Duties and Responsibilities: - Develop, implement, and manage social media strategies across various platforms including Facebook, Twitter, Instagram, and LinkedIn. - Create engaging content tailored to each platform that aligns with the brand's voice and objectives. - Monitor social media channels for trends, customer feedback, and engagement opportunities. - Analyse performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly. - Manage online communities by responding to comments, messages, and inquiries in a timely manner. - Stay updated on industry trends and emerging technologies to keep the brand at the forefront of social media marketing. - Coordinate public relations efforts to enhance brand reputation and visibility. Skills/Qualifications - Proven experience in social media management and public relations is essential. - Strong understanding of various social media platforms and their respective audiences. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work independently as well as collaboratively within a team environment. - Proficiency in using social media management tools and analytics software. - Creative mindset with the ability to generate innovative ideas for content creation. - Strong organisational skills with the ability to manage multiple projects simultaneously. .
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
SELF- EMPLOYED POSITION [ If you are currently pursuing your undergraduate studies and hold a student visa, we kindly ask that you refrain from applying, as visa restrictions unfortunately do not permit self-employed status. Thank you for your understanding.] Job Summary We are seeking an enthusiastic and dynamic Brand Ambassador to represent our brand and engage with customers in a positive and impactful manner. The ideal candidate will be passionate about our products, possess excellent communication skills, and have a strong ability to market our brand effectively. As a Brand Ambassador, you will play a crucial role in enhancing brand awareness and driving customer loyalty. Duties - Actively promote the brand through various channels, including events, social media, and direct customer interactions. - Engage with customers to provide information about products and services, ensuring a high level of customer service. - Conduct market research to gather insights on customer preferences and competitor activities. - Collaborate with the marketing team to develop promotional strategies that align with brand objectives. - Represent the brand at events, trade shows, and community activities to increase visibility. - Collect feedback from customers to improve product offerings and overall customer experience. Requirements - Proven experience in a customer service or sales role is preferred. - Strong communication skills with the ability to engage effectively with diverse audiences. - Bilingual abilities are a plus, enabling effective communication with a broader customer base. - Demonstrated ability to market products and services creatively and persuasively. - A proactive approach to problem-solving and the ability to work independently as well as part of a team. - A genuine passion for the brand and its values, along with a desire to learn more about the industry. Why Join Us? - Competitive Earnings: The more effort you put in, the greater your income potential. - Transparent Process: Clear guidance on your earning potential and expectations provided during the interview. - Professional Development: Gain valuable experience in the financial services industry. How to Apply Ready to take the next step in your career? Send your CV along with a short cover letter detailing your experience and interest in the position. Important: Ensure you fully understand and agree to the commission-based nature of this role before applying. Take charge of your career today and join a company that values growth, innovation, and success!
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.
Job Title: Social Media & Marketing Manager Temp (Maternity Cover) Location: Hybrid/Remote – 1 day per week (Tuesdays) in office. Shepherd’s Bush, London. Contract: Temporary (April 1, 2025 – August 1st, 2025) Salary: £40,000 Pro rata Full Job Description We are looking for a creative and proactive Marketing Temp to cover maternity leave from April 1, 2025, to August 1st, 2025. Working closely with our current head of marketing during April and then reporting directly to our CEO, the successful candidate's role will be to support, maintain and enhance the impeccably high standards of implementation and delivery across the day-to-day activities of the brand. This role requires an individual that has all round marketing knowledge with a strong focus on content creation and social media management. This role will involve working with both US and UK team members, agencies and brands. You’ll be working on a hybrid basis, with one day per week in our Shepherd’s Bush shared working space. You must be able to independently develop recipes using our products and film, edit and post this content to social media. Qualifications / Experience required: Bachelor’s degree Marketing experience: 3-5 years Social media experience: minimum of 3 year This is a brilliant opportunity for an ambitious and self-driven candidate to join a rapidly growing and exciting company where your responsibilities will include: Content Creation & Social Media: Owning, maintaining and adapting The Foraging Fox social media content plans and calendar according to in-store and online retail promotional / awareness building activities. Develop, film, and edit high-quality recipe videos independently. Write engaging copy for Instagram, LinkedIn, events, and website content. Promote user engagement, increase numbers of followers and direct D2C sales. Brand & Event Management: Leading the calendar of consumer events / festivals and trade shows for both the UK and US and develop the consumer journey experience on site. Edit and prepare marketing assets for campaigns and activations. Coordinate deliveries and show briefs for events and brand initiatives. Attend UK events and manage setup/ takedown. Manage staff and capture content for social media. Influencer Management: Communicate with existing influencers. Source new content creators, plan deliverables. Arrange product send-outs. Website Management: Update news section. Manage any new website changes needed. Update website photography to reflect any product changes. Photography/Graphic & Asset Management: Keep shared dropbox files for photography up to date with most recent photography Create briefs for photoshoots and book photography. Work with a number of external agencies both UK and US to ensure retailer photography is correct and where necessary fix any errors. Main point of contact for in-house marketing teams amongst our retail partners. Drafting marketing materials, web copy, brochure copy and consumer liaison copy. Being responsible for briefing third party creative teams on execution e.g. ad/banner artwork and photography bibles, as examples. Use Canva & Photoshop to create and edit briefs, presentations and decks. About You: Proven experience in social media content creation and video editing. Confident in working independently Copywriting skills for social media, events, and websites. Highly organized with experience in event planning and logistics. Able to prioritize tasks and work efficiently within deadlines. Why Join Us? - Opportunity to work in a fast-paced, creative environment. - Gain hands-on experience with a global brand. - Hybrid with a collaborative team. How to Apply: Apply with CV and link to portfolio (Must including examples of recipe/ food video content) Only candidates that apply with this will be considered. Interview process: Stage 1: Initial chat with Head of Marketing Stage 2: Chat with CEO & Head of Marketing Stage 3: Meet the team + Present example project. Stage 4: Feedback given/ Final offer if successful. Job Types: Full-time, Temporary Contract length: 4 months Pay: £40,000 Pro rata Schedule: Monday to Friday Work Location: Hybrid remote in London W6 7NL Start date: 01/04/2025
- Hourly Pay: Up to £12.75 (£13.50 from 31st March) - Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift • Generous in-store discounts • Structured training and onboarding plan • Career development opportunities • Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**
Key Responsibilities: Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations. Qualifications & Skills: Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word). Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage. Excellent communication and problem-solving skills, with a proactive and results-driven approach. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Managing bookings, either in person, over the phone, or online Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding Providing a point of contact for customer feedback and helping to resolve any customer issues Providing personalised service and assistance for large parties of guests and VIPs Ensuring cleanliness and hygiene standards are met in the front of house area Assisting with the opening and closing of the restaurant Learning the food and beverage menu
Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Key Responsibilities: Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. Food Service: Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. Cleanliness & Organisation: Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. Team Collaboration: Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Benefits: Competitive hourly wage: £11.50 – £13 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
We are seeking a knowledgeable and passionate Health Care Trainer to provide training and guidance to healthcare professionals. This part-time role involves conducting training sessions, developing educational materials, and ensuring that healthcare staff are well-equipped with the latest industry knowledge and skills. Responsibilities: Develop and deliver training programs for healthcare professionals Conduct online training sessions Stay updated with healthcare industry standards and best practices Assess trainees' progress and provide feedback Prepare educational materials and resources Requirements: Background in healthcare (e.g., nursing, medical training, healthcare administration) Previous experience in training or teaching preferred Strong communication and presentation skills Ability to adapt training methods to different learning styles Certification in training or education is a plus
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
Key Responsibilities: - Design visually appealing graphics for social media, websites, newsletters, and other marketing materials. - Develop branding elements, including logos, flyers, and promotional content. - Collaborate with the team to ensure designs align with our brand identity and messaging. - Edit and refine visual content based on feedback. - Stay up to date with design trends and bring fresh ideas to the table. Requirements: - Proficiency in graphic design software such as Adobe Photoshop, Illustrator, Canva, or similar. - Strong creativity and an eye for detail. - Ability to translate concepts into compelling visuals. - Excellent time management and ability to meet deadlines. - Prior experience (professional or personal projects) is a plus but not required. What’s in It for You? - Gain valuable experience and expand your portfolio. - Work with a supportive and collaborative team. - Flexible working hours to fit around your schedule. - A chance to make a real impact through your creativity. - Potential for a recommendation letter and networking opportunities.
As a Sales Advisor, you will play a pivotal role in driving sales growth by advising and supporting customers on underfloor heating products and systems. Your goal will be to understand customer needs, provide tailored solutions, and build long-lasting relationships that contribute to our company’s success. Key Responsibilities ** Customer Engagement:** Act as the first point of contact for customer inquiries via phone, email, or in-person (events). Build rapport with customers, understand their needs, and provide expert advice on suitable underfloor heating products and systems. ** Sales Process Management:** Prepare and follow up on quotes, ensuring timely communication with customers. Proactively identify and pursue new sales opportunities to meet and exceed targets. Maintain a pipeline of leads, ensuring accurate record-keeping in the CRM system and timely follow ups and call backs on provided estimates. ** Technical Knowledge:** Stay up-to-date with product specifications, installation requirements, and industry trends. Educate customers on the benefits, energy efficiency, and installation of underfloor heating systems. ** Collaboration:** Work closely with the technical and operations teams to ensure seamless delivery and installation for customers. Work collaboratively with the wider sales team. Provide feedback to management on customer needs, market trends, and potential improvements. ** Customer Satisfaction:** Ensure a positive customer experience by addressing questions and resolving any concerns promptly and professionally. Qualifications and Skills Preferred: Proven experience in a sales or customer service role. Strong communication and interpersonal skills. Ability to understand technical information and explain it to customers in a clear and approachable manner. Proficiency in using CRM systems and Microsoft Office Suite. Self-motivated with a results-driven approach. Desirable: Knowledge of underfloor heating systems or related products. Experience in B2B and B2C sales. Familiarity with energy-efficient or sustainable solutions. ** What We Offer** Competitive base salary plus commission. Comprehensive training on products and systems. Opportunities for career development and progression. Supportive and dynamic work environment. Employee discounts on company products.
Duties and Responsibilities: - Oversee daily operations of the takeaway and delivery service, including staffing, scheduling and inventory management. - Conduct performance evaluations and provide ongoing training and development for team members. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Develop and implement marketing strategies to promote the takeaway and delivery service. - Ensure that all food products meet the food’s quality standards and specifications. - Manage online ordering platforms and ensure they are functioning correctly. - Manage financial aspects of the takeaway and delivery service, including budgeting, sales, expenses, and profitability, forecasting and reporting. - Ensure customer satisfaction by providing excellent service and addressing customer complaints. - Develop and implement policies and procedures to ensure compliance with food safety regulations. - Motivate and lead a team of staff to achieve sales and profit goals. - Ensure timely delivery of orders and monitor driver performance. - Monitor and maintain inventory of food, beverages and supplies. Skill/experience/qualifications: - Relevant experience in a similar role - Proven ability to lead and manage a team - Familiarity with online ordering platforms and delivery management systems - Strong understanding of food safety regulations - Knowledge of health and safety regulations applicable to food service - Experience with inventory management and financial reporting - Strong communication and customer service skills - Passion for culinary arts, creativity in menu development, and an understanding of current food trends - Experience managing delivery drivers
We are looking for Hosts and Hostesses to work with us at Allianz Stadium Twickenham for the Rugby Hospitality in February and March. Various shift timings: Saturday 22nd February (England v Scotland) All staff arrive onsite at 30 mins prior to shift starting. shift options: 10.45am - 8pm £120.25 11am - 7.45pm £113.75 12pm - 5pm £65.00 Sunday 9th March (England v Japan) All staff arrive onsite at 30 mins prior to shift starting. shift options: 9am - 6.15pm £120.25 9.30am - 6pm £110.50 10.30am - 3.30pm £65.00 All staff paid PAYE on our monthly payroll. Job role: Meet and greet Guest check in and registration Taking guests to tables / boxes Drinks service Feedback forms Delivering premium service Immaculate presentation Ensuring all guests are having the best possible sports hospitality experience Uniform- Ladies- a knee-length dress is provided. You will need to bring your own black court shoe heels, and smart black flats, and flesh tights. Gents- you will need to provide your own black suit, white shirt, black tie and smart black shoes. We look forward to receiving your application!
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Role Type: Freelance/ Part-Time, Full-Time Location: Local (KT2) We are a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced Filmmaker what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Flexibility - Resourceful - Problem Solving - Time management - Attention to detail - Focus on Quality - Technical Knowledge - Thinking outside of the box - Visual Storyteller - Strong Communicator - Versatile Skill Set - Self-motivated & Proactive - Collaborative Spirit - Leadership & Mentorship - Adaptable & Open to Feedback - Optimistic Responsibilities: - Create compelling short films, brand storytelling content, and creative video projects that align with brand values and identity. - Work with the Creative Director to develop visual concepts and translate them into cinematic experiences. - Manage the cinematography, lighting, and camera setups for shoots. - Edit and post-produce video content to ensure high-quality final deliverables. - Collaborate closely with other creatives, including editors, motion designers, and photographers, to ensure cohesive storytelling. - Stay current on trends and techniques in filmmaking and cinematography. - Oversee pre-production planning, including script development, storyboarding, location scouting, and equipment selection to ensure smooth execution of the shoot. - Ensure proper post-production workflow, including sound editing, color grading, and visual effects integration, maintaining consistency and creativity throughout the process. - Manage project timelines and deliverables, ensuring that each project is completed on schedule and meets all deadlines. - Maintain strong communication with clients and stakeholders to ensure their vision is accurately brought to life while incorporating feedback. - Assist in developing creative briefs and pitches for potential projects, helping the team secure new opportunities and business. - Contribute creative ideas and innovative solutions to projects, helping push the boundaries of visual storytelling and cinematography. - · Handle equipment maintenance and troubleshooting, ensuring all tools and gear are in working order before and during shoots. - Qualifications: - Proven experience in filmmaking and cinematography. - Proficiency in cinematography equipment and techniques, including lighting, camera operation, and post-production. - Strong portfolio demonstrating your work in short films and brand storytelling. - Creativity, storytelling ability, and attention to visual details. - Strong communication skills and the ability to work in a collaborative team environment. - Experience in editing and post-production workflows, including color grading, sound design, and visual effects, to ensure the final product is polished and professional. - Knowledge of current filmmaking trends and technologies, staying updated with new filming equipment, software, and industry best practices. - Familiarity with various film genres and the ability to adapt style and approach based on project needs. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have own equipment, including camera, lighting, microphones, and props. (We are open to discussing equipment hire options if needed.) Salary - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
Role Type: Freelance, Part-Time, Full-Time Location: Local (KT2)/ Must be able to travel We are a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced marketer what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Innovative - Flexibility - Problem Solving - Organised - Quick and Efficient - Time management - Attention to detail - Goal-orientated - Brand-orientated - Strong Communicator - Team Player - Trendy Savvy - Self-motivated & Proactive - Adaptable & Open to Feedback - Opportunity identify Responsibilities: - Develop and execute social media strategies to grow brand awareness and engagement. - Create compelling content for social media platforms (Instagram, Facebook, TikTok, etc.) and monitor performance analytics. - Plan, schedule and develop content calendar using social media management tools to ensure consistent posting. - Assist with digital marketing campaigns, from concept to execution, to support business goals. - Run and optimised paid social media campaigns, including ad targeting, budgeting and performance tracking. - Engage with the online community, responding to comments, messages, and inquiries. - Track and analyze social media and marketing performance, adjusting strategies as needed. - Monitor competitors and industry trends, identifying opportunities for innovation and competitive advantage. - Collaborate with the team to ensure content aligns with the overall marketing strategy and brand voice. Qualifications: - Experience in social media management and digital marketing. - Proficiency in major social media platforms (Instagram, Facebook, TikTok, LinkedIn) and digital marketing tools (Google Analytics, Meta Business Suite, Hootsuite, Buffer, Canva, Adobe Creative Suite, etc.) - Strong written and verbal communication skills. - Creative mindset with the ability to generate fresh ideas for engaging content. - Basic knowledge of social media advertising (Facebook Ads, Instagram Ads, TikTok Ads) and experience in campaign management is a plus. - Analytical skills to track, measure, and optimize performance, translating data into actionable insights. - Basic editing skills for creating and refining visual content. Skills in creative media (graphic design, animation, photography, videography, or motion graphics) are a plus. - Ability to work both independently and collaboratively, managing time and deadlines effectively. - Understanding of SEO and content marketing principles to enhance social media reach and effectiveness. - Passion for digital trends and social media innovation, staying up to date with platform updates, viral trends, and best practices. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have an up-to-date smartphone and laptop for work-related tasks. Salary: - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses. How to Apply for All Roles: - Please send your portfolio, CV, or a brief cover letter explaining your skills, interests, and why you would love to join us. - Show us what you can bring to the team and how you align with our values of creativity, passion, and innovation.
