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Role Purpose: Location- Ruddington Head Office, Nottinghamshire Level - Experienced Professional Department - Product R&D Working Pattern - Hybrid, three days per week in office Salary - this will be discussed at the next stage. If you have any questions please feel free to reach out. Benefits - ___ Ideagen is seeking an IT Business Partner to connect business needs with technology solutions, ensuring our systems enable measurable value across all functions. This role suits someone who can balance strategic insight with hands‑on delivery in a complex, multi‑entity environment. You will lead and develop a team of Business Analysts, encouraging strong stakeholder engagement, effective requirements practices, and continuous improvement. You will coach team members, support capability growth, and maintain high standards of delivery. Responsibilities: • Build and maintain strong relationships with senior business leaders., • Define and manage high‑quality requirements and user stories., • Lead, coach, and develop a team of Business Analysts., • Manage prioritisation within governance frameworks., • Support change and adoption activities to ensure successful implementation. Skills and Experience: • Experience in Business Analysis, Business Systems, or IT Business Partner roles., • Experience partnering with senior stakeholders in complex environments., • Strong skills in requirements definition and agile delivery., • Experience with enterprise SaaS systems (e.g., CRM, ERP, billing systems)., • Understanding of business process design and optimisation., • Experience working in high‑growth or acquisition‑driven organisations. About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM

Role Purpose: Location- Head Office in Ruddington, Nottinghamshire Level - Experienced Professional Department - Product R&D Working Pattern - Hybrid (three days a week in the head office) Benefits - ___ In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations. Responsibilities: • Leading Salesforce implementation and optimization initiatives, • Defining detailed system requirements for integrations and automation projects, • Managing cross-functional projects from scoping through delivery, • Creating comprehensive technical documentation and process flows, • Participating in steering groups and providing strategic insights, • Supporting acquisitions through system integration planning Skills and Experience:, • Proven experience as a Business Analyst in technology-driven environments, • Strong Salesforce expertise, including CRM configuration and automation tools, • Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations, • Knowledge of renewal processes, CRM migrations, or customer lifecycle management, • Excellent stakeholder management and requirements gathering capabilities, • Ability to translate business needs into technical specifications Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM