City of London
This role will cover IT administration, some office administration and ad hoc PA work. Client Details This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services. Description Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed. • Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes., • Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters., • Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager., • Maintain and organise shared drives and document storage via SharePoint and Office 365., • Coordinate updates, access control, and file permissions across digital systems., • Keep software licences and subscriptions up to date and tracked., • Support setup of meeting room technology (AV, Teams, screen-sharing)., • Assist with ad hoc IT projects and new tech/process rollouts., • Document basic IT procedures and update internal guides or FAQs for staff use. Office Management • Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment., • Act as a contact for the building's management team, resolving facilities-related issues as they arise., • Maintain office supplies, kitchen stock, stationery, and all other consumables., • Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors)., • Support with incoming/outgoing mail and deliveries., • Support with meeting room bookings and ensure presentation equipment is in working order., • Take initiative to help solve office-related issues proactively and independently., • Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial., • Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings)., • Schedule and coordinate board and investor meetings., • Manage confidential and time-sensitive information with discretion., • Support document execution and legal paperwork handling (e.g. NDAs, lease agreements)., • Maintain a good working relationship with key stakeholders, including our investors and capital partners., • Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). • Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same., • Experience in a similar Office Manager, EA/PA, or multi-functional administrative role., • Excellent organisation and communication skills with a keen eye for detail., • Able to balance multiple priorities while delivering excellent service across the business., • Comfortable working independently and making decisions when needed., • Discreet and professional when handling confidential matters., • Confident dealing with senior stakeholders, contractors, and suppliers., • Comfortable supporting a team in an in-office environment, being present five days a week., • Familiarity with IT support or systems administration. Job Offer £35,000 to £40,000 *depending on the candidate) plus benefits