Automatic Coffee Machine Engineer
10 days ago
Birmingham
Position Overview The Automatic Coffee Engineer (Coffetek Vitro Specialist) is responsible for installing, configuring, servicing, and optimizing Coffetek Vitro automatic coffee machines across customer sites. This role requires strong technical ability in mechanical, electrical, and software systems, along with expert knowledge of Vitro product lines. The engineer ensures reliable performance, consistent beverage quality, and excellent customer support for all Coffetek Vitro equipment. Benefits • Tools, uniform, and mobile phone/tablet provided., • Full training onCoffetek Vitromachines and ongoing technical development., • Opportunities for careerprogression within the technical team., • Competitive salary with overtime availability., • Company pension scheme, paid holidays, and additional perks. Installation & Commissioning • Install and set up Coffetek Vitro machines (e.g., Vitro S1, S3, S4, M Series)., • Configure recipes, software settings, payment modules, and user interface screens., • Diagnose and repair mechanical, electrical, and software faults specific to Vitro systems., • Perform regular preventive maintenance, including brew-unit servicing, grinder calibration, cleaning cycles, valve replacements, and descaling., • Utilize Coffetek diagnostic tools, firmware menus, and error codes to troubleshoot efficiently., • Fine-tune beverage recipes, temperature settings, and grinder adjustments for optimal quality., • Review usage data and error logs to maximize uptime and machine reliability., • Train clients and staff on machine operation, cleaning routines, software navigation, and first-level troubleshooting., • Provide responsive on-site and remote technical support for Vitro machines., • Ensure all installations meet manufacturer guidelines, safety standards, electrical requirements, and hygiene regulations., • Experience servicing automatic or super-automatic coffee machines; Coffetek Vitro experience strongly preferred., • Technical background in mechanical, electrical, or electromechanical engineering., • Strong troubleshooting skills and familiarity with machine diagnostics and firmware menus., • Understanding of coffee extraction, grinder calibration, and automated milk/soluble systems., • Strong communication skills and the ability to support both technical and non-technical users., • Certified training on Coffetek or Azkoyen Group equipment., • Experience with telemetry/IoT platforms (e.g., Coffetek Distance Selection, machine monitoring solutions)., • Background in vending, OCS (Office Coffee Service), or food-service equipment engineering., • Full-time, • Field-based, on-site service, • Travel to multiple customer locations requiredIf you think you're right for the job Apply Now! JBRP1_UKTJ