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Customer insight jobs in United Kingdom

  • Cocktail Waiter
    Cocktail Waiter
    9 hours ago
    £17–£18 hourly
    Full-time
    London

    Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter. As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile. Responsibilities: • Provide exceptional service to guests, exceeding their expectations at every opportunity., • Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment., • Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails., • Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience., • Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style., • Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence. What you Need: • A genuine passion for hospitality and a flair for delivering memorable experiences., • A keen eye for detail and a commitment to upholding the highest standards of service., • Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment., • While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow., • Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Sales Advisor
    Sales Advisor
    8 days ago
    £25000–£45000 yearly
    Full-time
    Dalston, London

    Unlock Your Potential with Qadr Organisation! Feeling stuck in your current job? Lacking progression or personal growth? Or maybe you’re simply craving a more dynamic and sociable work environment? At Qadr Organisation, we offer an exciting opportunity as a Sales Advisor, where you’ll represent some of the UK’s most well-known brands. You’ll be at the forefront of engaging with customers, promoting top-tier products and services, and building lasting relationships—all while maintaining a strong brand image for our clients. What We Look For: We’re seeking individuals who are: Proactive & Positive – Ready to take control of their own success Driven & Ambitious – Eager to progress in a results-oriented environment Fast Learners – Open to mentorship with a strong student mentality What’s in It for You? We invest in our people, offering: Comprehensive Product & Sales Training – No experience? No problem! Direct Mentorship – Learn from top industry professionals Exclusive Networking Opportunities – Connect with sales experts & entrepreneurs worldwide All-Expenses-Paid Travel – Opportunities to visit exciting destinations like Ibiza, Dubai, New York, Paris, Lisbon, and more Team Socials & Activity Nights – Work hard, celebrate harder! Next Steps If you’re ready for a new challenge, we’d love to hear from you! Apply today, and if successful, our recruitment team will be in touch to schedule a face-to-face meeting. During this session, you’ll gain insights into: The day-to-day responsibilities of a Sales Advisor Career progression opportunities within Qadr Organisation, the high-profile clients we collaborate with Please Note: This is a performance-based role, designed for those who are motivated by results and growth. Your future starts here—apply now! Job Types: Full-time Benefits: • Company events, • Employee mentoring programme, • Employee stock ownership plan, • Financial planning services, • Flexitime, • Transport links Work Location: In person

    No experience
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  • Lead Brunch Chef
    Lead Brunch Chef
    17 days ago
    £15.5–£17 hourly
    Full-time
    London

    One for the Table is a small, independent cafe that opened in Spring 2026. We serve high-quality brunch & coffee just moments away from Walthamstow Central in East London. Now we’ve found our feet, we’re looking for a passionate, talented chef who genuinely cares about food, quality ingredients, and great hospitality to lead our kitchen. As we’re still a young business, this is a fantastic opportunity to build on the foundations we've created, improve kitchen systems, and grow alongside the café. This is an exciting opportunity to join a small, close-knit team where your ideas and input will genuinely shape the business. We're building a workplace that's supportive, collaborative, and enjoyable—one that feels just as good to work in as it does to visit. Key responsibilities/What you’ll be doing · Preparing and cooking high-quality brunch dishes with a focus on flavour, presentation and attention to detail. · Ensuring quality & consistency is maintained throughout our busy periods. · Keeping the kitchen clean, organised, and compliant with food safety standards. · Managing stock effectively and helping minimise wastage. · Developing seasonal dishes and continually improving our menu. · Working closely with the front-of-house team to deliver a seamless customer experience. · Liaising with suppliers and placing orders. · Helping create efficient kitchen systems as the business continues to grow. · Happy to work independently and lead a small team. What We’re Looking For · Previous experience as a chef, ideally in a brunch or breakfast setting. · Proficiency in various cooking methods, ingredients, equipment, and processes · Good insight into the world of hospitality · Strong passion for flavour, presentation, and quality ingredients · Commercial awareness with an understanding of GP, stock, and wastage · Organised, reliable, and a good communicator. · A genuine team player who thrives in a small, close-knit environment · Confident in running a small kitchen independently Why work with us · Competitive salary · Freedom to share ideas, taking ownership, and grow with the business · Opportunity to be creative and express yourself through food. · Evenings off and strong work/life balance (Guaranteed Mondays and Tuesdays off) · Unlimited coffee on shift & lunch on us · Generous staff discounts on retail products (Coffee beans, Olive oils, Pasta, Wine & more) · Be part of a small, friendly & supportive team. · A workplace where effort, attitude, and initiative are noticed and rewarded · Friendly, collaborative team (no egos, no shouting)

    Immediate start!
    Easy apply
  • Sales Consultant
    Sales Consultant
    20 days ago
    Full-time
    London

    We are a sauna design and install company seeking a dedicated Sales Interns. This role is ideal for someone passionate about sauna culture, with a regular home sauna practice, and capable of conversing in Finnish, Estonian, or Latvian to liaise with our suppliers. While Sales, Marketing and SEO skills are required, comprehensive training will be provided in these areas if needed. Key Responsibilities: • Develop, implement, and manage our sales strategy., • Create, edit, publish, and share engaging daily content, including original text, captivating photos, videos, and relevant news., • Monitor sales performance and user engagement metrics, offering insightful suggestions for content optimization., • Actively communicate with our followers, promptly respond to queries, and diligently monitor customer reviews., • Oversee the aesthetic and functional design of our social media accounts, including platform-specific elements like Facebook timeline covers and profile pictures., • Stay up-to-date with the latest technologies and emerging trends in social media, design tools, and applications., • Collaborate effectively with other teams to ensure consistent brand messaging and presence across all channels. Qualifications: • Familiarity with web design principles., • Strong analytical and multitasking capabilities., • A genuine passion for wellness, health, or the sauna industry is highly advantageous.

    Immediate start!
    No experience
    Easy apply
  • Market Research Analyst
    Market Research Analyst
    20 days ago
    £35000–£43000 yearly
    Full-time
    London

    Market Research Analyst – Charminar Restaurant Ltd About the Role Charminar Restaurant Ltd is expanding across London, and we are looking for a Market Research Analyst to help us understand customer behaviour, food trends, competitor activity, and opportunities for growth. This role is essential for improving menu performance, pricing strategy, marketing campaigns, and overall business expansion. Key Responsibilities • Analyse customer data from dine‑in, takeaway, Uber Eats, Deliveroo, and other platforms, • Research local market trends, popular cuisines, and emerging food preferences, • Conduct competitor analysis (pricing, menu items, promotions, customer reviews), • Evaluate the performance of existing menu items and recommend new dishes, • Track sales trends across branches and identify growth opportunities, • Prepare clear reports and insights for management, • Support marketing campaigns with data‑driven recommendations, • Monitor industry trends in the UK restaurant sector, • Maintain organised research documentation and dashboards Skills & Qualifications • Strong analytical and problem‑solving skills, • Proficiency in Excel, Google Sheets, and analytics tools, • Ability to interpret data and present insights clearly, • Excellent communication and report‑writing skills, • Knowledge of market research methods and basic statistics, • Experience in hospitality, retail, or food industry research is an advantage, • Ability to work independently and manage multiple tasks What We’re Looking For • Someone proactive, curious, and comfortable working with numbers, • A fast learner who understands customer behaviour and food trends, • Strong organisational skills, • A team player who can collaborate with marketing, operations, and management.

    No experience
    Easy apply
  • Recruitment Consultant
    Recruitment Consultant
    1 month ago
    £26000–£28000 yearly
    Full-time
    London

    Recruitment Consultant 📍 Monument, City of London 💰 £26,000-£28,000 Base + Uncapped Commission (Up to 40%) 📅 Genuine 4-Day Week 🚀 July Start Dates Most recruitment businesses make you choose between success and balance. We don't believe you should have to. For over 12 years, THRYVE has helped some of Europe's most innovative technology and engineering businesses hire exceptional talent whilst building a culture where high performance and quality of life can coexist. We operate a genuine 4-day working week with no reduction in pay. And it works. Our consultants earn life-changing money, whilst working four days a week. Many of our team have been with us for 5, 6, 7 and 8+ years - something we're incredibly proud of in an industry known for high staff turnover. We're now looking for Delivery Consultants to join two of our fastest-growing markets: 🤖 Robotics ⚡ Energy & Infrastructure The Opportunity This is a specialist delivery role focused on candidate relationships, talent attraction and market expertise. You'll work closely with an established client base, helping some of Europe's most exciting businesses hire highly sought-after talent. Unlike a traditional 360 role, your focus will be on finding, engaging and managing exceptional candidates through the recruitment process. You'll become a true market specialist within either Robotics or Energy — two sectors experiencing significant growth across Germany and Europe. What You'll Be Doing • Building relationships with high-quality candidates, • Managing recruitment processes from first conversation through to placement, • Headhunting specialist talent, • Conducting candidate qualification interviews, • Providing market insight to clients and colleagues, • Creating talent pipelines within your niche, • Becoming a recognised expert within your market Who We're Looking For • We're more interested in attitude than a perfect CV. You may already work in recruitment., • You may come from a customer-facing, relationship-driven or commercial environment. What matters most is that you are: • A strong communicator, • Naturally curious, • Resilient, • Coachable, • Organised, • Relationship-focused, • Proactive, • Motivated to build a successful career If you've worked in recruitment, account management, customer success, hospitality, real estate, events, sales or another people-focused environment, we'd love to hear from you. Why Join THRYVE? ✅ Genuine 4-Day Week (Monday-Thursday) ✅ Uncapped Commission Up To 40% ✅ Established Client Base ✅ Structured Training & Development ✅ Clear Progression Opportunities ✅ Lunch Clubs, Incentives & International Trips ✅ Opportunity To Become A Specialist In One Of Europe's Fastest-Growing Markets ✅ High-Performance Culture Without Burnout Recruitment isn't easy. The best consultants build trust, develop expertise and stay consistent when others give up. If you're ambitious, coachable and excited by the idea of becoming a recognised specialist within Robotics or Energy, we'd love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Field Sales Executive
    Field Sales Executive
    2 months ago
    £27000–£40000 yearly
    Full-time
    London

    About Nice Wholesale Nice Wholesale began in London's ice manufacturing industry and has grown to become one of the city's leading ice suppliers. Building on this foundation, we expanded into ice cream distribution and are now developing a broader wholesale offering for cafés, retailers and hospitality businesses. Our catalogue continues to grow with innovative and trending products, including ice cream, functional drinks, soft drinks, frozen smoothies, snacks, impulse lines and complementary food and beverage products. We are now looking for an ambitious individual to help us expand our presence across London and become the key link between our business and our customers. The Role We are seeking a motivated and commercially driven Business Development Executive to grow our café and retail customer base across London. This is a field-based sales and relationship management role, ideal for someone who enjoys meeting people, discovering new products, identifying market trends and building long-term customer relationships. You will be responsible for introducing Nice Wholesale to cafés, independent retailers and hospitality businesses, opening new accounts, increasing customer engagement, and ensuring customers order consistently and remain active. You will become the main point of contact for your accounts and act as a bridge between customers and our purchasing team, sharing market insights, emerging trends and product opportunities. This is an excellent opportunity for someone who wants to grow within a fast-moving wholesale business and play a direct role in shaping our catalogue and future expansion. Key Responsibilities Business Development • Identify and research prospective cafés, coffee shops, retailers and hospitality businesses across London., • Build and maintain a pipeline of target accounts., • Visit businesses in person to introduce Nice Wholesale and our product range., • Present our catalogue and communicate the value of our products and services., • Open new customer accounts and onboard new clients., • Convert prospects into regular ordering customers. Account Management • Develop strong relationships with customers., • Become the primary contact for assigned accounts., • Maintain regular communication through visits, phone calls and messaging., • Encourage repeat orders and improve customer retention., • Support customers with product recommendations and new launches., • Ensure customers remain active and engaged. Sales & Telesales • Conduct follow-up calls with prospects., • Carry out telesales activities when required., • Contact leads before visits where appropriate., • Follow up quotations and close opportunities., • Reactivate dormant customers. Market Intelligence • Monitor trends within cafés, convenience retail and foodservice., • Identify emerging brands, products and concepts., • Provide feedback on customer preferences and market developments., • Suggest new products that should be considered for our catalogue., • Share competitor insights and pricing observations. Reporting • Report regularly on sales activity and progress., • Provide updates on challenges encountered in the field., • Work collaboratively with management to identify solutions., • Track prospecting efforts, conversions and customer growth. What We're Looking For Essential • Strong communication and interpersonal skills., • Confidence approaching and engaging with businesses., • Relationship-focused mindset., • Ambitious, proactive and self-motivated attitude., • Commercial awareness., • Organised and capable of managing multiple accounts., • Willingness to learn about products, trends and the wholesale industry., • Ability to understand products, internalise their value and effectively communicate benefits to customers., • Performance-driven mentality with a desire to grow professionally. Desirable • Previous experience in foodservice, wholesale, FMCG or hospitality sales., • Existing relationships within cafés, retailers or hospitality businesses., • Experience in field sales or account management., • Knowledge of beverages, snacks, impulse products or café operations., • Driving licence. We also welcome • Individuals already working in food and beverage sales., • Candidates looking to transition into wholesale sales., • Ambitious people who may not have extensive experience but are eager to learn, develop and build a career. What We Offer • Competitive base salary., • Commission structure based on performance., • Opportunity to grow alongside an expanding wholesale business., • Exposure to innovative and trending products., • Direct involvement in shaping our product catalogue., • Support, guidance and product training., • Opportunity to make a meaningful impact on the growth of Nice Wholesale. Work Location: In person

    Easy apply
  • Product Sales Advisor (Field Sales)
    Product Sales Advisor (Field Sales)
    2 months ago
    £15.33 hourly
    Full-time
    London

    Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

    Immediate start!
    Easy apply
  • Business Analyst
    Business Analyst
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    About Us Curiouser Family is a UK-based family education and community services provider dedicated to supporting children and families through educational programmes, family activities and community engagement. As our business continues to grow, we are looking for a motivated and analytical Business Analyst to join our team and support the company's operational performance, business planning and strategic development. Key Responsibilities • Collect, analyse and interpret operational, financial and business data across the company's educational programmes, family activities and community services, and prepare regular management reports to support business decision-making., • Monitor programme performance, customer enrolment, participation rates, revenue, budgets and operating costs, identifying trends and providing recommendations to improve operational efficiency and business performance., • Analyse the financial performance, income, expenditure and budget utilisation of different programmes, providing insights to support cost control, resource allocation and financial planning., • Analyse customer feedback, service outcomes and business performance data to evaluate the effectiveness of existing programmes and recommend improvements to enhance customer experience and service quality., • Develop and maintain key business performance indicators (KPIs) and management reporting systems to support strategic planning and performance management., • Assist in preparing business plans, operational budgets, forecasts and performance reports to support business planning and resource management., • Review internal operational and administrative processes, identifying opportunities to improve workflow efficiency, strengthen internal controls and enhance cross-departmental collaboration., • Work closely with different departments to collect and analyse business and financial information, providing practical recommendations to support the company's day-to-day operations and long-term development., • Provide business performance analysis and strategic support to senior management, contributing to the company's continued growth and operational improvement. Person Specification The successful candidate should have: • A bachelor's degree or above in Business, Finance, Accounting, Economics or a related discipline., • Relevant experience in business analysis, financial analysis, management reporting or operational analysis., • Strong analytical and problem-solving skills, with the ability to interpret business and financial data and present meaningful insights., • Experience in budgeting, financial analysis and business performance reporting., • ACCA qualified, partially qualified, or actively studying towards the ACCA qualification is highly desirable., • Excellent Microsoft Excel skills; experience with data analysis and reporting tools would be advantageous., • Strong organisational and communication skills, with the ability to work collaboratively across different departments., • Excellent written and spoken English; Mandarin Chinese language skills would be an advantage due to the company's client base.

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