Customer success manager jobs in Canterbury - Page 2Create job alerts

Customer Success Manager (SaaS / Publishing) Ashford (Hybrid – 2 days in office) £40k - £45k + commission Do you enjoy building long-term client relationships but also want to play a more hands-on role in delivering outcomes? Have you worked in SaaS, publishing, or a digital produc

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Building a genuinely best-in-class product transforming how businesses handle c

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

Subject: Assistant Sales & Customer Success Manager, Digital. We are currently looking for a new colleague to join our sales and customer success team, to assist the sales process and provide product service and support to our global customer base. You will be partly responsible for our European cus

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Hands-on experience as an Account manager/executive and an ability to deliver excellent customer experience.

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. This is a hybrid role combining customer success, account management, and inside s

Minimum 4 years in a customer-facing role (Customer Success, Account Management, Business Development). Customer Success Manager – CybSafe | Remote (London, UK). Customer Success Manager (CSM).

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. You'll be responsible for ensuring customers are succe

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Minimum 2 years of relevant account managem

We are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and Solution

Customer Success or a similar client-facing role. Customer-centric and product-oriented mindset, focused on driving outcomes and delivering value. Highly empathetic to customer needs, with a strong focus on delivering positive client experiences.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. This includes configuring the system to meet specific client nee

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Proven experience as a Customer Success Manager.

A leading home care company in Greater London is seeking a Customer Success Manager to oversee a substantial partner network of around 2,000 listings. Responsibilities include managing relationships, improving customer service processes, and having tough conversations with partners regarding financi

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? As a Customer Success Manager at Smartly, you'll take ownership o

Enterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100032# DescriptionTrintech is an award-winning AI driven Fintech SaaS organisation and we are s

The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. At Comply, our customers’ success is our suc

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

This role reports to our Customer Success Manager and is part of the wider Sales team. Beyond individual accounts, you’ll contribute to defining what success looks like for our SaaS Customers identifying key health indicators, common risks, and unmet needs. Your success will be measured by custome

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Our team of experts delivers unrivaled insights and leading data and technology sol

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

Technical Customer Success Manager. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

Reporting to the Global Mid-market Customer Success Team Manager, you’ll be part of a team with a clear mission: driving measurable success for every SourceWhale customer. Stage 3: Task Interview with Hiring Manager and Head of Customer Success. As a Launch Manager in the Mid-market Customer Succe

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

Customer Success Manager, EMEA. Manage the sales process from initial contact to contract negotiation and signing, ensuring a seamless handoff to the Customer Success team. Some experience in a sales focused Customer Success role a plus.

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

We’re looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. Data‑driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Customer Success, Account Man

A leading global software company is seeking a Customer Success Manager to manage UK & EMEA accounts. Candidates should have 2-3 years of Customer Success or similar experience, excellent stakeholder management skills, and a data-driven mindset. You will directly influence customer satisfaction and

As a Customer Success Manager at Send, you’ll play a pivotal role in helping our customers realise measurable value from our platform while driving long‑term growth and retention. Reporting to the Head of Customer Support & Success, you’ll act as a strategic partner to your accounts—building

A technology-driven company in Greater London is seeking a Customer Success Manager to drive revenue growth through upselling and cross-selling. Responsibilities include managing customer relationships, feedback, and contract negotiations.

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. The es

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. Ensure a smooth transition from Sales to Customer Success by sup

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Understand and advise customers’ priorities with Contentful, capture and commu