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We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any onsite staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Able to proactively manage the team to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart

Location: London Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: The Actuarial Reporting Team Lead is responsible for leading the delivery of actuarial review and analysis for group, management, regulatory and statutory reporting. The role combines strong technical actuarial capability with team leadership, ensuring high quality outputs, effective controls, and clear explanations of results. The role is hands on and delivery focused, leading a team to deliver in a clear, timely and controlled manner. What will you be doing: Actuarial Reporting & Delivery • Lead the consolidation, review and delivery of actuarial results for IFRS 17, Solvency II and internal management reporting., • Oversee timely and accurate quarterly reporting, working closely with the Head of Modelling & Production and escalating issues to senior management where needed., • Manage the production and review of Solvency II Own Funds, Matching Adjustment PLAs and Quantitative Reporting Templates (QRTs)., • Analyse experience, assumption changes and key drivers of results, translating complex outcomes into clear, meaningful insights., • Maintain robust documentation, controls and evidence to meet internal standards and external audit requirements., • Provide day to day leadership, coaching and technical oversight to qualified actuaries and trainees., • Set direction, review work and ensure actuarial and accounting principles are consistently applied., • Champion efficiency and continuous improvement across actuarial reporting processes., • Lead expense basis reviews and obtain Actuarial Oversight Function sign off., • Review and sign off results across reporting bases to ensure appropriateness and consistency. What Experience will you have: • Experience of working in an actuarial reporting team within a life insurance company, • Good knowledge of IFRS 17 and SII frameworks, • In depth knowledge and experience of actuarial valuation rules, requirements and techniques., • Able to build relationships and gain trust and respect at all levels, • Strong attention to detail and ability to review actuarial work to a high standard., • Confidence using actuarial models, spreadsheets and reporting tools., • Strong organisational skills and a proven track record at delivering reporting requirements under tight deadlines., • Strong communication skills (able to communicate technical and complex issues both verbally and in writing to senior audiences including non-actuaries), • Proven track record of leading a team, • Demonstrates a continuous improvement mindset Qualifications • Qualified Actuary FIA Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Group Reward Manager- Hays UK- 3 days in a Hays office per week. At Hays, we’re passionate about building reward frameworks that are fair, competitive, and aligned to business performance. We’re now looking for an experienced Group Reward Manager to play a pivotal role in embedding our global reward strategy across the Group. This is a highly visible role, partnering with senior stakeholders across the business, including the Executive Leadership Team and Plc Remuneration Committee, and shaping reward outcomes for a truly global organisation. The role As Group Reward Manager, you’ll support the delivery of Hays’ global reward strategy, ensuring compensation and benefits are globally anchored, performance‑orientated, affordable, competitive, consistent, and simple. You’ll work within global frameworks underpinned by the Willis Towers Watson Global Grading System and informed by leading market data, bringing governance, insight, and operational excellence to group‑wide reward activity. Key responsibilities • Own and continuously develop Group reward policies and principles, ensuring alignment with global frameworks, legislation, and market best practice., • Lead Group‑wide job evaluation and grading using the WTW Global Grading System, providing guidance, training, and governance across regions., • Govern and coordinate annual reward cycles, including salary review, bonus, and incentive processes, ensuring consistency and continuous improvement., • Support executive reward activities, including benchmarking, share plan administration, and Remuneration Committee support, in partnership with the Company Secretariat., • Act as primary relationship owner for WTW and third‑party reward providers, overseeing contracts, survey participation, and vendor performance., • Deliver reward analytics, pay equity, and reporting, providing insight to senior leaders and committees and driving action where gaps are identified., • Operationalise the global mobility reward strategy, supporting international assignments and cross‑border reward arrangements., • Partner with Technology and People & Culture teams to enhance reward systems, data integrity, and the digital transformation of reward processes. About you You’ll be a credible, pragmatic reward expert with strong commercial judgement and the ability to operate confidently in a complex, fast‑paced, global environment. You’ll bring: • Proven expertise across compensation, benefits, executive reward, and reward governance, • Strong experience with WTW or similar job evaluation and market survey methodologies, • Excellent stakeholder management and influencing skills, • High analytical capability, including financial modelling and data interpretation, • A collaborative mindset, balancing global consistency with local needs, • Strong organisation, attention to detail, and resilience under pressure, • A proactive approach, spotting issues early and driving solutions independently Why Hays? At Hays, you’ll be part of a purpose‑led organisation with a global footprint, strong values, and ambitious plans. You’ll have the opportunity to shape reward outcomes at scale, work closely with senior leaders, and make a tangible impact on how we attract, motivate, and retain our people. What you’ll get in return: • Culture built on rewarding success and the opportunity to influence your earning potential., • Best technology in the industry and a renowned training programme to support success and drive rapid career progression., • Flexible hybrid working patterns., • Opportunity to take your career globally., • Incentives and rewards to recognise performance locally, regionally, and nationally., • Broad range of employee wellbeing initiatives and benefits., • Referral bonus scheme., • Community of support networks from Hays Pride to Parents@Hays., • Paid charity day for all employees #HaysHelps and working closely with charity partners. At Hays, we know that diverse teams deliver better results, and that inclusion fuels our innovation. We’re committed to building a culture where different perspectives are embraced and where all of our people can flourish. As an Equal Opportunities Employer, we see Diversity, Equity & Inclusion not just as the right thing to do but also as a business advantage. We welcome applicants from talented people of all backgrounds who want to grow with us & contribute to our shared success.

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Role Profile: A subject matter expert in Central Securities Depository Regulation (CSDR) with strong experience in post-trade infrastructure and financial markets compliance. This role is critical to ensuring that the Digital Securities Depository (DSD) meets all regulatory requirements while enabling innovative product development. The successful candidate will lead the DSS Gate 2 application process, ensuring timely and accurate submission, and will be embedded in product workshops and design sessions to advise on compliance implications and regulatory feasibility. This individual will act as the bridge between product teams and Compliance, ensuring that solutions are both compliant and commercially viable. Role Responsibilities: • Own and manage DSS Gate 2 submission, including documentation, evidence gathering and regulatory engagement, • Develop sustainable compliance frameworks and controls for digital securities workflows, • Monitor regulatory developments and ensure timely updates to product design and governance, • Provide expert guidance on CSDR and its impact on product design and operating models Experience and skills required: • Deep expertise in CSDR and post-trade infrastructure preferred but not essentail, • Proven experience in regulatory submission and compliance oversight within financial market infrastructure, • Strong understanding of securities lifecycle (issuance, settlement, custody) and operational models, • Ability to translate regulatory requirements into actionable product specifications, • Excellent communication and stakeholder management skills, including experience in client-facing discussions, • Strategic mentality with attention to detail and ability to influence cross-functional teams Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

This advert is for talent pipelining purposes. There is no immediate vacancy, but we are building a pool for future opportunities Are you passionate about driving growth and building lasting client relationships in the financial data and analytics space? We are continuously seeking talented Sales Specialists across Europe to join our Sales Team. This is an open opportunity for ambitious, commercially minded professionals-wherever you are based in Europe-who are eager to exceed targets and make a real impact. About the Role As a Sales Specialist, you will play a pivotal role in executing our strategy for long-term, balanced growth. Your deep understanding of market and competitive dynamics will fuel your success as you drive sales execution across diverse European markets. You will proactively identify and pursue new prospects and opportunities with both new and existing customers, collaborating closely with Account Managers, Solutions Leaders, Customer Success Managers, Sales Enablement colleagues, and others at LSEG. Key Responsibilities • Seek new business and product sales through new account acquisition and expansion within assigned European territories., • Build valuable connections within client organizations, leveraging your network to unlock new opportunities., • Integrate industry trends and personal experience to deliver value and inspire confidence in customers., • Proactively analyze customer workflows to identify solutions selling and cross-business deal-making opportunities, maximizing contract value., • Advance opportunities efficiently through sales stages, anticipating and overcoming obstacles to exceed close rate expectations., • Handle administrative tasks (proposals, benchmark calculators, CRM updates) with pace and efficiency.What We're Looking For, • Experience with financial data vendors is highly preferred., • Strong commercial acumen and a proven track record in sales, ideally within the investment management or wealth management sectors., • Excellent collaboration skills and the ability to work effectively in a hybrid, pan-European team environment., • Proficiency in any European language is a massive plus; multilingual candidates are strongly encouraged to apply., • A degree or equivalent experience is required.Why Join Us? You will receive comprehensive training and coaching on our LSEG products, commercial policies, CRM tools, and more. You'll be part of a supportive, collaborative team that values your growth and success. If you are driven, adaptable, and ready to take your sales career to the next level in a leading global organization, we want to hear from you. Are you passionate about driving growth and building lasting client relationships in the financial data and analytics space? We are continuously seeking talented Sales Specialists across Europe to join our Sales Team. This is an open opportunity for ambitious, commercially minded professionals-wherever you are based in Europe-who are eager to exceed targets and make a real impact. About the Role As a Sales Specialist, you will play a pivotal role in executing our strategy for long-term, balanced growth. Your deep understanding of market and competitive dynamics will fuel your success as you drive sales execution across diverse European markets. You will proactively identify and pursue new prospects and opportunities with both new and existing customers, collaborating closely with Account Managers, Solutions Leaders, Customer Success Managers, Sales Enablement colleagues, and others at LSEG. Key Responsibilities • Seek new business and product sales through new account acquisition and expansion within assigned European territories., • Build valuable connections within client organizations, leveraging your network to unlock new opportunities., • Integrate industry trends and personal experience to deliver value and inspire confidence in customers., • Proactively analyze customer workflows to identify solutions selling and cross-business deal-making opportunities, maximizing contract value., • Advance opportunities efficiently through sales stages, anticipating and overcoming obstacles to exceed close rate expectations., • Handle administrative tasks (proposals, benchmark calculators, CRM updates) with pace and efficiency.What We're Looking For, • Experience with financial data vendors is highly preferred., • Strong commercial acumen and a proven track record in sales, ideally within the investment management or wealth management sectors., • Excellent collaboration skills and the ability to work effectively in a hybrid, pan-European team environment., • Proficiency in any European language is a massive plus; multilingual candidates are strongly encouraged to apply., • A degree or equivalent experience is required.Why Join Us? You will receive comprehensive training and coaching on our LSEG products, commercial policies, CRM tools, and more. You'll be part of a supportive, collaborative team that values your growth and success. If you are driven, adaptable, and ready to take your sales career to the next level in a leading global organization, we want to hear from you. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Role profile: The Senior Analyst will report directly to the Director of Resilience Risk Management (RRM) and will play a leading role in driving the delivery of Operational Resilience (OpRes) outcomes across Digital Securities and Markets (DSM). As part of the first line of defence, RRM holds the responsibility for resilience risk, partnering closely with the Accountable Executives (AE) and Business Service Managers (BSM) across each product line to identify, assess, and remediate risks while ensuring full Regulatory compliance. In this role, the Senior Analyst will take end-to-end ownership of key resilience activities and programmes, ensuring the effective delivery, oversight, and governance of all RRM initiatives and BAU resilience responsibilities. They will be accountable for ensuring the organisation meets all resilience requirements under current and emerging regulation including the UK's PS21/3 and the EU's Digital Operational Resilience Act (DORA). The role spans multiple resilience dimensions (technology, data, cyber, people, property, and third-party suppliers), making strong technical insight and a deep understanding of risk identification, assessment, and mitigation essential. The Senior Analyst will work directly with partners across business, technology, and operations within DSM and the wider LSEG Group to influence decision-making and drive timely resolution of resilience risks. As RRM expands geographically, the Senior Analyst will also play a key role in coaching, guiding, and developing team members outside London to ensure a consistently high-performing culture and aligned ways of working across all locations. Key Responsibilities of the role: • Lead the delivery of the Operational Resilience priorities, working directly with business, technology and business partners to drive consistent, high-quality execution of resilience processes, reporting and risk activities., • Own and lead key deliverables across the resilience portfolio, ensuring clear plans, effective execution and timely escalation of issues., • Lead, coordinate and deliver the annual PS21/3 Self-Assessment, including drafting submissions, engaging collaborators and supporting all related Executive and Board reporting., • As part of the annual PS21/3 Self-Assessment exercise, partner with the business, technical and operational teams, providing guidance and challenge to ensure Regulatory compliance across both technical and non-technical resilience domains., • Shape, coordinate and manage the Resilience Risk Management (RRM) team's recurring governance forums, ensuring effective decision-making, high-quality materials and strong collaborator engagement., • Coach, mentor and develop junior team members, particularly within newly established locations, fostering a high-performing culture and providing day-to-day support and guidance., • Lead the delivery, tracking and monitoring of key Resilience Risk outcomes and objectives, providing a structured, evidence-based view of progress across all stage gates and programme milestones., • Develop and maintain performance metrics and reporting key data points for Accountable Executives (AEs) and Business Service Managers (BSMs) across Important Business Services (IBS) to strengthen the overall resilience posture., • Maintain the overall governance framework, including Terms of Reference and the ongoing operation of governance forums that oversee LSE plc's Operational Resilience outcomes and programme delivery.Experience and skills required:, • Risk Management: Demonstrates a strong grasp of operational resilience principles, governance frameworks, and risk-and-control environments within technology, applying them effectively to assess, identify, and mitigate operational risks, • Technology: Ability to apply existing technical knowledge to understand the tools, services and requirements of Equities-based businesses, • Upskilling: Deep curiosity about technology and an ability to learn new technical processes, implementations and tooling to facilitate Resilience Risk discussions with SMEs, partners and process owners., • Project Management: Pro-actively builds outcomes and project objectives. Organise workloads and support team members in achieving effective governance and enhanced reporting mechanisms., • Operational Improvements: Identifies opportunities to improve efficiency while providing detailed transactions, services, and products, handles monetary assets and other resources to optimise cost effectiveness., • Regulatory Knowledge: Good understanding of Operational resilience requirements and related regulations like DORA, Critical Third-Party etc., • Communication: Communicates with clarity and precision, presenting complex and / or technical information in a concise format that is audience appropriate., • Critical thinking: Develops a broad, big-picture view and its mission to innovate through analysis of issues and trends and how these link to responsibilities, capabilities, and potential of the organisation., • Stakeholder Management: A collaborative team player who works effectively within small teams or independently, and engages proactively with key collaborators to deliver strong, business aligned outcomes.Candidate Profile / Key Skills, • Ability to operate independently with little guidance, • Ability to learn new skills and grow into broad roles, • Hands on experience of resilience concepts in a 1LoD environment., • Applied knowledge of operational resilience regulatory requirements for e.g., PS21/3, DORA, Third-Party Risk, Critical Third Party CP22/3 regulation and related Operational Resiliency context., • Adaptable and good interpersonal abilities, • Ability to work on multiple projects in a fast-paced changing environment., • Flexible work approach and be able to work to agreed timelines London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Corporate Strategy Manager London up to £75,000 per annum Backed by TDR Capital, BPP (part of Lyceum Education Group) is a leader in the UK higher education and professional training sector, empowering people worldwide to build and transform their careers. Over the past three years, BPP has accelerated its growth through multiple acquisitions and successful entry into the Canadian and Australian markets, establishing a truly international footprint. With a bold digital and technology agenda and a clear vision for internationalisation, BPP is shaping the future of education by combining academic excellence with cutting edge innovation. An opportunity has arisen for a Corporate Strategy Manager to join BPP as a key member of the Strategy & Transformation team. In this role, you will be responsible for supporting the development and execution of company and business unit strategies. What if you read the description and don't meet every requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity! Why work for BPP? It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as: • Brilliantly, you can study any of our courses for free – be it a professional qualification or full degree., • With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home., • We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more. Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family What you’ll be doing This role combines strategic analysis, insight generation, business case development, and cross-functional collaboration to ensure that strategic initiatives are effectively planned, monitored, and delivered. As Corporate Strategy Manager, you will be responsible for: Strategic Execution & Support • Support execution of strategic initiatives across business units through financial and non-financial modelling, performance analysis, and scenario-based modelling., • Establish and maintain strategic planning cadences, including quarterly business reviews (QBRs), templates, reporting structures, and cross-functional alignment., • Collaborate with business units to gather updates, monitor progress against strategic objectives, and provide actionable recommendations., • Provide analytical support for department-led projects, including scenario planning, sensitivity analysis, and commercial assessments., • Identify opportunities to use AI agents, automation frameworks, and LLM‑based workflows to enhance efficiency, insight generation, and strategic execution. Strategic Insight & Market Intelligence • Own and maintain a strategic insight hub covering market, competitor, and customer trends, with a focus on innovation in education and adjacent sectors., • Produce regular briefs and updates on emerging trends, disruptive technologies, and market dynamics (e.g., AI in assessment, learning platform disruption, corporate training spend trends)., • Apply LLMs and AI‑enabled research tools to accelerate insight generation and synthesise large datasets into clear, strategic implications., • Develop structured, data‑rich insight packs that inform company‑wide and BU‑specific strategy development. Cross-Functional Collaboration & Influence • Act as a liaison between Strategy and key stakeholders, including PMI, PMO, M&A, and Project Management teams, facilitating the flow of strategic information., • Drive adoption of AI‑enhanced analytical tools, automated reporting, and intelligent agents across cross-functional teams., • Independently manage small-to-medium strategic workstreams, delivering findings and recommendations to senior stakeholders., • Influence decision-making across the organization, promoting strategic initiatives and ensuring adoption without formal authority. Long-Term Vision & Strategic Planning • Contribute to defining and articulating the long-term strategic vision for the organisation and its business units., • Support leadership in identifying growth opportunities, operational improvements, and market expansion initiatives., • Champion a culture of experimentation and responsible adoption of AI, predictive analytics, and intelligent automation., • Actively support the professional development of junior strategy staff and contribute to the continuous improvement of strategic processes and frameworks. What we’re looking for To be successful in this role you will need: • 4-6 years’ experience in strategy consulting, internal strategy, corporate development, or equivalent., • Experience across multiple industries and strategy project types (corporate strategy, growth strategy, market entry, operating model, commercial due diligence)., • Demonstrated experience using or implementing LLMs, AI agents, machine-learning–powered insight tools, or workflow automations in a strategic or operational context., • Strong commercial acumen with the ability to analyse financial and non-financial performance drivers., • Proficient in financial modelling, data analysis, and preparing executive-level presentations., • Excellent communication and stakeholder management skills, with the ability to influence at all levels., • Highly organised, proactive, and capable of managing multiple priorities and workstreams simultaneously., • Interest in education sector trends preferred, AI transformation in learning, etc. As a Disability Confident employer, BPP is committed to providing reasonable adjustments throughout the interview process. Candidates are encouraged to share any adjustment requirements ahead of interview so these can be considered and accommodated. BPP (part of Lyceum Education Group) actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP safer recruitment practices BPP reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. An exciting opportunity exists for an experienced Compliance Senior Manager to join the Data & Analy (D&A) Compliance team within LSEG, to lead on 2nd line compliance advisory support to the D&A business with specific lead 2nd line compliance responsibility to the TORA business. Purpose of the role The successful candidate will provide oversight, guidance and challenge to ensure a robust compliance framework is developed and maintained. The successful candidate will also hold the Senior Manager Function (SMF) 16 (Compliance Oversight) position and as such will be responsible for the compliance function in the firm and reporting to the governing body on this. Reporting to the Head of D&A Compliance, the core focus of the role will be to support the LSEG TORA business, in particular, TORA UK entity's application to the UK Financial Conduct Authority, providing advice and guidance as the subject matter expert on the applicable rules and regulatory requirements, and ensuring appropriate processes and controls are maintained to meet those requirements. LSEG TORA intends to operate an FCA-regulated entity in relation to its outsourced trading solution (OTS), namely general arranging, arranging with the view and dealing in investments as agent. The successful candidate may also be required to provide oversight of D&A division, as appropriate and in line with regulatory requirements and expectations. What you'll be doing • Provide timely, clear, and accurate regulatory and licensing advice to the D&A business. This includes support for TORA projects, products, and opportunities that align with LSEG's wider strategic goals., • Support and contribute to reporting for TORA UK governance forums, including the Board and senior divisional compliance leadership. Provide guidance on the UK compliance framework for TORA., • Deliver compliance assurance reviews for TORA UK in partnership with the Central Compliance Assurance team. Reviews will reflect both regulatory requirements and risk-based assessments., • Represent the compliance function at key internal governance forums. Help ensure risks are identified, escalated, and addressed appropriately., • Act as a key point of contact with the FCA. This includes supporting new initiatives and products, responding to regulatory queries, and meeting notification requirements in a timely manner., • Support the business on commercial projects from a regulatory perspective, including assisting with regulatory permissions and licences where required., • Manage regulatory applications, ongoing filings, and related obligations for TORA UK's regulated activities. This includes reporting to the FCA and other relevant global regulators., • Collaborate with and support the wider D&A Compliance team. Activities may include regulatory horizon scanning, rules mapping, risk assessments, and the preparation of management information.What you'll bring, • Relevant proven experience, preferably gained in OTC markets Compliance., • Effective communicator at all levels with excellent stakeholder management and engagement skills., • Pragmatic and detail-oriented, a good problem solver and able to work in a collaborative and constructive manner., • Able to work well with other departments and develop good working relationships across the business at all levels., • Good analytical skills. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. About the Role NT's Chief Procurement Officer's team for Third Party Management (TPMO) is responsible for design and execution of the Third Party risk management program in line with regulatory expectations, NT's Third Party Risk Management Policy, and Third Party Practice Standard. We are in a phase of growth and transformation. While you'll be hired for a specific role, your role may evolve as we scale - expanding into areas aligned with your strengths and program needs. We're looking for partners who thrive in change, think like problem solvers, and bring skills in project management, process management, and change leadership. If you're excited to grow with us and pivot when needed, you may be a fit for this role. This role will report to one of several team managers within the TPMO, which is the 1st line of defense for third party risk. Primarily, you will work closely with the TPMO team manager to assist in strategy and design decisions, business as usual process improvement and/or the direct execution or indirect execution (directing others on how to execute) of the program as per the Third Party Standard. The role holder will be an expert in Third Party Risk Management and would be well versed in execution aspect of the program related to the entire lifecycle of third party engagements. This is a central role interacting with business units, 2nd line of defense, other team leads and offshore quality control team. The key responsibilities of the role include: • Responsible for tracking program throughout the various third party management life cycle elements (Planning, IRQs, DDQs, Ongoing Monitoring, Contracting and Termination), periodic inventory review, open issues and open risk acceptance review and tracking of all internal projects, • Responsible for designing and periodically reviewing program related artifacts, risk methodologies, service categories and associated risk profile, reporting thresholds etc., • Accountable for assisting and guiding business partners through various stages of third party lifecycle to ensure quality program execution, • Identify gaps and drive continuous improvement across the TPRM lifecycle (e.g., onboarding, due diligence, monitoring, offboarding), • Suggest and participate in improvement projects that automate or streamline repetitive tasks (e.g., through Coupa tools or workflow automation platforms)., • Maintain strong documentation and evidence of controls, risk decisions, and remediations., • Track milestones, dependencies, and deliverables across projects and/or an assigned portfolio of relationships, • Engage with risk domain SME's, vendors and vendor relationship managers, • Serve as the point of contact for program performance updates, risk issue escalations, and regulatory reviews, • Responsible for engaging with and assisting 2LOD partners by providing business users' input for 2LOD deliverables, • Use dashboards and key risk indicators (KRIs) to monitor third-party risk posture and performance and determine areas of focus, • Report progress to the board, risk committees, and regulators as needed, • Participate in cross-functional teams associated with Third Party program requirements in areas such as design & strategy, enterprise critical vendor management, and other SMEs related subjects. Skills/Experience The successful candidate will benefit from having; • Several years of related work experience with clear understanding of and experience in the Three Lines of Defense model, • A thorough understanding of third-party (i.e., vendor, supplier, etc.) risk management, with prior experience in designing program solutions, risk scoring and aggregation methodologies and designing committee reporting, • Understanding of global risk regulatory requirements with emphasis on US (OCC Bulletins, FFIEC, FRB, FDIC) or UK (PRA, FCA), • A TPRM related certification such as CTPRP or CTPRA, • Proven track record managing vendor risk and/or leading large-scale risk or compliance initiatives., • Expertise in third-party risk frameworks and regulatory requirements., • Experience with tools such as Coupa, ServiceNow, Cybeta, Interos or similar., • Strong organizational skills., • Ability to influence activities across multiple teams and across business units, • Outstanding writing, communication, and presentation skills, • Sound analytical and problem-solving skills, • Strong networking ability to develop internal and external networks based on integrity and credibility through active listening and understanding Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Role Overview We are seeking a Senior Model Validation Quantitative Analyst to provide independent review and challenge of quantitative models used across risk, pricing, capital, and stress testing. The role sits within the Model Risk / Quantitative Analytics function and plays a critical part in ensuring models are theoretically sound, well-implemented, and compliant with regulatory expectations . You will work closely with model developers, risk stakeholders, and governance committees, contributing to robust model risk management across the firm. Key Responsibilities • Perform end-to-end independent validation of quantitative models, including:, • Conceptual soundness and theoretical foundations, • Assumptions, limitations, and appropriateness of use, • Empirical testing, benchmarking, and sensitivity analysis, • Validate models across areas such as market risk, credit risk, capital, stress testing, and pricing (scope depending on experience)., • Review model implementation (code, calculations, data usage) and identify model risk issues., • Produce clear, well-structured validation reports for senior governance forums., • Provide constructive challenge to model developers and propose remediation actions., • Support regulatory reviews, internal audits, and ongoing model governance activities., • Contribute to the continuous improvement of model validation standards and methodologies . Who We’re Looking For – Technical Expertise • Strong academic background in mathematics, statistics, econometrics, physics, engineering, or quantitative finance ., • Solid experience in model validation, quantitative analytics, or model risk management within banking, consultancy, or financial services., • Strong understanding of:, • Statistical modelling and time-series analysis, • Risk modelling frameworks (e.g. VaR, stress testing, PD/LGD, capital models), • Proficiency in Python, R, or similar quantitative programming languages ; ability to review and challenge model code., • Familiarity with model risk governance and regulatory expectations (e.g. SR 11-7, ECB, PRA, Basel)., • Ability to independently design validation tests and benchmarks. Who We’re Looking For – Behavioural Traits • Intellectually curious with a strong instinct to challenge assumptions and dig into model behaviour., • Confident but collaborative , able to engage constructively with model developers and senior stakeholders., • Clear and concise communicator, capable of translating complex quantitative topics for non-technical audiences., • High standards of professional judgement, independence, and integrity ., • Well-organised, resilient, and comfortable managing multiple model reviews in parallel., • Motivated to develop technical depth while contributing to broader model risk strategy. WHO WE ARE Our Expertise We provide high-impact consulting across five key domains: • Quantitative Finance — Model design, implementation and validation., • Risk & Regulatory — Risk frameworks and regulatory transformation., • Data & AI — Data optimisation and AI adoption with strong governance., • Digital & Technology — Cloud, engineering, automation and digital solutions., • Transformation — Change management and large-scale delivery programmes. Our Commitment Built on excellence, collaboration and innovation, Quanteam partners with clients to strengthen resilience, accelerate transformation and build future-ready capabilities. Benefits & Inclusion We offer a competitive UK-aligned package, including: • Competitive salary and performance bonus, • Private medical insurance, including mental health support, • Pension, • 25 days annual leave, • Schemes: Cycle to work, Perks at work, Home and tech, • Training and development opportunities We are committed to a diverse and inclusive workplace where all individuals are respected and valued. We welcome applicants from every background and uphold equality across all characteristics. Diversity drives innovation and strengthens our ability to deliver exceptional results. Our aim is an environment where everyone can thrive and contribute to collective success.

London Stock Exchange Group (LSEG) are looking for Risk professionals in London! LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This senior manager role sits within Group Risk and provides Second Line of Defence oversight across non-financial, financial and strategic risks across the Data & Analytics (D&A) division and Group operations. The role provides coverage of commercial and operations functions, supporting end-to-end order to cash processes (pricing execution, contracting, order management, fulfilment and billing), across business-as-usual operations, change and transformation activity, and emerging strategic risks as the business evolves. You'll partner closely with Commercial, Operations, Finance, Technology and Product teams to help identify and articulate risk, support risk-based decision-making, and drive practical improvements to controls and governance. This role requires excellent judgement and the ability to influence senior stakeholders. Operating credibly in ambiguous and evolving risk areas, you'll help the business to navigate uncertainty, trade-offs and risk-based decision-making rather than relying solely on prescriptive controls. Based in London, the role reports to the Director - Head of Commercial, Strategy and Business Change Risk. What you'll be doing • Leading Second Line oversight of business-as-usual risks, transformation programmes, process redesign, system changes and new commercial initiatives across commercial, customer and order management processes, including pricing execution, contract lifecycle, and order-to-cash execution., • Identifying, assessing and articulating strategic, operational and execution risks., • Building partnerships across the divisions and wider organisation to embed risk considerations into design, decision-making and execution, not just assurance activity., • Conducting risk deep-dives where appropriate and working autonomously to consider required focus areas over the coverage remit., • Applying operational resilience principles to support effective response to disruption, analysing incidents, operational losses and customer impacts to provide insightful risk insights and supporting a posture of end to end resilience., • Supporting and challenging the First Line in the delivery of Risk and Control Assessments (RCAs), ensuring risks are clearly articulated, controls are meaningful and risks outside appetite have clear, credible remediation plans., • Preparing concise, high-impact material for risk committees, senior leadership and governance forums, translating complexity into clear risk narratives., • Building positive relationships across all three lines of defence, helping to mature risk culture and improve the effectiveness of risk management in practice., • Contributing to the broader D&A, Operations and Group Risk teams, shaping thinking and supporting the evolution of strategic risk coverage. You'll bring, • Significant experience in non-financial risk management within matrix or regulated environments., • Strong understanding of commercial and operational processes, such as order management, billing, customer operations, process hand-offs and execution risk. An understanding of sales or legal teams and processes would be desirable., • Track record of operating effectively in ambiguous, evolving environments, using judgement and experience, not just frameworks., • Credibility and confidence to influence and challenge senior leaders, constructively navigating tension between commercial objectives, customer outcomes and risk appetite., • Experience supporting large-scale change, transformation or automation initiatives, identifying execution and control risks early., • Strong ability to translate complicated operational realities into clear, strategic risk language, distilling issues into what truly matters for decision-makers., • Excellent communication skills, actively building trust, maintaining independence and partnering effectively across functions., • Good judgement, curiosity and resilience, with the confidence to take positions on difficult issues and adapt as circumstances evolve. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

Global Lease Controller At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. The Global Lease Controller provides senior leadership and oversight of the organisation's global lease portfolio, ensuring strong financial governance, commercial discipline, and regulatory compliance across all jurisdictions. The role acts as the executive point of accountability for lease related financial stewardship, supporting investment decision making, protecting balance sheet integrity, and strengthening confidence in lease reporting and controls across the Group. This role is also available on an Interim, Fixed Term Contract basis (3-6 Months) if this was preferable. Key Accountabilities/Responsibilities: Global Lease Portfolio Leadership Provide enterprise level leadership of all lease related activity across global jurisdictions, ensuring consistent governance, clear ownership of end-to-end lease processes, and effective control throughout the full lease lifecycle. Strategic Advisory & Decision Support Partner with executive and functional leadership to shape and influence lease vs buy decisions, providing clear insight into financial, balance sheet, and commercial implications aligned to wider business strategy. Financial Compliance & Stewardship Hold accountability for compliance with relevant accounting standards (including IFRS 16) and local GAAP requirements, ensuring accurate balance sheet recognition and high-quality lease related disclosures across the Group. Asset & Liability Oversight Oversee the identification, measurement, and ongoing management of right of use assets and corresponding lease liabilities, ensuring integrity of valuation, remeasurement, and lifecycle management at a global level. Audit, Risk & Control Leadership Own the relationship with internal and external audit for lease related matters, ensuring audit readiness, timely resolution of issues, and effective mitigation of financial and control risk. Commercial & Contract Governance Provide senior oversight of lease contract governance, ensuring effective management and communication to the lease accounting team of key commercial terms and actions including rent reviews, escalations, renewals, modifications, and terminations, in partnership with Property, Legal, and Procurement leadership. Performance, Controls & Continuous Improvement Own global lease process KPIs, ensuring required targets are met, processes are followed and controls are effective and complete. Identify systemic risks or areas of underperformance, sponsor corrective actions, and drive continuous improvement to enhance efficiency, scalability, and control. Leadership & Capability Building Lead, develop, and influence global and regional teams involved in lease activities, building capability, accountability, and consistency through clear expectations, governance frameworks and performance management. Experience/Qualifications: Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant post qualification experience Significant senior level experience in finance leadership, with accountability for complex balance sheet areas within a large, multi-entity, multi-jurisdiction organisation. Proven ability to operate at enterprise level, providing leadership, direction, and governance across geographically dispersed teams and stakeholders. Strong background in lease accounting, governance, and reporting, including oversight of complex and high-volume lease portfolios. Deep understanding of lease related financial reporting requirements (including IFRS 16) and their impact on balance sheet recognition and disclosures. Experience overseeing right-of-use assets and lease liabilities, including remeasurement, lifecycle events, and balance sheet integrity. Strong commercial acumen, balancing technical accounting requirements with pragmatic business outcomes. Demonstrated experience leading or owning internal and external audit engagement for complex financial areas, including preparation of detailed audit evidence and resolution of findings. Strong track record of strengthening financial controls, governance frameworks, and risk management in a global environment. Hands on exposure to lease accounting systems or ERP environments, with a focus on data quality, controls, and system governance. Track record of leading continuous improvement initiatives, including KPI development, process optimisation, and automation across global finance processes. Following receipt of your application, you will be contacted by one of our experienced hire recruitment team. As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. What We Offer: At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Dog Friendly office Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Purpose As a Marketing Manager for Northern Europe, you will help shape and deliver regional marketing programmes that strengthen customer relationships, increase brand impact, and support commercial priorities. Working across local markets, you will adapt global strategies to ensure campaigns feel relevant, engaging and meaningful for customers across the region. You will collaborate closely with colleagues in Sales, Global Marketing, Brand, Communications and product teams to create integrated initiatives that connect insight, creativity and execution. Your work will bring LSEG's propositions to life in ways that are clear, accessible and aligned to our strategic goals. Please note this is a fixed term contract for a year which is a maternity cover What You'll be doing C ampaign & Programme Activation • Work with Sales and Global/Central Marketing to activate campaigns that support the full customer journey., • Adapt global programmes to reflect regional market needs, opportunities and customer feedback., • Deliver demand-generation activity that builds awareness, engagement and measurable pipeline contribution. Brand Activation • Activate the LSEG brand across Northern Europe through consistent, thoughtful and locally relevant execution., • Translate global brand direction into clear activation across channels and customer touchpoints. Cross-Functional Collaboration • Partner closely with Sales to support regional growth and strategic account objectives., • Collaborate with business marketing, digital automation, central events, social and brand teams to deliver high-quality marketing programmes., • Align with internal and external communications, corporate affairs and wider stakeholders to ensure a joined-up approach. Strategic Account Marketing • Create tailored marketing programmes for strategic accounts, adapting messaging and tactics to customer needs., • Work with account teams to strengthen client engagement and build long-term relationships. Full Marketing Mix Execution • Deliver a mix of digital marketing, social media, webinars, advertising and both in-person and virtual events., • Combine community-led, product-focused and account-based approaches to support diverse market needs. Events • Lead the planning and delivery of proprietary and third-party events across Northern Europe., • Oversee logistics, on-site delivery and post-event reporting to ensure strong outcomes., • Represent LSEG professionally and help maintain brand quality at every interaction., • Some travel within the region is part of this role. Performance, Insights & ROI • Manage the regional marketing budget and use insight to prioritise impact and return on investment., • Share regular updates on campaign and programme performance, highlighting learnings and opportunities., • Support the Senior Manager with governance activities, including Workfront tracking, budget processes and reporting., • Maintain up-to-date dashboards and performance summaries. Market & Product Understanding • Build strong knowledge of financial markets, customer challenges, industry trends and the LSEG product portfolio., • Use market insight to inform campaign design and strengthen regional relevance. What You'll Bring Experience & Skills • Relevant experience in B2B marketing, with exposure to sectors such as financial services, technology or software., • Experience partnering with Sales to support pipeline development, customer retention and commercial outcomes., • Experience delivering events, webinars, strategic account marketing and multi-channel campaigns. Technical Capability • Familiarity with marketing tools such as Tableau, Eloqua, Workfront and Adobe Express, or a willingness to learn., • Confidence using digital marketing techniques to engage audiences., • Comfortable exploring AI-powered tools to support efficiency and creativity. Ways of Working • A collaborative and curious approach, with openness to new ideas., • Ability to work effectively in a matrixed, fast-moving environment., • Clear communicator who can explain complex ideas simply., • Practical, solution-focused mindset with a commitment to quality., • Strong relationship-building and stakeholder-management skills. Our Commitment We welcome applicants with different backgrounds, experiences and perspectives. If this role excites you but you don't meet every requirement, we encourage you to apply - we value potential, development and diverse thinking. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Role description We are seeking an experienced Data Acquisition Manager to be a part of our new Risk Intelligence Data Teamand lead all aspects of our data supplier & sourcing domain. Responsibilities for this critical role include developing a clear data source acquisition strategy, managing 3rd party suppliers, automating the data acquisition pipeline, and establishing source management tooling & governance across our Active Data Layer programme. You will oversee the management and evolution of Risk Intelligences data supply chain. This includes working across various data acquisition methods, from 3rd party supplier selection and management, automation of data source monitoring and data extraction, and broader web search techniques. This role will involve working closely with Engineering, Product, and Operations, as well as maintaining good communications and engagement with a wider group of business stakeholders. The overall objective of the Head of Data Acquisition will be to maintain a comprehensive but cost-effective data supply and library of sources covering Sanctions, PEPs, and Adverse media, that ultimately improves the accuracy of Risk Intelligence's World Check screening solutions. Key Responsibilities Data source automation • Develop and own the strategy for data acquisition, determining how best to access data sources needed to achieve data performance for screening customers., • Together with engineering teams, develop tools, agents, and techniques for monitoring and acquiring data., • Collaborate with other members of the Product Data Team to integrate data acquisition processes with data curation & enrichment orchestration.Data source evaluation framework, • Create a clear and logical framework for discovering and evaluating new sources of data. Work together with the RI Operations stakeholders to develop and implement new operating processes., • Together with Data & Product stakeholders, create and implement a Data Improvement and ROI decision workflow that works agentically across the data source landscape.Data source management, • Together with Data & Product stakeholders, create and implement a Data Improvement and ROI decision workflow that works agentically across the data source landscape.Data supplier management, • Undertake vendor selection for new data suppliers and data sourcing partners as required., • Design and implement a data vendor SLA policy which establishes quality controls, rights management, and data governance procedures.Data acquisition budgeting, • Together with Data & Product stakeholders forecast and calculate data sourcing budgets matched to data coverage and screening performance taking into account the different areas of cost, such as Agent cost, data sources, 3rd party data purchase., • Work with Product leads on application of budget against data acquisition activities, with a clear link to downstream effect of spend.Required Experience & Qualifications, • Bachelor's, Master's, or PhD (preferably in field such as Computer Science, Mathematics, Statistics, Financial Engineering, or equivalent)., • Significant professional experience (typically 7-12+ years) in relevant data roles, or related areas., • Demonstrated success working with technical teams or senior specialists in data automation environments., • Strong understanding of data acquisition techniques -including LLMs, crawlers, bot blocking, agentic architectures, managed services, and outsourcing., • Hands-on experience working with data suppliers and 3rd party providers of data, data automation services and solutions., • Familiarity with data scraping, source management, and data automation technologies., • Excellent communication skills, with the ability to present complex findings clearly to both technical and non-technical audiences.Preferred Experience & Qualifications • Experience in B2B data or RegTech environments. • Experience managing data teams, specifically data supply and acquisition teams and activities., • Experience in working with data providers (BPOs, data aggregators), with specific reference to data within the Financial Crime and Regulation space., • Experience with Generative AI and agent design / implementation., • Experience of data lineage requirements and compliance / audit frameworks.What Success Looks Like, • All data sources documented and monitored for core KPIs and meta information, • Rolling assessment and improvement of data sources based on value, accessibility, and coverage., • Rapid source evaluation and implementation process for new / alternative sources. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Arabic speaking International Programs Manager (Humanitarian Charity) Location: Hybrid, London (Stanmore Office) | Salary: £30K – 35K p/a (depending on experience) | Contract: Full-time (40 h/w) The Opportunity Civitas Recruitment are delighted to be working with an International Humanitarian Charity to recruit an International Programs Manager. This role will lead the effective delivery of international programmes, working closely with partners and internal teams to ensure high-quality implementation, strong grant compliance and clear reporting against outcomes. Key Responsibilities • Lead delivery of international programmes across planning, implementation, monitoring and reporting to achieve agreed outcomes., • Manage relationships with in-country partners and stakeholders, ensuring effective communication and high-quality delivery., • Oversee programme budgets, compliance and grant management, ensuring donor requirements are met., • Coordinate proposal development, workplans, logframes and reporting, working closely with fundraising and technical colleagues., • Strengthen monitoring, learning and evaluation, using data and insight to drive continuous improvement., • Manage risk, safeguarding and due diligence processes, escalating issues appropriately and ensuring strong controls., • Proven experience managing international development or humanitarian programmes, including partner management. However training can be provided to address gaps., • Ability to manager grants and contractors, including donor compliance, budgeting and reporting., • Understanding of how to develop proposals, workplans and results frameworks (e.g., logframes) and using MEL data to improve delivery., • Excellent stakeholder management and communication skills; culturally aware and able to work across time zones., • Highly organised and solutions-focused, able to manage competing priorities and deliver to deadlines., • Commitment to safeguarding, ethical practice and organisational values; experience of due diligence desirable. How to Apply Please apply via Civitas Recruitment with your CV or for ease use the link provided. Successful applicants will be contacted for an initial discussion. Please note that there will be some in officer presence required and therefore we advise candidates to do a journey planner to see if it works.

TITLE: Global People Manager DEPARTMENT: People REPORTING TO: Director, People Operations & Talent OFFICE LOCATION: London, UK ROLE TYPE: Hybrid (3 days in-office, 2 days from home), Full-time IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Overview of the Team You will lead IPC’s Regional People Partnering team, a globally distributed group of HR generalists based across NY, London, Madrid, and Kuala Lumpur. This team plays a critical role in delivering employee experience, ensuring compliance, and executing people programs across regions. As part of IPC’s evolving People function, this role sits at the intersection of People Operations, HR Business Partnering, and Talent Development. You will work closely with Global HR Business Partners, People Analytics, Talent Acquisition & Talent Development, Legal, Payroll, and IT. This role is key to ensuring consistency, quality, and scalability in how IPC delivers people support globally. Role Overview As the Global People Manager, you will lead IPC’s Regional People Partnering function, managing a team of five based across New York, Madrid, France, Kuala Lumpur, and Singapore, and owning the delivery, quality, and consistency of employee-facing HR support across regions. This role bridges global People strategy and local execution, ensuring that programs, policies, and priorities are translated into practical, compliant, and high-quality outcomes across locations. You will bring strong HR Business Partnering experience, particularly in employee relations and complex people matters, and apply it to elevate team capability, strengthening judgment, consistency, and confidence in decision-making. Acting as a central point of coordination and alignment, you will bring structure and operational rigor across employee relations, compliance, performance processes, and local program execution, while contributing to the design and continuous improvement of global People programs. This role requires a strong global mindset, sound judgment, and the ability to operate effectively in complexity and ambiguity, with solid exposure to employment law and the ability to navigate and apply local requirements across different jurisdictions. Key Responsibilities: • Team Leadership & Capability Building: Lead and develop a globally distributed team of Regional People Partners, strengthening their capability in employee relations, judgment, and execution. Ensure consistent standards and high-quality delivery across all regions., • Employee Relations & Case Oversight: Act as an escalation point for complex employee relations matters, ensuring fair, compliant, and well-judged outcomes. Guide the team in managing day-to-day employee issues with confidence and consistency., • Compliance & Employment Law Coordination: Ensure the identification and application of local labor law requirements across regions, ensuring policies and practices remain compliant. Apply a strong global mindset to navigate different jurisdictions, even where deep local expertise is not required., • Global Program Execution & Localization: Ensure global People programs (e.g., performance management, benefits, talent development, career growth) are effectively translated and executed at the local level. Contribute to program design by providing practical input to ensure scalability and real-world application., • Location Unification & Employee Experience: Drive consistency in how HR support is delivered within each location, balancing global standards with local needs. Strengthen the employee experience by ensuring clarity, alignment, and cohesion across regional teams., • Regional Coordination & Operational Excellence: Act as the central point of coordination for regional HR delivery, bringing structure, clarity, and discipline to processes and ways of working. Improve efficiency and consistency across employee-facing HR activities., • Stakeholder People Partnership: Support managers and business leaders on employee-related topics, providing practical, balanced guidance. Reinforce consistent application of policies and processes like recruitment and onboarding ensuring that new hires are integrated smoothly into the company. How You Will Make an Impact: • Elevate the quality and consistency of HR delivery across regions., • Strengthen employee relations capability and decision-making., • Ensure seamless execution of global people programs locally., • Improve employee experience through structured, high-quality support., • Build a scalable regional partnering model aligned with business needs, • Act as a go-to expert on compliance and local HR execution Essential Skills and Experience to be Successful in this Role: • Strong experience as an HR Business Partner in a global or multi-country environment., • Strong leadership skills, with a demonstrated ability to lead and develop high-performing teams., • Solid knowledge of employment law and compliance in at least one region, with exposure to multi-country environments., • Proven project management skills, managing and delivering People and Culture Programs., • Strong judgment and ability to navigate complex people situations., • Experience delivering HR programs and supporting business leaders., • Ability to operate in a fast-paced, evolving, and international environment., • Excellent stakeholder management and communication skills., • Proficiency in English language., • Bachelor's degree in HR management, business administration, or related field. Master's degree preferred. Desired Skills and Experience: • Experience in fintech, technology, or high-growth environments., • Exposure to HR transformation or operating model evolution., • Experience working across EMEA and APAC., • Strong collaboration mindset with ability to influence across functions., • Other languages would be positively valued. What’s in It for You? At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including: • Competitive Base Salaries, • Private Medical Insurance, Dental Insurance and Optical Reimbursement, • Salary Sacrifice Pension Scheme, • 25 Holidays per Year Plus Public Holidays, • Additional Time off for Charity Work and Volunteering, • Tuition Reimbursement, • Certification Bonus Program, • Access to “IPC University” our Internal E-Learning Platform, • Enhanced Parental Leave, • Wellness Program, • Fitness Membership, • Cycle to Work Scheme, • Season Ticket Loan, • Employee Referral Scheme Further information about your benefits will be provided during your onboarding process. Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on and . IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

People Business Partner London | 4 days across our clubs and office | 1 day remote Make OurHouse Your Home OurHouse was created as a sanctuary for modern families—a place where parents can feel at home, children can thrive, and everyday life feels a little easier. Now, we’re building something just as important behind the scenes: a team who believe in that same mission and want to help shape it. We’re growing fast with new Houses opening across London. We’re looking for a People Business Partner (with a focus on Learning & Development) to help us make OurHouse not just a great place for families, but the best place to work. What You’ll Do As part of a small, collaborative People team, you’ll be the connector between our People strategy and our club teams on the ground. You’ll coach, design, build, and bring to life the experiences that help our people succeed. Partnering and Coaching • Be a trusted advisor to leaders and managers across multiple Houses., • Provide thoughtful, practical HR support day to day balancing care with commercial sense., • Design and deliver learning programmes that feel like OurHouse—warm, creative, and effective., • Build onboarding experiences that make every new joiner feel part of something special from day one., • Develop clear career pathways and leadership development plans across roles., • Identify where skills and confidence need strengthening and build clever, scalable ways to meet those needs., • Champion inclusion and a sense of belonging across all Houses., • Use data and feedback to shape better decisions, tracking engagement, retention, and growth., • Evaluate what’s working and evolve it to keep making work better for our teams. Who You Are We’re looking for someone who brings expertise, empathy, and a genuine love of seeing people grow. You might have come from hospitality, leisure, or early years, but you understand how much culture, care, and consistency matter when people are at the heart of the business. You’ll have: • Proven experience as a People or HR Business Partner., • A strong track record in designing and delivering L&D programmes., • Confidence coaching and influencing senior leaders., • Excellent facilitation and communication skills., • An eye for insight—you use data to tell stories and spark improvement., • A curious, hands-on attitude. You like to get stuck in and make things happen. What Success Looks Like • Onboarding that helps every team member settle quickly and feel at home., • Clear career pathways that open up internal growth., • High engagement and performance across our Houses., • Leadership capability that grows with our business., • People initiatives that are felt, not just announced. Desirable Experience • Experience working in fast-paced or scaling environments, • Background in Leisure, Early Years, or Hospitality sectors, • CIPD Level 5 or Level 7 qualification (or equivalent), • Experience designing digital or blended learning solutions Why You’ll Love Working Here At OurHouse, we don’t just build clubs, we build communities. You’ll join a growing brand with heart, working alongside kind, passionate people who care about what they do. You’ll have the freedom to experiment, the support to succeed, and the satisfaction of seeing your work make a difference every day. Ready to make OurHouse your home? Apply now and help us grow the team behind the family.

The Customer Operations Manager leads all aspects of the customer operational lifecycle-from onboarding through ongoing maintenance and eventual offboarding. The role ensures strong governance, operational accuracy, regulatory compliance, and high-quality customer experience across all customer processes. This role also provides operational leadership for the PTS Customer Support function, ensuring efficient and effective first-line support for all customer queries. Key Responsibilities 1. Onboarding • Lead and coordinate the full onboarding lifecycle for new clients, ensuring all operational, documentation, KYC, static data, and fee-related tasks are completed accurately and on schedule., • Partner with Sales, Product, Technology, and Compliance to deliver a streamlined onboarding experience., • Continually improve onboarding workflows, reducing cycle times and improving customer experience.2. PTS Customer Support Oversight (First-Line Customer Support), • Provide leadership and oversight of the PTS Customer Support team responsible for first-line customer assistance., • Ensure customer queries, incidents, and service requests are triaged, resolved, or escalated promptly and accurately., • Maintain high service standards and customer satisfaction through strong ticket management, root-cause analysis, and knowledge-base improvements., • Work collaboratively with Operations, Product, and Engineering teams to address systemic issues and improve service quality.3. Offboarding & Client Lifecycle Management, • Manage the full offboarding process, ensuring data accuracy, service deactivation, regulatory compliance, and a controlled end-to-end process., • Maintain clear procedures to ensure a consistent, risk-managed offboarding experience.4. Documentation Management, • Oversee the creation, collection, validation, and maintenance of all customer documentation., • Ensure documentation complies with regulatory requirements and internal policies., • Strengthen documentation governance and audit readiness.5. Fees, Billing & Modelling, • Manage operational processes for fee calculation, billing, and modelling., • Ensure accuracy and transparency in billing outputs and pricing models., • Collaborate with Finance on audits, reconciliations, and revenue assurance.6. KYC (Know Your Customer) & Compliance, • Coordinate KYC processes during onboarding and periodic reviews., • Ensure alignment with evolving regulatory standards by partnering closely with Compliance and AML teams., • Maintain robust controls to reduce operational and regulatory risk.7. Customer Static Data Management, • Ensure accuracy of all customer static data within internal systems., • Strengthen data governance frameworks and control points to ensure consistent, high-quality data., • Drive continuous improvement in data management processes.8. Controls, KPIs & Management Information (MI), • Establish and maintain strong operational controls across onboarding, static data, billing, KYC, and customer support processes., • Develop and track KPIs, SLA performance, dashboards, and MI reporting for internal leadership., • Analyse performance results and implement corrective actions to mitigate risk and improve process efficiency.9. Leadership & Continuous Improvement, • Lead, coach, and develop both the Customer Operations and PTS Customer Support teams., • Foster a culture of operational excellence, accountability, and customer-centricity. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Purpose of the role We are looking for a confident and collaborative communicator to lead change communications for a major transformation programme . You will help colleagues understand what is changing, why it matters, and how it supports our shared goals. Your work will have real impact, you will build trust and ensure programme transparency. What Y ou'll be doing • Develop clear and strategic change communication plans that support programme outcomes and align with our Group internal communications strategy and change framework., • Partner with senior leaders to understand communication needs, offering thoughtful, practical advice on complex topics, and ensuring messages are consistent and easy to grasp., • Craft engaging, accessible and high impact content that helps colleagues navigate change with confidence., • Partner with change managers and communications colleagues across the business to deliver joinedup engagement plans., • Measure the impact of communications, share insights, and recommend new ideas that improve effectiveness and support innovation., • Champion the transformation story and help colleagues see the benefits and opportunities it brings., • Promote LSEG's culture and values through communications that feel open, supportive, and human. What W e're looking for, • Experience in internal or change communications, ideally within a large, fast-moving organisation ., • Ability to turn complex information into clear, positive, and engaging messages., • Strong stakeholder management skills and confidence working with senior leaders., • A collaborative mindset and the curiosity to explore new approaches ., • Ability to design and deliver communication and engagement plans that create measurable impact., • Comfortable working across multiple teams and managing competing priorities with clarity. Why Join Us? At LSEG, we're committed to building a workplace where everyone feels they belong. We value diverse perspectives and believe that inclusive communication is key to our success. You'll be part of a team that's shaping how we connect, engage, and grow together Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Role Summary At LSEG, we are reimagining the way in which our customers consume our data and services. The Group Director of Content Infrastructure & Tech Standards is key to the success of this vision. Reporting to the Group Head of Data Content, you will have a core team who are accountable for owning, operating, and transforming our content creation processes and tooling that produces our world leading and critical data sets underpinning our product offerings across LSEG. The role will work closely across the established businesses along with a strategic transformation focus working with the Microsoft Partnership and internal stakeholders leveraging the power of automation and AI for the highest quality data delivery for our customers. The role is ideally suited to someone from a strong engineering background who wants to make an impact in an engineering biased operational environment focused on extracting the best value from modern engineering practices to quickly realise value at the highest quality for our customers. Key responsibilities • Lead the end-to-end strategy to create a self-service, straight through processing organisation within Content Operations to drive greater agility, scale, data quality while reducing risk, • Support the modernisation and simplification of Content Ops Database estate through the Microsoft/LSEG partnership with responsibility for ensuring that the data product meets current and future customer and business needs, • Simplify Content Operations tooling by creating a small number self-service reusable enterprise tools that satisfy use cases across Content Ops for example for sourcing, extraction, quality control and workflow, • Operational management oversight of central sourcing & extraction operations, • Ensures data content is properly resourced with appropriate planning for growth, and all the delivery teams have been trained in appropriate methodologies and understand their role in the organisation, • Champions and delivers an agile delivery methodology and a continuous improvement framework to drive efficiency and enable business agility, • Innovates in partnership with product management function and engineering to deliver revenue growth, • Drives cost reduction of delivery and maintenance through technology and process innovation, • Implements a governance framework for technology delivery and to ensure appropriate reporting and remedial actions are being undertaken to keep programs on track, • Manages relationships with key suppliers, setting performance standards and managing the resolution of escalated service issues, • Manages and develops high performing and diverse teams, with clear succession plans, • Technical delivery of large data estates balancing feature development with operational excellence., • Transformation strategy and execution., • Optimise delivery performance across the teams and businesses., • Work across internal and external stakeholders and senior executives to ensure transparency and communication against agreed plans., • Risk Management - identify, coordinate and plan resolution of programme and portfolio risks., • Problem solving and decision making - sound judgment at a senior management level using assertiveness and influencing skills to demonstrate business benefits and to ensure the decision is fully understood and accepted., • Responsible for the data science and AI strategy within data content in partnership with engineering teams, • Responsible for the technical standards, and developer experience working with internal stakeholdersEssential Skills, • Deep technical level data experience across various technology stacks, passionate about transformation., • Experience of supporting large-scale transformation at a Financial Markets firm, both in influencing technical strategy and successful implementation in a hands-on capacity., • Experience in applying automation, ML and data science at scale in a data rich environment., • Excellent communication skills both written and verbal. Ability to tailor communication for facilitating discussion and decision making., • A real self-starter with the ability to make clear decisions and solve problems, generating solutions and ultimately getting the job done., • Proactively assess trend and risks to identify problem areas., • Creativity and innovation: Continuously maintain an innovative approach whist operating with a set of defined internal and external communication processesQualifications & Experience:, • Extensive experience in engineering product research, delivery, data science & ML, co-ordination and support, • Experience in generative AI, ideally around document parsing and extraction of semi and unstructured data, • Experience taking research into a full production environment, • Strong track record of developer experience, defining, evolving and governing technical standards for cross functional teams, • Extensive experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance, • Degree in related field or relevant qualificationBusiness and sector expertise, • Experience working with large data estates and data distribution methods., • Experience of machine learning, data science and generative AI focused on data sourcing and extraction., • Experience of working in highly regulated environments (e.g. banking)., • Broad understanding of the Data Intelligence domain within Financial Markets., • Strong financial and commercial competence with a customer driven approach., • Knowledge of current technological trends and concepts (e.g. data mesh and fabric)., • Expertise in understanding and leading internal and supplier teams to drive efficiency in the technology organisation., • Strong public cloud experience, • Strong lakehouse technologies experience., • Strong data quality, observability and automation experience.Leadership and management experience, • Experience in transformation of a global operational, engineering focused team., • Strong team building skills, • Encourage trust, handle expectations, and gain sponsorship with business, technology and senior leadership teams., • Works with vendors to understand technical and business opportunities performing overall due diligence on third parties as needed., • Skills in experimentation and failing fast with core measurement and metrics, • Strong influencing skillsPersonal skills and capabilities, • Provide leadership and driving pro-active and re-active mobilization of resources in a matrix environment., • Able to communicate confidently and concisely with people at all levels. Technologists and non technologists, senior managers and team members., • Proven track record to translate the vision/strategy into clear priorities and direction., • Strong collaborator with the ability to develop effective partnerships with diverse stakeholders., • Astute at dealing with ambiguity and resilient to changing business priorities and organisational goals., • Ability to develop talent through coaching and mentoring, with a passion for developing talent within wider team and beyond.ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG creates possibility across the financial markets, with a commitment to excellence in delivering the services customers expect, through dedicated, open-access partners. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100. A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable their customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. The core values of the business are integrity, partnership, excellence, and change. OUR PURPOSE: LSEG is critical to the global economy and is a high growth company with a recognised track record in innovation and disruption. The company has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions. It is uniquely positioned to capture growth opportunities stemming from four key market trends: digitalisation, sustainability, capital optimisation and operational resilience. LSEG operates across four divisions: Data & Analytics: delivering data-driven insights, indices, and products to customers simply and flexibly so they can make better-informed decisions. FTSE Russell: delivering category defining indices across asset classes and investment objectives to create new possibilities for the global investment community. Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats. Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

The role is based in London and reports to the Group Tax Reporting & Compliance Leader (Juliet Coombs). The position will have overall responsibility for the group's consolidated IFRS tax accounting and reporting, including cash tax and ETR forecasting. The group operates in over 60 countries and encompasses 350+ entities. The role will be a lead contact with our external auditors and will work closely with the Group Reporting and Accounting Policy team, the financial controller community, and the wider tax team on delivering all aspects of consolidated tax reporting. We work collaboratively across Finance, Group Reporting and Tax to produce accurate, high-quality group tax reporting and to support informed decision-making at senior levels. We are continuing to strengthen our tax reporting processes and systems, and this role will play a key part in crafting how we do this as the Group evolves. This is a great opportunity to join a diverse team and help develop the future of tax reporting at LSEG. Key Responsibilities The selected candidate will have ownership of: • Delivery of all aspects of consolidated IFRS tax accounting and reporting, including calculation of the Global AETR, Interim and Annual Tax provisions, reconciliation of deferred tax assets and liabilities and preparation of financial statement disclosures., • Present half year and annual results to senior management and external auditors, • Key point of contact for external auditors, coordinating their review of Annual and Interim Tax provisions, • Lead all aspects of company tax risks including assessment and communication of potential tax exposure to management. Review and incorporate tax reserves into the tax provision., • Work with FP&A to forecast cash tax and ETR. Manage and consolidate quarterly updates and forecasts of tax provision for consolidated group., • Provide tax accounting advice related to M&A & corporate restructuring transactions, • Manage and optimise tax provision technology, in particular as part of LSEG's ongoing implementation of the Oracle suite, • Internal risk management: Manage and maintain the control framework covering all aspects of group reportingQualifications and Experience The ideal candidate should possess the following: • ACA, with strong background in tax accounting and consolidated reporting preferably within a UK listed group, • Detailed knowledge of IFRS accounting framework, • Experience with accounting systems (Oracle FCCS & Fusion and HFM) and tax consolidation tools (Oracle Tax Reporting Cloud Services, Onesource Tax Provision), • Tax experience in a multinational corporate tax environment, • A high degree of organisation and ability to thrive in a fast-paced environment, • Ability to take the initiative and proactively drive towards the goals of the team, • Proven track record to manage senior internal partners London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Tax Director – Operational Real Estate - Central London - £120,000+Bonus+Benefits Background: This is an excellent opportunity for a real estate focused tax professional to lead and shape the tax function in an established operational real estate business which has a UK & Mainland European focus. The successful candidate will have end-to-end responsibility for all tax matters across the operational portfolio, spanning multiple jurisdictions. The role plays a critical part in supporting business growth, investment activity, and governance as part of a global, private equity-backed real estate business. The successful individual will require a minimum of 5-10 years tax experience and combine strong technical tax expertise with a pragmatic, solutions-focused mindset, working collaboratively with internal stakeholders and the investors’ tax team to ensure robust compliance, effective tax planning, and proactive risk management. The client is looking for breadth of experience, ideally from property sector with front line experience of reporting, deals, advisory and compliance, either in property or say not property but pan-European. In other words someone with lots of acquisition advisory Pan-Europe would be particularly interesting . Worth mentioning that reporting will be one part of the role. Main Objectives: • Take ownership of tax across the Generator business, providing leadership, oversight, and trusted advice on all tax-related matters., • Ensure timely and accurate tax compliance across all jurisdictions in which Generator operates., • Support strategic transactions and ongoing investment activity through high-quality tax input and risk assessment., • Establish and maintain strong governance, controls, and processes aligned with the standards of a global multinational group. Tax Compliance and Reporting: • Supervise the end-to-end tax compliance process, including preparation and review of tax returns., • Manage and coordinate external tax advisors providing European and international tax compliance and advisory support., • Review and oversee tax outputs for quarterly reporting consolidated by Brookfield., • Support investor reporting requirements, including US and Canadian tax-related requests. Transactions, Structuring and Due Diligence: • Lead and collaborate on tax due diligence for acquisitions, disposals, and refinancing transactions across the portfolio., • Provide tax input into transaction structuring to optimise outcomes while managing risk., • Review financial models, SPAs, loan documentation, and other legal agreements from a tax perspective., • Maintain ongoing tax oversight of investments throughout their full lifecycle. Advisory, Planning and Risk Management: • Provide proactive, practical tax advice to Finance, Legal, and other corporate functions., • Maintain regular engagement with the investors’ tax team to ensure alignment and transparency., • Monitor changes in tax legislation across relevant jurisdictions and proactively identify risks, solutions, and opportunities., • Assist with tax planning, strategy development, and risk management initiatives., • Ensure compliance with transfer pricing requirements and internal risk management policies. Forecasting, Governance and Continuous Improvement: • Contribute to tax forecasts and support the preparation of annual and periodic business plans., • Implement and enhance tax controls, processes, and documentation in line with best practice., • Drive continuous improvement in tax governance, reporting, and efficiency as the business grows., • Support broader finance and cross-functional initiatives as required. Leadership Accountability and Organisational Integrity: • Act as a trusted advisor and role model, demonstrating professionalism, integrity, and accountability. Conclusion: A first class opportunity to develop a rigorous and long-term approach to tax in the fast growing and successful business.

My client is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. A technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped the collaborative mindset, enabling them to solve the most complex challenges. They have a culture of innovation which continuously drives their ambition to deliver high quality returns for investors. About the Role: The successful candidate will join the global infrastructure team and be responsible for managing and maintaining Network Infrastructure and Automations for the firm. With a strict IAC (Infrastructure-as-Code) mindset implemented here, it is crucial that candidates are able to demonstrate operation of complex infrastructure at scale, which have been delivered through a software- and automation-driven mindset. The team will be focused on maintaining the service availability, reliability, and security of the platform. Developing observability tooling, self-healing/event driven automations, and performing troubleshooting activities. Providing ongoing support and operational improvements for existing network infrastructure, whilst building capability to operate a high-performance compute datacentre. Skills & Experience Required: • Experience monitoring & resolving incidents across Low Latency LAN, Datacentre LAN, WAN transit, and Internet/cloud connectivity., • Expert troubleshooting skills of network infrastructure & collaborating with vendor support teams when required to perform deep investigation., • Oversight & development of monitoring dashboards, responding proactively to alerts with appropriate level of priority. Taking responsibility for continuous improvement of alerting and the overall observability stack., • Running post-incident reviews finding opportunities to improve the availability and reliability of infrastructure offerings., • Delivery of BAU changes through automation wherever possible, working with research & other infrastructure engineering teams in a highly collaborative manner., • Perform trend analysis using various data sources aiming to seek out potential issues, improve correlation and find capacity concerns., • Defining SLOs to ensure the high availability of network services and infrastructure., • Ability to provide considerable support of network automation & associated tooling, such as CI/CD pipelines, orchestration, Ansible, Python, GitOps practices, amongst others., • Be responsible for releasing into production environments by providing high quality reviews of merges and scheduled pushes of changes/features/capabilities., • Initiative to find opportunities to automate high frequency tasks. Leading the effort to deliver a solution alongside Network Engineering, Infra Automation/DevOps and across functions., • You will have good knowledge of infrastructure metric collection and visualisation tooling, e.g. Kibana, Splunk, Prometheus & Grafana., • You will stay informed on industry trends & emerging technologies to ensure the automation and practices remains cutting-edge., • Clear networking knowledge at Cisco CCNP level, either through demonstrable experience or verifiable qualifications. Whilst we carefully review all applications, to all jobs, due to the high volume of applications we receive it is not possible to respond to those who have not been successful. Contact If this sounds like you, or you'd like more information, please get in touch: George Hutchinson-Binks (+44) 07885 545220 linkedin.com/in/george-hutchinson-binks-a62a69252

You will be part of a team that values continuous improvement, innovation, and ownership. If you're ready to make an impact and grow with a business that’s investing in its future—this is your opportunity. We are seeking an experienced Anaplan Modeller to design, build, and optimise automated forecasting and budgeting capabilities to support a rapidly evolving insurance finance environment. This role will be integral to transforming our planning processes, enhancing visibility across the business, and ensuring the organisation can forecast with accuracy, speed, and control. The modeller will work closely with FP&A, Finance Business Partners, and our data team to develop scalable, best practice Anaplan solutions that support strategic decision making. Key Role Accountabilities: · Design and build Anaplan models to support automated forecasting, budgeting, scenario modelling, and multi dimensional analysis · Lead the development of connected planning across Finance, integrating underwriting, claims, operational and other insurance specific data sources · Translate complex business requirements from Finance and FP&A teams into robust technical Anaplan solutions · Partner with data, and FP&A to ensure models are fed from trusted, automated data pipelines (including data lake and source systems such as SUN, HRIS, Tagetik, etc.) · Implement structured planning cycles (monthly, quarterly, annual) and enhance process visibility through well designed modules, dashboards, and UX pages · Optimise existing structures and introduce automation to improve accuracy, turnaround times, and user experience · Own model governance, documentation, version controls, and data integrity · Train end users, ensuring adoption and embedding of new processes · Continuously improve planning processes and propose best practice solutions aligned with business needs · Support wider FP&A transformation initiatives and integration of reporting tools such as Power BI · Future proofing and development of automated solutions for reporting · Working collaboratively with the other members of the Specialty FP&A and wider finance team Qualifications & Capabilities: • Expert level hands on proficiency in Anaplan model building (ideally certified as Model Builder / Solution Architect), • Strong understanding of insurance financials, including premiums, claims, commissions, expenses, and drivers, • Ability to design scalable, modular, high performance Anaplan architectures, • Strong formula and model optimisation skills, including sparsity reduction, ALM, and UX design, • Excellent data modelling, data management, and integration capability, • Ability to translate commercial and financial processes into connected planning models, • Strong stakeholder engagement and communication skills, with ability to work cross functionally, • Advanced Excel and Power BI literacy with ability to validate outputs and support reporting Person Specification: • Ability to influence others and demonstrate confidence when dealing with senior stakeholders, • Highly ambitious with a growth mindset - You will be working in a fast-moving environment where priorities shift and agility is essential. You’ll embrace change, adapt quickly, and help others do the same, • Previous experience building and maintaining Anaplan models in a Finance or FP&A environment, • Experience working within insurance, reinsurance, or wider financial services preferred due to domain complexity, • Demonstrated success automating forecasting and budgeting processes, • Background partnering with FP&A teams during transformation or system implementation programmes (e.g., new planning tools, data lake integrations), • Experience working with source systems common in insurance finance environments (e.g., SUN, HRIS, consolidation tools), • Proven ability to deliver high quality outputs under tight deadlines and during peak planning cycles, • Team player with a “can-do” mentality who is able to work independently and collaboratively, • Curious and confident in challenging the status quo to improve processes and outcomes, • Organised and self-motivated, with the ability to manage multiple priorities and deadlines Fixed Benefits • Employer pension contribution of 10% (providing you, the Employee provides 5%)., • Good work life balance - flexibility to suit you., • Competitive salary., • Life Assurance at X4 of your base salary., • Group Income Protection., • Generous Annual Leave entitlement., • Private Medical Insurance., • Group annual bonus scheme.

Project Manager (12-Month FTC, up to £90,000 + Bonus) We’re partnered with a leading organisation within the insurance market, looking to hire an experienced Project Manager to join their Change function on a 12-month fixed-term contract. This is a high-impact role where you’ll take ownership of delivering key change initiatives, working closely with senior stakeholders and supporting the ongoing evolution of the Change Management framework across the business. Key Responsibilities • Proactively manage large and/or multiple smaller change initiatives within the Change Management framework, • Own end-to-end project delivery, from initiation through to implementation and handover, • Develop and maintain detailed project plans, accounting for dependencies and resource requirements, • Build and manage strong relationships with stakeholders, vendors, suppliers, and IT teams, • Develop, maintain, and regularly review Business Cases throughout the project lifecycle, • Ensure all project documentation is accurate, up to date, and appropriately stored, • Challenge requirements and assumptions to ensure optimal solutions are delivered, • Act as a bridge between business and IT, ensuring clear understanding of requirements, • Present complex information clearly, providing insight and recommendations to stakeholders, • Support testing, deployment, and transition into business-as-usual, • Champion continuous improvement and support the evolution of the Change Management framework About You • Proven Project Management experience within insurance (London Market experience highly desirable), • Strong understanding of change management frameworks and project delivery methodologies, • Experience managing multiple projects and competing priorities, • Excellent stakeholder management skills, with the confidence to challenge and influence, • Strong analytical and problem-solving mindset, • Ability to communicate complex ideas clearly and effectively, • Proactive, inquisitive, and solutions-focused approach If you’re an experienced Project Manager looking for a role where you can deliver meaningful change and add real value, we’d love to hear from you.

About us Lumen Cards is a new consumer lending business preparing to launch its first credit card to the UK consumer market in H1 2026. Our management team brings over 20 years of experience each in consumer finance, and we operate from two locations: London Kings Cross, and Leicester. At Lumen, we approach consumer lending with a “do the right thing” mindset. Our goal is to provide credit that helps customers solve real-life problems. We’re committed to building a great place to work. We want every colleague to feel valued, empowered and impactful. We celebrate shared success, support one another through challenges and foster a culture where ideas are welcomed, and collaboration is second nature. When things go wrong, we don’t point fingers, but we pull together to find a way forward. Role Overview You will be joining Lumen at an exciting time, as we prepare to launch first credit card product. We are looking for a credit & commercial manager to lead the development and optimisation of our credit strategy from day one. This is a key role in an early-stage fintech, where you’ll be the central point of expertise for credit risk decisioning, responsible for shaping credit strategy for acquisitions, managing in-life credit performance, and driving commercial outcomes. You’ll design and implement, data-driven credit strategies that balance growth, risk, and customer outcomes. In a new lending business and ever changing macro-economic environment, credit dynamics evolve quickly, and your role will be critical in ensuring our strategies are proactive, responsive, and resilient. You’ll work across pricing, credit limits, affordability, and portfolio optimisation, collaborating with product, tech, and data teams to embed credit thinking into every part of the customer journey. We are a small but rapidly growing business. The role holder will be expected to be a hands-on contributor to the business while also helping mentor new joiners as we grow. This is a unique opportunity to help build a responsible lending business from its earliest stages, influence strategic decisions, and make a meaningful impact on how credit is delivered to UK consumers. Key Responsibilities Credit Strategy & decisioning • Optimise credit strategy and decisioning for credit cards, including deployment of new risk scorecards and understanding associated risks., • Shape and enhance credit policy, working closely with product and tech teams to implement changes., • Leverage alternative data sources such as Open Banking to improve credit decisioning and expand access. Pricing & Commercial Strategy • Manage pricing and commercial strategy, providing recommendations to senior leadership., • Build and maintain NPV and pricing optimisation models to inform lending decisions, while understanding their limitations., • Formulate strategies to improve affordability policy and ensure responsible lending and good customer outcomes. Portfolio & Performance Management • Monitor credit performance across new customer acquisition and in-life credit line increases., • Track loss rates, risk-adjusted income, and affordability outcomes, recommending strategy adjustments., • Analyse portfolio trends to identify areas of improvement and propose data-driven changes Insight, Forecasting & Reporting • Use advanced statistical techniques to predict customer behaviour and forecast future demand., • Support lifetime value modelling and scenario analysis to guide strategic decisions., • Build dashboards and tools to monitor performance., • Prepare regular updates for the credit committee and senior stakeholders Skills & Experience • Adept at translating analytical insights into commercial strategy, with a proven ability to influence senior stakeholders and drive decisions that balance growth, risk, and customer outcomes., • Proven experience (3-6 yrs) in credit risk analysis within consumer lending, ideally in credit cards or unsecured products., • Strong proficiency in SQL and/or Python for data manipulation, analysis, and model development., • Hands-on experience with credit scorecard deployment and credit policy design, including affordability assessments., • Ability to build and apply NPV, lifetime value, and pricing optimisation models to support lending decisions., • Skilled in leveraging alternative data sources (e.g. Open Banking) to enhance credit decisioning and expand access., • Familiarity with UK consumer credit regulations and responsible lending practices., • Experience in monitoring portfolio performance, identifying trends, and recommending actionable strategy changes. Personal Attributes • Structured and holistic thinker, able to approach complex problems with clarity and logic., • Commercially curious and analytically driven, with a passion for uncovering insights that drive business growth and improve customer outcomes., • Collaborative team player, comfortable working cross-functionally with product, tech, data science, and finance teams., • Adaptable and resilient, thriving in fast-paced, evolving environments., • Ownership-driven, with a high bar for quality, accountability, and impact., • Committed to continuous learning and knowledge sharing, staying ahead of industry trends and analytical techniques.

Graduate Customer Support Associate A fantastic opportunity for a Graduate Customer Support Associate to join a rapidly growing, cutting-edge technology company. This organisation is developing highly advanced software solutions used by leading global businesses, and they are looking for a warm, personable and highly organised graduate to join their support team. This role is focused on delivering an outstanding customer experience, acting as the first point of contact for users, guiding them through issues, and ensuring every interaction is handled with clarity, empathy and professionalism. Location: London – 3 days per week in office Salary: Competitive + benefits Requirements for Graduate Customer Support Associate: • Degree educated from a leading University in any subject, • At least ABB at A Level or equivalent, • Experience working in a customer-facing environment, such as retail, hospitality or similar, where you have handled and calmed customers, • Naturally warm, friendly and engaging personality with a genuine passion for helping people, • Excellent communication skills, both written and verbal, • Strong organisational skills with close attention to detail, • Ability to manage multiple queries and prioritise effectively in a fast-paced environment, • A customer-first mindset with a focus on delivering a positive experience, • Strong problem-solving skills with the ability to follow structured processes and guidance, • Technical curiosity and the ability to pick up new systems and tools quickly, • Ability to remain calm, professional and empathetic when dealing with challenging or frustrated customers Responsibilities for Graduate Customer Support Associate: • Act as the first point of contact for customer queries via phone and support platforms, • Deliver a positive first impression, handling all interactions with warmth, professionalism and empathy, • Use internal guidance tools and documentation to help diagnose and resolve straightforward issues, • Clearly guide customers through solutions, ensuring they understand next steps, • Triage more complex issues, ensuring they are accurately logged and escalated to the appropriate team, • Provide clear, timely updates to customers throughout the lifecycle of their request, • Maintain accurate records of queries, communications and outcomes, • Follow structured processes and contribute to the continuous improvement of support procedures, • Work closely with second-line teams to ensure smooth handover of more complex issues What the role offers: • Opportunity to join a high-growth technology company working on advanced software products, • A highly collaborative and supportive team environment, • Clear opportunity to develop strong customer, communication and operational skills, • Exposure to a wide range of technologies and business processes Applications: If you would like to apply for this unique Graduate Customer Support Associate role, please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Graduate Customer Support Associate / Graduate Support Engineer / Customer Support Specialist / Support Analyst / Customer Operations Executive / Service Desk Analyst / Technical Support Analyst / Customer Success Associate / Customer Support Executive / Client Support Specialist / Helpdesk Analyst / Customer Experience Executive / Intercom / Customer Support Tools / Ticketing Systems / SaaS / CRM Systems / Incident Management / Customer Communication / Workflow Management / Process Driven Support / Escalation Management / Business Graduate / Humanities Graduate / STEM Graduate

Senior HR Advisor – Media Agency Location: London Hybrid: 4 days in office / 1 day WFH Contract: 6 month FTC with possibility to extend Salary: £50K Start date: ASAP We are partnering with a global media agency , who are on the hunt for a driven and people-focused Senior HR Advisor to join their People team. This is a brilliant opportunity for someone who loves fast-paced environments, thrives on building relationships , and enjoys being at the heart of a creative, evolving business. The Role 💼 You’ll partner closely with managers across the business, providing hands-on HR support and tackling a range of people challenges. No two days will be the same, and we are looking for someone proactive and reactive in a fast-paced environment. • Act as the first point of contact for managers on all ER matters, and be comfortable handling cases at volume, • Coach and upskill managers, and offer support and guidance, • Support organisational change processes including restructures and redundancy, • Advise on company policies, and communicate new legislation to the business, • Manage appraisals, probation periods, absence management and leavers, • Handle HR projects and continuous improvement initiatives, • Produce reports and stats to identify trends across the agency, • Build trusted relationships across all levels of the business, • Deliver on wellbeing initiatives Who we are looking for 👀 • Previous experience working for a media agency or similar, • Strong ER experience including PIPs, absence, disciplinaries and grievances, • A strong multi-tasker, comfortable working with ambiguity, • Someone who can start ASAP

FM Contract Manager ISS Facility Services UK are now seeking a highly capable FM Contract Manager to manage and lead a prestigious independent schools account, delivering a first-class integrated facilities management service. Job Overview This role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of performance, compliance and customer satisfaction across the contract. Reporting into the Key Account Director, the FM Contract Manager will be accountable for operational performance, staff welfare, financial control and continuous improvement. The role requires a strong leader who can build trusted relationships with key school stakeholders while driving service excellence and value. Key Responsibilities • Ensure the efficient and effective management of integrated facilities operations, including planned and reactive maintenance of buildings, engineering systems and assets, • Lead the delivery of cleaning and other soft FM services in line with agreed standards and service level agreements, • Act as the primary point of contact for the customer, building strong, long-lasting stakeholder relationships, • Lead, manage and develop the contract management and onsite teams, promoting a high-performance culture, • Ensure full compliance with health and safety legislation and embed a strong safety culture across the contract, • Maintain accurate records and reporting, including planned, scheduled and reactive maintenance and safe systems of work, • Own and manage contract budgets, financial targets and SLAs in a commercially responsible manner, • Manage customer queries and complaints through agreed procedures, ensuring timely and effective resolution Person Specification • Proven management experience delivering IFM/TFM services within an Education, Government, Public Sector or similar environment, • Experience managing technical infrastructure, assets and engineering systems, • Demonstrable experience delivering soft FM services, • Strong leadership and organisational skills, with the ability to drive operational strategy and continuous improvement, • Strong knowledge of relevant legislation, regulations and industry standards, • Effective stakeholder management and communication skills, • Service- and customer-focused mindset with strong commercial awareness The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger.

Head of Supply Chain 💥 FMCG / Consumer Goods 💸 £80,000 – £100,000 + Shares 📌 5 days per week, onsite in London Ignite is excited to be partnering with a fast-growing FMCG brand in the search for a Head of Supply Chain. This is a pivotal leadership role within a business that is scaling rapidly, expanding its product portfolio, and strengthening its operational foundations to support the next stage of growth. They are looking for a seasoned supply chain leader who can own and advise on the full end‑to‑end operation, from manufacturing strategy and supplier partnerships to forecasting, production, quality, logistics, cost optimisation and continuous improvement. Sitting at the centre of the organisation, you will work closely with Founders, Operations, Finance, NPD, Commercial and external manufacturers to ensure products are made, moved and delivered with exceptional service, quality and margin discipline. You will take responsibility for global supply planning, co‑manufacturing relationships, ingredient and packaging sourcing, capacity planning, NPD readiness, inventory accuracy, 3PL performance, cost management and the development of scalable processes that support international expansion. You will also lead and develop a team of 10, ensuring strong performance, capability building and operational excellence across the function. If you are passionate about building world‑class supply chains, thrive in fast‑paced environments, and love solving complex operational challenges, this role offers the opportunity to make a huge impact in a brand with serious momentum. What skills do you need? ⭐️ Proven experience in FMCG supply chain leadership, ideally through significant scale‑up phases (£20M to £80M+) ⭐️ Strong capability in production planning, forecasting and material management ⭐️ Experience managing co‑manufacturers, international suppliers and 3PL partners ⭐️ Deep understanding of quality, technical standards and regulatory compliance ⭐️ Strong commercial mindset, experience in cost control, COGS optimisation and margin management ⭐️ Confident working cross‑functionally and influencing at senior level ⭐️ Highly organised, process‑driven and solutions‑focused ⭐️ Experience leading a team (10+) and building a high‑performing supply chain function 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Business Analyst / Product Owner 🔷Location: Osterley, United Kingdom 🔷Employment Type: 6 to 12 month contract (renewable) 🔷Workplace Type: 5 days a week onsite We are looking for an experienced Business Analyst / Product Owner to join a fast-paced digital delivery environment operating within embedded cross-functional squads. The successful candidate will play a key role in shaping customer experiences, translating business requirements into actionable technical deliverables, and driving value through data-informed decision making. The ideal candidate will have strong experience working within a SAFe Agile framework and collaborating closely with engineering, design, delivery, and business stakeholders. Experience within broadband, media, mobile, telecommunications, or e-commerce environments is highly desirable. Key responsibilities include: • Working as part of embedded Agile squads to support end-to-end product delivery, • Collaborating with stakeholders to understand business objectives and customer needs, • Defining, analysing, and optimising complex customer and user journeys, • Using data and insights to support decision making and prioritisation, • Translating business requirements into clear, structured technical backlogs and user stories, • Supporting prioritisation and backlog refinement activities within Agile ceremonies, • Ensuring alignment between business goals, customer outcomes, and technical delivery, • Working closely with development teams to clarify requirements and support successful implementation, • Contributing to continuous improvement within Agile delivery processes The successful candidate will demonstrate strong analytical thinking, stakeholder management, communication, and problem-solving skills, alongside the ability to operate effectively within complex digital ecosystems.

Lead Network Architect – Data Centre & Connectivity (Permanent) Location: UK (Hybrid) We are working with a specialist technology consultancy seeking a Lead Network Architect. This is a senior, hands-on architecture role focused on designing and delivering large-scale data centre and connectivity solutions across network, compute, storage and security environments. The position would suit an experienced Network Architect who still enjoys technical problem solving, implementation work, testing new technologies and owning solutions end-to-end. The environment is highly technical and engineering-led, with a strong focus on innovation, resilience, scalability and continuous improvement. The Role: You will lead the design and delivery of enterprise and data centre connectivity solutions across a range of client environments and industries. Projects will involve a mixture of architecture, technical leadership, lab validation, proof of concept work and hands-on implementation. You will work closely with engineering, security, compute, storage and automation teams to deliver highly available, mission-critical infrastructure solutions. Key responsibilities include: • Designing and implementing modern data centre network architectures, • Leading end-to-end connectivity solution design across network, compute, storage and security, • Producing high-level and low-level technical designs, • Designing resilient global and inter-data centre connectivity solutions, • Hands-on implementation and configuration within production environments, • Researching, testing and validating new technologies and features, • Supporting proof of concept and lab environments, • Working across multi-vendor infrastructure, including Cisco, Arista, Fortinet and Palo Alto, • Troubleshooting complex networking and infrastructure issues, • Collaborating with automation teams to support Infrastructure as Code and templated deployments, • Supporting solution justification and creation of Bills of Materials Key Requirements: • Strong background in enterprise or data centre networking, • 10+ years of networking experience, • CCIE, CCDE or equivalent expert-level networking expertise, • Strong hands-on EVPN/VXLAN experience within production environments, • Experience designing highly available, resilient network architectures, • Strong understanding of data centre networking principles, including leaf-spine architectures, • Experience working across network security and load balancing technologies, • Comfortable working in complex, multi-vendor environments, • Experience operating within high-performance or mission-critical environments, • Strong communication and stakeholder engagement skills, • Ability to own solutions from design through to implementation The Ideal Profile: The successful candidate will be architecture-focused but remain highly hands-on technically. You will be naturally curious, enjoy learning new technologies and be comfortable testing and validating solutions in lab and production environments. This role would particularly suit individuals from high-end consultancy, financial services, trading, enterprise infrastructure or large-scale data centre environments. If you would be interested in discussing further, please apply directly or contact me for a confidential conversation.

An exciting opportunity has become available at Maria Mallaband Care Group for a People Business Partner to join the team on a fixed terms basis We are currently recruiting for a an experienced, proactive, and forward-thinking HR professional who will be responsible for providing advice, support and guidance to our leadership teams on all People related matters while maintaining an appropriate balance between strategic and operational working. This is a regional role supporting approximately 11 care homes and will suit somebody based in a location where they are happy to travel into London and the surrounding areas 2-4 days a week depending on the business needs, Due to the travel involved a car allowance is included in the package. Key Tasks: • To coach, guide and support leadership teams within the assigned group of homes with all people related activities to enable appropriate people decisions, • To contribute towards the development of the Company’s People Plan, driving its implementation within the regions/homes, • To be an ambassador for driving cultural change, engagement and retention initiatives, and the Company’s purpose, pillars and values, • To work in partnership with the ER Team and the assigned group of homes to resolve all Employee Relations related activities whilst mitigating business risks, • To support the ER, Talent and Pay and Reward Teams with People Policies and Procedures, making suggestions for improvements based on feedback and experience of delivery, • To identify internal and external trends, monitoring people metrics and best practice, to influence business decisions and drive continuous improvement, • To work with the wider HR teams on the development of local succession and talent plans, agreeing actions to support its implementation, • To manage, coach and develop the People and Development Leads in order to ensure the effective delivery of the Company’s People Plan across the assigned group of homes About you: • Relevant experience within a generalist HR/People position driving change across an assigned business area, • CIPD qualified or qualified by experience, • Proven application of current Employment Law practices, • Demonstrable experience on supporting with complex ER issues, • Demonstrate the ability to lead and advise on cultural change., • An understanding of requirements of working within a regulated environment, • Experience of delivering training and people related projects This role will be eligible for a variety of benefits, including: • Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*, • Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts, • Pension Scheme with Royal London, • Personal car leases via salary sacrifice*/**, • 25 days holiday plus bank holidays, • Holiday Flex – purchase additional holiday**, • Flexible working patterns, • Cycle to work scheme*/**, • Service recognition, • Training support and development opportunities, • Employee Assistance Programme, • Wellbeing support, • Discounted gym membership, • Eligible for a Blue Light Card, • Subsidised BHSF Sick Pay Cover, • BHSF, Life Cover, Cancer Cover, Personal Accident Cover, • Concerts for Carers *Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague below National Living Wage

Localisation Project Manager (Media & Content) London - Hybrid (Tues-Thurs onsite) | Initial 12m contract | £280-320pd PAYE incl. holiday pay We're supporting a globally recognised technology and media organisation in hiring a Localisation Project Manager to join their international content team. This role sits within a fast-paced, highly collaborative environment focused on music and podcast content localisation, working across multiple regions and stakeholders. You'll manage multiple localisation projects end-to-end, ensuring content is delivered to a high standard, on time and across global markets. Key responsibilities include: • Managing multiple localisation projects simultaneously (short-form and long-form content), • Coordinating with global editorial teams, vendors and internal stakeholders, • Tracking timelines, resolving blockers and ensuring delivery quality, • Uploading and managing deliverables within internal CMS/tools, • Proactively identifying risks and implementing workarounds, • Supporting continuous improvement of processes and workflowsWhat They're Looking For:, • Strong Project Manager with localisation or content experience, • Background in media, editorial or agency environments (e.g. localisation, creative or production agencies), • Excellent stakeholder management and communication skills, • Highly organised with strong attention to detail, • Comfortable working across multiple projects and tight deadlines, • Able to operate calmly in a high-volume, fast-moving environmentIf you've worked in localisation, content production, or a fast-paced agency environment and enjoy managing multiple moving parts across global teams, this is a great opportunity to step into a high-impact role.

The Vice President, Cost & Commercial is accountable for defining and executing Vantage’s enterprise‑wide cost and commercial strategy across the construction portfolio, with particular emphasis on contractual risk, change governance, and value protection across sites. This role exists to ensure that Vantage’s rapid growth is underpinned by robust contractual frameworks, disciplined commercial governance, and consistent decision‑making, enabling the business to scale without compromising financial control, legal protection, or long‑term operational value. The Vice President acts as the ultimate commercial authority for construction delivery, shaping how Vantage contracts, manages, and governs its sites globally. Executive Role Summary The Vice President, Cost & Commercial leads all cost and commercial management activities across the construction portfolio, setting the strategic direction for how Vantage structures contracts, manages change, allocates risk, and protects enterprise value throughout the full lifecycle of site delivery. This role goes well beyond individual project oversight. It owns the commercial operating model for construction, ensuring consistency across regions and partners, while guiding senior leaders through complex commercial decisions involving cost, schedule, risk, and contractual exposure. The Vice President is a key member of the Construction leadership team and a trusted advisor to executive stakeholders, Finance, Legal, Development, and Design Engineering. Core Accountabilities Enterprise Commercial & Contractual Strategy • Define and own Vantage’s construction commercial and contractual strategy across all sites, regions, and delivery models., • Establish contract frameworks that:, • Appropriately allocate risk, • Enable controlled flexibility, • Protect Vantage’s long‑term commercial and operational interests, • Ensure contracts, amendments, and commercial positions are consistent, defensible, and aligned with corporate risk appetite., • Ensure that appropriate notices are issued across projects to customers and suppliers., • Act as executive sponsor for complex commercial negotiations with General Contractors, consultants, and key suppliers. Contractual Governance, Risk & Change Control • Hold ultimate accountability for contractual compliance and commercial governance across the construction portfolio., • Ensure all construction contracts and practices comply with applicable legal and regulatory requirements (e.g. HGCRA 1996 or equivalent local legislation)., • Own the change control philosophy and governance for construction, ensuring:, • Changes are rigorously evaluated, • Cost and time impacts are clearly quantified, • Decisions are made at the right level with full visibility of risk, • Provide executive oversight of disputes, claims, and escalations, setting strategy and approving resolution approaches. Portfolio Cost Control & Cashflow Stewardship • Accountable for the integrity and quality of cost management outputs across all sites., • Ensure forecasting, cashflow, and liability assessments are based on sound commercial and scheduling principles, including:, • Change impacts, • Delay and disruption exposure, • Contractual entitlements, • Partner with Finance to ensure alignment between project‑level commercial positions and enterprise financial reporting. Commercial Operating Model, Systems & Standards • Define and continuously evolve Vantage’s commercial operating model for construction., • Ensure consistent use of approved systems, tools, templates, and documentation across all projects., • Sponsor the development and adoption of DEC tools and commercial policies, ensuring they are fit for scale and complexity., • Ensure strong integration between Construction, Finance, Legal, and Development & Engineering. Continuous Improvement & Strategic Change • Lead portfolio‑level audits and quality reviews of commercial management practices, focusing on:, • Compliance, • Consistency, • Risk mitigation, • Sponsor targeted improvement programmes as agreed with the SVP Delivery and executive leadership., • Ensure lessons learned from site delivery and disputes are embedded into future contracting and governance approaches. Senior Leadership & Influence • Act as a senior commercial authority and thought partner within the Construction leadership team., • Set expectations for commercial rigour and contractual discipline at pre‑start and executive governance forums., • Build strong, trust‑based relationships with internal leaders and external partners., • Champion Vantage’s values of no ego, no arrogance, while bringing appropriate challenge and independent judgement to executive discussions. Leadership Expectations & Ways of Working The Vice President is expected to: • Lead with clarity, confidence, and commercial judgement, • Balance risk management with delivery pragmatism, • Enable leaders rather than over‑control programmes, • Coach and develop senior commercial talent, • Create a culture where contractual discipline is seen as an enabler, not a blocker Experience & Qualifications • Degree in Quantity Surveying, Commercial Management, Law, Engineering, or similar, or equivalent senior‑level experience, • 10+ years’ experience in senior commercial leadership roles within complex construction or infrastructure environments, • Proven track record of:, • Managing contractual risk at scale, • Leading dispute strategy and resolution, • Designing and implementing commercial governance frameworks, • Experience operating at portfolio or enterprise level in a fast‑growth environment, • Willingness to travel internationally as required (typically <20%) Strategic Value of the Role This role: • Protects hundreds of millions in capital investment, • Enables scalable growth across multiple sites, • Reduces contractual volatility and dispute risk, • Creates consistency, confidence, and speed in executive decision‑making

G7 Head of PMO Permanent | Hybrid At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: As Head of PMO, you will provide strategic leadership across the portfolio, ensuring robust governance, effective planning, and strong delivery confidence. You will oversee performance, risk, and financial management, while enabling business readiness and benefits realisation. The role also includes leading the development and assurance of business cases and supporting senior stakeholders in decision-making. Responsibilities: • Lead the establishment and continuous improvement of PMO governance, frameworks, and assurance processes across the portfolio, • Oversee the development, assurance, and maintenance of business cases, ensuring alignment to strategic priorities and value for money, • Provide strategic oversight of portfolio performance, including progress tracking, financial management, and delivery confidence, • Direct the identification, management, and escalation of risks, issues, assumptions, and dependencies, including those of a sensitive or strategic nature, • Lead portfolio-level planning, scheduling, and resource management to ensure effective coordination and delivery across multiple programmes, • Drive benefits realisation by ensuring clear definition, tracking, and delivery of outcomes set out in business cases, • Establish and maintain effective stakeholder engagement strategies, building strong and collaborative relationships at senior levels, • Ensure robust change control processes are in place, managing impacts on scope, cost, and timelines across the portfolio, • Provide leadership and direction to PMO and project teams, setting clear vision, priorities, and standards for delivery, • Support organisational readiness for change, ensuring successful implementation and adoption of programme outcomes Skills & Experience: You will have the following skills or proven experience: • Strong leadership experience within a PMO, portfolio, or programme environment, ideally at a senior level, • Expertise in governance, assurance, and delivery frameworks (e.g. MSP, PRINCE2, Agile), • Proven experience in business case development and assurance within complex environments, • Strong commercial, financial, and procurement awareness, including budgeting and cost control, • Demonstrated ability to manage portfolio performance, including planning, scheduling, and resource allocation, • Extensive experience in risk, issue, and dependency management at a strategic level, • Strong stakeholder engagement skills, with the ability to influence and advise senior leaders, • Experience leading business change, implementation, and benefits realisation, • Excellent communication skills, with the ability to present complex information clearly and concisely, • Track record of driving continuous improvement within PMO functions

This role is an 18 month FTC. About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our Service Delivery team as a Business Change Manager. It is an exciting time to join c2c as we move into a new era of railway reform, aligning with Great British Railways (GBR) and the Department for Transport (DfT) to deliver a simpler, more connected and passenger-focused railway. Purpose of the Role: Work as the Change Manager for the iROPS Project, operating as an IT-literate, collaborative team player who supports the Service Delivery Management team by providing Change Management expertise to the c2c PMO in delivering multiple high-profile, high-value, and high-impact initiatives. The role involves working closely with senior stakeholders and operational teams to manage the end-to-end change process associated with implementing a new Resource and Planning Suite. This includes assessing organisational impacts, driving stakeholder engagement, and ensuring effective communication, training, and adoption strategies are in place. Acting as the bridge between technical delivery and business operations, the Change Manager ensures that the transition is seamless, aligns with wider organisational objectives, and successfully embeds new rostering processes to deliver improved efficiency, compliance, and workforce optimisation. Key Accountabilities: Change Strategy & Planning: • Work closely with a wide range of stakeholders, including senior executives, operational teams, and trades unions, to ensure smooth communication and buy-in. Develop presentations and guidance notes, to embed the benefits and impacts of the change. Ensure consultation processes are followed, address concerns and secure union support for the new systems and operational changes., • Present progress, and project updates to senior and executive teams. Prepare high-quality written reports, papers, and proposals, ensuring clear communication of key messages., • Assist with procurement activities related to the change project, ensuring that procurement decisions align with the change management strategy., • Undertake ‘as is’ and ‘to be’ analysis with stakeholders. Support the development of training and user adoption plans for operational staff, with sufficiently frequent refreshers to avoid skills fade. Ensure all appropriate employees are adequately trained on new tools and processes to ensure successful adoption and minimal operational disruption., • Assist in the development of parallel running activities, testing success criteria and cut over programme to ensure the successful delivery of he new resource and planning system., • Fully understand the technical capabilities of the current systems and processes, gaps in technological and personnel capability and align people and processes to the full technical capability of the new system to ensure business success and that the new resource and planning suite is used to the full extent of it’s capability., • Work closely with the c2c Trades Union Company Councils, and local representatives to ensure that business objectives are shared and outcomes developed collaboratively., • Provide input to the Annual Business Planning process., • Ensure compliance with the General Data Protection Regulations and that employee confidentiality is maintained at all times, • Support the tracking and validation of expected benefits, ensuring the rostering solution delivers measurable improvements in efficiency, compliance, and workforce optimisation. Experience, Knowledge and Qualifications Required: • Educated to degree level or equivalent, with general education to GCSE, O level, or equivalent standards including English Mathematics and Science to the standard of at least GCSE Grade C/Level 4., • Demonstrable experience in leading and managing change initiatives, particularly in complex environments involving multiple stakeholders. Familiarity with structured change management methodologies (e.g., ADKAR, Prosci) is a plus., • Ability to investigate and interpret data thoroughly and accurately, build business cases, including detailed knowledge and experience with appropriate industry recognised systems and technology., • Experience of working with trades unions, navigating union consultation and negotiation processes, and managing industrial relations in the context of operational change., • Excellent interpersonal and communication skills, with a proven ability to engage and influence senior executives, union representatives, operational managers, and staff, • Member of an appropriate professional body, e.g., the Chartered Institution of Railway Operators to at least Member level.

The Company This is an amazing opportunity to join an innovative and award-winning food brand, highly regarded for their delicious, nutritious products. Having recently relaunched their products with sustainable packaging and expansion into new categories, the business is experiencing phenomenal growth. They’re now looking for a passionate and driven Food Product Manager to join their Product Development team. Hybrid role with 2 to 3 days at their London HQ. The Role This is a wide-ranging and rewarding role at the heart of the company’s mission to deliver delicious and nutritious food for their loyal customers. You’ll lead exciting NPD and EPD projects from concept through to supermarket shelf – developing new ideas, trialling them with manufacturers, and ensuring they meet the highest standards of quality, nutrition and care. From managing critical paths and factory trials to refining packaging solutions and co-ordinating tastings, no two days will be the same. You’ll also play a vital role in shaping the future of the brand’s existing product range – making sure every product is tasty and nourishing. This includes analysing sales performance with the Commercial team and identifying opportunities for improvement or innovation. You'll run regular benchmarking, evaluate customer feedback, and work closely with manufacturing partners to drive continuous improvement across current products. You will make sure that the products are the best they can be, and you’ll ensure technical and regulatory integrity as well as ensuring commercial viability and market impact. The Candidate We’re looking for a bright and engaging foodie, educated to degree level (ideally Food Science or related) with a real passion for nutrition and innovation. Would suit an NPD or Senior NPD Technologist looking for a step up in their career where they can build on their experience within food manufacturing, brand or retail. You’ll have experience in product development with a strong understanding of technical processes and superb project management skills. You’ll be highly organised, detail orientated, commercially aware and comfortable juggling multiple priorities in a fast-paced, entrepreneurial environment. Your excellent communication and influencing skills, along with your ability to work with everyone from suppliers and manufacturers to internal teams will ensure the smooth running of your NPD / EPD projects. If you’re full of ideas, love rolling up your sleeves, managing projects and want to help shape a food brand that’s making a real difference within their category – this could be the one for you. Apply or call Georgina on 0345 2600 737 or 07700 137 110. Ref: L6972 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas.

SEO Governance & Secretariat Support Permanent | Hybrid At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: The role of the Project Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. The Project Support Officer enables the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf. Responsibilities: • Governance and Reporting - Coordinate portfolio-level reporting across projects and programmes, delivering clear performance insights and financial analysis to governance forums. Ensure data is accurate, consistent, and submitted on time, supporting informed decision-making and confidence in delivery., • Risk and Opportunity Management - Proactively identify, assess, and monitor risks and opportunities across the portfolio. Implement appropriate mitigation and response strategies, and manage issues that may impact delivery, ensuring clear and timely escalation where required., • Change Management - Administer the portfolio change control process, including tracking tolerances and managing commercial or procurement-related changes. Maintain accurate records and ensure all changes are appropriately documented and reported through governance structures., • Planning, Scheduling and Resourcing - Maintain and oversee the portfolio delivery roadmap, including critical paths and interdependencies. Support effective planning and resource alignment across multiple projects to ensure coordinated delivery., • People and Leadership Support - Work closely with senior portfolio leadership to support the communication of a clear vision and strategic objectives. Contribute to fostering alignment and engagement across project teams., • Stakeholder Management - Develop and maintain stakeholder maps to support targeted engagement. Build effective working relationships, ensuring stakeholders are informed, consulted, and engaged appropriately throughout the portfolio lifecycle., • Documentation and Secretariat Support - Prepare, manage, and maintain key portfolio documentation, ensuring it is up to date, quality assured, and approved in a timely manner. Provide secretariat support to governance forums, including agenda setting, minute taking, and action tracking., • Lessons Learned and Continuous Improvement - Facilitate lessons learned activities across the portfolio. Capture insights and promote knowledge sharing to drive continuous improvement and best practice adoption. Skills & Experience: You will have the following skills or proven experience: • Experience supporting portfolio, programme, or project governance in a complex environment, • Strong analytical skills with the ability to interpret and present performance and financial data, • Experience managing risks and issues, including mitigation and escalation, • Knowledge of change control processes and maintaining accurate records, • Strong organisational skills with experience coordinating plans, schedules, and dependencies, • Effective stakeholder engagement and communication skills, • Experience preparing high-quality reports, documentation, and meeting materials, • Ability to provide secretariat support, including minute taking and action tracking, • Strong attention to detail and ability to manage competing priorities, • Collaborative approach with experience supporting senior leadership, • Experience facilitating lessons learned and driving continuous improvement

Senior Account Executive / InsurTech / Specialty & Commercial Insurance / £130,000 base, plus excellent OTE & benefits A well respected InsurTech provider of messaging and connectivity are hiring a Senior Account Executive. The role is customized to tap into your strengths with a product-centric focus. This role will target new customers and focus on renewing and expanding sales to existing customers within assigned accounts. Key Responsibilities: • You are an entrepreneur. Take ownership of your own success by strategizing a plan to target top prospects, conduct software demonstrations virtually and in person, and deliver pricing, • You are a hunter and a fearless business developer. Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality, • You are an engaging presenter. You are comfortable in front of a room of senior Executives and can easily present technology solutions and their enablement to solve the clients pain points and challenges, • You thrive with the support of a team. You are a student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience, • You have a work hard, play hard mentality. Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building lifelong relationships Key experience required: • 5-10 years experience selling insurance software products, • Commercial and Specialty insurance experience is a must, • Track record of successful prospecting and closing of new clients through every stage of the sales cycle, • Demonstrated ability to establish and navigate C-Suite relationships

About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor working in various market sectors. We are looking for new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more reliable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. Culture: We foster a supportive and inclusive culture where every team member can excel. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values • Purpose: We enhance people’s lives and our planet’s future by bringing safety and stability for all., • Vision: To be the leading provider of sustainable, data-driven asset management solutions for the built environment. Our Culture If you are hungry for growth and open-minded about new ways of thinking and doing things, you might find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. About the Role If you are a people-oriented, technically-minded person who enjoys solving technical problems, winning new business, and growing existing relationships, then the role of an Area Manager at Geobear could be the perfect fit. It would be even more beneficial if you are technologically adept and conversant with online client interfaces. You will work mainly directly with clients, supported by technical experts with solid communication skills and experience in the delivery of advanced ground improvement methods. You’ll enjoy working to targets and tight timelines and take pride in delivering high-quality technical services and solutions to your clients. What sets Geobear apart from other companies in the industry is its leadership in non-disruptive ground improvement solutions using geopolymer technology. Geobear's innovative approach minimises disruption to the environment and to clients' daily operations, a key advantage over traditional methods. The use of eco-friendly resin solutions allows for faster, more efficient, and longer-lasting ground stabilisation and repair, addressing clay-related subsidence and combating issues exacerbated by global warming. Geobear’s commitment to sustainability and reducing environmental impact further distinguishes it from competitors. You’ll receive world-class sales and technical training through our specialist online learning system and in-person from members of the worldwide Geobear team. Requirements: • Technical sales experience, • 5+ years working in the construction industry, preferably in the residential buildings sector, • Relevant qualification in the construction, engineering, or surveying sectors (BSc / MSc / OND / HND / Degree, etc.), • Knowledge of subsidence problems in the UK, • Experience in customer-facing roles with evident customer care skills, • Experience with virtual technology operating systems, • A full driving licence, • Money motivation is a plus Duties: • Set weekly and daily activity and result targets and seek to exceed them, • Qualify new inbound opportunities Undertake online and in-person site visits, • Design projects Interpret site investigation, arborist and drain survey data to assist with producing detailed treatment designs, • Prepare pricing and quotation, • Follow up daily and accurately forecast expected order dates, • Input data in a timely manner to CRM system, • Ensure all orders received are ready for scheduling and delivery as quickly as possible, • Support with technical queries during delivery, • Support finance to collect cash from the client, • Liaise with complaint customers and perform complaint visits, • Follow company procedures, • Collect and act on feedback on the on site performance of your projects, • Contribute to sales process development, • Act as a flexible and proactive team member Salary Join us for a competitive base salary, generous commissions for top performers, exceptional earnings potential, comprehensive healthcare, pension, car allowance, and 25 days of annual leave plus bank holidays Attractive and competitive basic salary, generous commission structure, healthcare scheme, pension, car allowance, and 25 days annual leave plus bank holidays. Can earn 50k+ £ with commissions on top of base salary

Service Delivery Manager London, Hybrid Fintech, SaaS A highly experienced Service Delivery Manager is needed to join one of the world's biggest players in Financial software. They're seeking an experienced Service Delivery Manager who can take full ownership of the customer service life-cycle. You’ll be responsible for ensuring clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional customer experience. In this role, you’ll become the main point of contact for customers once they’re live, developing trusted relationships and ensuring our services continue to support their operational objectives. You’ll collaborate closely with internal teams across support, product, consultancy, and engineering to champion customer needs and maintain a seamless service environment. You’ll also oversee the delivery of service enhancements, small change requests, and ongoing improvements—coordinating activities, communicating clearly with stakeholders, and ensuring work is prioritised effectively. This position blends service management, customer engagement, operational oversight, and light project coordination. It suits someone who thrives in a fast-moving environment, communicates with clarity, and is always looking for ways to elevate service quality. Applicant requirements: • Background in Service Delivery Management, ITSM, or similar roles in SaaS/enterprise tech, • Strong B2B relationship management experience, ideally in fintech or financial services, • Knowledge of ITIL and service level management (certification preferred), • Experience supporting live customers and driving service improvements, • Skilled in incident/problem management and coordinating technical teams, • Strong analytical, communication, and stakeholder-management abilities, • Comfortable working in a dynamic, fast-changing environment Responsibilities: • Own end-to-end service delivery and SLA performance, • Monitor service metrics and produce clear performance reporting, • Act as main customer contact and escalation point, • Build strong relationships and run regular service reviews, • Drive continuous improvement and resolve issues quickly, • Identify risks and implement mitigation plans, • Ensure SLA and contract compliance, • Support billing and identify efficiency opportunities, • Coordinate enhancements, upgrades, and minor change requests

SEI is seeking to hire a Cash and Asset Data (ADS) Supervisor to provide a high-quality level of operational Service delivery, supporting the Cash team which is responsible for Cash payments, Funding, Fees and rebates and the ADS team which is responsible for creation of new assets, maintenance, pricing, fund linkage and oversight of third party wrapper providers (e.g. SIPP, On and Offshore bond providers) across the UK and Guernsey businesses. This role entails leading and directing both of these onshore teams as well as our Offshore members. Primarily you will be setting clear frameworks, controls, and expectations under which the team operates as well as assisting with prioritisation and escalations in these key areas. This includes close collaboration with internal teams including, Client Service, Client Money (CASS), Settlements, Corporate Actions and Income. This role offers the flexibility to shape team operating models. Continuous process improvement, alongside clear, effective communication and timely responsiveness, will be central to success. What you will do: • Direct the teams framework of daily activities ensuring adherence to all relevant SLA's and the Client Money rules, • Set, review, and enhance the Operations procedures, ensuring alignment to policy, regulatory change, and FCA CASS guidance, • Monitor client fees and production of MI reports for the Risk and Compliance teams, • Oversee the merging of the Funds Account Setup and the Asset Data teams into a single cross functional team, • Act as oversight & query management for offshore teams, • Develop a deep understanding of the current compliance-related rules that govern the Financial Services Industry including but not limited to Anti-Money Laundering (AML) and Suspicious Activity Reporting, • Own and maintain the teams Risk Control Self-Assessment (RSCA), ensuring risks, issues, and control gaps are accurately captured and progressed., • Produce and deliver management commentary and MI, highlighting trends, themes, and areas of emerging risk to senior stakeholders., • Act as the primary point of escalation for the teams, including engagement with internal stakeholders and clients improve end to end processes and also resolve issues, • Ensure that the skills matrix and team coverage is sufficient to support operational excellence What we need from you:, • Demonstrated people management and operational oversight experience, • Well-developed analytical judgement and organisational capability, enabling effective oversight, prioritisation, and quality assurance of team output, • High-level understanding of both cash and asset static processes, • Clear and effective communication skills, with the ability to engage confidently with clients aas well as internal stakeholders, senior business and operations management teams., • Capability to operate with appropriate autonomy, exercising judgement within defined frameworks and escalating matters as required., • Proficiency in core Microsoft tools, including Excel, Word, and presentation materials, to support oversight, MI, and management reporting. What we would like from you:, • Additional capability that will strengthen success in this role includes strong interpersonal skills, supported by experience delivering small-scale initiatives or process improvements. This includes effectively managing internal stakeholders, coordinating across teams, and communicating progress, risks, and outcomes clearly and confidently., • Well-developed interpersonal capability, supporting effective leadership, constructive challenge, and collaboration across Operations and the Client Service teams., • Experience contributing to or leading a processing team, including coordinating activity across teams and maintaining delivery focus, • Ability to engage and influence internal stakeholders, ensuring clarity of expectations, progress visibility, and timely escalation of risks or issues, • A proactive approach to identifying improvement opportunities, with the confidence to review existing frameworks and propose pragmatic enhancements, • Commitment to continuous improvement, supporting the evolution of the Cash and Fees Operational processes in line with regulatory expectations To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about. We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more... After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit. SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713). AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .

About Linkilaw Solicitors Linkilaw Solicitors is a London-based law firm specialising in complex, high-value, and cross-border matters. The firm advises corporates, investors, and high-net-worth individuals on dispute resolution, regulatory issues, and international legal strategy. We are recognised for our commercially focused approach, international outlook, and ability to navigate sophisticated legal and financial challenges across jurisdictions. We are happy to be recruiting for the firm's first official Practice Manager. Role Overview The Practice Manager is responsible for overseeing the firm’s operational processes, ensuring that legal work progresses efficiently and is translated into timely and accurate billing. The role sits at the centre of legal delivery, operations, and finance, providing structure, visibility, and consistency across workflows, billing cycles, and reporting. Key Responsibilities Workflow & Matter Management • Oversee allocation of work across the legal team, • Monitor matter progress, timelines, and capacity, • Identify and address bottlenecks, • Ensure matters progress efficiently from instruction through to completion Billing & Revenue Process • Ensure time recording is accurate and up to date across the team, • Coordinate monthly billing cycles with solicitors, • Oversee the conversion of WIP into invoices, • Ensure invoices are issued in a timely and consistent manner Reporting & Financial Visibility • Produce weekly reporting on revenue, WIP, and pipeline, • Provide clear visibility on operational and financial performance, • Identify risks such as unbilled time, delays in billing, or matter stagnation, • Work closely with the Finance function to align operational and financial data Client Journey & Standards • Oversee onboarding processes, including KYC and matter setup, • Maintain consistent standards of client communication and delivery, • Support continuous improvement of the client experience Systems & Process Management • Oversee and optimise use of systems (including Clio and CRM), • Maintain and develop internal processes and operational documentation, • Ensure data integrity across systems Team Coordination • Act as a central coordination point between legal, operations, and finance, • Support the Partner on pipeline visibility, • Supervise and support Junior Operations Candidate Profile • 5+ years’ experience in a law firm/ABS operations or legal management role, • Strong understanding of law firm workflows, billing processes, and WIP management, • Commercially aware with the ability to interpret operational data in a financial context, • Highly organised with strong attention to detail, • Confident working with legal systems and reporting tools, • Effective communicator, able to work across legal and non-legal teams, • UK-based (ideally London), with the ability to work 2-3 days a week from our Mayfair office If you are interested in applying for the role, kindly submit your CV along with the reasons why this role interests you and why you are the best fit for it here, on Linkedin. We look forward to getting to know you.

Senior Commercial Broker – Group Insurance 📍 Kings Cross, London (N1) | 🏢 Hybrid 💼 Permanent | Competitive Salary + Bonus + Benefits The Opportunity A leading global organisation is seeking a Senior Commercial Broker to join its in-house Group Risk & Insurance function. This is a high-impact role offering the chance to work on a complex, multinational insurance programme while influencing strategic risk and financing decisions at group level. You’ll operate within a lean, high-performing team, taking ownership of programme delivery while partnering with senior stakeholders across an international business. This role is ideal for an experienced broker looking to transition in-house, or an existing in-house professional ready to step into a broader, more strategic position. Key Responsibilities • Support the design, placement, and optimisation of the global insurance programme across:, • Property, • Casualty (EL/PL/Products), • Motor Fleet, • Financial Lines (Cyber, D&O, Crime), • Take ownership of programme delivery, ensuring accurate and timely placement aligned with group requirements, • Lead underwriting submissions, coordinating exposure data and presenting risk to the market, • Act as a key contact for insurers and internal stakeholders, driving service quality and outcomes, • Review policy wordings, endorsements, and contracts to ensure robust, consistent coverage, • Manage multinational programme execution, including local policies and regulatory compliance, • Provide advisory support to business units on insurance and contractual matters, • Oversee certificates of insurance and ensure contractual compliance, • Support claims activity and stakeholder coordination to ensure efficient resolution, • Maintain accurate programme documentation and renewal records, • Contribute to programme strategy including structure, limits, deductibles, and insurer selection, • Strong experience in the UK insurance market, ideally from a broker or in-house environment, • Exposure to large corporate or multinational programmes, • Solid technical knowledge across commercial lines, particularly Property & Liability, • Experience with the London Market, Lloyd’s, and international insurers, • Ability to translate technical insurance concepts into clear commercial advice, • Experience reviewing contracts and insurance clauses (highly desirable), • Strong organisational and project management skills, • CII qualified (ACII or working towards preferred), • A visible, strategic role within a growing in-house insurance function, • Opportunity to shape and influence a global insurance programme, • Exposure to senior stakeholders and international operations, • Ongoing professional development support (including ACII) If you’re looking to step into a role where you can combine technical broking expertise with strategic influence, this is an excellent opportunity to make a real impact.