Customer experience jobs in Middlesbrough - Page 8Create job alerts

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

The role involves driving customer experience, managing sales performance, and coaching the team. A well-known beauty brand in Greater London is seeking an experienced Assistant Store Manager.

The role involves supporting store management, delivering exceptional customer service, and driving sales growth. Candidates should be passionate about customer expectations, self-motivated, and possess strong communication skills.

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

A popular retail brand in Greater London is seeking a Seasonal Sales Associate to enhance customer engagement and meet sales goals. Responsibilities include building connections with customers, maintaining operational standards, and participating in team initiatives. Ideal candidates should have str

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

A leading home-building company in the UK is looking for a dedicated professional to enhance customer experience during the home purchase process. Ideal candidates would possess experience in housing sales, exceptional customer service skills, and the ability to manage their work autonomously.

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

You will be responsible for delivering customer-centric strategies, partnering with various departments to enhance customer experience, and shaping the organization’s customer proposition. A market-leading organization in Central London is seeking a Customer Experience & Proposition Lead to redefi

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Provide organisational leadership on customer experience, acting as the expert and champion for best practice. Lead and motivate the Customer Experience team to deliver outstan

The ideal candidate will have a strong focus on operations and customer experience, ensuring a welcoming environment for both staff and customers. This full-time role is suitable for individuals with experience in retail management who are passionate about delivering exceptional customer experiences

A leading retail brand in Greater London is looking for an Assistant Store Manager.You will support the Store Manager, drive sales, and lead a high-performance team, ensuring exceptional service.Candidates should have a proven track record in a fast-paced environment and possess strong leadership qu

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

A leading retail company in Greater London seeks an Assistant Store Manager to oversee operations and support the Store Manager in enhancing customer experience and store performance. The ideal candidate will have management experience in a fast-paced retail environment, strong leadership abilities,

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

The ideal candidate has over a year of experience in retail or customer service, possesses strong communication skills, and is able to work flexible hours including weekends. A leading athletic footwear retailer in Greater London is seeking a Store Advisor to provide exceptional customer service and

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Senior Customer Experience Specialist - Payroll. Effectively escalate complex cases whe

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight.

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced He

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. Successful candidates will have leadership skills and retail management experience.

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

Minimum of 2 years of experience in customer support via chat or voice. At least 2 years of experience using CRMs like Zendesk or Salesforce. A minimum of 2 years of experience with Google Workspace (Docs, Sheets, Gmail, etc.

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

A leading managed services provider is seeking a Customer Experience Specialist to deliver exceptional service as the first point of contact for customers. If you're customer-centric and thrive in a team environment, we want to hear from you! #J-18808-Ljbffr.

Ideal candidates should have a passion for luxury products and experience in customer service. This part-time position involves providing exceptional customer service, showcasing in-depth brand knowledge, and maintaining the store's visual standards.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead