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Customer experience jobs in United Kingdom - Page 17

  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    2 months ago
    Full-time
    London

    Job Title: Barista/Waitress with Kitchen Assistant Responsibilities Job Summary: We are seeking a friendly, efficient, and versatile Barista/Waitress to join our team. In this role, you will be responsible for preparing high-quality beverages, taking customer orders, and ensuring an excellent dining experience. Additionally, you will assist in the kitchen as needed, contributing to food preparation and maintaining a clean, organized workspace. Key Responsibilities: Customer Service & Front-of-House: Greet customers warmly and provide excellent service. Take orders accurately and relay them to the appropriate team members. Serve food and beverages promptly and professionally. Respond to customer queries, requests, and complaints with a positive attitude. Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and smoothies. Operate and maintain coffee machines, grinders, and other barista equipment. Ensure drink quality and presentation meet company standards. Kitchen Assistance: Assist in basic food preparation tasks as directed by the chef or kitchen staff. Help with plating and garnishing dishes during busy periods. Maintain cleanliness and organization in the kitchen and storage areas. Cleaning & Maintenance: Clean and sanitize tables, counters, and equipment regularly. Follow all health and safety guidelines for food handling and storage. Restock supplies in the kitchen and front-of-house as needed. Team Collaboration: Work closely with the kitchen and serving staff to ensure smooth operations. Communicate effectively to anticipate and address customer needs. Qualifications & Skills: Previous experience as a barista, waitress, or kitchen assistant is preferred. Ability to multitask in a fast-paced environment. Strong communication and interpersonal skills. Basic knowledge of food and beverage preparation techniques. Flexibility to work shifts, including evenings, weekends, and holidays. Physical stamina to stand for long periods and lift moderate weights. Why Join Us? Opportunity to develop skills in both front-of-house and kitchen operations. Friendly, supportive team environment. Potential for growth within the company. If you’re passionate about hospitality and enjoy delivering exceptional service, we’d love to hear from you!

    Immediate start!
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  • Warehouse Supervisor
    Warehouse Supervisor
    2 months ago
    Full-time
    Harmondsworth

    We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

    Immediate start!
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  • Hair Stylist
    Hair Stylist
    2 months ago
    £17 hourly
    Full-time
    London

    Location: Pearl Hair & Beauty – 64 Whitechapel High Street, London, E1 7PL Position: Full-Time / Part time Hairstylist Salon Type: Ladies Only Salon Are you a passionate and creative hairstylist looking for a beautiful, supportive environment to showcase your skills? Pearl Hair & Beauty, a cherished ladies' salon in the heart of Aldgate East, is seeking an experienced and talented stylist to join our vibrant team. We pride ourselves on creating a luxurious, comfortable, and exclusively female space where our clients come for exceptional service, expert advice, and stunning transformations. If you excel in building client relationships and delivering precision hair artistry, we would love to meet you. Key Responsibilities: · Consult with clients to understand their desires and provide expert recommendations. · Perform a wide range of technical services including precision haircuts, creative colouring, foiled highlights, and beautiful balayage. · Maintain the highest standards of hairdressing, hygiene, and client care. · Contribute to a positive, collaborative, and friendly salon atmosphere. · Help in maintaining salon presentation and equipment. What We’re Looking For: · Proven salon experience is essential – you must be confident working in a fast-paced, client-focused environment. · Expertise in: Modern haircutting, colour formulation, foiling techniques, and balayage. · A strong, proven portfolio of your work. · Excellent communication and customer service skills. · A professional, well-groomed appearance. · A team-player attitude with a passion for continuous learning. What We Offer: · A competitive salary with excellent commission and bonus structure. · A steady stream of clients in a busy, established location. · A beautiful, modern, and fully equipped salon environment. · Supportive, all-female team culture. · Opportunities for further training and career growth. · Generous product discounts. We are a ladies-only salon, and this position is open to female applicants only, as permitted under Schedule 9, Part 1 of the Equality Act 2010.

    Immediate start!
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  • Mobile Bicycle Technician
    Mobile Bicycle Technician
    2 months ago
    £13–£25 hourly
    Part-time
    London

    As a Mobile Bicycle Technician, you will be responsible for providing on-site repair and maintenance services for bicycles. Your role involves diagnosing issues, performing repairs, and conducting routine maintenance to ensure optimal performance. You will travel to various locations, offering convenient service to customers at their homes, workplaces, or other preferred venues. Training for our basic/contracted work is provided, once you are confident with those you will move on to jobs with higher complexity and Pay. Key Responsibilities: • Diagnose mechanical and technical issues with bicycles., • Perform repairs, including fixing flat tires, adjusting brakes, and replacing parts., • Conduct routine maintenance checks to prevent future problems., • Provide exceptional customer service, ensuring customer satisfaction with each visit., • Maintain an inventory of tools and spare parts to ensure efficiency in repairs., • This is a performance based role so maintaining a required level of successful : Failed is important Requirements: • experience in bicycle repair and maintenance is preferred, • Strong mechanical skills and attention to detail., • Ability to work independently and manage a mobile service schedule., • Excellent communication skills and a customer-focused attitude., • Punctuality, our customers have an agreed time slot so making these is Key., • Ability to take criticism, there are A lot of variables in this role so being able to take advice and support onboard is important for growth with us.

    No experience
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  • Restaurant Manager
    Restaurant Manager
    2 months ago
    Full-time
    London

    About the job Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all. We are thrilled to take our much beloved, Dallas Burger, from Lisbon to London, and excited to search for an experienced and ambitious individual to help preserve the reasons why Dallas has become so special. ⭐️ The Role As a Restaurant Manager for Dallas Shoreditch, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional guest experience, and maintaining high service standards. You will lead and inspire a team, manage budgets, and ensure a successful entry to market. Since we have ambitious expansion plans, the ideal candidate will have the desire to grow with us on this journey. 📋Your Key Responsibilities 1. Operational Excellence & Guest Satisfaction • Maintain high service standards to ensure guests have a positive dining experience. We feel that the little details make the biggest of differences., • Address guest feedback promptly, engaging with customers to foster strong relationships and build long lasting loyalty., • Oversee restaurant opening and closing procedures, brand standard compliance, and food & beverage quality. 2. Team Leadership & Staff Development • Recruit, train, and motivate staff to work cohesively, ensuring a positive and growth-oriented work environment. It’s important for us to support and lift each other up., • Take the lead on training the team to ensure constant evolution of soft and hard skills, provide regular feedback to the team, and lead candidate selection., • Foster a culture of respect, ambition, and teamwork within the restaurant. 3. Financial & Budget Management • Manage budgets and targets by tracking revenue and expenses., • Optimise labor costs, implement upselling strategies, and adjust spending based on operational needs to enhance profitability. 4. Problem Solving & Crisis Management • Handle unforeseen challenges such as staffing shortages, supply chain disruptions, or customer complaints with effective problem-solving strategies., • Quickly assess and address operational issues to minimize disruptions and maintain smooth restaurant operations. 5. Health, Safety & Compliance • Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols and enforcing hygiene practices., • Conduct regular audits to uphold regulatory requirements and ensure a safe environment for both staff and customers. 6. Collaboration & Best Practices • Work closely with HQ to share and implement best practices across all Vida Plena venues. We’re only better together!, • Maintain alignment with the company’s hospitality standards, cultural philosophy, and operational goals. ⚒️ What We Expect From You • Proven experience in a senior role in a similar restaurant., • Strong leadership; empathetic, and driven., • Ability to analyse financial reports and optimise budgets., • Excellent problem-solving and decision-making capabilities., • Deep understanding of health and safety regulations in the U.K market., • Experience in staff recruitment, training, and motivation., • Strong guest service and communication skills., • Ability to work in a fast-paced, dynamic environment., • Knowledge of restaurant POS systems and operational tools., • Passion for hospitality and commitment to providing outstanding service. 🚀 What You’ll Love About Working Here At Vida Plena, you’re not just taking a job - you’re joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you’re ready to bring your passion and expertise to our team, we can’t wait to welcome you!

    Immediate start!
    Easy apply
  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    2 months ago
    £12.5–£13.2 hourly
    Part-time
    London

    Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

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  • Delivery Driver
    Delivery Driver
    2 months ago
    £15–£18 hourly
    Full-time
    London

    Delivery Driver – Chango Empanadas (Nights, Mon–Fri) Location: Rowan Road, SW16 (Factory) Schedule: 3 days at week. starting from 7 pm) We are looking for a responsible and reliable Delivery Driver to join our logistics team at Chango Empanadas. This is a permanent night-shift position, ideal for someone organised, punctual, and able to work independently About the Role You will be in charge of loading the van with all orders for our shops and customers, delivering them efficiently, and placing the products in the correct fridges/freezers at each location. You will also ensure the van is kept clean, tidy, and in good working condition. Key Responsibilities • Load the van with orders for all Chango shops and customer deliveries., • Deliver products to each shop and place them in the correct designated fridge/freezer., • Follow the delivery route efficiently to avoid traffic (shift starts around 7pm)., • Maintain the van in excellent condition and report any issues immediately., • Keep accurate records of deliveries and communicate with the logistics team as needed., • Ensure all deliveries are completed safely, on time, and professionally. Requirements • Valid UK driving licence., • Experience driving vans or commercial vehicles., • Good knowledge of London routes., • Reliable, proactive, and able to work independently., • Physically able to load/unload products into the van and shop fridges., • Good communication skills and a positive attitude.

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  • Handyman
    Handyman
    2 months ago
    £15 hourly
    Part-time
    St. Helier, Sutton

    We offer competitive pay, ranging from £15 per hour, depending on experience. We are seeking a self-employed, skilled, and versatile handyman to join our team. The ideal candidate should have a broad range of skills across various trades to complete diverse tasks efficiently and to a high standard. This role involves ensuring that maintenance and repair work is performed to the highest standards in commercial and residential properties. Key Responsibilities • Respond promptly to repair requests and emergencies to avoid disrupting operations., • Provide excellent customer service by effectively communicating with clients about their needs and expectations., • Demonstrate strong problem-solving skills and the ability to troubleshoot issues efficiently., • Maintain excellent attention to detail and a commitment to delivering high-quality workmanship., • Work independently as well as part of a team. Repairs & Maintenance: Fix minor plumbing (leaks, fixtures), electrical (light fixtures, outlets), and carpentry issues (doors, cabinets). Installation: Assemble furniture, install shelves, window coverings, and other fixtures. Painting & Decorating: Fill gaps, paint walls, and maintain surfaces. Handle emergency tasks. Inspections: Conduct routine checks to identify issues and report needs for major repairs. Essential Skills & Qualifications Work Environment • Work in homes, offices, or commercial properties., • Tasks vary daily, requiring versatility., • A valid driving licence is required for travel between sites.

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  • Marketing Manager
    Marketing Manager
    2 months ago
    £51000–£55000 yearly
    Full-time
    London

    Role Overview SFASHION LTD, a UK-registered fashion and luxury business operating from London and trading under the brand Annilux, operates within the luxury fashion sourcing, distribution, and personal shopping sector, serving international markets with a particular focus on Asia. Within this business context, the UK Marketing Manager is responsible for brand positioning, marketing strategy development, platform partnership management, and cross-border market coordination within the UK and European legal and commercial framework. The role is strategy-led, with a strong focus on partnership management and compliance, and supports the Company’s international business development, particularly in relation to the Chinese market. Key Responsibilities • Develop and implement Annilux’s overall brand strategy across the UK and global markets, • Coordinate Annilux’s content across international channels, including the company website, social media platforms, and partner-led marketing activities, • Research target markets, particularly Mainland China and other Asian markets, analysing customer behaviour, consumer trends, and luxury purchasing preferences, • Prepare monthly and quarterly market analysis reports and provide recommendations for strategic optimisation, • Act as the company’s primary external point of contact in the UK for marketing collaboration and brand promotion purposes;, • Manage relationships with international luxury e-commerce platforms, such as NET-A-PORTER and MR PORTER, • Liaise with platform Personal Shopping Teams to support client introduction and order execution processes, • Work collaboratively with internal execution teams or external partners to continuously optimise the customer experience, • Plan and execute marketing campaigns, taking responsibility for the design and production of marketing content and promotional materials, and oversee their distribution across relevant channels to ensure brand consistency and regulatory compliance Who We Are Looking For • Proven experience in marketing management, with responsibility for brand positioning and marketing strategy development, • Strong understanding of the luxury fashion or premium consumer sector, • Experience managing international marketing activities across multiple channels, including websites, social media, and partner-led campaigns, • Demonstrated ability to conduct market research and analyse consumer behaviour, particularly in relation to Mainland China and other Asian markets, • Experience working with global luxury e-commerce platforms or platform-based partnership models, • Ability to manage external partnerships and act as a primary point of contact for business and collaboration matters, • Experience planning, executing, and overseeing marketing campaigns and promotional activities, • Capability to ensure brand consistency and regulatory compliance across all marketing outputs, • Fluency in Chinese (Mandarin) and strong cross-cultural communication skills, • Ability to operate independently within a small team environment and take ownership of marketing functions

    Easy apply
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