Guest service manager jobs in London - Page 8Create job alerts

Company Description Were looking for a Rooms Reservations Agent to provide brilliant & genuinely helpful customer service for every guest looking to stay in our London Hoxton hotels. London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and Shepherds Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether were reviving existing buildings or creating exciting new spaces. Job Description What youll do • Manage new and existing individual rooms reservations through telephone, email and website reservations, • Anticipate needs and proactively provide solutions so that our guests expectations are not only met, but exceeded, • Keep an eye on our booking channels, • Maximise revenue and identify sales opportunities, • Work with corporate clients/bookers and agents, • Anticipate needs and proactively provide solutions so that our guests expectations are not only met, but exceeded., • Communicate with the Front Office Team or Restaurants Teams to facilitate the guests stay, • A previous experience in hotel reservations i...

As Guest Services Manager, you will take full ownership of Guest Services operations including the door team and luggage associates, setting the standard for service excellence and ensuring every guest interaction reflects the Relationship Hospitality The Chancery Rosewood is known for.

You will lead the F&B team day-to-day, ensuring smooth service, quality food, and excellent guest experiences. Increase sales through upselling, manage stock and hygiene, and step in for the Deputy manager when needed. Leading by example is key and youll have the passion and drive to bring new ideas

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE As a Food and Beverage Apprentice with Hilton you will be working towards a Customer Service Team Member Level 2 Apprenticeship standard. This position is an 18 month contract. Please note this role is a part-time role for 30 hours per week Benefits and Pay • £13.26 per hour, • Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets), • Free meals on duty, • Holiday: 28 days including bank holidays (increasing yearly), • Pension scheme, • High street discounts: with Perks at Work, • Grow your career and Personal Development: programmes designed to support your career, • 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub, • Dedicated 1-2-1 support throughout your apprenticeship, • You will be working in the Tyburn Kitchen Restaurant, • Taking and delivering food and drinks orders, • Contribute to high levels of customer service, • Manage customer relations when necessary, • Comply with and have full knowledge of regulations regarding Health and Safety, • Undertake any reasonable duties that may be assigned by the senior manager in the hotel, • Maintain a positive attitude and good communication skills, • Committed to delivering a high level of customer service, • Ability to work on your own or in teams, • The ability to deal with enquiries in a professional and polite manner, • A passion for hospitality and guest service, • Willingness to learn, • The ability to stay calm under pressure, • Excellent grooming standards

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! . The iconic Waldorf Hilton London is entering an exciting new era as we undergo a full repositioning and refurbishment to redefine our presence within the London hospitality market. We are seeking a dynamic, commercially driven & passionate Sales Manager to accelerate our growth, strengthen key relationships, and position the hotel as a premier destination for meetings, incentives, conferences, and events. This role is ideal for a motivated self-starter who thrives in a fast-paced commercial environment, excels in relationship development, and is energised by proactive sales activity. Salary: £36,000 a year + Sales incentives paid quarterly (39 Hours a week) A World of Rewards • Complimentary, nutritious meals on duty, • Clear and structured career development pathways, • Access to Hilton's award-winning learning & development programmes, • Participation in our global Corporate Responsibility initiatives, • Team Member Travel Programme: discounted hotel stays + 50% F&B, • Referral incentives and access to Perks at Work, • 28 days holiday (rising to 33 with tenure), • Discounted dental and health cover 1. Sales & Business Development • Proactively identify, qualify, and convert new MICE business opportunities across key segments (corporate, agency, association, incentive, international markets)., • Conduct structured sales calls, virtual appointments, client presentations, and regular outbound activity to maintain a strong pipeline., • Attend industry trade shows, networking events, client entertainment, and familiarisation trips to represent the hotel and build brand presence., • Deliver engaging site inspections and hotel showcases tailored to client needs. 2. Account Management & Partnerships • Manage and grow relationships with assigned MICE accounts, including major UK and European agencies., • Develop tailored account plans focused on revenue growth, share shift, and long-term client retention., • Conduct regular account reviews, performance analysis, and joint business planning., • Maintain high levels of customer satisfaction by delivering personalised and solutions-oriented service. 3. Market, Competitor & Commercial Insight • Monitor industry trends, emerging markets, competitor activity, and changing client needs to identify new commercial opportunities., • Utilise data, forecasting, and market intelligence to drive strategic decision-making and optimised business mix., • Collaborate with Revenue Management to support pricing strategies, load business appropriately, and maximise profitability. 4. Client Engagement & Travel • Act as an ambassador for the hotel's repositioning, effectively communicating product updates, refurbishment progress, and value propositions to clients., • Participate in domestic and international sales missions to develop global business opportunities., • Build relationships with Hilton Worldwide Sales teams to leverage cross-regional corporate and agency opportunities. 5. Cross-Functional Collaboration • Partner closely with Groups, Conference & Events, Operations, Marketing, and Revenue teams to ensure flawless execution of events and guest experience., • Share client insights, market intelligence, and event requirements across departments to enhance operational readiness., • Support development of collateral, presentations, and promotional material as required. 6. Reporting & Administration • Maintain accurate, timely records and forecasts within the CRM system., • Produce weekly and monthly activity reports, pipeline summaries, and performance updates for senior leadership., • Proven experience in MICE sales within a 4- or 5-star hotel or equivalent hospitality environment., • Demonstrated success in driving new business and managing high-value event clients., • Strong commercial mindset with the ability to analyse data, understand market dynamics, and create strategic plans., • Confident presenter with excellent negotiation, communication, and influencing skills., • A credible relationship builder who communicates with clarity, confidence, and empathy., • Positive, resilient, and solutions-focused, even when under pressure., • A self-starter who thrives in an autonomous yet collaborative environment., • Naturally curious with a drive for continuous improvement and professional growth.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlins Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family-friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what great looks like and encourage consistency. Create an environment where team members feel valued for their contributions. Supervisor Plus Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations Supervise the day-to-day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Team Leadership Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on-the-job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Health & Safety Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family-friendly atmosphere. Splash Standards Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages. Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities. Ensure all sessions are delivered safely, professionally, and in line with resort standards. Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision Supervise sports and activities team members during shifts. Allocate daily tasks and activity sessions. Provide coaching, guidance, and on-the-job training to team members. Support recruitment, onboarding, and performance management where required. Guest Experience Deliver exceptional guest service and engage with guests to enhance their holiday experience. Actively promote sports and activities sessions across the resort. Respond to guest queries, feedback, and complaints in a professional manner. Help create a vibrant and energetic atmosphere during activities and events Health & Safety Ensure all activities are delivered in accordance with health and safety procedures and risk assessments. Carry out equipment safety checks and ensure facilities are maintained to a high standard. Manage incidents and accidents in line with resort procedures. Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment Maintain sports equipment and activity areas to a high standard. Ensure equipment is stored safely and available for sessions. Work closely with maintenance teams to report and resolve facility issues. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Managers absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. Implement operational and commercial plans provided by the Manager to support venue performance. Support stock controls, cellar routines, product care and compliance standards. Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs Guest NPS (overall, speed of service, quality of serve) ENPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bservevolumes & category sales mix Labour productivity and deployment accuracy RPRPRT Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Lead the delivery of a great guest experience in line with venue standards set by the Manager. Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. Use guest feedback and NPS trends shared by the Manager to adjust real time service. Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking Help implement yield improvement actions set by the Manager. Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. Ensure labour deployment matches the plan and respond to live changes in guest volume. Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. Deliver induction, on shift coaching and training to new and existing team members. Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. Create clear daily and weekly objectives for Shift Managers to support operational delivery. Rolemodel Butlins Values and Leadership Behaviours at all times. Help build a multiskilled team capable of flexing across the resort through championing Team member plus. Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. Maintain cellar standards including safety, product quality, gas handling and hygiene routines. Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards Lead opening/closing routines and complete daily checks, escalating risks immediately. Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership Support the Manager in liaising with Central teams on product range, promotions and yield objectives. Build strong working relationships with peers and resort leaders. Share best practice and support other venues when operational needs change. Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. Understanding of cellar management, stock controls and licensing law (training will be provided where required). Strong service led leadership with experience coaching and supporting teams. Confident communication skills with the ability to motivate and guide others. Ability to remain calm, organised and effective during pressured trading periods. Experience leading shifts or supervising an F&B team is desirable. Strong problem solving ability with a proactive, hands on approach. Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Restaurant Manager | Hospitality - Brand New Site - Belfast City Salary: £35,000 - £40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic Restaurant Manager to join an exciting restaurant in Belfast With a competitive salary of up to £40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the Restaurant Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688 TPBN1_UKTJ

About the Role: Deliver high-quality massages, facials, and spa therapies using premium brands such as Proverb and Temple Spa Support the Spa Manager with daily operations and team leadership Mentor junior therapists and ensure service standards are maintained Provide an exceptional guest experience

Be responsible for assisting the Bar & Lounge Manager and F&B Manager in overseeing all food and beverage operations in the Lounge and bar area. To provide the highest quality of guest service in the Lounge and Bar with the aim at all times to exceed customer expectations, ensure total guest satis

Assistant Bar Manager , youll be at the heart of our food & beverage operation, ensuring smooth and memorable service. Oversee smooth F&B operations across the lobby bar and the outdoor terrace. Use your bartending expertise to set the tone for quality, creativity, and guest experience.

A leading global hospitality company in Mexico City is seeking a Restaurant & Bar Manager to lead a dedicated team, ensuring exceptional guest experiences. The role focuses on driving service excellence, maximizing revenue, and fostering a team culture that embraces diversity and inclusion.

As Assistant Spa Manager, you will support the Spa Director in leading a team of exceptional therapists and wellness professionals, ensuring that every guest experience embodies the sophistication, serenity, and impeccable service synonymous with the Bvlgari name. You will play a key role in driving

A leading retirement village provider in Watford seeks an Operations Manager to ensure smooth operation of Mayfield villages. This role involves leading a team to deliver high-quality service, managing guest relations, and ensuring compliance with policies.

The ideal candidate should have over 2 years of automotive sales experience, strong leadership skills, and a passion for customer service. A leading automotive group in Chipping Barnet is seeking a Transaction Manager to drive sales and provide an exceptional guest experience.

A popular burger chain in Westminster is seeking an Assistant Manager to oversee restaurant operations.The role involves leading and coaching the team to maximize profitability while ensuring exceptional customer service.Candidates should have 1–2 years of management experience in hospitality, a s

You will work closely with the Bar Operations Manager to deliver exceptional service and exceed guest expectations.

Ideal candidates have experience in hotel management, thrive in a fast-paced environment, and are passionate about customer service. A prestigious luxury hotel in London seeks a motivated Duty Manager to ensure exceptional guest experiences and oversee daily operations. The role requires strong lead

As an Assistant Manager of Hospitality, you will be supporting the leadership team in ensuring the delivery of efficient, high-quality, and cost-effective hospitality operations, delivering guest service excellence. Delaware North UK is hiring a full-time Assistant Hospitality Manager to join our fa

A leading hospitality group in Hounslow is looking for a Duty Manager to ensure smooth daily operations and deliver exceptional guest service.

Welcome to The Ivy Asia , where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights. Were searching for a passionate Assistant Restaurant Manager . This is a great opportunity to join a dynamic and supportive team and become part of something special. Benefits & rewards: Competitive Industry pay (based on salary & Tronc) Additionally, all managers receive an element of variable tronc 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training , including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off • Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Assistant Restaurant Manager: Show confidence in managing floor operations in a fast-paced, high-volume restaurant. To ensure the efficient flow of service is met during service periods whilst adhering to our service standards. To provide friendly, courteous, and professional service at all times To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals. Adhere to and uphold all food safety and quality regulations. About you: You have 2 year of experience in this position You love to wow guests with exceptional service You have excellent English language skills You are a real team player You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. TPBN1_UKCT

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community • guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Assistant Manager to join our team in London . As an Assistant Cafe Manager , you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Location: SW3 4HS Rate of Pay: £29,250.00 + tronc Working Pattern: 37.5 hours per week, 9am - 6pm, Saturdays off, weekly rotation Your key responsibilities will include: Liaising between the team and manager to ensure we continually exceed expectations Motivating the team to keep everyone on task Assisting the manager with managing inventories, monitoring budgets and implementing action plans Managing the tills and processing payments Supporting and training our teams, leading from the front to make sure everyone can excel in their role Assisting with paperwork when required Representing Compass Group UK&I and maintaining a positive brand image Our ideal Assistant Cafe Manager will: Be passionate about exceptional customer service Have previous experience in a similar role Have experience managing teams Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Salary : Competitive salary & benefits As Assistant Manager, you'll support the Manager in leading the team to deliver an exceptional guest experience, you'll ensure the smooth running of a busy pub. From the moment you step through the door, you will lead by example making sure our guests, and teams, have a great time. Key Responsibilities : Lead and support the pub team, including front of house and kitchen staff, leading shifts. Ensure excellent customer service and address any guest concerns promptly. Manage stocks and order supplies as needed. Oversee the cleanliness and maintenance of the pub. Ensure compliance with health and safety regulations. Assist with staff training. Handle cash and financial transactions accurately. Coordinate with management to implement promotions and events. Requirements: Proven experience in a senior role, preferably in the hospitality industry. Strong leadership and communication skills. Excellent customer service skills. Ability to work in a fast-paced environment. Benefits Competitive hourly rate / salary and benefits package. Supportive and friendly work environment. Cross training given to build confidence both FOH and kitchen. Opportunity to work with a friendly team focused on team development and progression to tun your own pub. If this is the job for you, then apply now, we would love to hear from you. TPBN1_UKCT

