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Are you an experienced Block Property Manager looking for your next opportunity? If so, we have an exciting permanent opportunity where you will be responsible for the delivery of management services to a portfolio of residential and mixed-use buildings and estates predominantly across West London. The ideal candidate will need to drive and have their own car, have good knowledge of leasehold property management and section 20 works along with either the ATPI, MTPI or AIRPM qualification. As Block Property Manager you will be responsible for: - • Carrying out property Inspections and arranging maintenance: Inspections and Reports, • Overseeing finance: Budgets and Client Accounts, • Overseeing Insurance: Building, Directors and Officers insurance, • Attending meetings: EGMs, AGMs, Directors’ and Residents’ meetings, • All related correspondence and administration, • Dealing with breaches of the Lease, • Liaising with Contractors, • Property Sales (Assignment of the Lease), • Dealing with enquiries and complaints You will need: - • Previous experience in a similar leasehold block property management role, • Ideally either the ATPI, MTPI or AIRPM qualification, • Knowledge of ARMA and RICS, • Strong problem-solving and communication / relationship building skills, • A professional and confident approach, • To be highly organised, driven, flexible and self-motivated, • To be a car owner / driver due to the travelling involved with this role. In return for your hard work, our client is offering a salary of £35,000- £40,000pa + car allowance, 25 days holiday which rises with service, on-going training and support and lots more benefits are on offer when you have passed your probation. The working hours are 9.00am – 5.30pm Monday to Friday but flexibility is required. If you have the relevant skills and experience for this role we would like to hear from you

Our client, based in North London, is looking for a Senior Development Control Engineer Job Purpose: Working within the Development Control Team, you will be responsible for supporting the Highways Development Control Manager in the overall delivery of all highways and development control management, acting as statutory consultee for all planning applications with a transport impact, authorising and monitoring highway works including pre-application advice, construction management plans, travel plans, planning applications, legal agreements through to highways adoption. Also supporting the growth of the service including identification and securing of sustainable third-party income through an integrated "One Stop Shop" highways development approach. You will deputise for the Highways Development Control Manager and support them in their responsibilities to deliver highways development control activities and planning stakeholder relationship management. You will support in the achievement of growth and income targets including identification and securing of third-party income. You will also support in highways development control policies and procedures relationship within Planning Services. You will also be responsible for effective customer and stakeholder engagement and awareness, providing customer service excellence at all times. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Account Manager Basic Salary £40k to £50k + commission (uncapped) & Benefits Location – Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager position will play an instrumental role in driving continued growth from circa 50 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including their mass notification service and applications. Key responsibilities: • CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets., • First class account management service for our customers to maintain excellent CSAT and NPS targets, • Nurture customers within the account base to ensure a continued robust pipeline of opportunities., • Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis., • Delivering excellent bid and proposal responses with Executive summary and win themes, • Identify potential referrals, and the decision makers within the client organization., • Set up meetings between client decision makers and company’s practice leaders/principals., • Work cross functionally with other departments to improve and enhance the customer experience for all customers., • Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector., • Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: • Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service., • Great Account Management and Account Development skills, • Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue., • Proven track record of consistently achieving and exceeding sales targets, • Skilled in the ability to retain customers and prevent cancellations., • CRM experience essential, (SFDC desirable), • Demonstrable commercial acumen and use of Sales Methodologies

This role will cover IT administration, some office administration and ad hoc PA work. Client Details This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services. Description Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed. • Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes., • Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters., • Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager., • Maintain and organise shared drives and document storage via SharePoint and Office 365., • Coordinate updates, access control, and file permissions across digital systems., • Keep software licences and subscriptions up to date and tracked., • Support setup of meeting room technology (AV, Teams, screen-sharing)., • Assist with ad hoc IT projects and new tech/process rollouts., • Document basic IT procedures and update internal guides or FAQs for staff use. Office Management • Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment., • Act as a contact for the building's management team, resolving facilities-related issues as they arise., • Maintain office supplies, kitchen stock, stationery, and all other consumables., • Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors)., • Support with incoming/outgoing mail and deliveries., • Support with meeting room bookings and ensure presentation equipment is in working order., • Take initiative to help solve office-related issues proactively and independently., • Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial., • Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings)., • Schedule and coordinate board and investor meetings., • Manage confidential and time-sensitive information with discretion., • Support document execution and legal paperwork handling (e.g. NDAs, lease agreements)., • Maintain a good working relationship with key stakeholders, including our investors and capital partners., • Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). • Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same., • Experience in a similar Office Manager, EA/PA, or multi-functional administrative role., • Excellent organisation and communication skills with a keen eye for detail., • Able to balance multiple priorities while delivering excellent service across the business., • Comfortable working independently and making decisions when needed., • Discreet and professional when handling confidential matters., • Confident dealing with senior stakeholders, contractors, and suppliers., • Comfortable supporting a team in an in-office environment, being present five days a week., • Familiarity with IT support or systems administration. Job Offer £35,000 to £40,000 *depending on the candidate) plus benefits

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward

Consulting Project Manager - (Danish Speaking) Location: UK/EU Job Type: Full-Time Job Description: We are seeking a Consulting Technology Project Manager to manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. Key Responsibilities: • Lead end-to-end project management of client software implementations, upgrades, and integrations., • Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents., • Coordinate cross-functional, global teams to ensure successful project delivery. * Serve as the primary point of contact for senior client stakeholders, ensuring clear communication and strong relationship management. * Ensure the accuracy, reliability, and performance of all project deliverables. * Monitor project progress and performance, identifying and mitigating risks and issues as they arise. * Facilitate regular project status meetings and provide updates to stakeholders. * Actively manage project scope and costs, ensuring any changes are documented and approved through formal change control processes. * Develop and maintain comprehensive project documentation, including project initiation documents, risk management plans, and post-project reviews. * Ensure all projects comply with industry regulations, particularly those related to pharmacovigilance and data privacy (e.g. GxP, GDPR). * Coordinate and manage interactions with third-party vendors, consultants, and partners to ensure successful delivery and integration of external components or services. * Support continuous improvement of project management processes, tools, and best practices within the organization. * Mentor and guide junior project managers and team members, fostering a collaborative and high-performance team environment. Characteristics: • Well-organized self-starter with attention to detail. * Excellent client facing communication and problem-solving skills. * Strong written, communication, and interpersonal skills. * A desire to learn about our proprietary products Essential Experience and Qualifications: * Bachelor's or master's degree in computer science, Information Technology, Project Management, or a related field. * Should be proficient in Danish language skills * 8+ years of experience in project management, with at least 5 years in a senior or lead role delivering software solutions to pharmaceutical or life sciences clients. * Proven experience managing pharmacovigilance, clinical, or regulatory technology projects. * Knowledge of pharmacovigilance workflows and regulatory standards (e.g., ICH E2E, GVP Modules, FDA, EMA). * Expertise in project management methodologies (e.g., Agile, Scrum, Waterfall). * Proficiency in project management tools (e.g., Microsoft Project, Jira, SmartSheet). Preferred Experience and Qualifications: • Familiarity with signal detection, case management, and safety databases (e.g., Argus, ARISg)., • Familiarity with cloud-based solutions and big data technologies. * Technical background with experience in software development or IT infrastructure. * Knowledge of regulatory requirements and industry standards for technology solutions. * Certification in project management (e.g., PMP, PRINCE2). What We Offer: • Competitive salary * Opportunity to work with a dynamic and innovative team and world-class clients. * Professional development and growth opportunities. * A collaborative and inclusive work environment. * Work from home with limited travel

