Pensions Assistant
1 month ago
Glenfield
Our public sector client are looking for a Pensions Assistant to join them on a temporary basis. Location – Glenfield Job Purpose • Administer the Local Government Pension Scheme (LGPS)., • Maintain accurate pension records and support benefit calculations and payments., • Manage workflows and caseloads to meet deadlines and KPIs. Key Responsibilities • Handle member enquiries (phone, email, in person), including helpdesk and payroll queries., • Maintain and update pension records (e.g. addresses, transfers, life certificates)., • Process benefits including preserved benefits, refunds, APCs, and transfers (CETVs)., • Carry out record amalgamations (aggregations and concurrents)., • Manage workflow systems, scanning, indexing, and document control., • Process monthly data (starters, leavers, pension returns) and year-end work., • Liaise with employers, payroll providers, and pension stakeholders., • Support onboarding of employers and iConnect processes., • Process death notifications and related pension actions., • Undertake general administrative and office duties. Experience • Experience in pensions, finance, or a related administrative role., • Use of Microsoft Office and pension administration systems. Knowledge • Office procedures, customer service, and data confidentiality. Skills & Competencies • High numerical accuracy and attention to detail, • Strong written and verbal communication, • Good organisation and ability to prioritise workload, • Ability to understand and apply pension regulations