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Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

Customer Success Manager (CSM). Salesforce, Customer Success platforms, Excel, and PowerPoint. The position reports to a Customer Success Team Lead.

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Experience of building and scaling customer success processes and structures. Experience of defining and executing customer success strategies aligned with company goals. Proven ability to hire, mentor, and develop diverse customer success teams.

As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Customer Success Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. Please apply by sending your CV along with a s

A leading recruitment support service in London seeks a Graduate Customer Success Manager. You will foster strong relationships with customers, ensuring they achieve desired outcomes using the product. Experience in customer support or account management is essential.

The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters’ solutions. The Customer Success Manager (CSM) will work closely with customers across the leg

A successful 'Customer Success Manager' should have:. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team:. Assist the Senior Manager in refining Customer Success processes.

A global leader in AI cybersecurity is seeking a Customer Success Manager to guide clients through their journey, ensuring rapid value and sustained success. The ideal candidate has a background in Customer Success or Account Management, possesses strong communication skills, and values the importan

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Drive product adoption, customer satisfaction, and overall influence on customer health score

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribu

As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

We’re looking for an Enterprise Customer Success Manager to join our team in London. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London.

Job Title: Customer Success Manager. Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Review customer success metrics such as usage, engagement and renewals.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

Enterprise Customer Success Manager (French speaker). Sign in to set job alerts for “Customer Success Manager” roles. Italian- Customer Success Manager: Program Specialist.

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Ability to explain technical solutions, est

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. Job Title: Customer Success Manager.

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

We’re looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Experience in a Customer Success, Account Management, or Support role within a B2B SaaS environment. Capture customer feedback, share insights with Product and the wider bus

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor thro

Customer Success Manager - Online Brand Protection. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - Creator Monetization platform (Remote).

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Proven success in and genuine enthusiasm for working directly with customer.

Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance leads at ambitious companies. Design and own the end-to-end customer success lifecycle, including onboarding, engagement, and retention strategi

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success Manager (CSM). Manages day-to-day customer interactions and success plans.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). The Customer Success Team is part of DoorDash

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Account Managemen

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete