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TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. • Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture, • Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program, • Educate customers about our CRM products, services, and operating model, • Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains, • Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps, • Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap, • Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management), • Influence and drive change within customer organizations, • 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation), • Proven track record as a strategic, trusted advisor to customers having the ability to influence change, • Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT), • Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements, • Self-starter who is able to own the ongoing success of customer assignments, • Ability to travel up to 15%, • Based in Europe (with ability to work across time-zones), • Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics), • Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products), • CRM Program management, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • Maternity & Paternal Leave, • Fitness Reimbursement, • 1% charitable giving program We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • If moving to the interview stage, our process is as follows:, • A conversation with the hiring manager, • A personality assessment, • A practical case exercise, • A final conversation with our group's Senior Leader, • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ASC Connections is seeking an experienced Key Account Manager to own and grow a portfolio of strategically important customers in a precision-engineered manufacturing environment. You will strengthen existing relationships, identify opportunities for new projects and drive long-term revenue growth across regulated industries. You will act as the commercial lead, translating complex technical requirements into viable solutions, negotiating quotations and long-term supply agreements, and #J-18808-Ljbffr

At Unique IQ, we’re not just building software. We’re rewriting what’s possible for the UK home care sector. With AI at the heart of everything we do, our platform helps care providers up and down the country deliver smarter, safer and more compassionate care to the people who need it most. We’re growing. Fast. And we’re looking for a Business Development Manager who wants to grow with us. Sell something that genuinely matters, in a market that’s only going one way This is a full sales cycle role for someone who genuinely loves closing. You’ll own your pipeline end-to-end, from first conversation through discovery, demo, proposal and signature, with the support of a marketing team that feeds you qualified leads and a product team that gives you something genuinely exciting to talk about. You’ll be selling AI-first care management software into the UK and Ireland home care market, where buyers are actively rethinking how they run their businesses. Average deal cycles are realistic, deal values are healthy, and the win-rate on a well-qualified opportunity is strong. If you’re tired of selling commodity software into a saturated market, this is your reset. • Owning the full sales cycle from prospect to closed-won, across new business deals in the UK and Ireland home care sector, • Running consultative discovery and tailored product demonstrations that resonate with care sector decision-makers, • Building and managing a healthy, qualified pipeline using HubSpot, with disciplined forecasting and clean stage management, • Generating your own opportunities alongside marketing-sourced leads, with the autonomy and ambition that goes with that, • Working hand in hand with marketing, product and customer success to convert leads, win deals and feedback what the market is telling us, • Representing Unique IQ at trade shows, industry events and customer meetings, • A proven B2B SaaS Account Executive, ideally with two or more years carrying a new business quota, • A track record of consistently hitting and exceeding target, with the metrics to back it up, • Confident running demos and adapting your pitch to different stakeholders in the buying group, • Strong commercial instincts around qualification, deal momentum and accurate forecasting, • Comfortable with mid-market deal cycles and complex, multi-stakeholder buying decisions, • Genuinely curious about AI and what it can do for an underserved sector, • Self-motivated, organised and accountable, particularly in a hybrid or remote setting, • Care, health tech or vertical SaaS experience is welcome but not essential. Energy, drive and integrity matter more, • Competitive base salary plus performance-related commission, • 25 days’ holiday plus bank holidays, • Your birthday off, every year, • Hybrid or fully remote working, designed around how you do your best work, • Company pension scheme, • All the kit you need to do the job well, • Genuine career progression in a growing business where what you do really matters We’re a UK SaaS business with a clear vision: to be the AI-first platform for home care. Our customers don’t just buy our software, they trust us with the systems that keep their carers, clients and families safe. That’s a privilege we take seriously, and it’s why we’re investing heavily in AI, automation and product innovation. We’re not the biggest player in our market, and that’s our advantage. We move quickly, we listen to our customers, and we build software that genuinely helps them run better businesses and deliver better care. If you want to be part of something that’s growing, that has momentum, and that has a clear point of view about where the care sector is heading, you’ll feel right at home. #J-18808-Ljbffr

The Senior Account Manager position in Redditch carries a salary of £35,000 to £37,000 per annum, reflecting experience, on a full-time basis. This role centres on leading the Customer Accounts team and acting as the primary contact for key clients. Responsibilities include nurturing existing relationships, spotting avenues for business expansion, and promoting manufacturing services to boost revenue. The post demands a commercially astute individual with strong leadership qualities and a service-focused approach. Pertemps Redditch Commercial seeks a relationship builder capable of steering account strategy and maintaining high service standards across a varied portfolio. Senior Account Manager Redditch £35,000-37,000 per annum depending on experience. Are you a commercially minded relationship builder with a passion for customer service and business growth? We're looking for an experienced Senior Account Manager to become the driving force behind our Customer Accounts team. This is a fantastic opportunity for someone who thrives on developing strong customer relationships, identifying new business opportunities and leading a high-performing team. As the primary point of contact for our customers, you will play a pivotal role in ensuring exceptional service levels, promoting our manufacturing capabilities and helping to drive revenue growth across existing and new accounts. • Managing and developing relationships with existing customers while identifying new business opportunities., • Acting as the lead contact for customer enquiries, quotations, orders and ongoing communications., • Promoting our products, services and manufacturing expertise through customer engagement, social media and marketing communications., • Supporting customer visits, presentations and on-site demonstrations., • Working closely with Production, Quality and Technical teams to ensure customer requirements are met., • Managing customer communications plans, including LinkedIn content and email newsletters., • Progressing quotations, gathering customer feedback and maximising conversion opportunities., • Monitoring KPIs and performance metrics to drive continuous improvement., • Managing, training and developing members of the Accounts team., • Conducting customer visits throughout the UK and potentially internationally., • Supporting business growth through proactive sales activity and relationship management., • Previous experience in Account Management, Customer Relationship Management or Business Development, • Excellent communication, presentation and interpersonal skills, • A strong commercial mindset and customer-focused approach, • Experience leading, motivating and developing teams, • Confidence working across multiple departments and managing competing priorities, • Strong problem-solving, analytical and organisational skills, • The ability to influence stakeholders at all levels, • A proactive, positive and target-driven attitude, • Full UK driving licence and willingness to travel for customer visits In return you can expect to receive a competitive basic salary and the benefits of a 4 days working week as well as Opportunity to play a key role in a growing and innovative manufacturing business. Collaborative and supportive team environment. Career development and progression opportunities. The chance to make a real impact on customer satisfaction and business growth. Varied role with customer interaction, strategic planning and team leadership responsibilities. #J-18808-Ljbffr

We are seeking an experienced and commercially astute Key Account Manager to join a well-established and highly regarded UK-based manufacturing business. Recognised for delivering precision-engineered solutions to a diverse international customer base across demanding, highly regulated industries, the company is experiencing continued growth. Reporting to the Sales Manager, the Key Account Manager will take ownership of a portfolio of strategically important customers, with a primary focus on strengthening existing relationships, identifying new opportunities and maximising long-term revenue growth. • Own and develop a portfolio of key customer accounts, building long-term, commercially strong relationships, • Identify and develop opportunities for growth within existing accounts, including new projects, programmes and applications, • Act as the primary commercial point of contact, ensuring customers receive a responsive and technically credible service, • Interpret and clarify complex customer requirements, translating them into commercially viable technical solutions, • Manage the preparation and negotiation of quotations, proposals and commercial agreements, • Negotiate and implement long-term agreements covering design, manufacture and supply, • Work closely with Design, Production, Procurement and Business Development to ensure customer requirements are delivered effectively, • Proven experience in a technical sales or key account management environment, ideally within aerospace, oil & gas, defence or a similarly regulated industry, • Strong track record of developing and growing strategic customer accounts, • Commercially astute, with the ability to identify opportunities and convert customer relationships into long-term business, • Technically minded, with the confidence to engage with engineers, procurement teams and senior stakeholders, • Experienced in managing complex sales cycles, quotations, negotiations and long-term supply agreements This is an opportunity to join a forward-thinking and growing organisation where you will have genuine ownership of strategically important customer relationships and the opportunity to make a significant impact on future growth. We are committed to equal opportunity and diversity #J-18808-Ljbffr

