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Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required: May be required to travel as per Business requirements. Reports to: Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services. The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities (…Responsibilities to include but not be limited the following) Job Description :- ( …Not limited to) • Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo’s as per business needs., • Foster collaboration, knowledge sharing, and innovation across the WFM function., • Architect end-to-end WFM processes (forecasting, scheduling, real-time management)., • Identify and implement optimization opportunities to improve efficiency and accuracy., • Ensure processes align with TP BEST WFM framework standards., • Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD’s and Integrations processes., • Partner with IT and vendor teams to ensure robust infrastructure delivery., • Maintain governance and compliance across WFM platforms, • Work closely with WFM resources, operations leaders, and business stakeholders., • Translate business requirements into scalable WFM solutions., • Act as the subject matter expert for WFM optimization initiatives., • Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence)., • Provide insights and recommendations to senior leadership., • Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- • SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries., • Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists)., • WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools., • IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration., • TPS Migration: Current progress, next steps, and completion strategy., • Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies • Technical Expertise: Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc, • Analytical Skills: Strong ability to interpret data, identify trends, and propose solutions., • Leadership: Proven experience managing WFM teams and driving organizational change., • Project Management: Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred., • Communication: Excellent stakeholder management and presentation skills., • Strategic Thinking: Ability to align WFM processes with long-term business goals. Preferred Qualifications • 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role., • Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred., • Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts)., • Demonstrated success in delivering WFM infrastructure projects., • Familiarity with TP BEST WFM framework or similar global standards., • Bachelor’s degree in Business, Operations, or related field.

At CGI, we enable our clients to achieve transformation through innovation, precision, and collaboration. As a Release Engineer, you?ll play a vital role in delivering seamless Salesforce releases that power critical business operations. You?ll shape efficient release pipelines, strengthen CI/CD practices, and help teams achieve faster, more stable deployments across complex environments. This role is ideal for someone who thrives in a collaborative, agile setting, takes pride in building scalable automation, and is motivated to drive continuous improvement across enterprise-level platforms. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ?Best Employer? by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you?ll be part of an open, friendly community of experts. We?ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid working role based out of Belfast. Candidate profile: In this role, you will take ownership of end-to-end Salesforce release activities, ensuring reliable and predictable deployments across multiple environments. You?ll work closely with cross-functional teams to maintain release pipelines, enforce governance, and evolve CI/CD practices that enhance delivery speed and system stability. You?ll have the opportunity to influence DevOps maturity across the organisation, sharing your expertise to embed best practices and deliver measurable improvement in quality and performance. Key responsibilities: ? Lead & Coordinate release planning, deployment, and post-release validation across Salesforce environments ? Develop & Automate CI/CD pipelines and deployment processes using tools like Git, Jenkins, Copado, or Gearset ? Manage & Optimise environment configuration, branching strategies, and version control ? Ensure & Govern compliance with release management and change control procedures ? Monitor & Report on release metrics, driving continuous improvement and operational excellence ? Collaborate & Support Agile delivery teams, providing technical guidance on DevOps and release best practices Required qualifications to be successful in this role You should have strong Salesforce and DevOps experience, with a passion for automation, process improvement, and quality delivery. You?ll be comfortable managing complex environments and working collaboratively in an Agile setting. Essential skills and experience: ? Proven experience in Salesforce release management and deployment automation ? Strong understanding of Salesforce DX, metadata API, and unlocked packages ? Hands-on experience with CI/CD tools such as GitHub Actions, Jenkins, Azure DevOps, or Bitbucket Pipelines ? Proficiency with Git version control, scripting (e.g., Shell or Python), and automated testing integration ? Experience in Agile environments (Scrum or Kanban) ? Salesforce certifications (e.g., Platform Developer I/II or DevOps Center Specialist) are desirable #LI-JW1

💼 Senior Finance Systems Analyst Be the Backbone of Finance Transformation. Shape the Future of Our Systems. Are you a finance systems expert ready to take on a high-impact role at the heart of a major business transformation? We’re looking for a Senior Finance Systems Analyst to join our clients Finance Systems Team — playing a pivotal role in the rollout of LexisONE (Microsoft Dynamics) and driving innovation across our HR and Finance processes. This is a unique opportunity to be part of a ground-breaking project that’s reshaping how our firm operates globally. 🚀 What You’ll Do As a Senior Finance Systems Analyst, you’ll: • Lead key financial workstreams in our LexisONE implementation — including Business Intelligence, Reporting, and Data, • Drive continuous improvement of finance systems and processes across both project and BAU activities, • Provide leadership, mentoring, and training to finance system users, • Maintain system integrity through month-end procedures, data balancing, and issue resolution, • Support global finance teams with data extraction, report development (SQL / SSRS), and ad-hoc analysis, • Supervise a small team and ensure smooth day-to-day operations 🧠 What You’ll Bring We’re looking for someone with: • Finance implementation experience and at least 4 years in a similar role, • Strong knowledge of ERP systems — ideally Microsoft Dynamics or SAP, • Hands-on experience with system implementations and project management (PRINCE2 or similar), • Advanced SQL, SSRS, and BI/reporting skills (Cognos, Business Objects), • High-level Excel proficiency and a sharp analytical mindset, • Excellent communication and stakeholder engagement skills, • A proactive, adaptable, and resilient approach to problem-solving 🌟 Why Join Us? • Be part of a transformational project that’s redefining finance and HR systems, • Work in a collaborative, forward-thinking team that values initiative and innovation, • Enjoy a supportive culture, professional development opportunities, and a competitive benefits package 📣 Ready to Make Your Mark? If you're passionate about finance systems, data, and driving change — we want to hear from you. Apply now and help us build smarter, more agile financial operations for the future.

Legal Ops and Tech Delivery Lead Belfast/Hybrid Negotiable £ plus benefits and bonus At Signatus, we are partnering with a legal technology company to recruit a Legal Ops and Tech Delivery Lead for their growing client delivery team in Northern Ireland. This role combines legal operations, client delivery, and technology enablement. You will work closely with legal and commercial teams to implement contract review solutions, turning legal playbooks into practical workflows and supporting clients through onboarding, rollout and beyond. This is a hands-on delivery role involving live contract reviews, process refinement and mentoring internal teams. You’ll ensure our technology is embedded properly and that service standards are consistently high. The position is suited to someone with legal services, legaltech, or legal operations experience who understands how to make legal delivery more efficient and scalable. If you have prior experience working in a legal tech role, legal project delivery, ALSP, Legal Services or Professional services company in similar role, this could be your next big career move joining a firm with real momentum behind their growth strategy. What you’ll be doing: You will lead the rollout of AI-driven legal services for clients, working directly with legal teams to review current processes, define clear workflows, and embed those into the delivery model. You’ll train colleagues, track performance, and provide product feedback based on what you observe in real-world use. You’ll also support post-launch adoption and continuous improvement. What you’ll bring: You’ll need solid experience in legal services, operations or legaltech implementation. You should be confident working with legal playbooks, reviewing contracts, and guiding teams through the use of new platforms and workflows. Strong communication, practical legal understanding, and a client-focused mindset are key. You must be based in Northern Ireland or able to commute as needed. Interested? Send your CV to our Principal Consultant Fionntán gamble E: or call in confidence on M:+ 44 7982 608 069 to hear more.

Customer Success Lead - Capital Markets Clients Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training solutions? My client, a leader in the technology training industry, is seeking a Customer Success Lead to oversee relationships with a portfolio of high-profile financial and technology clients. This role is ideal for someone who thrives on partnership, delivery excellence, and driving measurable outcomes for clients. Role Overview As a Customer Success Lead, you'll take ownership of client success across several major accounts. You'll ensure smooth delivery of learning programmes, lead client strategy sessions, and guide internal teams to exceed client expectations. Working closely with senior stakeholders, you'll help shape the company's approach to client engagement as it continues to grow within the capital markets sector. Key Responsibilities * Act as the primary point of contact for key clients, ensuring satisfaction, engagement, and long-term retention. * Lead strategic conversations to understand client objectives and design solutions that deliver tangible business results. * Oversee delivery of training programmes, coordinating with operations, instructors, and product teams. * Manage client feedback, identify risks, and implement improvements to enhance service quality. * Spot and nurture opportunities for account growth, renewals, and cross-selling. * Mentor junior members of the Customer Success team and promote best practices across the function. * Maintain accurate reporting and CRM updates to support forecasting and performance tracking. Key Skills & Experience * 4+ years' experience in Customer Success, Account Management, or Client Delivery, ideally in technology, SaaS, or training environments. * Strong track record of managing senior client relationships within financial services or capital markets. * Excellent communication, negotiation, and stakeholder management skills. * Highly organised, proactive, and capable of managing multiple accounts simultaneously. * Skilled in client onboarding, requirements gathering, and outcome-based delivery. * Experience with CRM systems and business reporting tools. * A strategic mindset with a passion for enabling client success and continuous improvement. What's on Offer * Competitive salary and benefits package. * Opportunity to work directly with global capital markets clients. * A collaborative, growing team within an innovative technology training business. * Career progression and ongoing professional development opportunities. * Flexible hybrid or fully remote working model. If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly.

Experienced and strategic Enterprise Architect required to lead the architecture practice and shape the future technology direction of the organisation. This role requires a strong balance of business acumen, technical depth, and leadership capability. You’ll engage with senior stakeholders, including executive leadership, to define and deliver an enterprise roadmap that supports the business goals and ensures alignment across initiatives. As the Enterprise Architect, you’ll manage the overall architecture practice, provide guidance across solution delivery, and act as a trusted escalation point for complex, cross-functional challenges. Key Responsibilities • Engage with business and technology stakeholders to define strategic direction, architectural vision, and enterprise roadmaps., • Operate confidently at executive level, influencing and advising on technology investment and business transformation priorities., • Manage the architecture practice, ensuring consistency, governance, and alignment of standards across all domains., • Support end-to-end solution delivery, providing oversight and guidance on solution integrity and acting as an escalation point for architectural or delivery issues., • Define and maintain enterprise-wide architecture principles, frameworks, and tools to ensure agility, scalability, and innovation., • Collaborate with business owners and delivery teams to ensure solutions deliver measurable business outcomes., • Champion continuous improvement and thought leadership within the architecture community. About You • Proven experience as an Enterprise Architect or Head of Architecture in a complex, multi-domain organisation., • Strong stakeholder engagement skills with the ability to communicate effectively at executive and board levels., • Deep understanding of business strategy, technology ecosystems, and enterprise roadmapping., • Experience managing architecture teams or practices, including governance and capability development., • Demonstrated ability to support end-to-end delivery, balancing strategic intent with practical outcomes., • Exceptional leadership, influencing, and facilitation skills.

🚨 Now Hiring: 24/7 NOC Shift Lead – Belfast 🚨 We are seeking an experienced and proactive NOC Shift Lead to join a 24/7 operations team based in Belfast. This role is critical to ensuring the delivery of high-quality service across multiple clients, including those supporting national infrastructure. The ideal candidate will have a strong technical background, proven leadership ability, and a commitment to service excellence in a shift-based environment. 📍 Location: Belfast ⏰ Shift Pattern: 4 days on (7am–7pm), 4 days off, 4 nights on (7pm–7am), 4 days off 💼 Type: Full-time, 24/7 Operations Role Overview As a NOC Shift Lead, you will oversee the performance and coordination of the shift team, ensuring incidents are resolved efficiently and service levels are consistently met. You’ll serve as the escalation point for major incidents, provide process guidance, and drive continuous improvement across network operations. Key Responsibilities Operations Team Duties • Act as the first point of contact for customer-reported faults via phone or email., • Provide remote support, including configuration and link checks for field engineers., • Monitor network performance using SolarWinds and respond proactively to alerts., • Ensure all incidents are resolved within SLA targets and accurately documented., • Maintain clear and consistent communication with customers during fault resolution., • Escalate issues appropriately to internal and external stakeholders., • Conduct root cause analysis and contribute to ongoing service improvement. Shift Lead Responsibilities • Lead and coordinate shift team activities, including monitoring, call handling, and incident management., • Provide leadership and direction to ensure consistent, high-quality service delivery., • Manage escalations for major incidents and liaise with senior management., • Support and mentor team members to enhance technical knowledge and performance., • Oversee operational handovers and ensure all outstanding issues are clearly communicated., • Maintain system accuracy and ensure regular updates to customers., • Collaborate with third-party providers and carrier management teams to maintain service standards., • Drive process improvement initiatives and ensure SLA compliance (targeting 95%+ resolution rate). What We’re Looking For • Proven experience leading technical or NOC service teams., • Strong ability to manage incidents and coordinate with multiple stakeholders., • Experience in ITIL-driven environments with strict SLA adherence., • Excellent communication and problem-solving skills, with high attention to detail., • Capability to work effectively under pressure in a 24/7 operational setup., • Eligible for Security Clearance (SC minimum, NPPV3 preferred). Desirable Skills • Experience in high-pressure, service-critical environments., • Track record of staff training and team development., • ITIL Service Management certification. This is an excellent opportunity to take ownership of a high-impact role within a leading network operations environment. If you are passionate about leading teams, driving operational excellence, and maintaining high service standards, we’d love to connect.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. You’ll bring together data, insights, and evidence from a range of sources on palliative care and end of life issues in NI and turn information into clear, relevant findings that support policy, service design and delivery, and commissioning. Working closely with our Northern Ireland leadership, Caring Services, and Policy & Public Affairs teams, you’ll help ensure decisions are driven by strong, meaningful evidence. This is not a research role it’s about using and interpreting existing data to tell a powerful story and drive impact. What you’ll do: • Gather and interpret evidence to identify needs, gaps, and opportunities in end-of-life care., • Translate complex research and evaluation data into clear insights that inform service improvement, commissioning, and fundraising., • Produce engaging evidence summaries and briefings for senior leaders, partners, and government., • Support the Policy and Public Affairs team with robust evidence to strengthen our influence., • Build and maintain relationships with key stakeholders across health, academic, and voluntary sectors. What you’ll bring: • Strong analytical and evidence management skills., • Experience using data and insight to drive improvement or policy change., • A proactive approach to using evidence to influence decisions and drive change., • Experience reviewing data, synthesising findings, and communicating them in accessible, meaningful ways., • Excellent communication and stakeholder engagement abilities., • A passion for making a difference to people’s lives at the end of life., • A full driving licence and access to a car. Please see the full job description ___ Application & Interview Process • As part of your online application, you will be asked for a CV. Please review both the advert, and job description and person specification and outline your most relevant skills, experience and knowledge for the role., • Close date for applications: Sunday 7th December 2025 (Please note, we look to make contact with successful candidates before the Christmas Period and arrange interviews for January 2026) Salary: £36,900 - £41,000 Contract: 2 year FTC, 35 hours per week Based: Hybrid Remote, regular travel to Belfast Hospice Benefits you’ll LOVE: • Flexible working. We’re happy to discuss flexible working at the interview stage., • 25 days annual leave (exclusive of Bank Holidays), • Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%), • Loan schemes for bikes; computers and season tickets, • Continuous professional development opportunities., • Industry-leading training programmes, • Wellbeing and Employee Assistance Programmes, • Enhanced bereavement, family friendly and sickness benefits, • Access to Blue Light Card membership, • Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments.

