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Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombudsmans Complaint Handling Code, and all other applicable regulatory standards. This will include spending time with co

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standards. Managing and investigating Stage 1 & 2 complaints from tenants and residents. Acting as the main

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Complaints Handler (Housing / Rep

An understanding of dealing with complaints from the first stage and working within a complaints team would be beneficial. Salary: Starting Salary at £32,558, with future progression opportunities to £34,635 per annumShift Hours: PermanentComplaints HandlerAgile Hybrid Homeworking - Based at any o

Were working with a public-sector housing provider who urgently requires a Housing Complaints Handler to support their team during a period of high complaint volumes. This is a hands-on role where youll take ownership of stage 1 housing complaints from start to finish, helping to ensure residents re

Demonstrable experience resolving complaints within a diverse community setting. Take responsibility for complex, multi‑service complaints and specialist investigations from receipt through to resolution. Support the delivery of training for new and existing staff on complaints processes, procedur

A legal consultancy firm is seeking a Case Reviewer to conduct independent reviews of complaints regarding Service Police forces.

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic direction of our complaints de

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A leading MedTech firm in Greater London is seeking a Complaints Officer to assess and process complaints in a regulatory environment.

A global software company in the United Kingdom is seeking a Business Consultant to enhance customer experience through cloud-based solutions.The role involves leading software implementations, conducting workshops, and providing training.Ideal candidates should have at least two years of relevant e

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

What we're looking for in a Complaints and Information Manager:. Strong knowledge of complaints handling and information rights legislation. James Stevens Associates are working with a North London based Housing Association that are now looking for a Complaints and Information Manager on a 12 month

Previous experience handling complaints within financial services, ideally within lending, banking, or SME finance. Experience dealing with B2B complaints (desirable). Exposure to a broad range of complaints and regulatory matters.

Ideal candidates will have extensive experience in handling complaints, excellent communication skills, and strong knowledge of relevant legislation. A leading arts organization in Greater London is seeking a Complaints and Information Manager to enhance customer experience and manage information ri

Acts as the main contact for complaints, FOI requests, data protection enquiries, Ombudsman/ICO cases, and Member enquiries within Children's Services. Manages and investigates complaints, ensuring they are logged, tracked, resolved within legal timescales, and meet quality standards. FOI, GDPR/DPA,

The successful candidate will lead the management of complaints, enquiries, and compliments, ensuring high standards of service delivery.

A leading housing association in the UK is seeking a skilled Complaints Compliance Officer to manage outcomes from Housing Ombudsman Service determinations. In this role, you will utilize your knowledge of complaints legislation to guide decision-making and work collaboratively with various stakehol

London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, mediation and complaints. In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service. Knowledge of Local Authority complaints procedures.

This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements. A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function.

Interim SEND Complaints & Tribunals Officer. We are seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes.

Ready for the next step in your career? Join a collaborative, enthusiastic team working.AtAptean,you’llhelp deliver best-in-class solutions that improve customer experience.We’re looking for a Business Consultant to strengthen our position as the leading provider.You’ll join a fast-paced, grow

A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service, reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on ov

This player-coach role involves managing complex chargebacks and complaints.

A leading UK financial services group is seeking a Complaints Manager for their PRT Client Services team to manage Defined Benefit pension complaints. Responsibilities include investigating complaints, analyzing data, and collaborating with third-party suppliers.

A respected Housing Association in North London is seeking a Complaints and Information Manager for a 12-month fixed term contract. The role involves leading the Complaints & Information Team, enhancing service delivery, and ensuring compliance with legislation. Ideal candidates will possess strong

A leading technology provider in the UK is seeking a Business Consultant to join their team.This role involves leading software implementations, configuring solutions, and delivering training to clients.The successful candidate will have a minimum of 2 years of experience in a relevant position and

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

Strong experience handling complex complaints, ideally within pensions or financial services. You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You

A London Local Authority is looking for an experienced Reviews & Complaints Manager to lead complaints and statutory reviews in housing services. Candidates should have strong experience in managing complaints, knowledge of Housing Act legislation, and the ability to produce high-quality responses.

We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. Complaints and Information Manager. This senior role will shape how com

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Complaints Handler – Banking & Financial Services (Remote). Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated enviro

In this role, you will be the first point of contact for complaints, ensuring concerns are handled sensitively and recorded accurately.

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standa.

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombud. Complaints Resolution Officer / Complaints Handler (Housing / Repairs).

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents. Solve complex open and ongoing complaints.

Tribunals, Mediations & Complaints Manager -North LondonRate of pay: Up to £500 per dayContract Duration: 3-month contractWorking Arrangements: Office attendance required every WednesdayPertemps are currently recruiting for an experienced Tribunals, Mediations & Complaints Manager to join a North L

Weekend Receptionist - Saint Ives.Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South.Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA br

Local Authority Housing, Homelessness Complaints and Enquiries Officer, Central London Pay rate £40 per hour Contract role, Local Authority Housing Services Pertemps are recruiting for an experienced Homelessness Complaints and Enquiries Officer in the Central London area. Exp

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39-week sessional post i.Temporary until 31st March 2027.Monday - Friday, working 7 hours per day.East Lothian Council seek to appoint a positive, resil

Full-time 4 x 35 hours per week, 07:00 - 14:30, 14:00 - 21:30;.Part-time shifts available 07:00 - 14:30 and 14:00 - 21:30.Weekend only - Saturdays and Sundays.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to ce

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded