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Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Customer Success, Account Management, or a similar role.

Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer experience. You will own a portfolio of 20 clients and ensure the continued success of these re

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. Customer Success Manager – I

Proactively assess customer goals and needs, and have a consultative approach to facilitate their success with the product. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisf

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

A leading sustainability platform in the United Kingdom seeks a Customer Success Manager to enhance client relationships and support their climate initiatives. You will drive customer success for high-value clients, using your enterprise SaaS experience to foster retention and growth. Join a mission

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Provide required visibility into Customer health by identifying adoption o

Customer Success Manager - Job Description. Continuously improve customer success processes and playbooks, increasing efficiency and scalability. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing,

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

This is a total accountability Customer Success role where you will be involved in everything from onboarding, through to renewal, adoption and account growth. Customer Success Experience, managing mid-market or larger level accounts. ABR Talent are a specialist recruitment partner supporting start-

As a Customer Success Manager at Druid AI, you will own the post-sales relationship with our enterprise customers, ensuring they realize measurable business value from our AI Agent platform. Maintain data hygiene and forecast accuracy in CRM and Customer Success platforms. Conduct Quarterly Business

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer adoption and experience. As a global leader we’re looking for a Lead Customer Success Manager to drive success as pa

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS-based business. Awesome employee referral program – $2 500 for each successful referral with an additional ambassador programme.

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs. This is a job that Jill, our AI Recruiter, is r

This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. The ideal candi

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. Serve as a customer advocate internally and influence Canoni

Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. You have experience as a Customer Success Manager in SaaS or other tech enabl

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. Experience shaping customer success playbooks in early‑stage SaaS environments. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑cl

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. With

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high-touch success plans for top accounts, serving as both b

The Customer Success Manager serves as the key point of contact for S-RM’s corporate customers utilising S-RM's Polus suite of managed cyber services solutions. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services cust

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

A fast-growing SaaS company based in London is seeking a Customer Success Manager to enhance customer relationships and drive retention and growth.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Strategic Customer Success Manager, Enterprise. Are you ready to be a part of it? This is your chance! We’re hiring for Strategic Customer Success Manager, E

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager – NHS. The Customer Success Manager will build trusted client relationships, drive p

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations.

Enterprise Customer Success Manager. We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. Customer Success Manager �

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i