to influence and get things done Commitment to continuous personal and professional development Organised, self-motivated and able to work independently A full driving licence, access to your own vehicle and the ability to travel across the East Patch (business mileage paid at 45p per mile, excluding home-to-work commute) For added brilliance Knowledge of Anti-Social Behaviour management Experience in Tenancy Sustainment Understanding of Benefits and welfare systems Awareness of Safeguarding responsibilities Knowledge of Housing law Relevant Court experience CIH Level 3 qualification Ability to signpost customers to relevant support services such as Citizens Advice, debt management or older peoples services Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £37,736 per annum + Excellent Benefits 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours & Additional Pay Hours and working pattern: 37 hours per week, Monday - Friday. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 13/03/2026 We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

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