Customer success jobs in Cardiff - Page 2Crear alertas

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A leading B2B SaaS provider is seeking a Customer Success Specialist to drive adoption and increase revenue from existing clients.

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time. Serve as the technica

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision‑makers such as CFOs, CIOs, or CISOs. As a Customer Success Manager (CSM), you will play an in

A leading AI sales company in the United Kingdom is seeking a Customer Success Specialist to help clients build high-performing outbound campaigns. Ideal candidates will have a proactive approach to customer support and a professional demeanor during video calls. Competitive compensation and commiss

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK. As a Customer Success Manager you will be expected to:.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

We are looking for a Customer Success Manager to join our team to train AI models.

Substantial experience in customer success management or a related field. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Attend customer meetings both ad‑hoc and as part of regular governance cadence, support develop

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Engage customers’ senior decision makers to understand their evolving strategy for email se

Finance / Business Valuation, Customer Success or Account Management. Experience in working in Customer Success or studies in Finance (ideally in the valuation sphere) - and an aptitude for the other. Customer Success Manager (CSM) – French Speaking.

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. Candidates must have a proven track record in customer retention, demonstrate strong problem-solving skills, and be fluent in French. The role involves supporting SMB clients, ensur

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

Technical Customer Success Manager, UK (remote). Technical Customer Success Manager. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

As a Customer Success Manager you will be expected to:. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, cust

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success – AI-Driven Fitness Technology. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a hi

The Customer Success Engineer works closely with the Customer Success team to build long-term business relationships with our customers, which helps maintain and grow our business. Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful cus

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Customer Success Manager (CSM). Job function: Information Technology and Customer Service.

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

Create and continuously improve customer success best practices and documentation. Customer Success, Solution Delivery, or a similar role, ideally in B2B SaaS or enterprise software. Customer Success Manager (m/f/d).

Support the development of best practices and contribute to process improvements in customer success. At least 3 years of experience in account management, customer success, or a similar role, ideally in Tech, Payments, or a similar sector. Play a key role in shaping the customer success function in

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting. As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increa

This role focuses on providing excellent customer service and ensuring customer satisfaction. A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A leading software firm in the UK seeks an EMEA Customer Success Manager to serve as the primary contact for customers, ensuring they receive value from the software. This role requires strong customer empathy, analytical skills, and a minimum of 2 years of experience in customer service, ideally in

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. Ideal candidates will

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

United Kingdom - Meeting Insights Customer Success Manager. An ability to connect and build strong relationships with customers’ key stakeholders. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and

A leading digital marketing technology company in the United Kingdom is seeking a Strategic Customer Success Manager to enhance customer relationships and drive retention. The role requires over 7 years of experience in Customer Success and a strong understanding of digital marketing technologies. Y

Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (Technical & Implementation) - UK. Own the customer success plan and project timelines; manage risks, dependencies, and resources to deliver on time and within scope.

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. We are seeking an enthusiastic and customer-focused individual to join our Customer Success team. As a regional custo

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. Senior Customer Succe

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. This remote posi

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Customer Success Manager - Safety/Pharma

Experience in customer success, SaaS, outbound, sales, or GTM tools. You don’t need to be a prompt-engineering or GTM expert — we’ll train you — but you should be comfortable learning AI quickly and explaining best practices clearly to customers. Ensure customers achieve strong, measurable o

A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. The role involves collaborating with sales and internal stakeholders, managing customer accounts, and providing tailored suppor

Customer Success Manager (EMEA) - Field Systems. Join our Field Systems Sales team with a mission to strategically build, retain, and grow our valued customers by showcasing the. This exciting and challenging role requires a successful applicant who is equally comfortable engaging in.

Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes, such as retention, expansion, and upsell. The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realiz

The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Account Management, excellent communication skills, and a background in the cybersecurity industry.

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. At lea

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu