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  • Case Administrator
    Case Administrator
    3 days ago
    £25000 yearly
    Full-time
    Birmingham

    This is an important role within a growing business. You will be responsible for keeping transactions moving, liaising with clients, lenders, solicitors and other professional parties, and ensuring that everyone has the information they need to get deals completed efficiently. The business is a specialist property and business finance brokerage, arranging bespoke funding solutions for property investors, developers and businesses across the UK with a view to grow and expand. Opportunity for career progression. The Role Your day-to-day responsibilities will include: • Preparing and submitting finance applications to lenders, • Collating supporting documentation and information from clients, • Liaising with lenders throughout the application and underwriting process, • Regularly progressing live cases and identifying outstanding requirements, • Chasing clients for documents and information required by lenders, • Liaising with solicitors on both sides of a transaction to help progress matters towards completion, • Liaising with valuers, accountants and other professional advisers where required, • Keeping clients informed of progress throughout their transaction, • Monitoring lender requirements, valuations, legal work and outstanding conditions, • Maintaining accurate case records and updating our CRM system, • Ensuring important deadlines and proposed completion dates are monitored, • Assisting with the preparation of documents, correspondence and client communications, • Providing general administrative support to the Director, • Taking ownership of cases and proactively helping to resolve issues that could delay completion About You We are looking for someone who is highly organised, confident communicating with people and comfortable taking responsibility for getting things done. You should be: • Proactive rather than waiting to be asked to chase something, • Highly organised with strong attention to detail, • Confident speaking with clients, lenders and solicitors by telephone and email, • Comfortable managing several live transactions at the same time, • Persistent and comfortable chasing outstanding information, • Professional and personable when dealing with clients, • Able to prioritise tasks and recognise what needs attention urgently, • Confident using email, Microsoft Office and CRM systems, • Able to work independently as part of a small and growing business Experience within property finance, mortgages, bridging finance, development finance, conveyancing, estate agency or financial services would be particularly useful, although we would consider someone with strong administrative and case-management experience from another professional environment.

    Easy apply
  • Online sales Assistant
    Online sales Assistant
    25 days ago
    £31300–£32000 yearly
    Full-time
    Birmingham

    About the Role We are looking for a motivated and organised Online Sales Assistant to join our team. The successful candidate will support the day-to-day management of online sales, customer enquiries, orders, product listings and stock information. Key Responsibilities • Respond to customer enquiries and orders through email, online chat and social media., • Process online sales orders accurately and coordinate with logistics for delivery., • Maintain and update product listings on the company website and e-commerce platforms., • Monitor stock levels and ensure product availability is accurately reflected online., • Handle customer complaints and resolve issues professionally and efficiently., • Work with the marketing team to support online promotions and special offers., • Monitor online sales performance and prepare regular reports for management., • Maintain accurate sales and customer records., • Follow company policies, procedures and relevant industry requirements. Requirements • Previous experience in sales administration, online sales or customer service is desirable., • Good communication and customer service skills., • Strong organisational and administrative skills., • Good IT skills and confidence using online sales platforms., • Ability to work independently and as part of a team., • Good attention to detail and ability to manage multiple tasks.

    Immediate start!
    No experience
    Easy apply
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