Guest Relations Manager Luxury 5 Star Boutique Hotel - County Durham JWR is recruiting for an exceptional opportunity for a passionate and service-driven Guest Relations Manager to join a prestigious 5-star boutique hotel set along the stunning Durham coastline. This elegant, destination-led property is renowned for its rich heritage, refined interiors and commitment to delivering truly memorable guest experiences. This role offers the chance to take full ownership of the front office function within a high-end environment where attention to detail and personalised service are everything. Package * Up to £33k+ Service charge * Comprehensive in-house training * Meals on duty * Staff discounts & wellness benefits * Ongoing internal & external training opportunities * Career progression within a luxury hospitality environment * Free parking The Role As Guest Relations Manager, you will take full responsibility for leading the Reception and Reservations teams, ensuring a seamless and personalised guest journey from pre-arrival through to departure. You will: * Lead and inspire the front office team to deliver exceptional, intuitive service * Oversee the full guest journey, ensuring consistency and attention to detail at every touch-point * Manage guest feedback and complaints with professionalism and effective service recovery * Drive guest satisfaction through review analysis and continuous improvement * Ensure VIP experiences are delivered to the highest possible standard * Oversee daily front office operations, ensuring efficiency, accuracy and SOP compliance * Manage rotas, payroll and departmental cost control * Work closely with finance and operations teams to support revenue strategy and up-selling initiatives * Act as Duty Manager when required, representing the hotel at a senior level * Collaborate with Housekeeping, F&B, Spa and Maintenance teams to ensure seamless service delivery Requirements * Proven experience within a hotel Reception or Front Office leadership role * Background in a 4 or 5-star environment is essential * Strong knowledge of Opera PMS and reservations systems * A natural leader with a passion for developing and coaching teams * Calm under pressure with excellent problem-solving and communication skills * Commercially aware with an understanding of forecasting and cost control (desirable) * Passionate about delivering exceptional, personalised guest experiences This is a rare opportunity to join a highly regarded luxury hotel where you can truly shape the guest journey while developing your career within an inspiring and supportive environment. Send your CV today TPBN1_UKCT

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Head Breakfast Chef - Residence Inn Are you a passionate culinary professional who takes pride in starting people's days off right? We're looking for a talented and driven Head Breakfast Chef to lead our kitchen team and deliver an exceptional morning dining experience for our guests at Residence Inn Edinburgh. In this role, you'll be at the heart of our kitchen, overseeing food preparation and presentation, maintaining the highest standards of quality and sanitation, and inspiring a team. You'll bring creativity and consistency to every plate, ensuring our guests begin each day feeling genuinely taken care of. About the Role We'd love for you to come and meet our hiring manager at the hotel, if after reading this you're interested, please don't hesitate to get in touch. This is a 40 hours per week breakfast chef position paying £14.17 per hour, with typical shift patterns running 06:00-14:30, any day of the week. Residence Inn Edinburgh offers a complimentary buffet breakfast for all guests, served 07:00-10:00 Monday to Friday and 07:00-11:00 on weekends, bank holidays, and every day throughout August. At Marriott, guest satisfaction is at the core of everything we do. Breakfast is our one opportunity to make a meaningful food and beverage impression on our guests, and because of that, our kitchen team are a passionate, motivated group who take real pride in the quality, presentation, and offering they deliver each morning. Once trained and settled in, you'll be expected to confidently take ownership of: Lead daily kitchen operations and guide a skilled team of cooks Rota design, shift assignments and timesheet approval Food ordering, inventory and PAR stock controls Opening the kitchen and maintaining the flow of hot and cold breakfast items throughout service Prepare and oversee high-quality breakfast offerings with an eye for taste and presentation Enforcing high standards of food safety, hygiene, food storage and allergen awareness Log and record keeping, food safety audits and chemical controls Post-service kitchen cleaning and food preparation for the following day Closing the kitchen Collaborate with front-of-house teams to deliver seamless guest experiences After 6 months, further opportunities for on-the-job development open, including curating and enhancing the breakfast experience and joining our Associate Relations Committee to help drive sustainability and food waste initiatives. You'll work as part of a rotational rota team alongside the department leader, covering shifts across any day of the week. This could be the beginning of a long, rewarding career with the world's largest hotel company. We actively encourage progression and development, and we ask all our associates to be open about their goals so we can support them every step of the way. What We're Looking For 4+ years of culinary experience (or 2 years with a degree in Culinary Arts or Hospitality Management) Strong leadership and organisational skills, including experience with scheduling and planning A positive, team-first attitude A genuine passion for food quality and guest satisfaction Why You'll Love Working With Us At Residence Inn Edinburgh, our culture is our biggest perk. We recognise great work, celebrate success, and make sure you feel valued every day in our close-knit team. Benefits & Wellbeing Use of the Hotel Gym BenefitHub Access: World's largest selection of retail discounts Wisdom Wellbeing: 24/7 support for you and your family Travel & Dining Perks Marriott Associate Rates and discounts for friends and family 20% off at Marriott F&B restaurants If you're ready to bring energy and expertise to a role where your work truly makes an impression every single morning, we'd love to hear from you. TPBN1_UKCT

WHO ARE WE At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments. A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new. ABOUT YOU We are looking for a passionate and result-driven Chef de Partie to become a valued member of our outstanding Kitchen team in Straits Kitchen at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Chef de Partie in Straits Kitchen , you will manage your assigned section under the guidance of the Senior Sous and Sous Chefs. You will prepare, cook, and plate dishes that showcase Straits Kitchens fusion of Western techniques and Southeast Asian flavours, ensuring consistency, quality, and presentation. You will maintain high standards of hygiene, organisation, and efficiency, assist in daily kitchen operations, and support the sous chefs in delivering an exceptional dining experience. Your responsibilities will include, but are not limited to: Prepare and cook dishes according to the restaurant's recipes and standards, ensuring consistency, flavour, and presentation that reflect Straits Kitchens fusion of Western techniques with Southeast Asian influences. Oversee the operations of a specific section of the kitchen, managing workflow, timing, and coordination with other sections to ensure smooth and efficient service. Ensure that all dishes leaving the kitchen meet the restaurant's quality standards in taste, presentation, and consistency, paying close attention to detail and plating aesthetics. Maintain high standards of cleanliness, hygiene, and organisation in your section, adhering strictly to food safety regulations (HACCP) and internal brand standards. Monitor stock levels, ingredients, and equipment in your section, ensuring proper storage, rotation, and minimal wastage. Identify and report any operational issues, equipment faults, or quality concerns to the sous chefs to maintain seamless kitchen operations. YOUR BENEFITS WORKING AS A CHEF DE PARTIE IN STRAITS KITCHEN AT PAN PACIFIC LONDON At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: Hotel of the Year Group (2023) | Catey Awards Hotel of the Year London (2022/2023) | AA Hospitality Awards Forbes Five-Star Rating | 2022/2023 Forbes Five-Star Rating | 2023/2024 Forbes Five-Star Rating | 2024/2025 Forbes Five-Star Rating | 2025/2026 Forbes Four-Star Rating SENSORY Wellbeing | 2023/2024 Forbes Four-Star Rating SENSORY Wellbeing | 2024/2025 Be part of something extraordinary, where excellence is recognised, and hospitality is redefined. Eligibility: All applicants for the role of Chef de Partie in Straits Kitchen must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage. TPBN1_UKCT