TECHNICAL SALES ENGINEER - REFRIGERATION SECTOR “Refrigeration Projects & Dealers Channel: Technical Sales via Electrical & Climate Control Sector.” West Midlands – Field Based Role Commutable from Birmingham, Wolverhampton, Cannock, Redditch, Kidderminster, Tamworth, Nuneaton, Coventry. Our client is a market leader focused on the development of evolved control systems, and innovative solutions in the Refrigeration sector. Our client specialises in high efficiency solutions, through optimised and integrated control systems, capable of bringing significant energy savings and consequently reducing environmental impact. As a result of our client’s increased global brand visibility and market share achieved through exceptional Research & Development, its business is rapidly growing in the UK. To lead its development across the West Midlands region, we are now recruiting an experienced Technical Sales Engineer – Refrigeration. This is a field-based role covering Bristol, Oxford, Manchester, Leeds, Derbyshire, Shropshire, Staffordshire, West Midlands. The Technical Sales Engineer Refrigeration will develop sales for our client’s full range of control systems and solutions; identifying and developing new business opportunities, growing our client’s business by implementing a strategy to technical sales through the Wholesaler, Distributor and SME Contractor as well as capturing direct sales through the Installing Contractor, maximising market share / increasing sales revenue whilst controlling margin and helping to deliver the best possible customer care. Working as part of a newly structured team reporting to a National Sales Manager you will be responsible for revenue generation; increasing market share; strengthening the brand and regional footprint; dealing with existing customers and developing new customer relationships; providing technical training of product information. You will already have a track record of sales within the Refrigeration sector. You will be a proven sales professional with a technical understanding of Refrigeration control systems and products. You will possess a “can do”, positive approach and the necessary credibility to influence key decision makers. • Salesperson with a technical background., • Proven sales record and existing network of contacts within the Refrigeration industry., • Experienced in developing sales, managing projects within the Refrigeration Projects and Dealers Channel., • Currently undertaking a similar new business development, sales hunter and consultative selling role within the Refrigeration Projects and Dealers Channel and Technical Sales through Electrical and Climate Control Wholesalers., • Will possess an established network of specification sales contacts from the commercial and industrial build sector., • This must include building relationships with Distributors, Wholesalers and SME contractors including technical discussions about the features and benefits of products., • Articulate, with good written and verbal communication skills., • Ability to see projects through from enquiry to quotation to order, maintaining contact and confidently handling objections at every stage., • Detail oriented and familiar with CRM systems., • Computer literate including Excel, Powerpoint and CRM systems., • Currently undertaking or happy to undertake a field-based role covering a large territory such as the Midlands and comfortable with staying away for up to two days at a time to meet customers. We welcome applications from Refrigeration Sales Engineers, Technical Sales Consultants, Merchandisers, Business Development Managers, Product Managers, Specification Sales Specialists and Account Managers. #J-18808-Ljbffr

