Customer experience jobs in Manchester - Page 14Crear alertas

As Customer Experience Hub Manager, you'll lead and motivate a high-performing team delivering customer support through telephone, email, webchat, social media, and our customer portal. We’re now looking for an inspirational Customer Experience Hub Manager to lead this exciting new service and dri

Candidates should have experience in retail environments and strong communication skills.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A leading sports retailer in Greater London is seeking a passionate Sport Advisor (Sales Assistant) to enhance the customer experience across all channels. You'll engage with customers, provide excellent service, and promote various products.

As a key point of contact, you'll provide customers with an exceptional shopping experience, assisting with their needs and responding to product inquiries. Passion for customer satisfaction and ability to handle multiple tasks effectively are essential. A leading retail company in Greater London is

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

Customer Support, Customer Success, SaaS operations, or related customer-facing roles. The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. This role directly manages the Customer Support and Custo

The ideal candidate demonstrates strong leadership, retail experience, and customer service skills.

A leading retail company in Greater London is seeking an Assistant Store Manager to motivate the team and ensure exceptional customer service at the store. With responsibilities including support to the Store Manager and inventory management, candidates should have prior retail or hospitality experi

This role is crucial in driving customer and agent experience by identifying and implementing process improvements. The ideal candidate will have experience in process management, strong analytical skills, and ability to work cross-functionally. Join a fast-paced team, dedicated to transforming how

In this role, you will monitor sales trends, manage visual merchandising, and engage with customers online to ensure satisfaction. The ideal candidate should possess excellent people skills and a love for fashion, alongside experience in managing retail environments.

A leading retail company is seeking a Beauty Advisor to enhance client experiences and drive sales through expertise in beauty products. Candidates should possess a genuine passion for beauty, client-facing experience, and strong communication skills.

Previous experience in luxury retail and strong communication skills are essential, along with fluency in English and Mandarin.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Travel Customer Experience Representative.

You will Foster a positive culture, prioritize customer experience, and drive sales. A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. The ideal candidate will have senior management experience in a fast-paced retail e

A leading fashion retailer seeks a Sales Advisor to provide high-level customer service, assist in store operations, and create welcoming experiences. Responsibilities include greeting customers, assisting with stock processes, and embodying the brand's values. Ideal candidates are customer-focused

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

The role requires strong management and customer service skills, overseeing ticketing operations to ensure exceptional service.

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Customer Success or Technical Support experience the SaaS space. Covering all aspects of inbound customer support, including diagnosing and t

We combine technology with the art of five‑star chauffeuring to deliver a consistently exceptional experience. Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Experience using tools like Intercom, Atlassian, and Ai

Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. What makes a great customer experience manager. A track record of delivering exceptional customer experiences, with evidence of coaching oth

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading service provider in Blackpool is looking for a Senior Customer Services Advisor to deliver excellent customer service. Responsibilities include coaching staff, handling customer queries via calls and emails, and improving processes through analysis.

A leading housing organization in the UK seeks a Director of Customer Service to lead the transformation of customer engagement. Candidates should have experience in social housing or customer-focused regulated sectors. This role involves managing a large remote team, improving customer service proc

The Floor Lead will oversee daily operations, ensure store standards, and engage with customers to provide exceptional experiences. A leading jewelry brand in Greater London is seeking a Floor Lead to enhance customer service and support team development in a vibrant retail environment. This role re

A leading retail company in Greater London is seeking a Shift Lead to coordinate store operations and deliver an excellent customer experience. Ideal candidates will possess strong leadership and communication skills, as well as a commitment to customer service. Join us in leading the way in the ret

This hybrid role involves leading cross-functional teams to enhance customer experiences and align strategic goals with user-centered design practices. Candidates with strong empathic design experience and the ability to facilitate workshops are preferred. Apply now for a rewarding opportunity to im

A global travel experiences company based in London is seeking a Process Automation Lead to enhance customer support through streamlined processes and AI-driven solutions. This role requires a strong background in customer contact-centre operations, process optimization, and extensive experience wit

A leading employee experience platform in Greater London is seeking a Senior Director to lead the EMEA Customer Experience organization. This role involves defining the post-sales strategy, overseeing a unified organization of around 18 employees, and ensuring collaboration across functions such as

Responsibilities include delivering a positive customer experience, participating in peer training, and ensuring compliance with store standards. A leading retail company in Greater London is looking for a store team member to support management in fostering a creative and customer-focused environme

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

A leading ethical beauty brand in Greater London is seeking a customer-focused Consultant to drive sales through exceptional service. You will engage with customers, understand their needs, and recommend suitable products.

A leading supermarket chain in Greater London is seeking a Customer Experience Manager to enhance customer satisfaction and operational efficiency. The candidate will oversee store operations, manage the checkout experience, and lead a team to deliver exceptional service. Successful applicants will

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

A global logistics provider is seeking a Customer Experience Manager in the United Kingdom. The ideal candidate will lead teams to ensure exceptional customer experience while driving growth and profitability. Responsibilities include developing customer-centric strategies and managing cross-functio

You will maintain showroom standards, provide exceptional customer service, and drive sales.

Are you a Senior iOS Engineer who takes pride in the success of the applications you work on? Do you enjoy seeing your apps featured with fantastic ratings on the App Store, but strive to keep pushing for more? We are looking for an iOS Engineer to join our Customer Experience team who can help furt

A leading sustainable fashion company in London is seeking a Sales Supervisor to lead sales efforts, inspire team performance, and ensure exceptional customer experiences. The ideal candidate will have at least 3 years of retail experience, strong interpersonal skills, and a passion for sustainabili

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

Strong project management, communication skills, and previous customer-facing experience are essential for success in this position. You will play a crucial role in delivering high standards of customer service while supporting the Operations Manager. A dynamic infrastructure company based in Manche

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

Customer Experience Specialist – Melio. Join Xero as a Customer Experience Specialist supporting small business owners, accountants, and bookkeepers via phone, email, and live chat. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and unique pe

Strong leadership and customer service skills are essential. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trinity.