Join the JENKI family as Assistant Manager! JENKI is a fast-growing, people-first brand bringing the joy of matcha to London. Were building something exciting - opening new locations across Central London, and were looking for Assistant Managers who are a natural leader, a true people person, and passionate about delivering great hospitality. Here, every day is about creating uplifting moments, serving top-quality drinks, and sharing positive vibes with our community. As an Assistant Manager, youll play a key role in supporting the smooth running of the store, inspiring and coaching your team, and making sure every guest leaves with an amazing JENKI experience. What youll do: Lead by example, bringing positivity, energy, and warmth to every shift Support the Store Manager in day-to-day operations, from service flow to stock and reporting Coach, motivate, and develop your team to deliver their best work Be a people person who thrives on building strong connections with both team and guests Ensure drinks and service are consistently top quality, reflecting our high standards Take ownership of shift management opening, closing, and keeping everything running smoothly Who you are: A natural leader who loves working with people and bringing out the best in others Experienced in hospitality or retail, with strong operational know-how Friendly, proactive, and always ready to jump in and support the team Organised, reliable, and able to balance people leadership with operational detail Excited about being part of a fast-growing, innovative brand What we offer: Be part of a supportive, fun, and people-first culture The opportunity to help shape and grow a fast-rising brand Career development and progression as JENKI expands across London Hands-on training and coaching to build your leadership skills A chance to work with a product youll be proud to serve Free matcha (of course!) and generous team discounts Regular team socials and events to celebrate wins together Competitive pay If youre ready to take the next step in your career, grow with us, and help lead our team to success, wed love to meet you. Join us, spread the JENKI energy, and help shape the future of matcha in London. TPBN1_UKCT

Company Description Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting. Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack. Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Job Description Were on the lookout for a Restaurant Manager to join our Leydi restaurant team at Hyde London City. You will be responsible for the overall running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more. What youll do Both guest and team experience will be at the heart of all you do. Youll support your team by leading by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Be present on the floor, anticipating guest needs, handling feedback and resolving complaints with care and confidence. Teaming up with the culinary team so that front of house and back of house are working smoothly. Have a firm grip on the P&L and take ownership over the costs of the restaurant business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. Working closely with the F&B Manager to create and plan initiatives and incentives, alongside a strong understanding of the guest booking and profiling system to drive revenue. Ensure high standards of food and beverage presentation, cleanliness, stock control and compliance with food safety and licensing requirements. Qualifications What were looking for Previous experience in a similar Restaurant Manager role or Assistant Restaurant Manager role ready to step up in a busy, bustling environment. You understand hospitality, its in everything you do. Proven track record managing a large FOH team. Nothing is an issue for you - you know what our guests want even before they do. Youre looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. Youre not precious. We leave our egos at the door and help get things done. Youre up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but well feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. TPBN1_UKCT

ASSISTANT GENERAL MANAGER CENTRAL LONDON PREMIUM CASUAL RESTAURANT. HIGH-VOLUME SITE. GROWTH BUSINESS. What Youll Get £42k£45k total package (including tronc, with upside) Annual bonus scheme (c. 1015% based on performance) Real progression clear pathway to General Manager as the business grows Opportunity to join a flagship, high-profile London site Exposure to a growing brand with expansion plans A business investing in structure, people, and long-term development A role with genuine influence not just support, but leadership Who Are They? A growing London-based hospitality brand operating within the premium casual space, with a strong product, loyal following, and clear ambition to scale. The flagship site is a high-volume, multi-floor operation a prime central location,. The business is at a key stage evolving from an entrepreneurial, founder-led setup into a more structured, scalable operation. Standards are being raised. Leadership is being strengthened. And the right people are being brought in to support that journey. This role has been created to elevate the management team and support the GM, bringing consistency, leadership, and operational excellence to site. What Youll Get Up To Support the GM in leading a high-volume, premium casual restaurant Take ownership of day-to-day operations, particularly during peak service Drive service standards, guest experience, and team engagement Lead, coach, and develop supervisors and junior managers Support recruitment, onboarding, and performance management Manage labour, rotas, and cost control in line with targets Be a visible, hands-on leader on the floor setting the tone for the team Help bring structure, consistency, and accountability to a growing site Play a key role in preparing the business for future site openings This is not a number two role in name only youll be a genuine operational leader. What Youll Bring Experience as an AGM, Deputy GM, or strong Restaurant Manager in a premium casual or high-volume environment A balance of structured operational thinking and hands-on leadership Strong people skills able to coach, develop, and inspire teams Commercial awareness across labour, sales, and performance metrics Comfort working in a growing, evolving business where not everything is perfect yet Resilience, adaptability, and a solutions-focused mindset You dont need to come from a polished corporate brand. But you do need to raise the level when you walk in. The Bottom Line: This is a step-up, step-in, and step-forward role. The business has strong foundations great product, strong site, real potential but needs stronger leadership to unlock the next level. If youre someone who enjoys: Raising standards Developing people Operating at pace And being part of a growth story This is a genuinely exciting opportunity. Build the team. Elevate the site. Be part of what comes next. Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website. If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email. If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom! We are Sixty Eight People. Through People, we will revolutionise our industry! TPBN1_UKCT

Senior Bar Manager Bar Cicoria | Royal Opera House, Covent Garden Salary: £45,000 Bar Cicoria is one of the Royal Opera House's most high-profile and exciting bar spaces. A destination for pre-theatre, post-show and late-night guests, it combines Italian style, world-class drinks and the energy of one of London's most iconic cultural institutions. We are now looking for an exceptional Senior Bar Manager to lead Bar Cicoria into its next chapter. This is not a standard bar role. This is a chance to build and run a flagship bar with serious visibility, scale and creative freedom. The role You will own Bar Cicoria end to end, from culture and training through to commercial performance and guest experience. You will be a visible, inspiring leader on the floor, setting standards and building a team that people are proud to be part of. Bar Cicoria is rooted in Italian drinking culture. Aperitivo, vermouth, amaro, spritzes, classic cocktails and thoughtful non-alcoholic options are central to the identity of the bar. A genuine passion for this style of drinking, and the ability to bring it to life for guests and teams, is essential. What you will do You will build, train and mentor a large bar team, creating a culture of excellence, warmth and progression. You will run high-volume, high-energy services while maintaining premium standards. You will drive sales and profitability through strong labour control, stock management and smart commercial decisions. You will work with senior leadership on menus, activations and events to keep Bar Cicoria fresh, relevant and talked about. You will lead from the front, especially during peak pre-theatre, interval and late-night trading. Who you are You are already leading or ready to lead a serious bar operation. You have a strong background in premium, high-volume hospitality. You are known for building strong, loyal teams and developing future managers. You are commercially sharp and operationally disciplined. You genuinely love drinks culture, especially Italian-style bars, vermouth, aperitivo and classic cocktails. You are confident operating in a high-profile environment where standards and reputation matter. Why this role Bar Cicoria sits inside one of the most famous cultural venues in the world. You will have the chance to shape a bar that London notices, with the backing, scale and ambition of the Royal Opera House behind you. If you want to lead something distinctive, build a serious team and put your stamp on a destination bar, this is that opportunity. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Floor Manager Nora Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbuls kitchens. About the Role As Floor Manager, you are the engine of the floor the person who sets the tone, keeps the energy alive, and ensures every guest leaves feeling theyve experienced something truly special. Youll own the service from briefing to last bill, drive the daily vibe, and lead your team with confidence and warmth. Youll work closely with the AGM and GM to make sure the service is not just smooth, but electric . Youll be there for your team training, developing, and inspiring them every single day. This is a role for someone who thrives in a busy, people-driven environment, loves the rush of service, and takes real pride in the outcome of every shift. About You Youre a leader with presence people listen when you speak, and you inspire without shouting You thrive in the rhythm of a busy, buzzing floor You believe hospitality is about connection, not just service You take ownership of the team, the atmosphere, and the guest experience You have a sharp eye for detail, but never lose sight of the bigger picture Youre passionate about food, wine, and creating moments guests will remember Your Responsibilities Service Leadership Own the service from start to finish set the pace, the tone, and the standards Run briefings that energise the team and prepare them for success Keep service flowing, reading the room and anticipating guest needs Support and guide the team on the floor always leading from the front Team Development Train and coach the FOH team to deliver exceptional, guest-focused service Identify opportunities for growth and progression in your team Build a positive culture where people feel valued and motivated Give clear, constructive feedback to help your team improve daily Operational Management Manage daily rotas and shift planning with efficiency Oversee reservations, walk-ins, and seating flow in collaboration with the host team Uphold H&S and compliance standards on shift Work with the bar, kitchen, and wine teams to ensure smooth coordination Guest Experience Build relationships with guests, turning first-timers into regulars Handle complaints and special requests with empathy and efficiency Always look for ways to improve the guest journey and the atmosphere Requirements Previous experience as a restaurant or floor manager in a busy, quality-focused environment Strong leadership and communication skills Confidence in managing service and a team at pace A love of hospitality, food, and wine and sharing that passion with others Organised, proactive, and a team player This is for you if... You love being the person who makes the shift work . You believe service should have energy, flow, and personality. You want to be part of a team thats building something from the ground up. And youre ready to own the floor at NORA. Apply now and lets make every service unforgettable. TPBN1_UKCT

Chef de Rang - Mauro Colagreco London, UK Full-time Company Description Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Cte d'Azur, which was awarded the illustrious title of Best Restaurant at The Worlds 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, which will see Mauro continue his work promoting an awareness of the impact that food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison and Mauros Table. Driven by a consistent commitment to seasonality, local procurement, and sustainability, all three of Colagrecos dining experiences will showcase the UKs best organic produce sourced daily from farms, fields, and shores across the country. Colagrecos culinary offering will truly be the heart and soul of the hotel, in which guests and locals can come together to celebrate, meet, entertain and delight. Mauro Colagreco at Raffles London at The OWO, his signature restaurant, is an ode to travel and discovery told through food. The restaurant showcases Chef Mauros culinary innovation and passion towards sustainability through his commitment to sourcing local, seasonal ingredients with a particular focus on the rich diversity of native British vegetables. A meal here is all about the journey. Job Description Scope Of Position A Chef de Rang will be responsible for the day-to-day service within Mauro Colagreco Restaurants keeping in with the brand's continuing effort to deliver outstanding guest service. Specifically, responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us. Taking responsibility in leading a station while managing commis waiters to ensure a smooth service. Responsible for maintaining the stations and the restaurant itself along with being the communication point between back of house and front of house. Supporting hostess, baristas and other team members when required and supply guest feedback and requests to management. Responsibilities Operation Knowledge of menu and all products served within Mauro Colagreco Restaurants. Deliver food orders from the kitchen to customers tables rapidly and accurately with an explanation of each dish for the guest. Act as the contact point between Front of the House and Back of the House staff. Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins. Explain the dishes to the guest with a knowledgeable and in a professional manor. Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues. Is responsible for serving food orders and removing used dishes and utensils. Ensure food is served in accordance with safety standards. Inform restaurant staff about customers feedback or requests. Commit to best possible sustainable practices daily in terms of waste management and purchasing. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Qualifications Qualifications, Skills & Experience Essential Ability to communicate clearly and efficiently in English, both verbal and written. Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation. Proven track record of surprising and delighting guests. To be detail oriented and to work within a team. Flexibility to respond to a range of different work situation. Works well within a team environment. A proven track record and ability to provide high levels of service under pressure. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance. Desirable Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards. Additional information Why join our Raffles team? Not only will you be joining one of the worlds best hotels you will also receive great benefits including: 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether thats a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity. Belonging: We celebrate our differences. We support each other and we always stand together. Integrity: We build trust through mutual respect and being authentic. Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. TPBN1_UKCT

