Customer experience jobs in Middlesbrough - Page 7Create job alerts

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

A leading retail company in Greater London is seeking a Style Advisor to provide exceptional customer service and enhance the shopping experience. The ideal candidate will be reliable, communicative, and motivated to achieve sales goals while delivering a remarkable in-store experience. In this role

The role involves managing operational performance, inspiring a diverse team, and ensuring a high-quality customer experience. Successful candidates will have significant leadership experience and a passion for improving customer journeys. This position offers a rewarding opportunity to drive both c

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role involves leading daily operations, fostering a high-performing team, and creating an exceptional shopping experience. The ideal candidate is a proven retail manager passionate about customer service, motivated to achieve targets, and eager to lead a collaborative team environment.

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

You will manage training for Customer Experience Associates and ensure compliance with cash handling protocols while enhancing customer loyalty. The ideal candidate will possess strong leadership skills, a solution‑oriented mindset, and at least 2‑3 years of managerial experience in a retail env

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

The role involves supporting store management, delivering exceptional customer service, and driving sales growth. Candidates should be passionate about customer expectations, self-motivated, and possess strong communication skills.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

Ideal candidates should have experience in a customer-facing role and a desire to learn. In this role, you will manage customer service, store operations, and clinical activities while providing development opportunities for your team.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

A leading beauty and wellness platform in London is seeking Customer Experience Specialists to deliver exceptional support via various communication channels. Successful candidates will find opportunities to enhance partner experiences and drive retention.

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client operations. The role focuses on optimising customer service strategies

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

A well-known footwear company in London seeks an experienced Store Manager to lead a team, drive sales, and enhance customer satisfaction. Ideal candidates will have experience in retail operations and mentoring.

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

The ideal candidate will have retail management experience and excel in customer service.

Join our team to play a vital role in our customer experience and contribute to our brand success. In this role, you will deliver exceptional customer service and handle orders and quotes. The position requires strong interpersonal skills and a proactive approach to enhance customer satisfaction.

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

A leading global financial service provider is seeking a Vice President Experience Design Lead to shape user experience through strategic design initiatives. Ideal candidates will have proven experience in inclusive design, exceptional visual design abilities, and the capability to lead significant

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

This hybrid position involves mentoring product managers and ensuring alignment with company strategy to enhance customer experience and revenue growth. A leading home services company based in London is looking for a Director of Product to lead a team of Product Managers and drive the development o

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

The ideal candidate has significant Design Research experience and a customer-focused mindset, equipped to analyze complex data and deliver meaningful results. A leading financial institution in the UK is seeking a Senior Researcher to lead mixed methods market and user experience research. This rol

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

Customer Experience Specialists. Customer Experience Specialist. We operate a 24/7 customer experience team and this role.

Proven experience (8+ years) in customer experience management or a related role within the technology industry including experience in scaling up and down Contact Centre operations (including outsourcing) in a multi-site, multi-geography setup. Customer Insights : Utilise data and customer feedback

A leading technology company in the United Kingdom is seeking a Service Delivery Manager to enhance customer experience. This full-time role requires a strong focus on customer service and experience with networking technologies. Candidates should have 5 years in support roles, strong problem manage

Ideal candidates will have hospitality management experience, preferably in a coffee shop environment, and possess strong leadership skills. This position offers an opportunity to be part of a passionate team focused on creating quality coffee experiences. A specialty coffee shop in London is seekin

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

The ideal candidate will engage with customers, provide solutions, and collaborate with both local and global teams. Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English. A leading financial platform provider in Greater London is see

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

This role involves delivering a unique customer experience, developing sales techniques, and ensuring the store's aesthetic standards.

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. Act as the customer advocate within GreyNoise to ensure customer needs and requests are reviewed and responded to promptly, wor

Key responsibilities include managing operations, ensuring safety and efficiency, and leading the Customer Experience Team.

Responsibilities include processing customer orders using Oracle, managing customer complaints, and ensuring excellent service delivery. Ideal candidates will have customer service experience, fluency in English, and strong communication skills. A global medical technology company is seeking a Custo

In this full-time position, you will engage with customers, promote the benefits of BMW / MINI, and ensure exceptional customer service. Ideal candidates will have retail experience and a passion for customer service.