Customer experience manager jobs in Leicester - Page 2Create job alerts

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired othe

Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide — both online and offline. Job Title: Customer Experience (CX) Manager. You will bring expert knowledge of the full customer journey, understanding how each touch

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

Responsibilities include supporting the General Manager, leading the team, and delivering exceptional customer experiences. A leading pub management company in the United Kingdom is seeking an Assistant Manager to help ensure the smooth running of a busy pub. Ideal candidates should have restaurant

The ideal candidate will have significant retail management experience, a passion for customer service, and a strong track record of improving business performance. Responsibilities include managing stock, leading the team, and ensuring an exceptional customer experience. A leading retail brand in G

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

As a Maersk Customer Experience Manager, you will be an integral part of establishing the Ocean capabilities. Lead in customer experience / order management with customer-led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-function

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. This is a fully store-b

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast‑paced, customer‑facing environment.

You bring 4+ years of experience in Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

A luxury fashion brand in London seeks a Store Manager to enhance customer experiences and lead a dedicated sales team.

As a Duty Customer Experience Manager, you will play a key leadership role within the Control Centre, shaping how our customers experience the railway in real time, especially when it matters most. You will look for ways to continually improve the provision of customer information and customer exper

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

A luxury cashmere brand in Greater London is seeking a retail associate to ensure customer satisfaction and support sales.

We are seeking a Client Experience Manager to help our diverse client base get maximum value from our data platform. Background in customer service, hospitality, or teaching.

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas. Peopl

The role of the Customer Experience (CX) manager at The Forum is a dynamic and visionary role, working with the property management transformation team, to create a vibrant, dynamic, delivering memorable moments - everyday. You possess commercial awareness and awareness of latest customer experience

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

A leading kitchen provider in Solihull is seeking a passionate Store Manager to lead its showroom. You will inspire your team towards exceptional sales and customer service while creating a collaborative environment. With 2-3 years of KBB retail experience, you should bring strong leadership and cre

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers. We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction

A leading retail brand is seeking an Assistant Store Manager to enhance team development and deliver exceptional customer service. You'll work closely with the Store Manager to achieve revenue goals and manage daily operations, ensuring customer satisfaction and team engagement. Candidates should ha

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

VP of Customer Experience, the hiring manager. Partner with Sales, Product, and Support teams to align on customer goals, share insights, and ensure a seamless, cohesive, and exceptional customer experience. We’re hiring a Senior Manager, Digital Customer Success who will drive customer satisfacti

The role involves leading the team, ensuring excellent customer service, and managing daily operations in the absence of the Shop Manager. This position is essential for delivering a great customer experience while maintaining shop standards. A national retail betting company is seeking an Assistant

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A leading beauty brand is seeking a Part-time Counter Manager to enhance sales and customer experience in Greater London. As a Counter Manager, you will lead a team, manage sales, and provide exceptional beauty services. Ideal candidates are dynamic, passionate about retail, and bring at least 6 mon

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

In this role, you'll be responsible for delivering outstanding customer experiences, achieving key performance indicators, and coaching team members. Applicants should have experience in a dynamic retail environment and a passion for customer service. A leading coffee retailer is seeking an Assistan

A high-growth, consumer-focused business is hiring a Customer Operations Manager to own the day-to-day performance of its Customer support function. Experience working in a fast-paced, customer-focused environment (e. You’ll be accountable for service levels, customer satisfaction, productivity an

A leading fashion and homeware retailer in Leicester is seeking an Assistant Manager for their flagship store at Fosse Park. The successful candidate will drive customer service excellence, lead a high-performing team, and assist in store management. This role presents an exciting opportunity for in

We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Waltham Forest on a full time basis! This is a fantastic opportunity to join our friendly, well‑established team, dedicated to consistently wowing our customers by delivering exceptional customer service. We’re lo

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A community-focused charity in Sidmouth seeks a dynamic Shop Manager to lead its team and enhance customer experiences. Proven retail management experience and leadership skills are essential.