Your Role: Based directly at our client’s site, a world-renowned aerospace supplier, your role will be to improve supply chain logistics performance. Your key tasks include: • Processing orders and forecasts., • Monitoring logistics performance: developing action plans, implementing continuous improvement initiatives, and analyzing workload/capacity., • Tracking work-in-progress: supplier On-Time Delivery (OTD)., • Ensure all planning and logistics operations comply with aerospace-specific standards (e.g., AS9102, ISO 9001)., • Conduct risk assessments related to scheduling delays, supply chain disruptions, and regulatory changes., • Develop and implement contingency plans to address unforeseen operational challenges. What We Are Looking For: • Engineering degree or master's in logistics or supply chain management., • First experience in logistics, preferably in the industrial sector (aerospace, automotive, railway)., • Knowledge of Air Supply and quality methodologies (VSM, SCMH audit, 8D/QRQC) is appreciated., • Fluency in English and frequent travel, • Open to 3-4 days onsite a week, in Belfast or Prestwick (Scotland), • Open to Travel to other sites in UK. About Us A leading international provider of solutions and expertise, specialising in the fields of digital systems and business performance The SCALIAN Group provides support to major industrial and service-sector companies to help them define and implement their projects in two fields: Digital Systems Embedded and critical systems, IoT, information systems, and digital solutions for businesses Operations Performance: Management of projects, quality, and industrial performance We are present in seven countries (France, Spain, Belgium, UK, Germany, USA and Canada).

At CGI, you?ll play a pivotal role in guiding clients through high-impact transitions that shape the future of their organisations. As a Transition Manager, you will lead complex, business-critical programmes that deliver measurable outcomes, strengthen client partnerships, and enable innovation across diverse sectors. You?ll have the space to take real ownership, apply your creativity to solve challenges, and be supported by a collaborative community that empowers you to deliver excellence from day one. This is an opportunity to steer full lifecycle transitions that drive meaningful transformation while developing your career within an organisation where your ideas and expertise truly matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ?Best Employer? by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you?ll be part of an open, friendly community of experts. We?ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Whilst this is a hybrid working position, ideally you will be based in Belfast in order to be able to work with our project team 2/3 days a week. Candidate profile: In this role, you will lead the successful delivery of transitions and programmes from initiation through to service handover. You will guide multi-disciplinary teams, coordinate stakeholders, and ensure outcomes are delivered to time, scope, cost and quality. You?ll take accountability for client relationships, champion effective governance, and create an environment where collaborative problem-solving drives continuous improvement. You will also apply proactive planning, financial management and risk leadership to maintain momentum and steer engagements towards successful commercial and operational outcomes. Throughout, you?ll work closely with CGI and client stakeholders to ensure smooth delivery and a seamless transition into live service. Key Responsibilities ? Lead & Deliver: Oversee full lifecycle transition delivery including scope, schedules, financials and quality. ? Own & Guide: Manage multi-disciplinary teams, enabling clarity, focus and ownership across the engagement. ? Engage & Influence: Build effective relationships with internal and external senior stakeholders. ? Plan & Control: Develop and maintain budgets, forecasts, procurement plans and deliverables. ? Assess & Respond: Identify, track and mitigate complex risks, implementing effective corrective actions. ? Collaborate & Transition: Ensure structured handovers from bid to delivery and into service towers. ? Support & Grow: Contribute to business development activity and the broader success of CGI?s delivery community. Required qualifications to be successful in this role To succeed in this role, you will bring proven experience in transition management, strong organisational and communication skills, and the ability to operate confidently in fast-paced, complex delivery environments. You should be comfortable leading teams, managing stakeholders and taking ownership of delivery outcomes while maintaining high standards of quality and attention to detail. Essential Qualifications ? Extensive transition management experience in complex delivery environments ? Strong communication skills, written and verbal ? Ability to manage workload, deadlines and pressure effectively ? Evidence of following structured transition and transformation processes ? Strong organisational skills and attention to detail ? Collaborative team-working approach Desirable Qualifications ? Commercial awareness and financial management capability ? Experience managing budgets, risk and procurement activities #LI-DT1

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Job Overview Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Data Governance Foundation Sr Lead Analyst is responsible for leading activities that contribute to the definition of the Enterprise Data Governance Strategy, and/or Data Risk and Control Framework and Data Risk Taxonomy, and plays a critical role in leading activities to support implementation of the Data Governance Policy/Data Risk and Control framework. This job requires excellent communication skills needed to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular, colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Responsibilities: • Liaise with partners to lead in establishing, managing and implementing policy adoption plans, compliance metrics, communications and training, • Lead business analysis through collection, analysis, review, documentation and communication of business needs and requirements, to understand requirements and aligning these to Data Governance and/or Data Risk and Controls standards to drive appropriate solutions, • Contribute to the establishment of Data Governance and/or Data Risk and Controls standards in alignment with Enterprise Chief Data Office, and ensure proper documentation of processes, • Support key Data Transformation projects across the organization as Subject Matter Expert in data policies, • Lead activities to ensure roles and responsibilities related to data are understood and implemented across businesses, • Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes, • Capture requirements, develops delivery plans and manages the entire lifecycle of metrics and report production, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:, • Experience, Banking or Finance industry preferred in a Data Governance/ Data Management/ Process Engineering or related area, • Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels, • Collaborates effectively by building partnerships and working well with others to meet shared objectives, • Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels, • Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the "big picture" while paying close attention to detail, • Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them, • Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms Education: If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Team Building & Management: Build and manage a high-performing team responsible for execution, coordination, and control adherence, fostering a culture of excellence, continuous improvement, and a strong customer service ethos in supporting business needs. Communication & Reporting: Communicate

We are hiring a Legal Director to lead our high‑profile Real Estate team. Our Real Estate group is highly regarded by Chambers & Partners and The Legal 500. Support the Real Estate Partner in driving growth and continuous improvement across the team.

Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Implementing a continuous improvement mentality within the team and work in partnership with the wider team. Team Manager - Belfast Area 39 Hours Permanent.

Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Implementing a continuous improvement mentality within the team and work in partnership with the wider team. Team Manager - Belfast Area 39 Hours Permanent.

Join a growing, people‑first business as an.Friendly, collaborative finance team and flexible working approach.A well‑established, growth‑focused organisation with a close‑knit finance function.You'll be joining a supportive team that values accuracy, teamwork and continuous improvement, wit

Stay informed about key matters and priorities within the team to ensure effective support. Participate in team meetings, firm initiatives, and training sessions to support continuous improvement. This is a great opportunity to join a dynamic team, support fee earners, and gain valuable experience i