BAM UK & Ireland's Infrastructure Segment are seeking a Preconstruction Manager to provide strategic leadership, co-ordinate and manage bidding activity across the HS&M Business Unit and support the wider Transportation Sector. Ensuring a coherent and consistent approach to successfully meet client requirements, BAM objectives and assure BAM Stage Gate corporate governance from SG1-4. Your team The role will be based our of our office in Central London. Making Possible As Preconstruction Manager, you will be responsible for the following: Building the Team Organising and leading Business Unit Preconstruction meetings, forums and regular updates Proactively participating and contribution to Transport Sector Preconstruction meetings Ensuring, in conjunction with the Business Unit Leadership Team, HS&M Director and Sector Preconstruction Lead , a preconstruction competency within the business unit Setting the example of the professional behaviours expected Ensuring with the HS&M Director and Sector Preconstruction Lead that sufficient number and calibre of resources made available to the Bid Manager for each tender, working with the leadership team as required. Strategic Working in close cooperation with the HS&M Director, Sector Client Director and Sector preconstruction Lead to focus on preconstruction activities to meet the Business Unit OP objectives and long-term strategy Acting as the business unit representative at Transport Sector and Infrastructure Segment Preconstruction meetings Ensuring factual pipeline information for the HS&M Business Unit is visible on CRM and shared with the Business Unit and Sector Leadership Teams Overseeing compliance with and acting as the point of contact for Tender Desk and the Stage Gate process for the rail sector (Stage 1-4 inclusive) Engaging with Head of Estimating and Estimating team to ensure cognisance of market trends and stability are accounted for in risk management and budgets Ensuring in conjunction with the HS&M Director, Sector Client Director, Sector Preconstruction Lead, Client Relationship Leads and bid managers that win strategies are produced for all bids and that sufficient pre-position information is being collated Developing supply chain / SMEs strategic HS&M BU approach and relationships to drive value for money bid and delivery propositions Leading and motivating Leading, mentoring, motivating and energising bid managers, teams and individuals Coaching, encouraging and maintaining positivity within teams Collating, sharing and embedding Bid Management best practice Obtaining, sharing and applying lessons learned from bid feedback Proactively identifying and solving issues within organisation, individual and logistics to facilitate bid process and production Encouraging and harnessing creative and imaginative proposals from within the team to ensure the development of the best possible solution Driving, developing, reviewing and evolving bid strategies regularly through the bid process Solid understanding of contract, technical and pricing processes to allow challenge of proposed strategies Supporting the wider team, collaborating to find successful solutions Coordinating BU Bid Management Training in conjunction with Sector Preconstruction Lead Undertaking any other duties that may be assigned by line management What do you bring to the role? Essential: Strong knowledge of the UK Infrastructure market & previous Rail or Major Project orientated experience would be beneficial Strong communication skills (written, oral and aural) Ability to bring teams together and work effectively Risk management, commercial and contractual awareness Experience working in the preconstruction environment Desirable: Bid Management competence / experience Professionally qualified to Chartered Engineer or equivalent Existing knowledge and relationships with a relevant client body, eg. HS2, TfL, Network Rail and other industry clients and stakeholders Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development TPBN1_UKTJ

Times 24 is looking for a commercially driven Senior Acquisition Manager to lead the identification, negotiation and delivery of new car park opportunities across the UK. This is a highly sales-focused role where you will be responsible for building a strong pipeline, converting opportunities, and driving revenue growth through new site acquisitions. You will operate in a fast-paced environment, using flexible and proactive sales strategies to secure new business. Working closely with Commercial Profit Managers, Commercial Profit Executives and site opening teams, you will play a key role in expanding the Times 24 portfolio and delivering against ambitious growth targets. This is a target-driven role with KPI expectations linked to pipeline development, site acquisition and successful openings, supported by an associated commission structure. Key Responsibilities Proactively identify and secure new car park opportunities across the UK Drive the full sales cycle from lead generation through to conversion and site opening Deliver against acquisition targets and contribute to overall business growth Build, manage and maintain a strong pipeline of qualified opportunities Develop and execute strategic sales plans to maximise acquisition potential Negotiate commercial terms with landlords, partners and stakeholders Collaborate with internal teams to develop compelling customer and market propositions Monitor competitor activity and use market intelligence to inform sales strategy Work closely with Commercial Managers to ensure opportunities convert successfully Provide accurate weekly pipeline reporting and monthly forecasting Manage multiple opportunities at varying stages of the sales cycle Analyse performance data to drive decision-making and prioritise high-value opportunities Support the successful mobilisation and opening of new sites in line with KPI expectations About You A highly motivated, results-driven sales professional Strong commercial awareness with a focus on revenue growth Proven ability to build and convert a sales pipeline Confident negotiator with excellent stakeholder management skills Able to work independently while collaborating across teams Flexible and adaptable approach to meet business demands Excellent communication and relationship-building skills Strong attention to detail and organisational skills Knowledge of parking operations or property acquisition (desirable) Full UK driving licence required Skills & Experience Proven track record in sales, acquisition or business development Strong customer and client relationship management skills Excellent negotiation and influencing abilities Commercial and financial acumen Ability to manage multiple opportunities and priorities Proactive problem-solving and opportunity identification Data-driven approach to pipeline and performance management What we offer: Competitive Package: £45,000 base salary + £5,000 car allowance. Commission Structure, with a first year OTE of £15k+ on top of base Reward & Recognition Program: Your efforts won't go unnoticed. Free or Discounted Parking: Your car deserves a good spot too! Work-Life Balance: Fantastic work-life balance in a supportive environment. Continuous Development: Ongoing training, coaching, and development in a helpful and encouraging environment. Pension Scheme: Employer contribution to your pension scheme. TPBN1_UKTJ

Account Director - Maternity Cover to Perm Are you a proactive and driven sales manager looking for an exciting opportunity to make a significant impact? Salary: £60k - £65k plus benefits such as 25 days holiday + bank Holidays, 4% Pension, CAP, Death Insurance, 5% to 10% Yearly Bonus and modern interactive offices, including excellent facilities. Contract: Maternity cover until September 2027, with possibility of going permanent if successful within their role. Hours: Full-time, 37.5 hours per week between 8.30am to 5.30pm offering a hybrid model of 2 days in the office, flexible arrangements available. Start Date: June or July 2026 My client is seeking an Account Director or experienced Senior Account Manager to join their dynamic European team! This role is perfect for someone who thrives in a fast-paced environment and is eager to contribute to the growth of a forward-thinking marketing organisation. Why Join? Be part of a close-knit team that values open communication and collaboration. Participate in an associate committee that ensures your voice is heard! Enjoy a workplace culture that celebrates successes, birthdays, and team-building events. Take advantage of summer hours every four weeks, allowing for a half-day Friday! Engage in charitable activities and community service with dedicated volunteering days. Your Responsibilities: Exceed revenue and margin goals for your allocated accounts. Collaborate with the Managing Director to establish annual targets and strategies. Develop and implement sales plans for key clients, identifying growth opportunities. Foster strong relationships across various departments within client organisations. Proactively present strategic product suggestions to enhance client satisfaction and secure orders. Maintain regular contact with customers, ensuring a steady flow of repeat business and exploring new opportunities. Meet KPIs set by the Sales Director, including monthly sales targets and a structured contact plan. What We Need: 4+ years in B2B sales; 1+ year in people management or equivalent. Consultative and strategic selling, client relationship building, and exceptional communication skills. Education: Graduate degree level preferred or equivalent Strong problem-solving abilities, excellent organisational and time management skills, and proficiency in Excel, PowerPoint, and Salesforce CRM if preferable. Our Ideal Candidate: Is driven by an entrepreneurial spirit and a determination to succeed. Communicates fluently in English, with additional European languages desirable. Are you Ready to Make a Difference? If you are excited about the opportunity to grow within a vibrant organisation and contribute to its success, we want to hear from you! Apply now to join a team that values collaboration, celebrates achievements, and is committed to excellence. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Department: Operations / Construction Reports To: Operations Director / Contracts Manager Location: London Employment Type: Full-time Job Summary We are seeking an experienced and highly organized Ductwork Project Manager to oversee HVAC ductwork projects from initial planning through completion. The successful candidate will be responsible for managing timelines, budgets, subcontractors, and client relationships while ensuring projects are delivered safely, on schedule, and to the highest quality standards. Key Responsibilities Manage multiple ductwork installation projects simultaneously Plan project timelines, resources, and manpower requirements Coordinate with clients, engineers, and site teams Review drawings, specifications, and project scope Prepare and monitor project budgets and cost forecasts Oversee procurement of materials and equipment Conduct site visits and progress meetings Ensure compliance with health & safety regulations Manage subcontractors and direct labour teams Track project progress and produce reports Resolve technical and logistical issues on-site Ensure quality standards and installation accuracy Support tendering and pre-construction activities when required Requirements Proven experience in ductwork or HVAC project management Strong understanding of sheet metal duct systems and installation methods Ability to read and interpret construction drawings Knowledge of construction health & safety regulations Excellent organizational and communication skills Strong budgeting and cost-control experience Proficient in Microsoft Office (Excel, Word, Outlook) Experience with project management software (preferred) Full driving license (preferred) Preferred Qualifications HVAC or Mechanical Engineering background SMSTS / SSSTS certification CSCS Card Experience working on commercial construction projects Knowledge of BIM / coordination processes (advantageous) Key Skills Leadership & team coordination Problem-solving mindset Time management Attention to detail Client relationship management Negotiation skills Benefits Competitive salary Company vehicle or allowance Pension scheme Career progression opportunities Training and development support Paid holidays Working Conditions Combination of office and site-based work Travel to project sites required Occasional overtime to meet project deadlines

Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment

Account Manager – Service Contracts & Aftersales Managing and growing a portfolio of 600 existing B2B customers, focused on renewing maintenance agreements and increasing aftersales revenue across commercial laundry and catering equipment. Benefits: * £34k–£38k basic + £12k–£15k uncapped OTE * Hybrid/EV company car or allowance * 25 days holiday + 8% pension + healthcare + life assurance Territory: South East and South Central Products: Maintenance agreements, plus consumables, chemicals, spares and remote connectivity solutions Customers: Hotels, leisure, foodservice, education and healthcare ________________________________________ The Role - Account Manager: • Inherit a well-established base of 600 live accounts • Renewing service/maintenance contracts on commercial laundry equipment • Increasing revenue through aftersales (consumables, chemicals, spares) • Build relationships with key decision-makers across your accounts • Identify and win additional opportunities within existing customers • Opportunity to develop new business where identified The Successful Applicant - Account Manager: • Experience in field sales, ideally selling service/maintenance contracts • OR background in laundry chemicals, catering equipment or similar • Open to candidates from wider B2B capital equipment sectors • Commercial mindset with a proactive, relationship-led approach • Self-motivated, target-driven and comfortable managing a large territory Our Client: • Global manufacturer of commercial laundry and catering equipment • Established for 100+ years with a presence in over 100 countries • £billion turnover business with a strong brand and market position Why this role stands out: • Large, active account base (not a cold start) • Strong recurring revenue model • High-margin product areas (chemicals & consumables) • Clear opportunity to grow accounts, not just maintain Apply Now Click ‘apply now’ to find out more about this Account Manager role and other field sales opportunities. Integra Outsourcing Specialists in recruiting field sales professionals across a number of B2B vertical marlets across the UK. Key Words Account Manager, Service Contracts, Maintenance Agreements, Catering Equipment, Laundry Equipment, Capital Equipment, Field Sales, Area Sales Manager, Business Development Manager

This is a great role for a Key Account Manager/Client Relationship Manager who is looking to make a step up into a senior manager role or a senior manager looking for a fresh challenge. Senior Client Relationship Manager – new role in re-vamped client team in major international law firm. Taking c

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A bit about the role:**The Client Relationship Manager plays a key role in enhancing and maintaining the reputation of Aviva Investors by delivering first-class relationship management and client service to EMEA institutional clients. Client Relationship Manager page is loaded## Client Relationship

The Client Relationship Manager plays a key role in enhancing and maintaining the reputation of Aviva Investors by delivering first-class relationship management and client service to EMEA institutional clients. This role is responsible for the day-to-day management, servicing and development of a d

An independent accountancy firm in South West Kent is seeking an experienced Client Manager to manage a diverse portfolio of clients and ensure high-quality service delivery. The ideal candidate will have a minimum of 5 years' experience in an accountancy practice, strong communication skills, and a

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Attending client relationship meetings, providing valuable insights and training fee earners on client listening and client experience activities. Home Client Relationship Manager – Midlands. Maintaining client service tools for each client liaising with the client service team.

Are you an experienced Account Manager with a passion for cultivating new business relationships? Are you sales savvy with an eagle eye for uncovering new business opportunities with prospective and existing clients? Do you want to work for a renowned Midlands organisation that is a pioneer in its i

Anthem Consulting is seeking a Senior Client Relationship Manager for an exciting role within a revamped client team in a major international law firm. Ideal for a Key Account Manager looking to step up or a senior manager seeking a fresh challenge. Responsibilities include account planning, buildin

A top national law firm are searching for a Client Relationship Manager to join their team for a 12 month fixed-term contract. Home Client Relationship Manager (Mat Cover) – Birmingham. Client Relationship Manager (Mat Cover) – Birmingham.

The successful Client Relationship Manager will be responsible for managing and nurturing client relationships, ensuring high levels of customer satisfaction, and identifying opportunities to expand accounts. This is a fantastic opportunity for a passionate and talented Client Relationship or Accoun

Manage and develop a portfolio of key client relationships, working closely with partners and client teams to drive satisfaction, engagement, and revenue growth. Support client teams in preparing for and following up on relationship meetings, ensuring client listening protocols are followed and feed

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International Outreach: Identify and engage potential international guests, high‑value members, and corporate clients from global markets. Relationship Management: Act as the first point of contact for international inquiries, ensuring a "white‑glove" experience from first contact to event day.