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The successful candidate will play a key role in supporting and growing an established customer base while working closely with technical and commercial teams. Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business bas

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key client relationships. The Customer Success Manager will act as the primary point of contact for a portfolio of strategic clients

The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. Work closely with Sales, Product, Education, Customer Experience and Support teams to align on customer goals and deliver a seamless experience across the custom

The Customer Success Manager (CSM) is a strategic partner to Vistage Chairs, supporting the overall health, experience, and long-term success of their peer advisory groups. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employe

Senior Customer Success Manager. Customer Success, Service Delivery, or a client-facing SaaS role. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

We are looking for a driven and customer-centric Customer Success Associate to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Proficiency with CRM systems, automation tools, and (ideally) customer success platforms. Customer Success, onboarding, support, or ope

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

We are seeking a highly motivated, seasoned, and strategic Senior Customer Success Manager to serve as a founding pillar of our new Customer Success function. We know that creating diverse teams is the most fundamental component to our success and this success can only be achieved by a collective of

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience. Customer-focused mindset with a professional and friendly manner. No prior fintech experience required; any customer s

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

Client Success Manager | Strategic Account Manager – DACH.

This role blends client success, account management, and commercial ownership. You have 3+ years of experience in Client Success, Account Management, or Service Delivery within B2B technology, SaaS, or managed services. This is a great opportunity for a commercially minded Client Success or Account

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Operations Associate - Customer Strategy, Success and Support. Comfort working directly with customers, with strong written and verbal communication. You’ll be trusted with real ownership and the autonomy to shape how customer experience and operations scale from day one.

The role blends programme management, customer success, and commercial awareness, with real influence over outcomes, value realisation, and account growth. Define, track, and report on success metrics including ROI, operational efficiency, compliance, and customer satisfaction. If you're a Senior Pr

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. Working closely with the Operations Director (and the incoming Head of Pharmaceutical Oper

We are seeking a customer‑focused professional with a passion for solving complex business challenges and driving customer success. As part of our transformation, we are building a world‑class Customer Success organization to ensure our customers achieve their goals and unlock the full value of

A leading technology company is looking for a Junior Customer Success Manager to support and nurture relationships with existing clients, predominantly in the FTSE 500. You will manage customer accounts, handle renewals, and identify opportunities for upsell while ensuring a smooth customer experien

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

This is a total accountability Customer Success role where you will be involved in everything from onboarding, through to renewal, adoption and account growth. Customer Success Experience, managing mid-market or larger level accounts. ABR Talent are a specialist recruitment partner supporting start-

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. Customer Success, Account Management, or related role in a B2B cyber/OT environment, preferably with a SaaS or technical product. You will be the primary point of contact fo

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics. Partner with the CEO and SVP of Growth to shape the company's customer success strategy as it scales. Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a bas

The role involves building strategies to maximize customer success, driving platform adoption, and ensuring high retention rates among SMB clients. A restaurant management technology company based in London is looking for a Scaled Customer Success Manager.

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer adoption and experience. As a global leader we’re looking for a Lead Customer Success Manager to drive success as pa

A leading search technology firm in Greater London seeks candidates for a technical role focused on customer onboarding and support. Candidates should have 2–3 years in customer-facing technical roles and prior software development experience, ideally within the SaaS industry.

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

Are you passionate about supporting healthcare IT solutions and ensuring that clinical and operational teams can rely on their systems every day? As a Customer Success Engineer, you will be the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a

Based in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. We pioneered cloud computing and never stopped innovating — that’s why customers from the mos

You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer outcomes at scale. You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hund

A leading global provider of credit intelligence is seeking a Product Specialist to manage customer success in London. Key responsibilities include managing post-sale activities, monitoring key performance indicators, and influencing product decisions based on customer feedback. The ideal candidate

You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deliver real outcomes for our customers. You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across

The position offers a unique opportunity to influence customer success strategies and drive revenue growth. A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships.