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Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps. If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading! Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. ABOUT OUR OFFER • Seasonal or permanent contracts available with optional winter work opportunities., • Private Health Insurance with Allianz or Sanitas included., • Accommodation with your own private bedroom and bills included., • Work permits, background and/or medical checks arranged and included., • Return flights, company iPad and uniform included., • Comprehensive onsite start of season training with accommodation and pay included., • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career., • Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit., • Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one., • Engage with guests from around the world to identify their needs and offer tailored recommendations., • Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests., • Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed., • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture., • A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences., • A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services., • Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience, • Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly., • Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. We’ll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will ne someone with; * ACCA/ACA/ICAS qualified or overseas equivalent. * Previous experience of managing people. * Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. * Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. * Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. * Project Management experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

EC&I Technician Full time, Permanent, On site Location – Daldowie Salary £41,908.46 Closing date: 20 January Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As an EC&I Technician, you’ll provide electrical, control and instrumentation support to the plant mainly focussed on planned and unplanned maintenance activities. You’ll also provide some support on modification and replacement projects. Based in Uddingston near Glasgow, Daldowie Treatment Works is one of the largest plants of its type in Europe. For nearly 25 years the plant has focussed on creating wdf pellets from sewage sludge reducing environmental impacts as well as creating a new fuel source replacing the need to burn fossil fuels. Day to day you’ll support the process by providing timely repairs to breakdowns and carrying out planned maintenance activities including instrumentation calibrations. You’ll ensure that all work is managed and recorded correctly to maintain compliance, inspiring safe ways of working across the site, setting a high standard of EC&I engineering activity, and supporting in rolling out new processes, systems, and ways of working to your colleagues on site. You’ll be joining a tight knit, dedicated team based on site, who are also part of a larger group with a wide support network. Who we’re looking for: You’ll need to have experience in solving problems and being a strong communicator to be able to persuade and influence others. You should be educated to at least ONC level in Electrical or Instrumentation Engineering and should have served a recognised Apprenticeship. Specifically, you’ll need plant experience in the maintenance, repair and installation of electrical equipment, including but not restricted to, 3 phase motors and associated switchgear, variable speed drives, soft starts, circuit breakers, motor control centres and 3 phase and single-phase distribution systems. You’ll be able interpret schematic drawings, single line diagrams and PLC ladder logic. Ideally, you’ll also have process plant experience in the maintenance, repair, installation and calibration of plant instrumentation and control systems including, but not restricted to, systems for the measurement of temperature, pressure, level, flow, oxygen, and ph. Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: · A discretionary bonus depending on company performance · SAYE (Sharesave): discretionary scheme from time to time · Personal accident cover · Group personal pension plan · Holiday - 36 days · Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.

The Housing Association is parent of a group structure in which we have two subsidiaries, the HOME Team and Water Row Company.

Based within Murray’s Initiative’s Head Office in North Claremont Street with travel throughout Glasgow City, East Renfrewshire and South Lanarkshire for service delivery.Murray’s Initiative Salary Grade 4 £22,932 - £23,551 per annum (pro rata).Part-time - 14 hours per week – Fixed term fo

Care Coordinator Glasgow and Edinburgh G51 1DG Salary £26,099 Driving licence is required Monday to Friday 9am - 5pm with additional on call duties on a rota basis Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community. What you’ll do The Care Coordinator plays a key role in ensuring the highest quality care services: • Coordinate Care: Manage referrals, create care worker rotas, liaise with professionals (e.g., social workers, GPs), and monitor service users' conditions., • Career Growth: Leadership opportunities with a trusted sector leader., • Support: Access to top experts and innovative systems., • Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month. What you’ll Bring: Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers. Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role. Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: • COMMUNITY: Stronger together, building a thriving culture., • COURAGE: Boldly shaping a better future. Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.

We’re looking for an inspiring Group Development Chef to help shape the future of our vibrant catering operation and deliver exceptional experiences for our students, staff, and visitors every day. Leading a dynamic team of chefs and kitchen staff, you’ll ensure the highest standards of food qua

Contract Software Developer - Python & Django.

Our CrossReach Counselling and Recovery team are a values-led team committed to delivering high-quality therapeutic support to individuals facing emotional and psychological challenges. Through compassionate, ethical and professional practice, we aim to provide life-changing, life enhancing services. We work collaboratively to create safe spaces for healing and growth - empowering clients to navigate their journeys with dignity and hope. As a Volunteer Counsellor with CrossReach in our Bluebell Perinatal Service, you will be providing a professional counselling service to clients. We will provide you with the necessary training that allows you to practice within our guidelines. We will also offer you the necessary training needed when you join the team. If you would like to volunteer with us as a counsellor, we ask that you have completed a diploma in counselling or are currently undergoing a counselling diploma and have completed your readiness to practice. For our perinatal services we also ask that you have completed a minimum of 50 clinical hours. If you would like to see clients online, we also ask that you have completed an ACTO approved online training course. We will discuss at interview the number of clients you will see, completion of your associated case work and your availability to attend our group supervision along with the number of hours of clinical hours that you can volunteer for. If you join us as a volunteer counsellor we will ask that you provide us with the name and contact details of your external supervisor. Once you have passed your interview stage, we will apply for a PVG Membership for you, whether this be a new membership or an update to an existing membership. CrossReach Counselling is an organisational member of COSCA and adheres to COSCA’s Statement of Ethics and Code of Practice. All our practitioners are either, qualified and registered with a Professional Standards Authority (PSA) recognised professional body (e.g. BACP, COSCA, BAAT, UKCP), or in the process of gaining their qualification. The PSA assesses organisations that register health and social care practitioners ensuring your practitioner meets your needs. Applicants shortlisted for interview will be invited to attend a Recruitment and Selection Evening towards the end of January 2026. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. ADDITIONAL INFORMATION FOR CANDIDATES • Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process, • CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes., • Deadline: Posts close at midnight on the indicated date., • Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain, • To view our accessibility statement, please click here. CrossReach Accessibility Statement, • Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message., • Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates., • Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub, • Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain., • Amendments: Once you have submitted your application form, you will be unable to make any amendments.

Design and specification of all Electrical Building Services systems - power, earthing, lighting, life safety, telecoms, security, access control, lifts, lightning protection etc. Degree qualified or equivalent qualification in Building Services Engineering / Electrical Engineering. Knowledge of ele

An engineering consultancy that are highly experienced in the specification, design, construction and management of all engineering services associated with the built environment. Degree qualified or equivalent qualification in Building Services Engineering / Electrical Engineering.

Hybrid working with up to 4 days working from home.We are recruiting Engagement Analysts to join a busy public-facing enquiries team supporting consumers across energy efficiency and government-backed schemes.You will be the first point of contact for members of the public, handling enquiries by pho

Morgan Hunt working with a large public sector organisation to recruit an eDiscovery case manager with Purview experience, on a 3 month contract. The successful candidate requires SC clearance. You'll be working with our legal teams, external law firms, Technology, and external technology firms to solve problems related to eDiscovery. You will also be managing eDiscovery risks, highlighting actions required by senior stakeholders. Key responsibilities: • Experience of Microsoft Purview (Discovery Premium), • Verify and assign appropriate licenses, • Verify that required eDiscovery apps are enabled and setup correctly as we move from away from classic eDiscovery experience which will be retired in August 2025, • Assign eDiscovery permissions, • An understanding of the eDiscovery, with a good knowledge of eDiscovery tools (Microsoft) 3 month contract Remote position SC clearance required Please get in touch for further information. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Monday to Friday 9am - 5pm with additional on call duties on a rota basis.Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.Join us a

Opportunity: Field Engineer Contract: Permanent Salary: £36,934 + Overtime available, door to door payments and optional call out Company: Northern Forklifts Hours Monday – Friday. 40 hours a week Location: Glasgow and surrounding areas. About Us: Briggs Equipment Group is a leading provider of material handling, powdered access, plant and specialist rental equipment offering new and used sales, s... ZIPC1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th... ZIPC1_UKTJ

Morgan Hunt are recruiting a maintenance electrician for a large public sector client based in Glasgow.The role involves repairs and maintenance works on the clients buildings, and is a static position.You will be working as part of an estates team to complete works throughout the client's property,

An engineering consultancy that are highly experienced in the specification, design, construction and management of all engineering services associated with the built environment.A very successful busy with a healthy pipeline of work secured.This company have a commitment to advancing and progressin

Hands on experience of: Unity Catalogue, Azure networking, Entra ID/Azure AD integration. The main focus of the role is to design, implement and enable a secure Azure databricks platform that aligns with organisations architecture, security standards, and operating model. Design and deploy Azure Dat

