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Customer insight jobs in United Kingdom

  • Product Sales Advisor (Field Sales)
    Product Sales Advisor (Field Sales)
    3 days ago
    £15.33 hourly
    Full-time
    London

    Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

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  • Marketing Manager
    Marketing Manager
    5 days ago
    £45000–£51000 yearly
    Full-time
    Bexley

    Marketing Strategy & Campaigns- Assist in planning and executing marketing campaigns across digital and traditional channels.- Promote the company's IT services and solutions to target audiences.- Support lead generation activities to attract prospective clients.- Monitor campaign performance and provide recommendations for improvement. Digital Marketing- Manage and optimize social media platforms including LinkedIn, Facebook, Instagram, and X.- Assist with website content updates and SEO initiatives.- Execute email marketing campaigns and newsletters.- Support paid advertising campaigns such as Google Ads and LinkedIn Ads. Content Creation- Create engaging content including blogs, case studies, website content, and marketing materials.- Work closely with technical teams to develop service-related marketing content.- Ensure all marketing materials align with company branding guidelines. Market Research- Conduct competitor and market research to identify new business opportunities.- Analyze industry trends within the IT and technology sectors.- Gather customer feedback and market insights to support strategic decisions. Events & Business Development Support- Assist in organizing webinars, networking events, and industry exhibitions.- Support the sales team with marketing collateral, presentations, and promotional materials.- Help maintain customer and prospect databases. Reporting & Analytics- Track and analyze marketing KPIs, website traffic, and campaign effectiveness.- Generate monthly performance reports for management.- Recommend improvements based on data-driven insights. Skills & QualificationsEssential- Bachelor's or Master’s degree in Marketing, Business, Communications, or a related field.- 1–2 years of experience in marketing.- Strong understanding of digital marketing principles.- Experience managing social media platforms and content creation.- Excellent written and verbal communication skills.- Strong organizational and project management abilities.- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Desirable- Experience within an IT, technology, software, or digital services company.- Knowledge of SEO, Google Analytics, Google Ads, and email marketing tools.- Experience with CRM platforms such as HubSpot, Zoho, or Salesforce.- Basic graphic design skills using Canva or Adobe Creative Suite. Personal Attributes- Creative and proactive thinker.- Strong attention to detail.- Ability to work independently and as part of a team.- Results-oriented with a commercial mindset.- Excellent interpersonal and stakeholder management skills. Key Performance Indicators (KPIs)- Marketing Qualified Leads (MQLs) generated.- Website traffic and engagement growth.- Social media reach and engagement.- Email campaign performance.- Brand awareness and customer acquisition metrics.- Contribution to sales pipeline growth.

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  • Night Hotel Manager
    Night Hotel Manager
    6 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Business Analyst
    Business Analyst
    6 days ago
    £40000–£45000 yearly
    Full-time
    London

    About Us Curiouser Family is a UK-based family education and community services provider dedicated to supporting children and families through educational programmes, family activities and community engagement. As our business continues to grow, we are looking for a motivated and analytical Business Analyst to join our team and support the company's operational performance, business planning and strategic development. Key Responsibilities • Collect, analyse and interpret operational, financial and business data across the company's educational programmes, family activities and community services, and prepare regular management reports to support business decision-making., • Monitor programme performance, customer enrolment, participation rates, revenue, budgets and operating costs, identifying trends and providing recommendations to improve operational efficiency and business performance., • Analyse the financial performance, income, expenditure and budget utilisation of different programmes, providing insights to support cost control, resource allocation and financial planning., • Analyse customer feedback, service outcomes and business performance data to evaluate the effectiveness of existing programmes and recommend improvements to enhance customer experience and service quality., • Develop and maintain key business performance indicators (KPIs) and management reporting systems to support strategic planning and performance management., • Assist in preparing business plans, operational budgets, forecasts and performance reports to support business planning and resource management., • Review internal operational and administrative processes, identifying opportunities to improve workflow efficiency, strengthen internal controls and enhance cross-departmental collaboration., • Work closely with different departments to collect and analyse business and financial information, providing practical recommendations to support the company's day-to-day operations and long-term development., • Provide business performance analysis and strategic support to senior management, contributing to the company's continued growth and operational improvement. Person Specification The successful candidate should have: • A bachelor's degree or above in Business, Finance, Accounting, Economics or a related discipline., • Relevant experience in business analysis, financial analysis, management reporting or operational analysis., • Strong analytical and problem-solving skills, with the ability to interpret business and financial data and present meaningful insights., • Experience in budgeting, financial analysis and business performance reporting., • ACCA qualified, partially qualified, or actively studying towards the ACCA qualification is highly desirable., • Excellent Microsoft Excel skills; experience with data analysis and reporting tools would be advantageous., • Strong organisational and communication skills, with the ability to work collaboratively across different departments., • Excellent written and spoken English; Mandarin Chinese language skills would be an advantage due to the company's client base.

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  • Sales Advisor
    Sales Advisor
    6 days ago
    £3200–£4200 monthly
    Full-time
    London

    We are looking for people who are comfortable engaging with potential customers face to face , building strong networks, and driving sales growth through hard and dedicated work. This position offers an exciting opportunity to develop your career at a pace that YOU decide. Responsibilities we are looking for- Identify and approach prospective clients through directly Present our products and services confidently, highlighting their benefits to potential customers Negotiate terms and close sales agreements in line with company policies Develop solutions to challenges to benefit themselves Managing your schedule effectively to maximise sales opportunities and meet targets Collaborate with team members to share insights, strategies, and best practices for increased sales performance Drive ongoing customer engagement through regular follow-ups and relationship management The people we are looking for are- -Have a passion for sales -Exceptional organisational abilities with their time -People who are willing to look for training when they need it as we always offer it -Strong negotiation and communication skills with the ability to influence decision-makers -Being energetic, persistent and people focused -Ability to work independently while contributing effectively within a team environment -Leadership qualities where you can train and develop your own team If you want to decide how you want to grow and how much you want to make then this job is for you! Address 4th Floor, 69 Dalston Lane, Dalston, Hackney, London, E8 2NG

    No experience
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  • Sales Associate
    Sales Associate
    17 days ago
    £60000–£70000 yearly
    Full-time
    London

    Job Title: Sales Associate – ChampGoal Pre-Order Launch Job Description: We’re looking for a motivated and results-driven Sales Associate to join the ChampGoal team as we launch the pre-order of our innovative ChampGoal Box with LED Display. This is a unique opportunity to be part of an exciting product that combines luxury champagne with goal-setting tools. You will be instrumental in driving pre-orders and introducing this new concept to the market. Responsibilities: • Drive pre-order sales of the ChampGoal Box., • Engage with potential customers through various sales channels (online, social media, events, etc.)., • Provide excellent customer service and answer inquiries about the product., • Assist in planning and executing marketing and sales strategies for the pre-order campaign., • Track and report sales progress, feedback, and customer insights. Requirements: • Proven experience in sales, preferably in luxury goods or a similar industry., • Excellent communication and interpersonal skills., • Self-motivated and goal-oriented with a passion for achieving results., • Ability to work in a fast-paced, startup environment., • Knowledge of e-commerce platforms and social media marketing is a plus. What We Offer: • Competitive commission-based compensation., • A chance to be part of a growing and innovative company., • Opportunities for professional growth and development. If you’re passionate about sales and want to be part of an exciting product launch, apply today and help us bring ChampGoal to the world!

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  • Head of Sales
    Head of Sales
    1 month ago
    Full-time
    London

    CodeCasa Studios builds powerful tools for ecommerce businesses, online merchants, and WordPress/WooCommerce store owners. Our flagship products include Casa Signals — a comprehensive analytics, customer intelligence, SMS/email automation, and revenue recovery platform for WooCommerce — along with Casa Payments and other digital tools designed to help businesses grow revenue, improve conversions, and operate more efficiently. We’re looking for a confident, driven Head of Sales to join our early-stage team and play a pivotal role in scaling the company. This is a high-impact position for someone who thrives in a fast-paced startup environment and is passionate about helping ecommerce businesses succeed. The Role You will lead our sales efforts end-to-end — from lead generation to closing deals and building long-term customer relationships. You’ll be the face of CodeCasa Studios, introducing Casa Signals, Casa Payments, and our growing suite of products to ecommerce brands, WooCommerce store owners, agencies, and online merchants. This is an ideal role for a motivated sales professional who enjoys outbound sales, running demos, building trust with decision-makers, and consistently closing deals. Responsibilities • Generate a consistent pipeline of qualified leads through outbound email, LinkedIn outreach, cold calling, networking, and strategic partnerships., • Sell Casa Signals and Casa Payments to WooCommerce and WordPress store owners, as well as other CodeCasa products to suitable businesses., • Book and deliver compelling product demos, clearly articulating the value around revenue recovery, advanced analytics, marketing automation, and operational efficiency., • Manage the full sales cycle: follow up with prospects, handle objections, negotiate, and close deals., • Maintain accurate records and pipeline visibility in the CRM., • Collaborate with the product and marketing teams by sharing customer feedback, objections, and market insights., • Identify and develop partnership opportunities with ecommerce agencies, WordPress developers, and industry consultants., • Continuously refine sales scripts, pitches, objection handling, and processes to improve performance. What We’re Looking For • Proven sales experience (ideally in SaaS, ecommerce, payments, marketing software, or digital tools)., • Confidence communicating with business owners and decision-makers., • Strong written and verbal communication skills., • Self-motivated with a strong work ethic and target-driven mindset., • Comfortable with outbound sales, cold outreach, and consistent follow-up., • Ability to quickly understand software products and explain complex features in simple, benefit-focused terms., • Experience selling to ecommerce or WooCommerce businesses is a strong advantage. Nice to Have • Familiarity with WordPress, WooCommerce, Shopify, or other ecommerce platforms., • Experience selling payment solutions, marketing automation, or analytics tools., • Existing network in the ecommerce, agency, or merchant space., • Experience using CRM systems, cold email tools, and LinkedIn Sales Navigator., • Ability to create sales collateral, outreach sequences, or proposals. What Success Looks Like • Consistently generating qualified leads and booking relevant demos each week., • Meeting or exceeding revenue targets through new customer acquisitions., • Building a clean, well-managed sales pipeline with strong CRM discipline., • Delivering valuable feedback that helps shape product direction and marketing messaging. This position is remote and you may be required to travel around the UK & even Europe depending on the business needs to close deals and meet with clients.

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  • Area Sales Manager (ASM)
    Area Sales Manager (ASM)
    2 months ago
    Full-time
    London

    Purpose of the Role "We exist to elevate life through technological artistry." Are you passionate about the future of mobile technology and naturally charismatic on camera? We are looking for an energetic, results-driven Area Sales Manager who can bridge the gap between traditional field sales and modern digital influence. In this role, you aren't just visiting stores; you are the digital face of OPPO in your region. You will be responsible for driving sales growth through relationship building, expert product training, and building a powerful digital presence via TikTok. If you have a knack for turning retail staff into advocates and aren't afraid to go viral, we want to hear from you. Key Responsibilities 1. Drive the Business (Sales & Field Operations) • Regional Dominance: You will be responsible for a wide geographic territory, requiring a high level of mobility and a proactive approach to travel. You are expected to be "on the road" daily, ensuring the OPPO brand maintains a dominant presence across the entire region., • Hit the Number: Your primary focus is sales growth (WoW, MoM, and Annually). Use data, regional insights, and digital reach to identify "hidden gems" and execute quick wins., • Ambassador Leadership: Beyond your own sales efforts, you will manage and inspire a network of Store Ambassadors. You are responsible for their performance, ensuring they are motivated, knowledgeable, and acting as true extensions of the OPPO brand., • Compliance & Excellence: You are the eyes and ears of the brand. You will rigorously monitor and report on in-store compliance, ensuring that POS materials, stock levels, and brand guidelines are met to the highest standard., • Commercial Conversations: Negotiate high-impact initiatives in-store to ensure OPPO stands out in a competitive retail footprint, leveraging your relationships to secure prime floor space., • Reporting: Showcase your success through our mobile platform. You will provide real-time competitor feedback and detailed reports on store performance and compliance metrics. 2. Digital Presence & Content Creation • TikTok Integration: Create engaging, trend-led TikTok content to showcase OPPO products and features to both retail partners and customers., • Camera Ready: You must be 100% comfortable being in front of the camera—whether it’s filming a quick product "how-to," a trending challenge, or a live stream., • Social Advocacy: Use social platforms to build a community within your territory, making OPPO the most "talked about" brand in your region. 3. Training & Execution • Training Perfection: Deliver innovative training sessions to upskill retail staff. We want someone who thrives "on stage"—whether that stage is a shop floor or a smartphone screen., • Own the Process: Manage your territory solo, from planning and preparation to final execution. Requirements & Essential Skills • Digital Savvy: A deep understanding of TikTok trends, video editing, and social media engagement., • Experience: Minimum 1–2 years in field sales, field marketing, or professional content creation., • The "Hustle": A results-driven mindset with a history of achieving sales growth., • Presence: Highly approachable, outgoing, and completely comfortable being the face of the brand on camera., • Logistics: Full UK Driver’s Licence is essential. Must be willing to travel "on patch" (Monday–Friday) with a requirement to work at least one weekend a month.

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