Trabajos employee relations en ChichesterCrear alertas

Description \nAbout the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries.\n You will be accountable for dealing with complaints and ensuring that our ‘solve on site’ policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. \n Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. \n You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries.\n You will be accountable for dealing with complaints and ensuring that our ‘solve on site’ policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. \n Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. \n You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. \n Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Job Type: Full time We have a new opportunity for a Project Manager to join our team within Vistry South East Midlands, at our site in Sileby, Leicester. As our Project Manager, you will be responsible for planning, coordinating, and overseeing construction projects from start to finish. They manage budgets, schedules, resources, and teams to ensure the project is completed on time, within budget, and to the required quality standards. The role involves liaising with Partners, Customers, contractors, and stakeholders, as well as handling risks, issues, and compliance Knowledge and experience of volume Timber Frame unit delivery is essential, as is the ability to lead a project team in a positive, safe and methodical manner. Full competence with all aspects of safety relating to large timber frame sites, especially fire safety is essential. Vistry have several developments in Leicestershire and surrounding areas that will provide continuity, along with career progression for the right candidate The project is a greenfield site in Leicester consisting of 288 timber frame units, up to 2.5 story. There is a mix of Open Market Sale and pre-sold plots for our HA partner, with all timber frame kits supplied by our own in-house manufacturing facility, also located in Leicester We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Experience working on large new build timber frame housing developments, • Experience in the management of Health and Safety relating to timber frame sites, • Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality, and best use of available resources, • Excellent interpersonal skills, • Creates a positive environment which drives a culture of respect and mutual support within their team, • Valid First Aid at Work Certificate, • NVQ Level 6 -7 BTEC diploma in Building Construction or similar, • Valid Scaffold Inspection certificate, • Valid LOLER certificate, • Qualified to the required CIOB Grade applicable at the time in accordance with group policy, • Valid SMSTS Certificate, • Ensure the safety and welfare of all individuals involved, in line with Vistry's safety policy., • Set and maintain site and sales presentation, • Foster continuous safety improvements across the project., • Lead the successful completion of the project, maintaining high standards in quality, time, and client relations., • Manage internal and external teams to meet project goals., • Develop and coach team members, encouraging growth and providing constructive feedback., • Motivate and engage employees to drive excellence in project delivery., • Maintain positive relationships with customers and stakeholders., • Oversee all project-related communication., • Develop plans to ensure resource and supply chain requirements are met., • Lead and facilitate key project meetings with stakeholders., • Identify and manage any additional work, ensuring clear cost agreements., • Integrate commercial considerations into decision-making processes., • Regularly review and manage the project programme to ensure timely completion., • Ensure adherence to Vistry's on-site processes. Join us in making Vistry. #LI-KM1

Description About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our solve on site policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our solve on site policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!c272c101-f45c-4783-b4a0-50ad222b87c0

Are you passionate about developing people strategies that drive organisational success? Join a forward-thinking organisation operating within the diverse industrial sector, based in the vibrant city of Chichester. As a growing business renowned for its commitment to staff development and innovation, they are seeking a dedicated HR & Recruitment Advisor to support their ambitious growth plans. This is an excellent opportunity to work within a collaborative environment that values initiative, professionalism, and continuous improvement. Competitive salary, comprehensive benefits package, and opportunities for personal and professional development await. What will the HR & Recruitment Advisor role involve? Partnering with managers across the organisation to provide expert HR guidance and support, ensuring best practices are followed Managing end-to-end recruitment processes, from crafting compelling job adverts to conducting interviews and onboarding new hires Overseeing employee lifecycle administration, including onboarding, contracts, amendments, and offboarding procedures Cultivating positive employee relations by handling grievances, disciplinary actions, and conducting fair investigations Supporting performance management initiatives, organising training sessions, and tracking progress to promote a motivated and high-performing workforce Suitable Candidate for the HR & Recruitment Advisor vacancy: Proven experience in HR ...

Leading on a wide range of employee relations cases including disciplinaries, grievances, absence management, and investigations. Solid experience in an Employee Relations Manager (or similar) role. Building strong, effective relationships with trade union representatives.

Employee Relations Case Manager. Employee Relations Case Manager.

Provide clear, pragmatic HR advice and guidance to managers and employees on performance, attendance, employee relations, and other complex HR matters. Whether it’s advising on complex employee relations matters, supporting growth and change, or helping businesses build strong foundations through

Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor. Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations?

My client, a leading brand in the airline sector, is looking for an employee relations manager to join their global employee relations team on a fixed term 12 month contract. This person will help shape the transformation of their international employee relations strategy globally. Experience managi

Managing Director - Workplace, Employee Relations Consultancy. At the heart of our client’s growing business is training and services consultancy, uniquely related to specialised workplace and employee relations/ organisation development. You’ll be part of a close-knit Board team, led by the Tru

This is a senior ER role, partnering closely with leaders and HR colleagues to deliver high-quality, pragmatic advice on complex and high-risk employee relations matters. You will work proactively, using insight and data to identify trends, anticipate challenges and drive continuous improvement acro

Develop and maintain relationships with our partners in Employment Legal, Employee Relations and Regulatory Affairs and Security Investigations and Assessments. HRBP role, Employee Relations Advisory role, or equivalent experience as an employment attorney practicing employment law. Experience in em

Elevation Recruitment Group is seeking an experienced Employee Relations Manager for a client based in West Yorkshire. This influential role requires solid experience in managing employee relations activities in a unionised environment, including handling TUPE processes.

Teleperformance Ltd is looking for an HR Employee Relations Specialist to be the primary contact for guidance on complex employee relations matters. The ideal candidate will have a formal HR qualification, CIPD membership, and at least two years of experience in HR employee relations, particularly i

UCLH, with their outstanding reputation in safe, personal, coordinated care for their local community, are seeking an enthusiastic Senior Employee Relations Advisor to join their committed team in a flexible and rewarding role. Experience of dealing with a range of employee relations matters. Workin

The Employee Relations Manager will lead on employee relations across the organisation, ensuring a fair, consistent, and legally compliant approach to managing employee issues. Significant experience in employee relations or HR with a strong focus on ER. Develop, review, and maintain employee relati

We are looking for an experienced Employee Relations Specialist to support the delivery of a specialist Employee Relations service to the bank. Providing end-to-end support to managers on employee relations issues, including employee grievances, investigations, disciplinary matters, whistleblowing a

As a leader, you’ll guide a team of ER Consultants, setting the tone for how we approach employee relations, with care, integrity, consistency, and keeping the employee experience at the centre. You will oversee a team of ER Consultants, ensuring a consistent and high-quality approach to employee

Employee Relations & Payroll Specialist. This is a varied, hands‑on role ideal for someone who enjoys balancing employee relations with operational HR responsibilities, and who thrives in a scaling business environment. Support managers with employee relations matters, offering practical and compl

A leading environmental services company is seeking an Employee Relations Specialist to provide expert guidance on employee relations matters. This position offers a hybrid work model, a competitive salary, and various employee benefits including a car allowance and private medical insurance.

We are looking for an Employee Relations (ER) Co‑ordinator to join our People Team and provide accurate, timely and proactive administrative support to the Employee Relations function. Has a genuine interest in Employee Relations and a desire to build a long‑term career in this sector. Employee

A leading contemporary arts college in the UK is seeking an experienced ER Specialist to lead various employee relations cases.

HR Heads Ltd is seeking an Employee Relations Change Specialist for a 12-month fixed-term contract in the UK. This role involves partnering with change and transformation teams to embed employee relations at the heart of organizational design and restructuring. The specialist will shape employee rel

A local charity in England is looking for an HR Officer specializing in Employee Relations. You'll provide expert advice to managers, lead on HR compliance activities, and enhance employee relations processes. The ideal candidate will have significant experience in managing various employee relation

A financial services firm in London is seeking an experienced Employee Relations Manager to lead their HR Advisory team. This role involves managing HR queries, improving processes, and supporting training for employees.

A leading organization in the energy sector is seeking an Interim Employee Relations Specialist for a 6-12 month fixed-term contract.

We’re seeking a talented Senior Employee Relations Adviser to join our team in London, which is responsible for working closely with the Employee Relations Manager, the HR Business Partners, and the HR Services team to provide proactive and commercial HR advice and guidance to the business to assi

Head of HR Business Partnering & Employee Relations. This interim leadership role will oversee People Partnering and Employee Relations, ensuring a commercially focused, compliant, and effective people plan. Leading the Employee Relations function, including the ER Manager and ER Advisors.

You will leverage your expertise to provide HR consultancy, manage employee relations, and enhance the recruitment process.

A global toy manufacturer is seeking an experienced Employee Relations professional to manage cases and drive inclusive practices in APAC. The ideal candidate has at least 8 years of experience in Employee Relations and strong communication skills. This role allows you to influence workplace culture

A well-known UK retailer is seeking an Employee Relations Manager to lead on employee relations, manage complex cases, and provide expert guidance on legislation. Join us in shaping a positive employee experience.

This role involves handling employee relations inquiries, managing recruitment processes, and ensuring compliance with UK employment laws. A leading recruitment consultancy is seeking an HR Coordinator to support various HR functions across the employee lifecycle.

In this busy and rewarding role you will be responsible for providing successful solutions to the employee relations issues based on employment law, expertise and business knowledge. Experience of working in an employee relations and policy focused role, including extensive knowledge of employment l

A leading human resources organization is seeking an Interim Employee Relations Manager for a 6-month engagement in Essex. This pivotal role involves leading complex employee relations matters, ensuring fair and legally compliant outcomes.

Extensive experience in Employee Relations within the financial services sector. We are looking for an experienced Senior Employee Relations (ER) Manager to work alongside the Head of ER in shaping and delivering the ER strategy for a leading fintech organisation. We are looking for an Employee Rela

A leading multinational technology company is seeking a seasoned Manager, Employee Relations UKI & MEA to support staff and supervisors while guiding a team of ER Consultants. This London-based hybrid role requires expertise in UK employment law, strong influencing skills, and a dedication to enhanc

A leading fintech company in London is seeking an Employee Relations Manager to design and enhance their global employee relations approach. The ideal candidate will have over 6 years of experience in employee relations, focusing on developing frameworks, policies, and systems that support the Peopl

Experience in advising on employee relations issues, including investigations performance and reorganizations in an Employee Relations role. In this role, you will be a part of the Employee Relations (ER) team at Google DeepMind (GDM), where upholding company values with integrity to enable outcomes

We’re looking for an experienced Employee Relations Manager to design and elevate our global ER approach. Build & Enhance Employee Relations Capability. Assess and strengthen Employee Relations case management practices by identifying opportunities where tooling could add value, and designing and

This hands-on role involves supporting a busy operational environment, focusing on employee relations and practical HR advisory while maintaining HR processes during a period of change and growth.

A reputable public sector recruitment agency is seeking an Employee Relations Manager for a 6-month hybrid contract in the East Midlands.

A leading charity is seeking an Employee Relations Specialist to enhance the employee experience.

Strategic Oversight – Ability to provide strategic direction and oversight in employee relations matters. Minimum of 7 years of experience in an employee relations specialist or HR generalist role. Guidance and Compliance – Provide expert guidance to management on employee relations matters incl

Interim Employee Relations Manager. This is a pivotal role within the organisation, where you will lead on complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes across the workforce. Provide expert guidance on employee relations issues, including grievances, d

The successful candidate will advise managers on HR and employee relations matters, ensuring compliance with employment laws.

This role focuses on developing strong relationships with managers and employees, managing employee relations cases, and ensuring compliance with employment law. An international educational institution is seeking an Employee Relations Manager in Edinburgh.

A leading HR solutions provider is seeking an Employee Relations Operations Administrator in Liverpool. In this role, you will provide expert support for employee absences, collaborate with health services, and develop training to improve attendance.