Redditch £(phone number removed) per annum depending on experience. Are you a commercially minded relationship builder with a passion for customer service and business growth? We're looking for an experienced Senior Account Manager to become the driving force behind our Customer Accounts team. This is a fantastic opportunity for someone who thrives on developing strong customer relationships, identifying new business opportunities and leading a high-performing team. As the primary point of contact for our customers, you will play a pivotal role in ensuring exceptional service levels, promoting our manufacturing capabilities and helping to drive revenue growth across existing and new accounts. • Managing and developing relationships with existing customers while identifying new business opportunities., • Acting as the lead contact for customer enquiries, quotations, orders and ongoing communications., • Promoting our products, services and manufacturing expertise through customer engagement, social media and marketing communications., • Supporting customer visits, presentations and on-site demonstrations., • Working closely with Production, Quality and Technical teams to ensure customer requirements are met., • Managing customer communications plans, including LinkedIn content and email newsletters., • Progressing quotations, gathering customer feedback and maximising conversion opportunities., • Monitoring KPIs and performance metrics to drive continuous improvement., • Managing, training and developing members of the Accounts team., • Conducting customer visits throughout the UK and potentially internationally., • Supporting business growth through proactive sales activity and relationship management., • Previous experience in Account Management, Customer Relationship Management or Business Development, • Excellent communication, presentation and interpersonal skills, • A strong commercial mindset and customer-focused approach, • Experience leading, motivating and developing teams, • Confidence working across multiple departments and managing competing priorities, • Strong problem-solving, analytical and organisational skills, • The ability to influence stakeholders at all levels, • A proactive, positive and target-driven attitude, • Full UK driving licence and willingness to travel for customer visits In return you can expect to receive a competitive basic salary and the benefits of a 4 days working week as well as • Opportunity to play a key role in a growing and innovative manufacturing business., • Collaborative and supportive team environment., • Career development and progression opportunities., • The chance to make a real impact on customer satisfaction and business growth., • Varied role with customer interaction, strategic planning and team leadership responsibilities. #J-18808-Ljbffr

Business Development Manager - New Business Servicom (High Tech) Ltd - Flexible location (Redditch, Redcar or Crawley; hybrid or fully remote considered, role is often field-based, covering UK sites) Full-time · Reporting to our Commercial Director The opportunity Servicom designs and supports mission-critical communications and security systems for organisations including Gatwick Airport, Wimbledon and DHL. We're now investing in the next stage of our growth and building a dedicated new-business function. We're looking for an experienced B2B salesperson to help drive it; identifying new accounts, opening doors and taking opportunities from first conversation through to signed contract. You'll help build our footprint across sectors including transport, industrial, energy, logistics, public services and venues. • Own the full new-business sales cycle, from identifying and prospecting target accounts through to signed contract, • Develop opportunities generated through your own prospecting, our SDR function and inbound enquiries, • Run consultative, site-led sales conversations, understanding operational challenges such as communications reliability, coverage gaps, ageing equipment, worker safety and resilience, • Build relationships with senior decision-makers across operations, estates, security, engineering and procurement, • Work with our engineering team to scope site surveys, technical solutions, proposals and pricing, • Manage multiple live opportunities and maintain a healthy new-business pipeline, • Develop a portfolio of new-logo accounts across our target sectors, • Represent Servicom in tenders and framework opportunities where relevant, • Work alongside our wider commercial and account management teams to convert new customers into long-term relationships, • A proven track record in complex, multi-stakeholder B2B sales, • Experience in technology, security, telecoms, industrial solutions or critical infrastructure would be particularly relevant, • Comfortable prospecting for new business as well as developing and closing qualified opportunities, • Confident navigating longer sales cycles involving procurement, technical evaluation and site engineering, • Comfortable presenting to senior decision-makers, • Commercially sharp, curious and able to understand complex customer requirements, • A self-starter who can manage a portfolio of opportunities without heavy oversight Previous experience in critical communications or two-way radio is welcome but not essential. • Competitive base salary + strong uncapped commission, with OTE dependent on experience, • Support from a dedicated SDR function alongside inbound opportunities, • Significant autonomy to develop new markets and strategic accounts, • The backing of an experienced commercial, engineering and technical team, • The opportunity to work with major UK organisations and sell genuinely business-critical solutions, • The backing of more than 35 years in the industry and established blue-chip customer relationships including Gatwick Airport, Wimbledon, DHL and Birmingham Airport #J-18808-Ljbffr

Business Development Manager • Permanent, • £35,000- £40,000, • Car Allowance Negotiable, • Bonus Negotiable, • Thriving Manufacturing Business, • Outstanding Prospects, • Friendly Supportive Team We're looking for a driven and experienced Business Development Manager to take ownership of key customer accounts, drive sales performance and deliver outstanding service. This is a fast- paced manufacturing company, utilising multiple different processes to produce our components. The role is more an Account management role, rather than pure sales. It's about maximising the existing accounts. The vast majority of your time will be office based. We are also thriving, despite the madness of the world at the moment! Commutable from Birmingham, Redditch, Studley, Alcester, Solihull, Worcester, Droitwich, Rubery, Bidford-On-Avon, Stourbridge and Evesham Duties • Managing and growing your portfolio of customer accounts, • Acting as the main point of contact for all customer enquiries (email, phone, online), • Preparing and submitting RFQs with accurate technical data, • Monitoring and improving account profitability, • Supporting overdue account resolution with Finance, • Analysing sales data to spot trends, issues, and opportunities, • Driving continuous improvement across sales KPIs, • Collaborating with internal teams to resolve customer challenges, • Supporting Customer Service and wider Sales activities, • Attending customer visits, trade shows, and occasional overnight stays Requirements • Experience managing customer accounts in a technical or engineering environment, • Strong commercial awareness (profit margins, cost control, etc.), • Confident using Microsoft Office (Excel, Word, PowerPoint), • Excellent communication and relationship-building skills, • Analytical mindset with strong problem-solving ability, • Able to read and understand engineering drawings (desirable but valuable), • Self-starter who takes ownership and delivers results This is a super opportunity for you to showcase your skills and account management knowledge, in a busy, successful manufacturing business, with a very friendly supportive team. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our SALES vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me by phone or email, to have an informal, confidential chat. Probe Technical Recruitment, providing Sales Engineering Recruitment Support since 1994 JBRP1_UKTJ

Area Sales Manager sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to cover their South West & Wales region. What Will You Be Doing? As an Area Sales Manager for the South West & Wales, your duties will include: • Business development in the South West England and Wales region, • Working closely with direct customers, window and door Fabricators, • Delivering a customer centric experience in terms of account management, enhancing their product range and adding volume to fulfil their production capacity., • Working closely with the Commercial and Trade Sales teams to ensure that a holistic sales approach is delivered in your area, • Researching and understand the opportunities for new business in your area in line with the Company‘s growth goalsAs Area Sales Manager your skills and experience should include:, • Knowledge of the construction market in the South West England and Wales, with a network of industry contacts, • Knowledge and previous experience of the fenestration market, • Experience of dealing with Fabricators, Contractors, Installers and Architects, • Target driven with evidence of consistently achieving or exceeding targetsWhat's In it For You?, • Excellent salary depending on experience, • Sales Incentive Programme (max 40% paid quarterly, plus individual targets - max 10% paid annually), • Vehicle Allowance £8K per annum (£663 per month), • Broadband allowance £180 per annum (£15 per month), • Flexible hours (core hours 10am-3pm), • Time off in lieu, • Enhanced Pension Scheme (e.g. Min 3% EE & 6% ER, Mid 4% EE & 8% ER and Max EE 5% & ER 10%), • Life Assurance (3x salary) if enrolled in above, • Private Medical Insurance & Health Cash Plan (P11D Benefit with option to add family for an additional fee), • Enhanced maternity and paternity leave, • Free flu jabs, • Health & wellbeing platform, • 32 days holidays including bank holidays, rising to 33 days after 2 years' service, • Option to buy and sell holiday (up to 5 days), • Electric vehicle salary sacrifice scheme, • Cycle to Work scheme, • Long service awards, • Employee assistance programme, • Internal training academy, • Access to external training and supported education, • Social culture and events Area Sales Manager – South West & Wales Based on patch in South West England / Wales – covering Wales, Herefordshire, Gloucestershire, Shropshire, West Midlands, Warwickshire, Worcestershire, Oxfordshire, Buckinghamshire, Berkshire, Hampshire, Wiltshire, Dorset, Somerset, Bristol & Avon, Devon, Cornwall Excellent salary depending on experience + benefits JBRP1_UKTJ

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Contact David at or call 01842820409 Skills Required Sales, Account Management, Buisness Development, Keywords #Sales#Account Management#Buisness Development TPBN1_UKTJ. We are seeking a dynamic and results-driven Business Development Manager to join their team. Job Title: Business Development

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