Commercial account manager jobs in SunderlandCreate job alerts

Head of ConstructionWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Durham Division, is looking to recruit a Head of Construction to join the team.The RoleAs the Head of Construction, you will take full operational responsibility for construction across Bellways Durham Division. Sitting on the Divisional Management Team, you will report directly to the Divisional Managing Director.Leading an experienced construction team, you will oversee nine live developments across County Durham, Teesside and the surrounding area, spanning traditional housing, apartments and a mix of build methods, with a target of delivering approximately 280 homes in FY27.With genuine scope to progress towards a Construction Director role, this position will suit an ambitious senior construction leader who wants broad operational ownership and the opportunity to make a visible difference.Principal accountabilities of the Head of Construction role include:Lead the Construction Department, setting clear expectations and creating a positive, accountable and high-performing culture. Take ownership of build delivery across all developments, ensuring agreed programmes, legal completions and divisional targets are achieved safely, on time, within budget and to the required quality. Work with the Divisional Management Team to shape and deliver the construction strategy and three-year forecast. Provide visible leadership through regular site visits, maintaining high standards of presentation, build quality and operational performance. Ensure full compliance with Bellways Health and Safety and Fire policies, contributing to divisional Health and Safety meetings and promoting safe working practices across every development. Maximise the divisions performance and profit potential through effective cost control, close monitoring of site preliminaries and overheads, and robust management of the construction team. Partner closely with Sales, Customer Care and other divisional functions to deliver an excellent customer experience and strong customer care ratings. Lead, coach and develop a team that includes Construction and Contracts Managers, Site Managers and construction administration support. Provide clear construction and management reporting for the Main Board and contribute to monthly valuation meetings. Identify issues early, take decisive action and embed best practice across the division.About YouSignificant senior management experience within volume housebuilding construction. A strong track record of leading multi-site delivery and balancing the demands of safety, programme, cost, quality and customer service. The credibility to contribute at divisional leadership level and provide trusted construction expertise to senior stakeholders. A practical, visible leadership style with the ability to mentor, motivate and hold teams to account. Strong communication, listening and presentation skills, combined with excellent attention to detail. A calm, organised and solutions-focused approach, with the ability to make timely decisions, delegate effectively and perform in a fast-paced environment. A relevant CSCS card or equivalent, an SMSTS certificate and a full UK driving licence. An HND in Construction or Level 7 Construction NVQ would be desirable. Good IT capability and the confidence to adapt to new systems. A genuine commitment to diversity, inclusion and creating an environment where people can perform at their best.Experience, Qualifications and SkillsExperienceManagement experience at a senior level / Head of Construction / Senior Construction Manager Management of a construction function within the built environment Previous experience as a Senior Construction Manager with a volume house builder essentialQualifications and TrainingRelevant CSCS card or equivalent SMSTS certificate HND in Construction, or Level 7 Construction NVQ desirable Full UK driving licenceSkills and AptitudeStrong communication, listening and presentation skills Excellent attention to detail Methodical, conscientious, organised and works to deliver high standards Ability to recognise problems and deal with them in a speedy and effective manner Ability to manage and motivate a team Ability to thrive under pressure in a fast-paced environment. Ability to problem-solve and delegate effectively. IT literate and the ability to adapt to new systems within the commercial environment Committed to diversity and inclusionThe Role and Working ConditionsDaily travel to development sites and Divisional Head Office Willing to be flexible in respect of day-to-day duties and hours worked Core hoursIn return we can offer you:Competitive salary Competitive bonus scheme Company car allowance 25 days holiday, plus bank holidays Contributory pension scheme Life assurance Cycle to Work schemeWe reserve the right to close this vacancy if a large volume of applications are received.TPBN1_UKTJ

Rewards & Benefits on offer; \n\n • Permanent opportunity\n, • Competitive starting salary\n, • Bonus structure\n, • Immediate start date\n, • Company pension scheme\n, • Private medical insurance\n, • Summer & Winter shut down\n, • Frequent travel abroad!\n, • Early finish on a Friday\n, • Easily accessible offices\n, • Supportive and friendly working environment\n\n Working Hours; \n Monday – Thursday 8:30am – 17:00 Friday 8:30am – 15:00 \n The Company you will be working with; \n MTrec Commercial are proudly representing our prestigious client on their search to appoint a highly motivated Customer Account Manager to join their expanding team. If you have the required skills and experience, then please apply for an immediate response! \n The Role you will be doing; \n\n • Maintain and develop relationships with current clients.\n, • Customer visits – respond quickly and efficiently to customer requests.\n, • Develop new customers in line with the Sales Annual Business Plan – identify new opportunities to expand customer base.\n, • Achieve profit and sales targets in conjunction with Sales Annual Business Plan.\n, • Establish and work towards the mid and long term sales and marketing goals of the company in conjunction with Sales Annual Business Plan.\n, • Provide quotations to win new business and report to the Sales Manager any issues or anomalies relating to your relevant Customer Accounts.\n, • In conjunction with the Assistant Sales Manager/Sales Manager/Branch Manager to respond to RFQ’s to increase sales and improve profitability.\n, • Support your Assistant Sales Manager/Sales Manager to accomplish the department’s goals.\n, • Liaise with the Operations team to forecast and monitor customer production requirements. Take full responsibility for the ordering and forecasting of your assigned customers.\n, • Maintain/update records in relation to Sales activities i.e. Quotations, Production Drawings, Product Masters, Model control sheets etc.\n, • Work together with other departments to co-ordinate customer support activities, and ensure customer service is maintained at an exceptional level.\n, • Follow policies and procedures in conjunction with ISO documentation and other work instructions.\n, • To participate in the bi-annual stock take activities.\n, • Identify areas for improvement in terms of training and development needs.\n, • Work with Assistant Sales Manager/Sales Manager to update and record monthly Sales figures.\n, • Drive and promote the Company 5S improvement charter on a daily basis.\n, • Any other activities as directed by management\n\n About You; \n\n • Proven experience in a B2B sales role within a manufacturing/engineering environment\n, • Willing to travel to Eastern Europe multiple times in the month\n, • Must have a full UK driving license and comfortable driving in Europe\n, • Excellent communicator\n, • Strong negotiation skills\n, • Confident and comfortable attending client meetings abroad\n, • Positive attitude and have a passion for sales\n

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. • Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture, • Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program, • Educate customers about our CRM products, services, and operating model, • Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains, • Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps, • Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap, • Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management), • Influence and drive change within customer organizations, • 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation), • Proven track record as a strategic, trusted advisor to customers having the ability to influence change, • Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT), • Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements, • Self-starter who is able to own the ongoing success of customer assignments, • Ability to travel up to 15%, • Based in Europe (with ability to work across time-zones), • Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics), • Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products), • CRM Program management, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • Maternity & Paternal Leave, • Fitness Reimbursement, • 1% charitable giving program We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • If moving to the interview stage, our process is as follows:, • A conversation with the hiring manager, • A personality assessment, • A practical case exercise, • A final conversation with our group's Senior Leader, • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celeritys growth segment customer base. You will own the customer lifecycle from onboarding through to advocacy, building and maintaining strong relationships that secure renewals, generate expansion opportunity and make a positive impact on Net Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. You will play a critical role in shaping Celeritys evolving Customer Success function, driving process development, and contributing to the teams positive image and reputation both within Celerity and externally. The ideal candidate will have previous experience in a customer success, account management or customer-facing role within B2B software, technology or professional services, driving customer retention, expansion and Net Revenue Retention. You should have a strong understanding of SaaS and subscription business models, including key metrics (NRR, GRR, churn, NPS), managing customer lifecycles and use of CRM and sales tools (Salesforce, HubSpot or similar). You will demonstrate commercial acumen and excellent relationship and stakeholder management alongside the ability to manage multiple priorities in a fast paced environment. This is an excellent opportunity for a self-motivated, commercially-minded professional who thrives in a dynamic, fast-growing environment. Youll be part of a small, high-performing Customer Success team with genuine autonomy, clear ownership and the chance to shape how customer success operates at Celerity as we scale. Youll work closely with technical and commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time-to-value. Establish executive relationships and set expectations for ongoing support and strategic engagement. Track onboarding milestones and proactively resolve blockers to ensure smooth implementation. Service Delivery & Strategic Reviews Conduct regular business reviews and quarterly strategic business reviews (QBRs) with key accounts. Monitor customer health metrics, identify at-risk accounts and take proactive measures to prevent churn. Ensure customers are realising value and achieving their desired business outcomes. Manage escalations professionally and work across the business to resolve customer issues. Relationship & Account Management Build and maintain strong executive relationships across customer accounts. Understand customer business objectives, challenges and opportunities for expansion. Work collaboratively with internal technical teams to ensure first-class service delivery. Act as the voice of the customer, providing feedback to product and commercial teams. Expansion & Lead Generation Identify expansion and upsell opportunities within the existing customer base. Collaborate with Sales on pipeline development and deal support. Generate qualified leads and referral opportunities through strong customer relationships. Drive Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics. Working with Marketing on the development of customer references and case studies. Process Development & Collaboration Contribute to the development of Customer Success processes, playbooks and best practices. Work cross-functionally with Technical, Delivery, Sales and Commercial teams to align on customer outcomes. Share insights and learnings to improve the overall customer experience and CS function. Support wider CS initiatives and team goals as required. Performance & Metrics Maintain accurate customer records and activity tracking in CRM. Monitor and report on key CS metrics (NRR, GRR, NPS, churn, lead gen, time-to-value). Analyse customer health and engagement data to identify trends and plan customer management accordingly. Present performance insights and recommendations to senior stakeholders. Collaboration Work collaboratively with Customer Success colleagues, Sales, Account Management, Marketing, Technical and Delivery teams to align objectives to drive customer and business outcomes. Collaboration with key business partners. Support wider Customer Success initiatives where required. Contribute to a high-performing, collaborative Customer Success team. TPBN1_UKTJ

Business Cluster Manager - Area Account Manager - Call it what you like but this permanent role Monday to Friday managing 5 sites across the North East is just a fantastic role in a superb growing business! NORTH EAST PET! We have star performers from social housing, hairdressing and retail - It is YOU we are looking for, personality, switched on commercial common sense and some sales acumen! Great starting salary - All your petrol paid - Mobile -Lap top - Business 2 Business - Flexibility This Unit manager - account manager role is for someone who values flexibility - autonomy - great team mates and a cracking little business account manager role in the North East. • Service exiting tennents in commercial and industrial properties across your region, • Renewals, • Attend exhibitions and networking events, • conversion of incoming enquiries, • Lap top and mobile for flexible on the road and home based working, • PERM FULLTIME ROLE - Business 2 Business, • Career role - Lots of stability - replacing someone who has had 6 successful years!, • Personality - business acumen- hard work - transparency - amazing communication - bit of salesflair - cross and up sell - face to face skills and confidence - Driving licence and own car ! BrilliantLOW PRESSURERELATIONSHIP ROLE!, • £22,000 basic plus 1k bonus (being reviewed) All expenses - 30 days holiday, • A fantastic manager to boot ! #J-18808-Ljbffr

We have an exciting new opportunity for a Senior Quantity Surveyor to join our team based in Boldon, covering projects across the North East. In this role you will implement best commercial practices to maintain and maximise the profitability and financial performance of medium to large projects. This is a permanent staff position with NG Bailey. • Ensure that our safety first and foremost message is visible and alive through all activities on the project, • Where relevant, manage and coach any Quantity Surveyors or Assistant Quantity Surveyors, • Review and interpret contract terms and conditions, identifying and mitigating risks and enhancing opportunities, • Ensure compliance with all aspects of the contract, liaise with the project teams on project status, • Identify, qualify and management the agreement process of any changes to NG Bailey’s contractual obligations, • Take responsibility for the cash flow forecasting, submission and receipt of payments, • Monitor and forecast costs and revenue through project lifecycle, • Assist with procurement and management of sub contractors, • Provide accurate reporting of costs, projections, contingency, liabilities, sales and margins, • Develop and maintain positive long term relationships with all stakeholders, ensuring customer satisfaction, • Working alongside the project team and Commercial manager, negotiate the settlement of the final account and facilitate sign off, • Ensure all necessary records and reports are generated and maintained, • Assist in any dispute resolution process. Experience of responsibility for the commercial aspects of medium to large MEP/construction projects English and Maths GCSE or equivalent Relevant BSC/degree or equivalent, or willingness to work towards • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. #J-18808-Ljbffr

Job title: Sales Manager Location: Portsmouth Salary: £60,000 - £80,000 Job type: Permanent An established technology-led engineering business is seeking an experienced Sales Manager to drive growth across the UK and European markets. This is a high-profile opportunity for a commercially driven sales professional who enjoys developing new business, managing distribution networks, and building strong customer relationships across international territories. • £60,000 - £80,000 salary, • Commission structure, • 24 days annual leave plus bank holidays, • Pension scheme, • Hybrid working, • Opportunity to lead growth across UK and European territories, • Develop and execute sales strategies across the UK and European markets, • Identify and secure new business opportunities and high-value customer accounts, • Manage, support and grow distribution partner networks across Europe, • Promote integrated hardware, software and remote monitoring solutions, • Represent the business at trade shows, industry events and customer demonstrations, • Work closely with marketing teams to support market growth and customer engagement, • Maintain accurate CRM records and sales forecasts, • Monitor performance against sales targets, quotations, meetings and revenue objectives, • Negotiate commercial agreements while maintaining strong long-term customer relationships, • Proven sales or business development experience within the Power Utilities or Industrial sectors (Power Utilities experience desirable), • Experience selling integrated hardware and software solutions, SaaS platforms or application-based products (desirable), • Strong background in managing and developing third-party distribution partners, • Excellent business development, account management and relationship-building skills, • Commercially astute with strong negotiation capabilities, • Comfortable travelling internationally on a regular basis (approximately 40-50%), • Self-motivated with the ability to manage a territory autonomously, • Strong CRM and sales pipeline management skills #J-18808-Ljbffr

Location: Washington & Oregon Reports To: Sales Manager Position Type: Full-Time For more than 50 years, Medosweet Farms has been a trusted distributor of dairy and specialty food products throughout Washington and Oregon. As a family-owned company, we are committed to building lasting customer relationships, delivering exceptional service, and helping our customers succeed through innovative supply solutions. Our success is built on our reputation as a trusted partner and "Distributor of Choice." We combine the flexibility of a local company with the resources, expertise, and supply network needed to support customers across manufacturing, foodservice, retail, bakery, healthcare, and redistribution segments. This emphasis on customer-centric partnerships aligns with Medosweet's strategic objectives and competitive positioning. The Major Account Executive is responsible for retaining, strengthening, and growing Medosweet's largest and most strategic customer relationships, with a primary focus on food manufacturers and other high-volume accounts throughout the Pacific Northwest. This position serves as the senior commercial contact for assigned customers and is accountable for customer retention, revenue growth, gross profit performance, contract management, and identifying new opportunities within existing relationships. The Major Account Executive develops deep knowledge of each customer's business and works collaboratively with Purchasing, Operations, Logistics, Customer Service, and Executive Leadership to deliver solutions that support customer success while achieving Medosweet's financial objectives. The successful candidate is a strategic relationship builder who balances customer advocacy with business discipline and actively contributes to Medosweet's long-term growth strategy. The role aligns with company initiatives to grow manufacturing business, expand profitable customer relationships, and increase share of wallet within existing accounts. • Own and manage a portfolio of Medosweet's largest and most strategic accounts., • Develop long-term account plans that drive customer retention, growth, and profitability., • Build executive-level relationships with customer leadership, purchasing teams, operations managers, production leaders, and ownership groups., • Conduct regular business reviews that reinforce Medosweet's value proposition and identify opportunities for improvement., • Ensure customer satisfaction through proactive communication and issue resolution., • Maintain a thorough understanding of each customer's business objectives, challenges, operational requirements, and future growth plans., • Increase sales volume, margin contribution, and product penetration within assigned accounts., • Identify opportunities to introduce additional dairy and specialty food categories., • Expand relationships across multiple locations, divisions, and decision-makers within customer organizations., • Develop strategies to protect and recover at‑risk business., • Collaborate with Sales Leadership to pursue new large-account opportunities that fit Medosweet's strategic direction., • Support contract negotiations, annual pricing agreements, and long-term supply partnerships., • Serve as Medosweet's lead relationship manager for key manufacturing customers., • Understand customer production schedules, demand forecasts, quality requirements, and inventory expectations., • Coordinate supply strategies that support production continuity and supply-chain reliability., • Identify opportunities to improve efficiency, reduce costs, and strengthen customer partnerships., • Partner closely with Purchasing to align sourcing strategies with customer demand., • Work collaboratively with Operations and Logistics to ensure service excellence and delivery performance., • Coordinate with Customer Service to provide exceptional support and responsiveness., • Engage Executive Leadership on significant opportunities, risks, and strategic initiatives., • Act as the customer's internal advocate while balancing company profitability and operational capabilities., • Achieve annual sales, gross margin, retention, and profitability objectives., • Monitor account profitability and recommend pricing strategies when appropriate., • Support forecasting and budgeting processes by providing accurate customer demand projections., • Identify trends, risks, and opportunities affecting account performance., • Monitor competitive activity, industry developments, and dairy commodity market trends., • Maintain awareness of emerging opportunities within manufacturing and large-account channels., • Provide market feedback that supports strategic planning, supplier partnerships, and product line development., • Minimum of 5 years of successful B2B sales or account management experience., • Demonstrated success managing large strategic customer relationships., • Proven ability to grow revenue within existing accounts., • Strong negotiation, presentation, and relationship-building skills., • Excellent verbal and written communication abilities., • Strong business acumen and financial understanding., • Proficiency with CRM software and Microsoft Office applications., • Ability to travel throughout Washington and Oregon as needed., • Experience selling dairy products, food ingredients, specialty foods, or foodservice products., • Background working with food manufacturers, processors, or large-volume commercial customers., • Knowledge of food distribution, supply chain management, and category management., • Existing relationships within the Pacific Northwest food industry. Success in this position will be measured by: • Customer retention rate, • Revenue growth within assigned accounts, • Gross margin achievement, • Share-of-wallet growth!, • New product/category penetration, • Contract renewals and extensions!, • Customer satisfaction and service performance, • Forecast accuracy!, • CRM utilization and account planning discipline, • Contribution to overall company profitability, • Relationship Building, • Strategic Thinking, • Customer-Centric Mindset, • Negotiation & Influence, • Consultative Selling, • Financial Acumen, • Collaboration, • Accountability, • Problem Solving, • Communication Excellence At Medosweet, relationships matter. We believe our people are our greatest competitive advantage and empower them to make decisions that strengthen customer partnerships and support long-term success. As a family-owned company with more than 50 years of history, we offer the stability of an established business combined with the agility to respond quickly to customer needs. This role provides the opportunity to help shape the future growth of Medosweet by protecting and expanding some of the company's most important customer relationships. #J-18808-Ljbffr

Reporting to: Head of Sales and Commercial, UK Curaleaf International is shaping the future of cannabis through its commitment to research and product excellence. Powered by a strong presence at all stages of the supply chain, its unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, the emphasis on quality and expertise aims to ensure the delivery of safe and legal cannabis. Curaleaf International’s network includes a clinic, pharmacy, and laboratory in the UK; cultivation and EU-GMP processing facilities in Portugal; an EU-GMP processing, quality assurance and research site in Spain; Four 20 Pharma wholesaler and distributor in Germany; a Polish wholesaler and clinic; and the EU-GMP producer Northern Green Canada. Curaleaf International is part of Curaleaf Holdings, Inc., a leading international producer and distributor of consumer cannabis products. We're looking for a Sales Manager to lead commercial relationships across our B2B customer base- pharmacies, wholesalers and healthcare partners. You'll manage a sales team, own the B2B commercial pipeline, and join our Management Leadership Team to help shape strategy and priorities across the business. This is a genuinely commercial role but one that sits inside a healthcare and regulatory framework. We're looking for someone who can combine strong sales instincts with the discipline and credibility needed to operate responsibly in a controlled-medicines environment. • Own and grow a portfolio of B2B accounts, building long-term, trust-based relationships, • Lead, coach and develop a small sales team, setting objectives and supporting their growth, • Deliver against agreed sales, margin and retention targets, with accurate pipeline forecasting, • Identify new commercial opportunities within approved customer segments and territory, • Act as the primary point of contact for key accounts, working cross-functionally with supply, quality and customer service, • Monitor market and competitor dynamics, feeding insight back into the business, • Represent Curaleaf professionally at trade and industry events, within the bounds of applicable codes of practice, • Maintain accurate CRM records and reporting against KPIs, • Demonstrable B2B sales and account-management experience, ideally in pharmaceutical, healthcare, life sciences or another regulated sector, • Experience managing a remote sales team, • A track record of meeting or exceeding commercial targets, • Strong relationship-building, negotiation and communication skills, • Comfortable working within a compliance-led environment, • Well organised, with strong commercial numeracy and CRM discipline, • Full UK driving licence and willingness to travel within the territory, • Experience selling into pharmacies, clinics or wholesalers, • Understanding of the UK medical cannabis or controlled-drugs landscape, • Experience coaching or mentoring others This isn't a typical sales role, and we're not looking for a typical sales background. You'll be trusted to build commercial relationships with pharmacies, clinics and wholesalers while working confidently within the UK regulatory framework that governs medical cannabis and controlled drugs - think MHRA requirements, GPhC-registered pharmacy context, Home Office considerations, and the codes of practice that shape how we engage with healthcare professionals. You'll also be the kind of person who speaks up: if something doesn't look right from a compliance, quality or regulatory perspective, you'll raise it quickly and through the right channels. • Competitive base salary plus performance related bonus, • Private medical insurance, • Group Life Assurance Curaleaf International is committed to a diverse and inclusive workplace. We value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. #J-18808-Ljbffr

An established property and construction consultancy is looking to appoint a Senior Quantity Surveyor to join its Sunderland office. This is an excellent opportunity for an experienced Senior Quantity Surveyor to take responsibility for a varied portfolio of projects across the North East while supporting clients, developing junior team members and contributing to business growth. The successful Senior Quantity Surveyor will deliver a full range of pre and post-contract services across commercial, healthcare, local authority, residential and education projects. Schemes range from refurbishments and extensions through to major new-build developments, public realm improvements and infrastructure works. As Senior Quantity Surveyor, you will: • Lead projects from inception through to completion, • Prepare cost plans, estimates and tender documentation, • Manage procurement processes and analyse contractor submissions, • Undertake valuations, cost reporting and change control, • Administer contracts and provide Employer's Agent services, • Manage project budgets, financial risks and final accounts, • Attend and chair client, design team and contractor meetings, • Support and mentor Assistant and Consultant Quantity Surveyors, • Maintain strong client relationships and contribute to selected business development activityProjects are located across the North East, with the role based from the Sunderland office. The consultancy aims to keep team members involved throughout the full project lifecycle, supporting consistent delivery and professional development. The attached specification also highlights responsibility for financial management, tendering, contract advice, project certification and final account settlement. The organisation is a well-established, multi-disciplinary consultancy delivering services for public and private-sector clients. Its portfolio includes offices, colleges, hospitals, GP facilities, university buildings, affordable housing, infrastructure and public realm schemes. The successful Senior Quantity Surveyor will have: • A degree in Quantity Surveying or an equivalent construction-related qualification, • Strong consultancy or client-side quantity surveying experience, • Excellent knowledge of procurement routes and building contracts, • Experience delivering both pre and post-contract services, • Strong commercial, communication and client-facing skills, • A full UK driving licence and access to a vehicle, • MRICS status is preferred, although an experienced non-chartered candidate will be considered, • £36,000 – £45,000+, • 28 Days holiday + Bank holidays, • Health insurance, • Hybrid working, • Generous Pension Plan, • Life assurance, • Mobile and Laptop, • Car allowance, • Regular socials, • Cycle to work scheme, • Supportive culture, • Flexible working conditions, • Great work-life balance, • Income protection, • Internal training programmes, • Death in Service contribution, • Health & Wellness programme Reference #DJ1109 Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy #J-18808-Ljbffr

£50,000 - £60,000 (OTE £80k+) + Commission + Company Benefits + Progression + Company Car Sunderland - Hybrid + UK & European Travel Are you a Freight Sales Manager looking to become the go-to freight specialist, build and lead your own team, run your own office and benefit from a generous commission structure? Established in the 1980s, this international freight forwarding specialist is part of a large global logistics group with a multi-million-pound turnover. The group provides end-to-end transport solutions across road, air and sea freight, working with clients across a range of industries and continuing to expand its international network. In this role, you'll manage and grow an existing portfolio of freight accounts while developing new business across the region. You'll build strong customer relationships, negotiate rates and identify opportunities to increase revenue. While account management is the core of the role, you'll also have a strong focus on winning new business and growing your portfolio. The role involves regular UK customer travel and occasional European travel. This role would suit an experienced Freight Sales Manager or Account Manager looking to take on greater responsibility, develop new business and progress into running their own satellite office and team. • Manage and grow a portfolio of existing freight accounts, • Develop new business and increase revenue across the region, • Build relationships with key customers and negotiate commercial proposals, • Travel to UK customer sites and occasionally across Europe, • Progress into Branch Manager, building and leading a team around you, • Sales or Account Manager background within freight forwarding or similar, • Strong commercial and business development experience, • Comfortable travelling to customer sites across the UK, • Ambitious and looking to progress into leadership, • Commutable Sunderland Reference: BBBH27319A Freight, Freight Forwarding, Sales Manager, Account Manager, Sales, Business Development, Logistics, Road, Air, Sea, Import, Export, Branch Manager, Sunderland, Newcastle, Durham, Washington, Gateshead, South Shields, North East, UK, Europe We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. #J-18808-Ljbffr

An established, multi-disciplinary property and construction consultancy is looking to appoint a Consultant Quantity Surveyor to join its growing Sunderland office. This is an excellent opportunity for a Consultant Quantity Surveyor seeking varied project exposure, structured career progression and full APC support within a collaborative consultancy environment. As a Consultant Quantity Surveyor, you'll work across a diverse portfolio of projects throughout the North East, delivering both pre and post-contract services from inception through to completion. The role offers genuine project ownership, allowing you to remain involved throughout the full lifecycle to strengthen your technical expertise and build valuable APC case study experience. The position reflects responsibilities including cost management, procurement, valuations, contract administration and Employer's Agent services across multiple sectors. As Consultant Quantity Surveyor, you'll be involved in projects across: • Commercial – New build offices, colleges, public realm and infrastructure schemes., • Healthcare – GP refurbishments and extensions through to major new-build hospital developments., • Local Authority – Public realm improvements, infrastructure and new build developments., • Residential – Affordable housing and large-scale residential developments., • Education – University refurbishments through to flagship developments valued at up to £80m. Based from the Sunderland office, you'll travel across the North East, working closely with clients, contractors and project teams to deliver high-quality commercial advice from feasibility through to final account. • Salary of £36,000 – £45,000 (depending on experience), • Proven APC training programme with full MRICS support, • Opportunity to see projects through from start to finish, • Diverse workload across multiple sectors, • Strong career progression within a growing consultancy, • Supportive and collaborative team environment The successful Consultant Quantity Surveyor will have: • A degree in Quantity Surveying or similar construction-related qualification, • Around 2-3 years' consultancy or client-side Quantity Surveying experience, • Good knowledge of pre and post-contract cost management, • Experience with procurement, valuations, cost reporting and contract administration, • Working knowledge of JCT contracts, • Excellent communication and client-facing skills, • A full UK driving licence and willingness to travel across the North East, • Progress towards, or an ambition to achieve, MRICS accreditation This is an outstanding opportunity for a Consultant Quantity Surveyor who wants to develop within a respected consultancy offering excellent project variety, long-term career progression and one of the region's most established APC pathways. • £36,000 – £45,000+, • 28 Days holiday + Bank holidays, • Health insurance, • Hybrid working, • Generous Pension Plan, • Life assurance, • Mobile and Laptop, • Car allowance, • Regular socials, • Cycle to work scheme, • Supportive culture, • Flexible working conditions, • Great work-life balance, • Income protection, • Internal training programmes, • Death in Service contribution, • Health & Wellness programme Reference #DJ1108 Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy #J-18808-Ljbffr

Location: SCOTLAND & NORTH EAST PLEASE NOTE: This is a field-based regional position covering Scotland and the North East of England. Candidates based in Scotland will ideally be located across the Central Belt, providing strong access to Glasgow, Edinburgh and the wider Scottish market. Candidates based within the North East of England will also be fully considered, particularly those around Newcastle, Durham, Teesside and surrounding areas, provided they are comfortable travelling regularly into Scotland and can demonstrate the ability to develop and manage the territory effectively. Are you a commercially strong and technically credible building services sales professional with the ability to influence specification, develop relationships with leading consultants and M&E contractors, and take complex project opportunities from initial design through to commercial conversion? We are partnered with a highly respected global engineering and manufacturing business with an outstanding reputation across the commercial HVAC, hydronic and building services market. Our client provides an extensive portfolio of technically advanced fluid flow and building performance solutions, including commercial pumping systems, pressurisation equipment, packaged hydronic systems, heat exchangers, intelligent controls, automation, energy optimisation technology and associated lifecycle support. The business has established a strong position within the market through engineering expertise, energy efficient technology and a consultative approach to system performance, helping consulting engineers, contractors, building owners and operators improve system efficiency, reduce energy consumption and achieve better long-term building performance. This represents an excellent opportunity to take ownership of a strategically important territory covering Scotland and the North East, combining specification development with contractor engagement and project conversion. This is not simply a traditional specification role. The successful individual will be expected to create demand, secure product and system specification, build strong relationships across the consultant and contractor communities and remain commercially involved as opportunities move through tender, contractor selection, technical review, negotiation and final order placement. For the right person, the role offers significant autonomy, excellent technical support, a highly credible product and solutions portfolio and genuine long term career opportunity within an internationally established engineering organisation. Our client is a globally established engineering and manufacturing business specialising in advanced fluid flow, hydronic and building performance technologies. The organisation provides a comprehensive portfolio of commercial pumps, intelligent variable speed pumping systems, pressurisation solutions, packaged hydronic systems, heat exchangers, controls, automation, optimisation platforms and associated technical and lifecycle services. Its approach extends considerably beyond supplying individual pieces of equipment. The business works with consulting engineers, M&E contractors, building owners, operators and other building services professionals to optimise complete systems, improve energy performance, reduce operating costs and support increasingly demanding sustainability and carbon reduction objectives. Solutions are deployed across a broad range of commercial and technically demanding environments, including offices, healthcare, education, data centres, district energy, government, hospitality, retail, transportation and wider industrial applications. The company combines established engineering expertise with significant investment in intelligent control, connected technology, energy optimisation and system performance, providing a highly differentiated proposition within the modern building services market. Our client is looking to appoint an experienced Specification & Contractor Sales Manager to develop its position across Scotland and the North East of England. This is a senior field-based sales position combining consultant specification activity with direct engagement across the M&E contracting community. You will identify projects at the earliest possible stage, develop relationships with consulting engineers and key decision makers, influence system design and product selection and secure specifications for the company's technical solutions. Crucially, your involvement will continue as projects progress into the contracting and procurement stages. You will work closely with M&E contractors and other relevant project stakeholders to protect specifications, support technical and commercial discussions, identify project changes and value engineering activity, manage competitive pressure and maximise the likelihood of successful order conversion. The role therefore requires somebody capable of operating effectively at both the technical specification and commercial contractor stages of the project cycle. You will be supported by experienced internal technical, engineering, applications and commercial teams, although the territory itself will require a high degree of ownership, organisation and proactive market development. This is a field based regional sales position focused on specification development, contractor engagement, project conversion and long-term commercial growth across Scotland and the North East. You will promote a comprehensive portfolio of commercial fluid flow and hydronic solutions, including commercial pumps, intelligent variable speed systems, pressurisation equipment, packaged solutions, heat exchangers, controls, automation and energy optimisation technologies. A significant proportion of the role will involve developing and maintaining relationships with consulting engineers, building services consultants, mechanical designers, M&E contractors and other influential project stakeholders. You will identify and track projects from the earliest design and specification stages, establish technical requirements, influence equipment and system selection and position the company's solutions around energy efficiency, lifecycle performance, reliability, installation benefits and whole system optimisation. As projects progress, you will remain actively involved with contractors and other commercial stakeholders, supporting technical clarification, tender activity, product selection, commercial negotiation and specification retention through to final order placement. • Develop and grow sales activity across Scotland and the North East of England, • Build, maintain and strengthen relationships with consulting engineers, building services consultants, mechanical designers, M&E contractors and other key industry stakeholders, • Identify major projects and opportunities at the earliest possible stage and develop appropriate account and project strategies, • Influence HVAC, hydronic and building services system design and secure specification for the company's products and engineered solutions, • Promote commercial pumps, intelligent variable speed pumping technology, pressurisation equipment, packaged hydronic systems, heat exchangers, controls, automation, optimisation solutions and associated technologies, • Develop technically credible value propositions around energy efficiency, lifecycle performance, system optimisation, reliability, installation benefits and operating cost reduction, • Deliver technical and commercial presentations, seminars and project meetings to consultants, contractors and other relevant stakeholders, • Work closely with consulting engineers throughout concept, design and specification development, • Maintain involvement as projects move from specification into tender, contractor appointment, procurement and delivery, • Develop strong commercial relationships with regional and national M&E contractors operating across the territory, • Protect specifications and respond effectively to competitive substitution, value engineering exercises and changing project requirements, • Support contractors with product selection, technical clarification, application requirements, quotations and commercial discussions, • Manage opportunities through quotation, negotiation and final order conversion, • Work closely with internal technical, applications, engineering and commercial teams to develop appropriate customer and project solutions, • Maintain a detailed understanding of the regional project pipeline and identify future market opportunities, • Develop strategic relationships with major consultant practices and contracting organisations, • Maintain accurate CRM, pipeline, forecasting and project information and provide clear territory and market intelligence to the wider business, • Monitor competitor activity and identify areas where the company can strengthen specification, contractor engagement and regional market share, • Take full commercial ownership of the territory and develop a structured long-term plan for sustainable growth, • Proven sales experience within commercial HVAC, building services, hydronics, pumps, mechanical systems or a closely related technical market, • Strong understanding of the UK building services project environment, • Demonstrable experience developing relationships with consulting engineers and influencing technical specification, • Strong experience engaging with M&E contractors and understanding the commercial stages through which specified projects progress, • Evidence of successfully taking opportunities from early project identification and specification through tender, negotiation and order conversion, • Good technical understanding of commercial heating and chilled water systems, pumps, hydronic systems or associated mechanical building services equipment, • Ability to understand system requirements and discuss technical solutions credibly with consulting engineers, contractors and other technically experienced stakeholders, • Existing or transferable relationships within the consultant and M&E contractor community across Scotland and/or the North East, • Candidates based within Scotland should ideally have particularly strong access to and knowledge of the Central Belt market, • Candidates based within the North East of England must be comfortable travelling regularly throughout Scotland and developing relationships across the wider territory, • Strong commercial awareness and the ability to protect specifications while navigating competitive tenders and value engineering discussions, • Ability to manage long and potentially complex project sales cycles involving multiple decision makers, • Strong presentation, communication, relationship development and negotiation skills, • High level of self-motivation and the ability to manage a substantial geographical territory autonomously, • Professional, structured and strategic approach to territory and account development, • Comfortable working with CRM platforms, Microsoft Office and standard business reporting systems, • An engineering, mechanical or building services qualification would be advantageous, although practical industry experience and proven commercial performance will be equally important, • Experience gained within pumps, hydronic systems, commercial HVAC equipment, valves, water systems, packaged plant, controls, building automation, energy optimisation or other technically aligned building services products would be particularly relevant This opportunity will suit an experienced building services sales professional who understands that winning a project requires considerably more than simply securing a consultant specification. You will be technically credible enough to engage confidently with consulting engineers during the design stage, but commercially capable of following the opportunity into the contracting environment and driving it towards successful conversion. You will understand how mechanical building services projects develop, how specifications can change once contractors become involved and how to maintain influence throughout the project cycle. You are likely to have established relationships across the consultant, specification and M&E contractor communities and will understand the importance of being visible and credible with both. You will be comfortable discussing technically engineered products and systems, but equally confident handling commercial negotiations, competitive pressure, value engineering discussions and contractor requirements. You will be proactive in identifying projects rather than relying solely on incoming enquiries, with the organisational discipline to manage a large geographical territory and the commercial judgement to prioritise the consultants, contractors, projects and opportunities offering the greatest potential. Above all, you will combine technical credibility, relationship building ability and commercial drive with the confidence to represent a highly respected engineering organisation across an important regional market. • Strong basic salary up to £70,000 depending on experience, • 30% target bonus with uncapped earning potential and accelerators for performance above target, • £625 per month car allowance, • Company pension, • 25 days annual holiday, • Mobile phone and laptop, • Comprehensive technical and product support, • Significant autonomy across an established and strategically important territory, • Genuine long-term development and career progression opportunities within an internationally established engineering organization We are constantly seeking candidates within the Construction Material Sales Sector in the following roles: Sales Manager, Account Manager, Area Sales Manager, Business Development Manager, Specification Sales Executive, Specification Sales Manager, Branch Manager, Field Sales, Account Executive, Key Account Manager, Field Sales Executive, Field Sales Representative, National Account Manager, Account Executive, Territory Sales Executive, Area Sales Manager, National Sales Manager, Internal Sales, Sales Office Manager, Key Accounts Sales, National Account Sales, National Sales Manager and Sales Director. We cover all roles within the Construction Materials sector including: Builders Merchants Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, KBB Jobs, Civil Engineering Sales Jobs, M&E Sales Jobs, Timber Sales Jobs, Roofing Sales Jobs, Plumbing Sales Jobs, Insulation Sales Jobs, Interiors Sales Jobs, Aggregate Sales Jobs, Quarry Products Sales Jobs, Concrete Sales Jobs, Plant Hire Sales Jobs, Plant Sales Jobs, Tool Hire Sales Jobs, Access Equipment Sales Jobs, Portable Accommodation Sales Jobs, Scaffolding Sales Jobs, Formwork Sales Jobs, Reinforcement Sales Jobs, Bathroom Sales Jobs, Kitchen Sales Jobs, Bedroom Sales Jobs, Bathroom Showroom Sales Jobs, KBB Sales Jobs, Plumbing & Heating Sales Jobs, Heating Sales Jobs, HVAC Sales Jobs, Ventilation Sales Jobs, M&E Products Sales Jobs, Washrooms Sales Jobs, Sanitaryware Sales Jobs, Build Systems Sales Jobs, Cladding Sales Jobs, Curtain Walling Sales Jobs, Façade Sales Jobs, Structural Steel Sales Jobs, Brick Sales Jobs, Block Sales Jobs, Stone Sales Jobs, Architectural Stone Sales Jobs, Masonry Sales Jobs, Pipe Sales Jobs, Drainage Sales Jobs, Geotextile Sales Jobs, Attenuation Sales Jobs, SUDS Sales Jobs, Paving Sales Jobs, Landscaping Products Sales Jobs, Street Furniture Sales Jobs, Doors Sales Jobs, Joinery Sales Jobs, Timber Products Sales Jobs, Off Site Construction Sales Jobs, Timber Distribution Sales Jobs, Timber… etc. #J-18808-Ljbffr

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day. Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead. At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them. Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys combining technical depth, customer advocacy, and commercial awareness to help customers get lasting value from cybersecurity technology. In this role, you will partner with security, IT, and technical stakeholders to turn deployment into meaningful adoption, helping customers embed the platform into daily security operations, reduce risk, and achieve measurable outcomes. You will work closely with Account Executives, Solutions Engineering, Professional Services, Support, and Renewals, bringing a clear technical view of customer health, adoption progress, risks, and renewal readiness. This is a remote position with expectations to travel at least 2 times per year. • Build trusted relationships with customer security and IT teams, understanding their priorities, workflows, and success outcomes., • Create practical technical success plans that help customers adopt the platform, reduce risk, and realise measurable value., • Identify high-value use cases that make the platform part of everyday security operations., • Use product usage, engagement, and health indicators to spot adoption gaps, underutilisation, and retention risks early., • Guide customers through the transition from deployment to active use, accelerating Time-to-Value and reducing handover friction., • Lead mitigation planning for technical blockers, integration challenges, operational gaps, and customer health risks., • Bring clear technical health insights into renewal readiness, QBRs, growth discussions, and account strategy., • Surface technical opportunities that support expansion, upsell, and cross-sell activity in partnership with the Account Executive., • Champion the voice of technical users by ensuring product feedback, risks, and success requirements are visible internally., • You have 3+ years' experience in a technical, customer-facing role such as Customer Success Manager, Technical Success Manager, Technical Account Manager, Technical Consultant, Product Specialist, or similar., • You understand enterprise cybersecurity, networking, cloud, SaaS, or infrastructure environments., • You know how to drive adoption, retention, technical value realisation, and customer health improvement., • You can translate complex technical concepts into clear, practical guidance for customers and internal teams., • You are confident engaging with security engineers, SOC analysts, system administrators, technical leaders, and executives., • You bring strong communication, presentation, stakeholder management, and cross-functional collaboration skills., • Experience with security operations, SOC workflows, threat detection, or incident response use cases is desirable., • Familiarity with customer success platforms, health scoring, adoption analytics, and renewal governance is advantageous. We are able to offer 100k-120k on the base + commission 80/20 split. Final offer will be determined based on years of experience and location. As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability. Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner. #J-18808-Ljbffr

Competitive Salary, Car or Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Senior Quantity Surveyor to join our team based in Boldon, covering projects across the North East. In this role you will implement best commercial practices to maintain and maximise the profitability and financial performance of medium to large projects. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: • Ensure that our safety first and foremost message is visible and alive through all activities on the project, • Where relevant, manage and coach any Quantity Surveyors or Assistant Quantity Surveyors, • Review and interpret contract terms and conditions, identifying and mitigating risks and enhancing opportunities, • Ensure compliance with all aspects of the contract, liaise with the project teams on project status, • Identify, qualify and management the agreement process of any changes to NG Bailey’s contractual obligations, • Take responsibility for the cash flow forecasting, submission and receipt of payments, • Monitor and forecast costs and revenue through project lifecycle, • Assist with procurement and management of sub contractors, • Provide accurate reporting of costs, projections, contingency, liabilities, sales and margins, • Develop and maintain positive long term relationships with all stakeholders, ensuring customer satisfaction, • Working alongside the project team and Commercial manager, negotiate the settlement of the final account and facilitate sign off, • Ensure all necessary records and reports are generated and maintained, • Assist in any dispute resolution process. What we’re looking for: Experience of responsibility for the commercial aspects of medium to large MEP/construction projects English and Maths GCSE or equivalent Relevant BSC/degree or equivalent, or willingness to work towards We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with aleading provider andup to8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #J-18808-Ljbffr

Safecall is a whistleblowing service provider, helping organisations establish an independent, safe and confidential reporting system since 1999. Our whistleblowing hotline and online reporting allows employees to Speak Up and report their concerns to the highest levels of management. We recognise the value of an effective whistleblowing programme in supporting both employers and employees to address wrongdoing in the workplace. We support over 1,000 customers in 100 countries globally. In our 20 year history we have successfully managed tens of thousands of cases on behalf of our clients and their employees. Law Debenture is our parent company, and is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 137-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 300 colleagues across 6 business lines including Safecall. We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working with us, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. The Investigations Manager is responsible for the operational delivery of all Safecall investigations, ensuring quality, consistency, client satisfaction and investigator performance. This is a new full-time role created to provide the management capacity required to support the investigations function through its planned growth trajectory. Initially the role will combine operational management with acting as a workplace investigator. As volumes grow, the balance will shift progressively towards management and oversight. The role works closely with Business Development, Account Management, Operations and Finance to ensure seamless client delivery and commercial performance, and is responsible for developing and continuously improving investigation frameworks, standards and processes. • Oversee day-to-day delivery of all investigations, allocating the right investigator to each matter and acting as first point of contact throughout the life of a case., • Agree terms of reference with commissioning managers at the outset of each investigation., • Review all investigation reports before delivery to clients, ensuring quality and consistency., • Lead high-profile, sensitive and complex investigations where senior oversight is required, and act as investigator directly where capacity or specialist expertise requires it., • Ensure accurate case records are maintained in the case management system, with all investigators logging billable hours, communications and documentation correctly., • Ensure robust governance, quality assurance and compliance across all investigative practices., • Lead and manage the panel of consultant investigators, providing direction, performance oversight and professional development., • Recruit additional investigators to maintain appropriate breadth of specialist skills across workplace, whistleblowing, fraud, governance, regulatory and safeguarding matters., • Manage consultant onboarding, compliance and ongoing panel standards in line with Safecall's requirements., • Build capability and succession within the investigations function, fostering a collaborative and high-performing team culture., • Support the adoption of emerging technologies and AI-assisted investigation techniques, ensuring team capability develops alongside evolving industry practices., • Work with Business Development, Account Management and Enterprise Management teams on new investigation leads, proposals and contracts., • Meet prospective and existing clients where required, presenting Safecall's investigations capability with credibility and confidence., • Act as Safecall's subject matter expert on workplace investigations, supporting sales activity, proposals, webinars, roundtables and thought leadership., • Act as the senior escalation point for complex, sensitive or high-risk client matters., • Ensure clients receive regular and effective communication throughout each investigation, and support the Account Management team in resolving billing queries, scope or fee disputes., • Confirm accurate case and time data to support invoicing, escalating disputes to the Strategic Relationship Director where appropriate., • Maintain and continuously improve quality control systems, investigative methodologies and operational processes across the function., • Monitor service performance, investigator utilisation and quality standards, implementing corrective actions where required., • Ensure compliance with all relevant legal, regulatory and data protection requirements, including the secure handling of sensitive and confidential information., • Ensure technology and AI adoption aligns with ethical, legal and regulatory requirements., • Maintain awareness of developments in legislation, regulation and best practice relevant to workplace investigations., • Provide regular MI and reporting on case volumes, investigator utilisation, pipeline, quality and operational performance to the Strategic Relationship Director., • Support forecasting, capacity planning and resource allocation across the function., • Contribute to the ongoing development of systems, reporting frameworks and management information., • Significant experience of conducting and managing workplace investigations across a range of matter types, including conduct, grievance, whistleblowing, fraud and regulatory investigations., • Proven ability to lead and manage teams or panels of investigators, including work allocation, performance management and quality assurance., • Strong understanding of employment law, regulatory requirements and data protection obligations as they relate to workplace investigations., • Experience of developing operational processes, quality frameworks and governance arrangements., • High standard of written English, with the ability to produce and review clear, structured and legally robust investigation reports., • Excellent organisational and case management skills, with the ability to oversee multiple investigations simultaneously., • Strong commercial awareness and understanding of professional services delivery, billing and resource management., • Ability to balance strategic thinking with hands‑on operational delivery in a growing business., • Experience of case management or investigations management systems is desirable., • Background in professional services, HR consultancy, law enforcement, legal or regulatory environments is advantageous., • Competitive salary with performance bonus scheme, • Generous pension contribution, • Full healthcare cover, • Health cash plan, • Life assurance, • Buy/sell annual leave scheme People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth. LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted. Please note that we have a thorough referencing process, which includes credit and criminal record checks. If you’d like to find out more about LawDeb and our open vacancies, please contact our careers team on . #J-18808-Ljbffr

Freight Sales Manager (Progression to Branch Manager) £50,000 - £60,000 (OTE £80k+) + Commission + Company Benefits + Progression + Company Car Sunderland - Hybrid + UK & European Travel Are you a Freight Sales Manager looking to become the go-to freight specialist, build and lead your own team, run your own office and benefit from a generous commission structure? Established in the 1980s, this international freight forwarding specialist is part of a large global logistics group with a multi-million-pound turnover. The group provides end-to-end transport solutions across road, air and sea freight, working with clients across a range of industries and continuing to expand its international network. In this role, you'll manage and grow an existing portfolio of freight accounts while developing new business across the region. You'll build strong customer relationships, negotiate rates and identify opportunities to increase revenue. While account management is the core of the role, you'll also have a strong focus on winning new business and growing your portfolio. The role involves regular UK customer travel and occasional European travel. This role would suit an experienced Freight Sales Manager or Account Manager looking to take on greater responsibility, develop new business and progress into running their own satellite office and team. The Role: Manage and grow a portfolio of existing freight accounts Develop new business and increase revenue across the region Build relationships with key customers and negotiate commercial proposals Travel to UK customer sites and occasionally across Europe Progress into Branch Manager, building and leading a team around you The Person: Sales or Account Manager background within freight forwarding or similar Strong commercial and business development experience Comfortable travelling to customer sites across the UK Ambitious and looking to progress into leadership Commutable Sunderland Reference: BBBH27319A Freight, Freight Forwarding, Sales Manager, Account Manager, Sales, Business Development, Logistics, Road, Air, Sea, Import, Export, Branch Manager, Sunderland, Newcastle, Durham, Washington, Gateshead, South Shields, North East, UK, Europe If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