Customer experience jobs in Middlesbrough - Page 13Create job alerts

The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Service Orientation: Dem

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Strong proficiency in written com

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant to prepare high-quality food, maintain a positive brand image, and provide excellent customer service.

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences.

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

A leading betting company in the UK is looking for a Shop Manager to create an exceptional customer experience while leading a team to achieve store targets. The ideal candidate will have strong mentorship skills and a passion for building positive relationships with customers.

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects.

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. Our support team has long delivered friendly, timely respons

A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement. Ideal candidates will have leadership experience in a fast-paced environment.

A regional property development firm based in County Durham is seeking an enthusiastic Sales Advisor to lead their sales team and ensure exceptional customer service throughout the homebuying process. Ideal candidates will have strong communication skills and experience in managing sales within the

The role involves empowering a dedicated team to ensure excellent customer service and operational efficiency.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight.

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Senior Customer Experience Specialist - Payroll. Effectively escalate complex cases whe

The ideal candidate will possess leadership experience in customer care, a strong understanding of post-completion processes, and the ability to develop teams and improve customer satisfaction. A leading home builder in the UK is seeking a Regional Head of Customer Care to lead their customer care f

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

You'll engage with customers, building rapport and understanding their needs to ensure a seamless experience from order to delivery. A prominent furniture retailer in the UK is seeking enthusiastic team members who excel in customer service. Ideal candidates will possess strong communication skills

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction.

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

A leading retail company in Greater London is seeking a Style Advisor to enhance customer experiences in-store. In this role, you will connect with customers, promote quality products, and ensure exceptional service. Responsibilities include assisting customers, managing transactions, and maintainin

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. Successful candidates will have leadership skills and retail management experience.

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced He

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

Minimum of 2 years of experience in customer support via chat or voice. Monitor trends and identify recurring issues to enhance the worker experience and improve operations. At least 2 years of experience using CRMs like Zendesk or Salesforce.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.