We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Head Chef is responsible for the overall management of the kitchen, ensuring operational excellence, dish quality, and adherence to brand standards. They will supervise the kitchen team, control costs, and ensure compliance with food safety and hygiene regulations. RESPONSABILITIES Kitchen Management: - Oversee daily kitchen operations, ensuring efficiency and quality in service. - Coordinate the preparation and presentation of dishes according to established standards. Team Management: - Lead, train, and motivate the kitchen team to maintain a positive and productive work environment. - Assign tasks and responsibilities within the team to ensure efficient workflow. - Evaluate team performance and provide feedback for professional development. Cost and Supplier Management: - Control the kitchen budget, optimizing costs without compromising quality. - Supervise inventory and place orders for raw materials based on service needs. - Maintain good relationships with suppliers to ensure quality and efficiency in sourcing. Safety and Hygiene: - Ensure compliance with food safety regulations and occupational risk prevention. - Supervise proper food storage and handling to prevent waste and contamination. - Keep the kitchen in optimal conditions of cleanliness and order. REQUIREMENTS - Minimum 3-5 years of experience in similar positions within the hospitality industry. - Advanced knowledge of cooking techniques and team management. - Strong leadership, organizational, and problem-solving skills. - Ability to work under pressure in fast-paced environments. - Knowledge of cost control, recipe costing, and food safety regulations. - Passion for gastronomy and culinary innovation. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
Job Detail: Trainee Sales Consultant | Immediate Start | Watford | Full Training Provided Earnings: £23-28k OTE, with uncapped commissions Kick-start your sales career with Champtronix! Are you ambitious, eager to learn, and ready to take on a new challenge? Champtronix, a leading face-to-face sales and marketing agency, is looking for motivated Trainee Sales Consultants to join our growing team! No experience? No problem! We provide full training and support to help you succeed. What you'll be doing: Learning the ropes: You'll receive comprehensive training on sales techniques, product knowledge, and customer service. Building relationships: You'll engage with customers face-to-face at events and residential campaigns, representing some of the UK's biggest brands. Developing your skills: You'll gradually take on more responsibility, generating leads, closing deals, and exceeding targets. Growing your confidence: With our supportive team and ongoing coaching, you'll gain the skills and confidence to excel in sales. Why Champtronix ? Earn while you learn: Get paid while you develop valuable sales skills and gain real-world experience. Uncapped earning potential: As your skills grow, so will your earning potential with uncapped commissions. Amazing incentives: Enjoy regular bonuses, prizes, and team-building activities. Supportive environment: We foster a culture of teamwork, recognition, and personal development. Fast-track your career: Prove yourself and you'll quickly progress within our company. What we're looking for: Enthusiasm and drive: You're eager to learn, take on challenges, and contribute to the team. Excellent communication: You can build rapport with people and express yourself clearly. Positive attitude: You're resilient, optimistic, and have a "can-do" spirit. Willingness to learn: You're open to feedback and committed to continuous improvement. Ready to launch your sales career? Apply now! What happens next: We'll be in touch with shortlisted candidates within 3-4 working days to arrange an online interview via Zoom. This is an immediate start opportunity, so don't delay! Important notes: This position is based in our Watford office and requires daily commuting. Applicants must be 18+ and eligible to work in the UK. This is a self-employed role with uncapped commission-based earnings. Please note: We are unable to accept applications from those currently on a Tier 4 (Student) visa unless you have or are eligible for a PSW (Post Study Work) visa. Join Champtronix and start your journey to sales success! Job Types: Full-time, Permanent, Graduate Pay: £23,000.00-£28,000.00 per year Additional pay: Commission pay Performance bonus Benefits: Bereavement leave Company events Employee mentoring programme Free parking On-site parking Transport links Schedule: 10 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Watford: reliably commute or plan to relocate before starting work (preferred) Work authorisation: United Kingdom (required) Work Location: In person
This role has split shifts 5 days week: 40hrs/week Assist the Manager in planning and implementing strategies to attract new customers and satisfy existing ones. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Supervise kitchen and wait staff and provide assistance, as needed. Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms). Gather guests’ feedback and recommend improvements to the menus. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Monitor compliance with safety and hygiene regulations. Report to the Restaurant Manager.
Develop and curate menus that reflect authentic Indian culinary traditions, considering regional variations and seasonal availability of ingredients. · Source high-quality, authentic ingredients that are fundamental to Indian cooking, such as spices, herbs, grains, and meats. · Oversee and participate in the preparation and cooking of Indian dishes, ensuring each dish is made according to traditional methods and techniques. · Manage the kitchen staff, including hiring, training, and overseeing cooks and kitchen helpers · Conduct regular taste tests and adjust recipes or cooking methods as needed to ensure the authenticity and quality of each dish. · Stay informed about the diverse culinary traditions within India, including regional variations and festive foods, to offer an authentic dining experience · Interact with guests to gather feedback, accommodate special dietary requests, and sometimes explain the cultural significance or ingredients of dishes · Manage inventory, including ordering supplies, controlling food cost, and minimizing waste. This involves accurate forecasting based on menu popularity and seasonality. · Train kitchen staff on the intricacies of Indian cuisine, including spice blends, cooking techniques, and the cultural significance of dishes.
We are seeking reliable, energetic individuals to join our team as Product Testing Reviewers! In this role, you will receive company-provided funds to purchase assigned items from various stores. After testing the products, you’ll be required to leave honest, detailed reviews to help improve the customer experience and product quality. This is a high-paying opportunity with minimal hours, offering flexibility in choosing your working days. Responsibilities: • Use company-provided funds responsibly to purchase assigned items. • Test and evaluate products based on provided guidelines. • Write detailed and honest reviews for the products purchased. • Provide feedback on your shopping and product-testing experience. • Adhere to deadlines and follow company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with strong attention to detail. • Trustworthy and capable of handling company funds responsibly. • Strong written communication skills for writing reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • High pay for minimal hours of work. • Flexible schedule to fit your lifestyle. • Free products to test and keep. • Opportunity to contribute to improving product and customer experiences.
Are you a creative and results-driven marketer with a passion for food and hospitality? Clee Hill Fish and Chips is looking for a Marketing Executive to join our team and help drive brand awareness, customer engagement, and business growth. About Us Clee Hill Fish and Chips is a well-loved, community-focused takeaway serving delicious, high-quality fish and chips. We take pride in our fresh ingredients, excellent customer service, and welcoming atmosphere. The Role As a Marketing Executive, you will be responsible for promoting our brand, increasing customer footfall, and managing our online and offline marketing efforts. You will play a key role in developing and executing marketing strategies that enhance our visibility and drive sales. Key Responsibilities • Develop and implement creative marketing campaigns to increase brand awareness and attract customers. • Manage and grow our social media presence across platforms like Facebook, Instagram, and TikTok. • Create engaging content, including posts, graphics, and promotional materials. • Monitor and analyze marketing performance, making data-driven decisions to improve effectiveness. • Coordinate local advertising, sponsorships, and partnerships to enhance brand visibility. • Organize promotions, special events, and seasonal campaigns. • Engage with customers through online reviews and feedback to maintain a strong brand reputation. Skills: • Proven track record of developing and executing successful marketing campaigns. • Strong understanding of digital marketing, including SEO, PPC, social media, and email marketing. • Excellent analytical skills and the ability to interpret data to make informed decisions. • Exceptional communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple projects simultaneously. • Creative thinker with a passion for innovation and continuous improvement. Job requirements: • Bachelor’s degree in marketing, Business, or a related field. • Previous experience in marketing, preferably in food, hospitality, or retail. • Knowledge of graphic design tools (e.g., Canva, Photoshop) is a plus.