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Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments.

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. You will own a portfolio of education customers and be responsible for.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner-Sales & Customer Success.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. This is a uniqu

A leading logistics company in the United Kingdom is seeking a Head of Customer to lead customer strategy and performance across their Newstrade division. The ideal candidate will be responsible for account management, building strategic relationships with key customers, and ensuring exceptional cus

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

Senior Strategic Accounts Customer Success Manager. Senior Strategic Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention. A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption.

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

The ideal candidate will have experience in customer sales and service, a proactive attitude towards customer needs, and an understanding of GDPR. A leading insurance technology company is seeking a Customer Service Executive to enhance customer relationships through inbound and outbound communicati

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Customer Success, Account Management, or a related SaaS role, with experience managing enterpris

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

A forward-thinking technology firm in Greater London is seeking a Senior Customer Success Manager to drive customer success and retention for enterprise customers. The role involves developing strategic account plans, nurturing client relationships, and providing training to enable customers to maxi

Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. A leading marketing technology company based in London is seeking a Senior Customer Success Manager. This role involves managing relationships with existing retail accounts to drive revenu

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

A leading SaaS company in the UK is seeking a seasoned Customer Success leader with over 12 years of experience, including 5 years managing high-performance teams.

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable re

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage and oversee a complex portfolio of projects across diverse utility clients, providing senior-level guidance to your team of Customer Success and Deployment staff. We’re excited to

A technology firm in the United Kingdom is seeking a Vice President of Customer Success to shape the Customer Success organization. You will build high-performing teams, design operational models, and work cross-functionally to enhance customer engagement.

A leading technology firm in London is looking for a VP of Customer Success to drive strategy and manage relationships with clients across EMEA.

A legal technology scale-up in London is seeking a Customer Success Manager to ensure clients fully utilize their platform. Ideal candidates will possess excellent communication skills, strong technical background, and experience in customer service.

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Proven success leading discovery, solution design, and implementation for enterprise customers. Coach a small team of three Senior Solutions and Customer Success Engineers

A leading customer experience company in the United Kingdom is seeking a Manager of Customer Success to lead a diverse team. This role focuses on driving operational consistency, setting clear goals, and leveraging AI to enhance customer success outcomes. The ideal candidate will have a strong backg

Customer Success Management or Service Delivery Management. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager.

A senior customer success manager with at least 1 year of experience in a senior level role, leading growth and expansion plans for enterprise customers. Working on our product data feed management solution, we are seeking highly organised and technically savvy Senior Customer Success Managers who a

Senior Customer Success Manager Package. Senior Customer Success Manager - MarTech - London. They are looking for a Senior Customer Success Manager to manage relationships with existing retail accounts and drive further revenue growth; this is a high touch point role, working closely with clients to

This team is hyper-focused on the health and growth of these valuable customers, and is purely dedicated to their success. By building relationships and proactively engaging with our customers, you will be helping to improve our overall customer retention, secure our future pipeline for new product

Customer‑centric mindset - put the customer’s needs first, actively seek feedback, and continuously strive to improve the customer’s experience with the product or service. A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or

Lead / Head of Customer Success & Support. Lead, mentor, and grow a high-performing team across Customer Success and Support (currently 3 team members with plans to grow), embedding strategic thinking and operational excellence across everything we do. Systematically leverage customer data and insig

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev

We are looking for an Enterprise Customer Success Manager who will partner with Global‑e and ensure the long‑term success of our clients. Senior Enterprise Customer Success Manager. At least 2+ years experience in an Account Management or Customer Success Manager role.

This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers

A leading technology firm in Greater London is seeking a Customer Success Manager to enhance customer relationships and drive success. Ideal candidates will have 2-3 years in customer success or account management, excellent communication skills, and the ability to influence others.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. Provides guidance to global teams on customer‑specific operational requirements and success crite