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Job Title: Head of Operations Industry: Pharmacy/Healthcare/Care Location: Greater Derby Salary: Up to £90K + Package Purpose The Head of Operations is responsible for the leadership of high quality, profitable care services across their region. The role drives delivery of customer experience and growth, commercial business performance and effectively manages key operational risks & compliance requirements. Responsibilities Customer & Operations • Use customer insight and data to deliver excellent service and resolve escalated complaints., • Lead day-to-day regional operations, ensuring consistency and high performance across all branches., • Monitor KPIs and implement improvement plans to meet targets. Leadership • Build, lead, and develop a high-performing Area Management team aligned to company values., • Contribute to divisional leadership and support strategic decision-making., • Oversee workforce planning, recruitment, performance management, and employee relations., • Represent the organisation with external stakeholders Quality, Risk & Compliance • Partner with Quality teams to drive improvements, manage risk, and maintain strong regulatory ratings., • Lead audits, investigations, and incident/complaint responses., • Ensure effective processes, operational consistency, and out-of-hours service continuity. Commercial • Develop and deliver the regional business plan aligned to divisional goals., • Manage financial performance, growth, and cost control with the Finance Business Partner., • Work with marketing and operations to maximise new business and support branch expansion. Skills & Experience • Multi-site leadership experience within Pharmacy, Healthcare or equivalent., • Strong understanding of healthcare regulations, • Quality-focused, commercially astute, and experienced in managing financial performance., • Strong communicator and people leader with expertise in coaching, recruitment, and ER., • Proven track record in delivering excellent customer service., • Relationship builder, resilient change leader, • Full driving licence and willingness to travel

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

We have a fantastic opportunity for an Employee Relations Advisor to join our existing ER team. Acting as the first point of contact and taking the lead in supporting a broad range of ER-related issues you will report directly to our Employee Relations Manager.

Responsibilities involve managing employee relations, supporting HR processes, and analyzing data.

We have a fantastic opportunity for an Employee Relations Advisor to join our existing ER team. Acting as the first point of contact and taking the lead in supporting a broad range of ER-related issues you will report directly to our Employee Relations Manager.

A global technology leader is seeking a Labor Relations Manager to shape labor relations strategy for their corporate team. The ideal candidate will have experience in employee relations, a deep understanding of EU labor laws, and fluency in English along with another European language. Responsibili

Vice President (VP) - Global Employee Relations Governance and Compliance. These include bonus, employee support assistance and employee discounts. Please be aware that the priority will be given to employees identified as being at high risk.

You will provide guidance on employee relations matters, conduct investigations into grievances, and manage consultative actions such as TUPE. Minimum 7 years experience in employee relations or HR generalist functions, strong UK employment law knowledge, strong communication, and negotiation skills

A leading beverage company in the UK is seeking an Employee Relations and Business Change Manager to oversee critical organisational transformation projects and manage employee relations casework. Ideal candidates will have deep expertise in employee relations and the ability to navigate complex leg

A well-respected educational trust in Greater London is seeking an experienced Employee Relations Manager to lead complex employee relations activities. This influential role involves providing expert advice to senior leadership, managing casework, and embedding legally compliant practices while fos

A leading media and entertainment company in Greater London is seeking an experienced ER Manager to oversee a team dedicated to employee relations. The ideal candidate will have a strong understanding of employee relations, leadership experience, and the ability to drive improvements.

This role involves leading a team of ER Advisors and managing complex employee relations cases, including disciplinary and grievance issues. The ideal candidate will have strong experience in employee relations, a solid understanding of UK employment law, and excellent communication skills. A leadin

This role focuses on managing complex employee relations, ensuring compliance with HR policies, and contributing to strategic initiatives for employee engagement. This position offers a competitive salary, annual performance bonus, and various employee benefits.

A leading accountancy and business advisory firm in London seeks an Employee Relations Lead for a 6-month FTC. This role involves overseeing the Employee Relations function, leading a team of 13 professionals, and ensuring compliance with employment laws.

The role focuses on managing complex employee relations, ensuring compliance with HR policies, and contributing to strategic initiatives for employee engagement. Manage complex employee relations cases and advise on appropriate actions in line with policy. Contribute to strategic initiatives for emp

As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. Take ownership of external relationships including external legal advisors and occupational health, to ensure strong commercial relationships to bri

Have you experience of developing and implementing works council and trade union strategies to support organizational goals? Do you enjoy working in a fast-paced and engaging environment where you can make a difference to the employee experience? Labcorp are recruiting for an experienced employee re

A Employee Relations Authority: You have in-depth knowledge of employment law and HR policies, confidently guiding managers and employees through intricate and sensitive ER situations, from grievances to complex investigations. Employee Relations Advisor - Corporate. Employee Relations R Advisor –

A dynamic consultancy firm is looking for a Senior Employee Relations (ER) Business Partner to provide expert guidance and support in crucial growth programmes. The ideal candidate will have extensive employee relations experience and the ability to interpret legislation in a commercial context.

A leading contemporary arts college in the UK is seeking an experienced ER Specialist to lead various employee relations cases.

Proven success in employee relations, including sickness absence, TUPE, and HR projects. Senior HR Employee Relations Advisor (Sickness Lead). Senior HR Employee Relations Advisor (Sickness Lead).

Employee Relations Specialist page is loaded## Employee Relations Specialistlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2505457Join us as an Employee Relations Specialist to take your career to the next level with a global market leader. Build and sustai

With an overarching goal to provide professional, comprehensive, business focused and timely Employee Relations advice to key stakeholders in the business, the ER Consultant at Carnival UK take ownership over a high volume of complex caseloads, and support and coach managers, both within the shore-b

A global life-science leader is seeking a Senior Employee Relations Manager to develop work council strategies for its non-US locations. Ideal candidates should have over 5 years of experience in employee relations, strong negotiation and communication skills, and be familiar with employment laws ac

A global financial services group is seeking an experienced Employee Relations Advisor to join its London team. The successful candidate will manage employee relations, provide guidance on investigations, and ensure compliance with laws across European jurisdictions. This role is vital for fostering

A national business in London is looking for an experienced HR Business Partner with a strong focus on Employee Relations. Act as a trusted advisor on employee relations issues for managers and stakeholders. Manage complex employee relations cases from start to resolution.

The Employee Relations Manager at SweetTree is a dynamic and pivotal role responsible for delivering a highly efficient and effective Employee Relations (ER) service. The ER Manager shapes SweetTree’s Employee Relations and reward strategy, suggests and implements process improvements, stays abrea

A global data science company seeks a Senior Employee Relations Specialist for a 12-month FTC in London. The ideal candidate will have effective case management skills and the ability to support HR partners in employee relations matters.

You'll head up a small team of Employee Relations Advisors, ensuring the smooth and consistent handling of all ER cases across the business. Proven track record in employee relations, including managing a team. If you're an experienced Employee Relations Manager who's ready to make an impact in a dy

A global technology company is looking for an experienced Employee Relations Manager to design and enhance their ER approach. Candidates should have 6–10+ years of experience in Employee Relations, a strong understanding of employment law, and excellent communication skills.

A leading lifestyle brand group in England is seeking an experienced Employee Relations Manager to lead their ER function. Ideal candidates will have strong knowledge of UK employment law and demonstrated employee relations expertise in a fast-paced environment. The company offers a supportive cultu

A leading healthcare organization in Greater London is looking for a Senior Employee Relations Advisor to join the Employee Relations Team. Experience in employee relations and a strong understanding of employment law are essential.

A national charity is seeking an Employee Relations and Change Specialist. This hybrid role in London involves managing employee relations cases, guiding managers, and supporting organizational change. The ideal candidate will have a strong background in employee relations, knowledge of UK employmen

Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver lega

Build strong relationships with leaders, HR, staff representatives and stakeholders to embed good ER practice and strengthen management capability.

As our Employee Relations Lead, you’ll be the person everyone turns to when situations get complex.

Employee Relations experience, including designing and implementing ER frameworks. Link to Privacy Policy Link to Cookie PolicyWe’re looking for an experienced Employee Relations Manager to design and elevate our global ER approach. Lead implementation of new systems, workflows, and tooling that

Working in collaboration with the Employee Relations Team, you will apply relevant employee relations approaches and solutions to provide clarity and support to our HR Team and line managers. Build and sustain strong business relationships to influence their approach and promote good employee relati

Interim Employee Relations Manager. This is a pivotal role within the organisation, where you will lead on complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes across the workforce. Provide expert guidance on employee relations issues, including grievances, d

As Senior Manager for our Employee Relations function, you’ll need to be able to:. Develop and lead training and development for the People team and managers on employee relations practices. Senior Manager, Employee Relations.

Ready to be the ER authority that makes a real impact? We’re on the lookout for a dynamic Employee Relations Specialist who grows with solving complex people challenges in a swift and effective manner and is passionate about driving positive employee experiences. In this pivotal role, you'll be at

Act as the Trusts subject matter expert for employee relations, providing authoritative advice on complex and high-risk cases. You will be an experienced Employee Relations professional with a strong track record of managing complex ER casework and supporting senior leaders in a fast-paced environme

This is a senior, influential role responsible for leading complex employee relations activities, providing expert advice to Headteachers, Senior Leadership Teams (SLT) and line managers, and embedding consistent, legally compliant ER practice. Act as the Trust’s subject matter expert for employee

Are you ready to shape the future of labor relations at scale in one of the world's most customer-obsessed companies? Amazon's Global Corporate Employee Relations (GCER) team seeks an experienced labor relations leader to drive our regional strategy and elevate employee experience across EMEA. Labor

As a Senior Employee Relations Specialist in our Employee Relations function, you’ll need to be able to:. Senior Employee Relations team. People team as part of our Employee Relations Centre of Excellence.

A leading audio storytelling provider seeks an Employee Relations & Human Resources Manager for their London office. This role combines strategic employee relations expertise with hands-on HR partnership. Responsibilities include managing employee relations casework, conducting investigations, and a

To lead and embed a consistent, fair, and principle‑led Employee Relations (ER) framework across HeliosX. Significant experience leading Employee Relations in a complex, high‑growth organisation. Oversee and provide strategic direction of ER casework (informal and formal) across all employee gro

A leading global insurance provider is seeking an Employee Relations Specialist to enhance their HR support and manage complex employee relations issues. Strong interpersonal skills and analytical abilities are essential for building relationships and influencing stakeholders.