Customer experience jobs in Middlesbrough - Page 14Crear alertas

The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Experience and Quality S

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Develop

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

Proven experience leading engineering teams focused on customer experience and digital products, ideally within e-commerce or consumer technology. As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers dis

A homeware retail brand in Greater London is seeking a Store Manager to oversee daily operations and customer experience. The ideal candidate will have at least 2 years of retail management experience, a passion for homewares, and strong product knowledge. Responsibilities include driving sales, man

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant. Responsibilities include preparing high-quality food, maintaining a positive brand image, and providing excellent customer service.

A leading convenience store in the United Kingdom is searching for an Associate/Cashier to improve customer satisfaction and boost sales. The position involves operating the cash register, assisting customers, and keeping the store clean. Candidates should have a high school diploma or GED, be at le

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable cus

The role involves driving customer experience, managing sales performance, and coaching the team. A well-known beauty brand in Greater London is seeking an experienced Assistant Store Manager.

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

Ideal candidates will have management experience in a creative, customer-focused retail environment. The role involves achieving sales targets, providing excellent customer service, and ensuring operational effectiveness.

Ideal candidates will have strong skills in TypeScript and React, with experience in APIs and a passion for developing effective technical solutions. This role involves building user-facing platforms, managing the front-end development for customer journeys, and collaborating closely with design and

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

A customer-focused car dealership in Luton is looking for a Customer Experience Specialist. Ideal for those with a background in customer service or hospitality, the role focuses on enhancing customer interactions and brand representation.

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

This role involves providing exceptional customer service, managing performance, and fostering community relationships. Candidates should possess experience in retail or hospitality and the ability to inspire their teams.

The ideal candidate will have retail management experience and excel in customer service.

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

A leading global financial service provider is seeking a Vice President Experience Design Lead to shape user experience through strategic design initiatives. Ideal candidates will have proven experience in inclusive design, exceptional visual design abilities, and the capability to lead significant

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies.

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. We’re looking for a senior, hands‑on Head of Customer Experience to own and elevate the end‑to‑end journey for our customers across all ch

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Experience designing scalable support strategies, self‑service systems, and customer journey frameworks. Define and lead Splice’s end‑to‑

Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English. A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, prov

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

This role involves delivering a unique customer experience, developing sales techniques, and ensuring the store's aesthetic standards.

We operate a 24/7 customer experience team and this role. Customer Experience Specialists. Customer Experience Specialist.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Demonstrated success in developing and executing customer experience and operations strategies that drive imp

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

Ideal candidates will have hospitality management experience, preferably in a coffee shop environment, and possess strong leadership skills. This position offers an opportunity to be part of a passionate team focused on creating quality coffee experiences. A specialty coffee shop in London is seekin

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

A leading construction company in the United Kingdom is seeking a Regional Head of Customer Care to champion a five-star homeowner experience. Ideal candidates will have leadership experience in customer service, excellent communication skills, and a commitment to continuous improvement. This senior

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.