Customer experience jobs in Middlesbrough - Page 6Create job alerts

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Responsibilities include processing customer orders using Oracle, managing customer complaints, and ensuring excellent service delivery. Ideal candidates will have customer service experience, fluency in English, and strong communication skills. A global medical technology company is seeking a Custo

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. Join us to drive impactful change in customer service and engagements. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client

Join our team to play a vital role in our customer experience and contribute to our brand success. In this role, you will deliver exceptional customer service and handle orders and quotes. The position requires strong interpersonal skills and a proactive approach to enhance customer satisfaction.

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

A leading global financial service provider is seeking a Vice President Experience Design Lead to shape user experience through strategic design initiatives. Ideal candidates will have proven experience in inclusive design, exceptional visual design abilities, and the capability to lead significant

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

This hybrid position involves mentoring product managers and ensuring alignment with company strategy to enhance customer experience and revenue growth. A leading home services company based in London is looking for a Director of Product to lead a team of Product Managers and drive the development o

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

The ideal candidate has significant Design Research experience and a customer-focused mindset, equipped to analyze complex data and deliver meaningful results. A leading financial institution in the UK is seeking a Senior Researcher to lead mixed methods market and user experience research. This rol

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

We operate a 24/7 customer experience team and this role. Customer Experience Specialists. Customer Experience Specialist.

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Technology / Tooling Integration : Leverage technology and digital tools to enhance the customer experience,

A leading technology company in the United Kingdom is seeking a Service Delivery Manager to enhance customer experience. This full-time role requires a strong focus on customer service and experience with networking technologies. Candidates should have 5 years in support roles, strong problem manage

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. Commercial judgement: connects customer experience to retention, renewal, and long‑term value. We’re hiring a Head of Customer Experience.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, provide solutions, and collaborate with both local and global teams. Required qualifications include 2+ years in customer sup

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

This role involves delivering a unique customer experience, developing sales techniques, and ensuring the store's aesthetic standards.

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

The role involves managing operational performance, inspiring a diverse team, and ensuring a high-quality customer experience. Successful candidates will have significant leadership experience and a passion for improving customer journeys. This position offers a rewarding opportunity to drive both c

The role involves leading daily operations, fostering a high-performing team, and creating an exceptional shopping experience. The ideal candidate is a proven retail manager passionate about customer service, motivated to achieve targets, and eager to lead a collaborative team environment.

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail environment and a proven track record in managing teams effectively. A dynamic retail brand in Greater London is seeking an experienc

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Customer Experience Specialists act as the welcoming face of the dealership, ensuring every customer receives a first-class experience whether they are visiting for sales or aftersales. We are recruiting for a Customer Experience Specialist to join a customer-focused car dealership, working across b

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

A leading betting company in the UK is looking for a Shop Manager to create an exceptional customer experience while leading a team to achieve store targets. The ideal candidate will have strong mentorship skills and a passion for building positive relationships with customers.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects.

Ideal candidates will have strong communication skills and experience in managing sales within the housing sector. A regional property development firm based in County Durham is seeking an enthusiastic Sales Advisor to lead their sales team and ensure exceptional customer service throughout the home

Ideal candidates will have leadership experience in a fast-paced environment. A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement.

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. Candidates should have experience in a similar role, particularly in fashion or lifestyle brands, along with strong coaching and communication skills.

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

The role involves empowering a dedicated team to ensure excellent customer service and operational efficiency.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

You will manage training for Customer Experience Associates and ensure compliance with cash handling protocols while enhancing customer loyalty. The ideal candidate will possess strong leadership skills, a solution‑oriented mindset, and at least 2‑3 years of managerial experience in a retail env

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. You’ll run all our customer‑facing teams after a customer has purchased. The opportunity as Head of Customer Exper

The role involves supporting store management, delivering exceptional customer service, and driving sales growth. Candidates should be passionate about customer expectations, self-motivated, and possess strong communication skills.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.