Job Title: Fire & Security Engineer Salary: £35,000 - £55,000 per annum (Inclusive of on-call & overtime) Location: Glasgow Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries... ZIPC1_UKTJ

My client, a globally recognised audio manufacturer based in Glasgow, is seeking a highly skilled Electronics Design Engineer with strong analogue expertise. This is an exceptional opportunity to work on cutting-edge, low-noise electronics for some of the best music systems in the world. This position is ideal for an engineer who thrives in both analogue and digital domains. You will design, test, ... ZIPC1_UKTJ

Nursery Manager Required at: Happitots Robroyston! 40 Hours Per Week From £36,000 to £40,000 Per Annum Relocation package available for this role! An additional £5,000 is provided to support your move. We are looking for a Nursery Manager to join our amazing team at Happitots Robroyston As a Nursery Manager, you will provide high quality childcare to the local community and over-see the day to da... ZIPC1_UKTJ

Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: Associate Investment Manager Division: RIM Location: Glasgow Contract: Perma... ZIPC1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th... ZIPC1_UKTJ

The Twenty One Recruitment Group Limited are recruiting for experienced Electricians for a long term contract in Glasgow. 18th Edition qualification (current and in date) Gold ECS Card (valid) Willing to complete a Level 2 PVG check Must have own transport The role will involve PAT testing across various commercial sites in Glasgow. If you do not currently hold a PAT testing cert the company will arran... ZIPC1_UKTJ

Hours Full Time/Permanent - 40 hours (8am - 5pm, Monday Friday) Location London area (in person) About Global HSE Group We are a leading Fire Engineering and Consultancy Business. We specialise in providing high standard Fire Safety and Passive Fire Protection services to top niche clients from a broad number of industries such as Construction, Hotels Sport and Leisure, Housing, Education, Commercia... ZIPC1_UKTJ

Head of Residential Capital Markets. Our portfolio spans residential, commercial, industrial and student living assets, supported by an active development pipeline across the UK.

Previous experience in a kitchen environment as a Sous Chef, Line Chef, Kitchen Team Member, Chef de Partie or Cook is desirable, but overall, we are looking for candidates with:. We’re opening up auditions for Chefs / Cooks / Chef de Partie’s to join our kitchen team and help us deliver the con

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: February 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Teleperformance VACANCY: Desktop and Site Support Engineer Job Type: Permanent Location: Cuprum Hours: -37.5 Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties • Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users., • Software deployment and updates for all devices used in the estate., • Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries., • Support and triage of major incident impacting business productivity and ability to maintain client KPIs., • Gather and submit evidence in relation to quarterly and annual security policies, and external audits., • Identifying business risks and ensuring adherence to internal and external security requirements., • Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements • Ability to attain CTC and SC clearance as per UK government requirements., • Ability to maintain a high degree of customer service for all support queries., • Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer., • Proactive approach, ability to prioritise and manage own workload., • Ability to solve complex problems & participate in continuous improvement., • Excellent oral and written communication skills., • Keen attention to detail., • Ability to relate to others in a positive manner. Strong team focus., • Experience with MS Office Packages. Skills and Experience (advantageous) • Experience and/or Qualifications in an IT field., • Experience with Windows 10 & 11., • Experience working with VDI solutions., • Experience with Cisco Networking desirable., • Experience with MECM for software deployment, intune, OS build and patch management., • Experience with Microsoft Entra ID., • Experience of managing and implementing Group Policy in an enterprise environment., • Experience with Anti-Virus software and managing cyber security threats., • Experience working with O365 products and services., • Working experience of ITIL and/or ISO270001 processes and procedures., • Proactive approach, ability to prioritise and manage own workload., • Ability to solve complex problems & participate in continuous improvement

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: February 2026, • Salary: £26,000 per annum (enhanced rate applies between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence - doing things well means something to you and you will always strive to improve on your work, • Collaboration - you enjoy working with others and you like working as a team player, • Communication - You can speak and write clearly and in a confident manner, • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others., • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Critical thinking - you are abl to think logically when making decisions, • Solution Orientation - having a forward thinking mindset focused on resolving challenges, • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Follow Dispute processes to ensure customer satisfaction, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: February 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th... ZIPC1_UKTJ

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