Customer experience jobs in Manchester - Page 13Crear alertas

As Customer Experience Hub Manager, you'll lead and motivate a high-performing team delivering customer support through telephone, email, webchat, social media, and our customer portal. We’re now looking for an inspirational Customer Experience Hub Manager to lead this exciting new service and dri

Candidates should have experience in retail environments and strong communication skills.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A leading sports retailer in Greater London is seeking a passionate Sport Advisor (Sales Assistant) to enhance the customer experience across all channels. You'll engage with customers, provide excellent service, and promote various products.

As a key point of contact, you'll provide customers with an exceptional shopping experience, assisting with their needs and responding to product inquiries. Passion for customer satisfaction and ability to handle multiple tasks effectively are essential. A leading retail company in Greater London is

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

Customer Support, Customer Success, SaaS operations, or related customer-facing roles. The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. This role directly manages the Customer Support and Custo

The ideal candidate demonstrates strong leadership, retail experience, and customer service skills.

A leading retail company in Greater London is seeking an Assistant Store Manager to motivate the team and ensure exceptional customer service at the store. With responsibilities including support to the Store Manager and inventory management, candidates should have prior retail or hospitality experi

This role is crucial in driving customer and agent experience by identifying and implementing process improvements. The ideal candidate will have experience in process management, strong analytical skills, and ability to work cross-functionally. Join a fast-paced team, dedicated to transforming how

In this role, you will monitor sales trends, manage visual merchandising, and engage with customers online to ensure satisfaction. The ideal candidate should possess excellent people skills and a love for fashion, alongside experience in managing retail environments.

A leading retail company is seeking a Beauty Advisor to enhance client experiences and drive sales through expertise in beauty products. Candidates should possess a genuine passion for beauty, client-facing experience, and strong communication skills.

CustomerExperience #RetentionStrategy #UXDesign #HybridWorking #JoinBrother #CustomerExperienceCareers. Experience in planning and executing multi-channel campaigns to attract and retain customers. Ready to create outstanding customer experiences?.

Job Description**Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Fulfilling transactions above the benchmar

Ideal candidates should have strong communication skills, attention to detail, and experience in customer service. A leading recruitment agency in the UK is seeking a Customer Service Coordinator for a full-time position.

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

You will be responsible for ensuring customers have a brilliant experience by preparing food, serving on the till, and keeping the restaurant clean and welcoming. The ideal candidate should possess effective communication skills and a high energy level, along with a genuine enthusiasm for customer s

As a Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for guiding customers through a seamless and exceptional collection experience. Your role is critical in shaping the ownership journey by ensuring that every customer receives a smooth and memorable handover

A prominent retail company in Devon and Torbay is looking for a Shift Lead to ensure a safe and efficient environment for both customers and staff.

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals.

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. What makes a g

Candidates should possess at least 4 years of experience within the airline industry, excellent customer service skills, and relevant qualifications. A leading airline is seeking an individual to coordinate airport services, ensuring efficient operations and top-notch customer service.

A global apparel retailer seeks a Floor Supervisor in Greater London to lead store operations and ensure customer satisfaction. Responsibilities include guiding staff, managing in-store experiences, and driving sales performance. Candidates should have a high school diploma and at least 1 year of re

Candidates should have previous retail experience and excellent communication skills to enhance customer experiences and achieve sales goals.

The ideal candidate has strong leadership skills, extensive experience in customer experience management, and a background in retail operations. This role emphasizes team development, strategic sales initiatives, and operational excellence, enhancing both customer journeys and store performance.

From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Experience in a SaaS or technology‑based customer‑facing role (support, success, or similar).

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

A progressive retail company in Manchester is seeking a Store Manager to enhance team productivity and deliver exceptional customer experiences. The ideal candidate has management experience in a creative retail setting and can positively impact sales and stock management. Responsibilities include r

In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

Previous experience in luxury retail and strong communication skills are essential, along with fluency in English and Mandarin.

Previous experience in a customer‑facing role. Our Social Infrastructure team is responsible for promoting and delivering high standards of customer service and corporate social responsibility through the development, implementation and management of customer service standards and community events

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Directorate. Are you a strategic thinker with strong governance expertise and a passion for improving customer experience in a complex, regulated environment?.

Customer Experience Manager (Tech Support) - EMEA. Customer Experience Manager (Tech Support) - EMEA. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Travel Customer Experience Representative.

You will Foster a positive culture, prioritize customer experience, and drive sales. A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. The ideal candidate will have senior management experience in a fast-paced retail e

A leading fashion retailer seeks a Sales Advisor to provide high-level customer service, assist in store operations, and create welcoming experiences. Responsibilities include greeting customers, assisting with stock processes, and embodying the brand's values. Ideal candidates are customer-focused

This role involves mentoring a team and enhancing customer experiences while achieving store goals. The ideal candidate will have retail or hospitality supervisory experience, a strong customer-service focus, and excellent decision-making skills.

Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support a

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Candidates should have experience in category management, strong negotiation skills, and the drive to enhance supplier performance.

A leading UK retailer seeks a Customer Experience Manager to enhance the shopping experience in their store. You will manage the customer experience from checkout to back-end operations, ensuring team performance and service excellence. Ideal candidates will have leadership experience in a dynamic r

A leading UK retailer is seeking a Customer Experience Manager to enhance the shopper experience across the store. The ideal candidate will demonstrate strong leadership, a commitment to customer satisfaction, and a successful track record in a fast-paced retail environment.

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations.

A leading insurance firm is seeking a candidate to lead the Customer Relations and Quality Assurance Teams. This role includes developing strategies that align with business growth and ensuring customers receive good outcomes.

This full-time role involves leading Customer Experience Coordinators to provide exceptional service. A leading veterinary clinic in Epping Forest is seeking a Customer Experience Manager to join its team. Candidates should have management experience in the service or hospitality industry.