Floor Manager Salary - Up to 46k Schedule - Full Time Experience - Previous experience in a quality Restaurant desired Were looking for a talented Floor Manager to join our opening team. This is a rare and exciting opportunity for an ambitious Floor Manager to play a key role in a dynamic & growing restaurant group with big plans ahead. You would be joining a driven and passionate team. Awarded a Michelin Bib Gourmand across two locations, Berenjak is an exciting group of Persian restaurants with three locations in the UK (Soho, Borough Market, Soho Farmhouse) and four internationally (UAE, Qatar and New York, LA) The Location Berenjak Mayfair is the brands flagship new opening located at 80 Duke Street, a moments walk from Grosvenor Square in the heart of Mayfair. The design direction is inspired by Grandads villa in the North of Iran; a space that feels homey and relaxed but also elegant and mature whilst the service style focuses on genuine, warm hospitality and memorable guest experiences. Guests can expect a mix of classic Berenjak classic Mazeh, Kababs and Khoresht with the addition of new elevated diverse regional Persian dishes. The beverage offering will draw a new focus to premium drinks options exclusively curated for the Duke Street location including new signature cocktails and an expanded wine selection. The Position We're looking for an experienced and energetic Floor Manager, but most importantly, we're looking for committed self-starters who are eager to learn, develop and be part of this unique restaurant. Working in a small team you'll need to be able to communicate effectively, delivering exceptional guest experiences with personality and flair. The Successful Floor Manager will have: Previous experience as a Floor Manager or Assistant Floor Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a excellent knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group. As Floor Manager, you will be responsible for: Supporting the senior management team in managing day-to-day restaurant operations with warmth and professionalism; Ensuring the running of a smooth service. This is a hands-on management role and the ideal candidate will be able to oversee and manage a large, dynamic FOH team; Developing and being able to deliver an engaging training programme; Demonstrate the ability to run engaging and informative briefings before service, communicating any updates to the menu,?new items, specials, and limited stock?; Champion quality and consistency - ensure positive communication between both the FOH and Kitchen teams to deliver exceptional product and guest experience. Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Were closed on Sundays thats always a set day off! 50% off dining across JKS Restaurants 3 month celebration meal Trade price wine from our suppliers Code App Membership Wagestream stream your pay earlier Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice WSET wine and spirits courses A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Employee referral scheme paying up to £600 per referral Team parties & long service awards Wedding gift & new born care package Access to 24/7 GP for you and your family Discounted Gym Membership The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the Worlds 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyles, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group. TPBN1_UKCT

Turtle Bay - Deputy Manager We’re looking for a warm, people-focused and inspiring Deputy Manager to join our team at Turtle Bay in Hammersmith. Who We Are Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night. Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners. What We’re All About We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes. Our Rewards Great pay, Tronc, and excellent rewards Career progression and training with professional development and mentoring Enhanced family leave pay 50% discount at Turtle Bay for you and up to 6 friends Remote GP access, prescriptions, mental health, and physiotherapy support for you and your family Mental Health First Aid training and 24/7 Employee Assistance Programme Loyalty bonuses and relocation package opportunities Referral bonuses up to £1,000 About the Role As a Deputy Manager at Turtle Bay, you’ll support the General Manager in leading the team, running a smooth operation, and delivering the relaxed, feel-good Turtle Bay experience that keeps our guests coming back. You’re a hands-on leader, someone who can step up and take ownership while inspiring and motivating your team every day. You’ll play a key role in driving performance and team engagement, bringing the right energy and focus into service, and always looking for ways to grow both the business and your people. From hosting to managing shifts, training team members and making sure every guest leaves with a smile – you’re there to help make it all happen. We’re looking for someone who’s confident, people-first, and passionate about hospitality. You’ll bring a strong sense of responsibility, positivity, and a clear drive to grow, while also knowing how to have fun, build trust, and keep your team motivated and supported. At Turtle Bay, we’re committed to creating a workplace where everyone feels respected, valued and supported. Join us in our mission to champion equality, inclusion and wellbeing, and be part of a vibrant, diverse team that genuinely loves what they do. Next Steps… Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.

About the role: Were working with a well-established, food-led gastro pub in an affluent neighbourhood, looking for a General Manager to take full ownership of the site. This is a hands-on role where youll be very present on the floor, leading from the front, building relationships with regulars and setting the tone for the team. The business already has a strong reputation and loyal clientele, so its about maintaining high standards while continuing to grow the operation and drive performance. Youll have full responsibility for the venue, from service and team culture through to P&L, labour and profitability with the support of an experienced senior team. About you: Youre an experienced General Manager from a quality, food-led pub or similar environment. Youre confident on the floor, naturally good with people and know how to create a strong team culture. You understand the numbers and how to drive performance, but you never lose sight of the guest experience. You take pride in your site, keep standards consistently high and lead in a hands-on, approachable way. Benefits: Strong salary + bonus potential Established, well-performing business with loyal, high-spend clientele Real autonomy to run the site as your own Supportive ownership and senior leadership Opportunity to grow and further develop the venue TPBN1_UKCT

Role: Assistant General Manager Location: Battersea Power Station Fish are like us - we all swim together. Strange Fish are the gentle rebels: calm, curious, thoughtful. People who dont need to shout to be heard. People who make things feel easy. You know who you are. You will have walked a similar path before, but your spirit is ready for an Assistant General Manager role where you can bring your energy and vision (with a spark of dare) to our SticksnSushi restaurant at Battersea Power Station. Are you? A confident individual who thrives in a fast-paced environment of excellence? Someone able to adap, stay calm under pressure, move with change and keep standards high whilst controlling costs? A naturally caring relationship builder who brings trust, respect and generosity? Naturally able to listen and support, with a big smile and a small ego? Culturally curious and hungry to learn more about our Danish n Japanese roots? What youll be doing at Sticks n Sushi Assisting the General Manager to ensure elevated hospitality for each guest in how you lead a shift Motivating, coaching and inspiring your Fish (the wonderful team) Supporting the General Manager to grow a strong community of Guests, welcoming everyone equally Being trusted to make decisions, solve challenges and keep the good energy flowing What youll bring to us A track record of success in previous roles as an Assistant General Manager/Deputy Manager in a high-volume, premium branded full table service restaurant An eye for detail, always upholding the highest standards and ensuring every shift is in the very safest pair of hands Genuine care for your team: your nurturing approach will make coaching & developing a natural focus, ensuring you have one of the happiest teams in the industry A Ja Tak (Danish for "Yes, thank you") attitude, embodying our big smile, small ego spirit A genuine commitment to making people happy, turning guests into regulars and regulars into friends. The desire to be part of a company that can help you flourish and become the best you can be How we will support your journey with us At SticksnSushi, we dont want people to stand still. We help you grow. Through our LeadnLearn academy, we will support you to master your craft and new skills. 90% of our General Managers were promoted from within and we are committed to internal progrerssion and development for our Fish. We also have opportunities in our Support Teams and across the UK and Europe, with new restaurants opening soon. The benefits that go beyond the day to day Yes, we work hard. But we also laugh, learn and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making SticksnSushi a little bit better every day. A place where everyone belongs and is represented. As well as our SticksnSushi language lessons (so you can speak our slightly odd lingo in no time), youll enjoy: Delicious team food every shift 50% discount across all our restaurants, everywhere (yes, that includes drinks) Generous referral bonus schemes Employee assistance and wellbeing support through Hospitality Action Financial wellbeing support including early access to your salary with Wagestream Employee discounts across high street retailers and restaurants Team events, unforgettable parties & awards Ready to jump in? Then click 'apply'. It takes no time at all and at SticksnSushi, we welcome everyone. We cant wait to hear about the Strange Fish that you are and if your spark lights ours, well invite you for a chat so we can meet you properly. Then, if it really feels right, well dive straight in together. Thats us. TPBN1_UKCT

General Manager - Exciting Restaurant Group Location: London Salary: £60,000 + bonus A high-energy, quality-led restaurant group with a strong presence on the high street is looking for a General Manager to take the reins of one of its flagship sites. Known for fresh, flavour-driven food and a lively, guest-focused environment, this is a brand that continues to grow and perform. The Role: • Lead a high-volume, fast-paced restaurant delivering consistent, high-quality guest experiences • Build, develop and retain a strong management and floor team • Create a positive, high-performance culture where standards are non-negotiable • Take full ownership of site performance, driving sales, profit and operational excellence • Ensure the offer remains sharp, relevant and aligned with the brand's reputation The Person: • Proven experience as a General Manager within a high-volume, quality-led operation • Comfortable managing weekly revenues of £100k+ • Strong track record of team development and retention • Commercially focused with a clear understanding of P&L • Hands-on leader who sets the pace and drives standards • Stable career history showing progression and impact • Passionate about food, service and creating a great environment for both guests and team If this feels like a step up or a strong move, apply or send your CV to TPBN1_UKCT

Deputy General Manager – Bloomsbury’s New Boutique 4-Star Gem MCG Recruitment are thrilled to partner with a prestigious, boutique 4-star hotel in Bloomsbury for the launch of their brand-new property. This is a rare opportunity to step into a senior, hands-on leadership role and help shape an extraordinary guest experience from day one. About the Role As Deputy General Manager, you’ll work closely with the General Manager to ensure flawless operations behind the scenes while delivering seamless, personal luxury service on the floor. This is a hands-on position for someone with a strong Food & Beverage pedigree, natural hosting flair, and the ability to inspire confident, enthusiastic teams. Your Responsibilities: ✨ Lead Food & Beverage Excellence – Create flawless service flow, the perfect ambience, and meaningful guest connections ✨ Support Hotel Operations – Partner with the GM to keep every department running smoothly ✨ Be a Visible, Approachable Host – Anticipate guest needs and create a warm, welcoming environment ✨ Develop & Inspire Teams – Mentor and lead high-performing staff across all departments ✨ Oversee Events & Corporate Stays – Deliver personalised experiences for weddings, corporate bookings, and private events ✨ Uphold Luxury Standards – Maintain impeccable service while keeping it natural, effortless, and genuinely warm About You We are looking for a proactive, service-led leader who is: ✅ Experienced in Food & Beverage within luxury or high-quality hotels ✅ Confident, calm, and approachable, with a natural gift for hospitality ✅ Skilled in managing events, weddings, and corporate business ✅ A collaborative, hands-on leader passionate about developing teams ✅ Dedicated to creating spaces where guests feel relaxed, valued, and inspired Why This Role Is Unmissable Join a respected boutique hotel group with a focus on intuitive, understated luxury Take a senior, influential role in a brand-new, high-profile property Lead and shape motivated, high-performing teams Deliver personal, memorable experiences in a prestigious environment Be part of a rare hotel opening – a career opportunity like this doesn’t come along often Step into a role where you can make your mark, lead with passion, and craft exceptional experiences from day one. Apply today to join this exceptional team and help write the first chapter of a truly remarkable hotel. #MCG1

Do you have bar experience and enjoy working in live events? Want to work for a company recognised as one of The Sunday Times Best Places to Work? Join us at British Airways ARC, one of Londons newest live event venues, and help deliver unforgettable guest experiences at world-class shows. We now hiring the following roles: Bar Manager - £17.95 an hour Bar Back - £15.45 an hour Lead Bartender - £15.45 an hour What We're Looking For Strong bar experience, ideally in a venue or live events environment. Excellent customer service skills with the ability to stay calm under pressure. Confident managing people andmotivating teams. Previous experience working in VIP lounges, luxury venues, or live events . Strong technical knowledge of classic and contemporary cocktails, including bespoke or signature serves. Strong POS till experience and good accuracy. Self-motivated, reliable and able to work independently. Confident using Microsoft Excel and Outlook. Flexible and committed to regular shift work. Physically able to lift and move 1625 kg safely Ready to be part of the action behind unforgettable events? Apply now! Working hours: This is a shift-based role working evenings and weekends, normally from 5pm to 11pm, though some shifts can finish later and there are occasionally shifts during the day. You give your availability for the shifts you can work one month in advance. Once the monthly rota is confirmed you are expected to work those shifts. We ask that you are able to work regularly due to the nature of the role. Where: You'll be based at the venue in Olympia, West London. You will need to be available to work evenings and weekends. Key Dates: Interviews: during April 2026 Start date: 12 or 13 May 2026. Ourcommitment to inclusion We arecommitted to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. We know that diverse teams make the strongest teams. That's why weactively encourage people from all backgrounds, experiences and perspectives to apply. If thisrole excites you but you're wondering whether you meet every single requirement don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another. Because at AEG Europe, we believe that the best ideas comefrom the most inclusive teams and we're building a workplace where everyone can thrive. TPBN1_UKCT

Food & Beverage Manager North Wales Luxury Hotel Live In A Food & Beverage Manageris required for one of North Wales most striking and recognisable luxury properties, set in a spectacular coastal location. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. This is a truly unique destination an stunning property renowned for its romance, character and dramatic setting. The hotel is a highly sought-after wedding and events venue, hosting a large number of bespoke celebrations, private functions and large-scale events throughout the year, alongside a busy food and beverage operation. This is a heavily events-focused role, ideal for an experienced Food & Beverage Manager with a strong background in weddings, banqueting and high-end events, who thrives on organisation, coordination and delivering flawless guest experiences. Whats on offer: Live in available if required Competitive salary package A senior leadership role within an iconic destination hotel The opportunity to lead a busy, varied and events-driven operation A hands-on role with real autonomy and responsibility Career development within a growing hospitality business The successful candidate will oversee all food and beverage outlets as well as the planning and execution of weddings and events, working closely with the events, kitchen and operations teams to ensure every occasion is delivered to the highest standard. As Food & Beverage Manager you will: Lead all food and beverage operations across the hotel Take ownership of weddings, banqueting and events delivery Coordinate large-scale functions, from planning through to execution Manage, train and motivate a multi-outlet front-of-house team Ensure exceptional service standards across both events and day-to-day trading Work closely with the kitchen and events teams to deliver seamless experiences Maintain strong operational controls, staffing levels and service consistency This role would suit a Food & Beverage Manager with proven events and weddings experience, looking for a flagship position within a truly unforgettable setting. If youre passionate about hospitality, thrive in a fast-paced events environment and want to lead food and beverage at one of Wales most romantic and iconic venues, this is an outstanding opportunity. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

WHY YOURE HERE As a member of Jamie's Chef De Partie team, youll be expected to hit the ground running in our busy restaurants. Your knowledge and passion for great food will help to deliver the Jamie's experience, ensuring that by the time they leave, theyve not only learnt something new, experienced amazing service with great food and drink, but that theyre leaving feeling part of the family and want to come back. WHAT YOURE HERE TO DO Represent the companys high standards of personal presentation and behaviour at all times during a shift Demonstrate efficient time keeping, presentation and workflow Have advanced fresh food knowledge, understanding of the brand, cookery methods/techniques Deputise for the Junior Sous Chef at times, leading by example and ensuring the smooth and safe running of kitchen at all times Have a full understanding of COSHH, health & safety, allergens, temperature records, labelling of fridges and food including blast chilling Maintain service of food to assigned task standards/spec/batch cooking Ensure the mise en place of the section is performed to high standards required at all times To maintain the high presentation, correct plating and cooking of food at all times with guidance from senior chefs Maintain the standards and culture of the team by setting an example to new and existing members of staff and assisting in their training when required To maintain the highest standard of cleanliness and up-keep of equipment Ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs Communicate all issues directly to Senior Chefs with regard to section operation Relate all ordering requirements for that section to the Service Chef or Senior Chefs when instructed To contribute to the building of the team and efficient team spirit as well as having an active interest in employees welfare, safety and development Communicate any issues directly to Senior Chefs and support Junior Chefs WHAT YOU NEED TO KNOW Confidently be able to run at least two sections in the kitchen Ensure specials created and signed off by senior chefs are achieving targeted GP% To provide a friendly, courteous and professional service at all times Maintain good working relationships with your colleagues and all departments To ensure you have a thorough understanding of and adhere to Jamie Olivers Catherine Street regulations in particular the policies and procedures relating to fire, hygiene, food safety and allergens To ensure you, as an employee, report for duty punctually, wearing the correct uniform at all times, maintaining the highest standard in hygiene and grooming To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments if required, to meet business demands and guest service needs Fully understand opening and closing process and how to write and follow a prep list Complete understanding and demonstration of recipe knowledge and portion control Carry out any other reasonable duty that may be requested by the manager To attend meetings and training as and when required WHAT WE OFFER IN RETURN Generous and competitive benefits package including: Access to Bupa Cash Plan and membership to the CODE hospitality app Free, delicious and nutritious meals on shift Generous family package Discount on meals in Catherine Street for you and your family Opportunity to join a company that will invest heavily in its people and their careers Lots of internal and external training and development opportunities Regular team socialising events And many more details to follow! At Jamie Oliver, we celebrate the fact that everyone is different and treat every colleague with dignity and respect. As a creative business we know that diverse teams help us deliver our best work. We love to see applications from groups who are currently underrepresented in the creative industries. TPBN1_UKCT

General Manager - Central London – Leading Cultural Venue - £50,000 IMMEDIATE STARTER PREFERRED We're seeking an experienced General Manager to lead a busy, high-profile bar and kitchen operation within a leading cultural venue in Central London. The role covers a popular public bar, event catering, and a seasonal outdoor offering in a prime location. The Role You will take full ownership of operations, team leadership and commercial performance, ensuring exceptional guest experience while driving revenue growth. Key Responsibilities Lead day-to-day bar and kitchen operations in a high-volume environment Manage, develop and inspire a large team Drive sales, profitability and cost control (full P&L responsibility) Oversee stock, suppliers and financial processes Develop the food offer and maximise revenue opportunities Deliver catering for events, hires and VIP hospitality Ensure compliance with licensing, H&S and food hygiene standards Collaborate across departments to enhance the overall visitor experience About You Proven experience as a GM or senior F&B leader Strong commercial and operational background Track record of driving sales and managing high-volume venues Experience with events and catering Passion for delivering outstanding service Benefits 25 days holiday + bank holidays Pension scheme Staff discounts and perks Training & development Employee wellbeing support Let me know if you want an even punchier version for LinkedIn or a candidate outreach message. TPBN1_UKCT

At Firmdale Hotels, we pride ourselves on offering an unparalleled luxury experience in the heart of London. Our boutique hotels, known for their unique design and exceptional service, are celebrated for creating memorable experiences for our guests. Our Haymarket Hotel is no exception, providing a vibrant and stylish setting for both our guests and our dedicated team. Join us, and be a part of a company that values creativity, teamwork, and excellence. We are currently seeking a dynamic and passionate Food and Beverage Supervisor to join our esteemed team at the Haymarket Hotel. In this role, you will oversee the daily operations of our restaurant, ensuring that our guests receive the highest level of service. You will work closely with senior management and team members to exceed guest expectations consistently. Responsibilities: Manage the daily operations of the restaurant and bar, ensuring smooth and efficient service. Build and maintain strong, professional relationships with guests to enhance their experience. Address and resolve guest complaints promptly, communicating issues to the Food & Beverage Manager. Ensure compliance with health and safety regulations and company policies at all times. Collaborate with the Food and Beverage Manager to deliver high-quality service. Lead daily briefings with the team to discuss service standards and operational updates. Foster a positive work environment to maintain high staff retention and morale. What you Need: Previous experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue. Deep passion for Food and Beverage, with extensive knowledge of quality products and ingredients. Strong understanding of the current market and competitor landscape. Proven experience in managing, leading, motivating, and developing a team. Excellent communication skills, both written and verbal. Meticulous attention to detail, ensuring that every aspect of service meets our high standards. What We Offer: Competitive hourly rate of £19.00 - £21.00 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commutin Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. TPBN1_UKCT

The Food & Beverage Supervisor will support the strategic initiatives and objectives of the Food & Beverage department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. You'll be the backbone of the team as Food & Beverage Supervisor, as you'll be working with your Head of Department to motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be there for the team on the floor, showing exceptional leadership skills to maintain positivity over busy times and inspire excellent guest care. If you're our ideal Food and Beverage Supervisor, you will: • Support the Assistant Food and Beverage Manager to manage daily operations and supervise service delivery * Help to meet and exceed guests' expectations by offering exceptional hospitality * Support with the training and coaching of new team members * Be creative and bring ideas to the table * Lead by example! Don't forget to let your personality shine through * Support with the delivery of events to help create those "wow" moments Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! TPBN1_UKCT

Assistant General Manager – Covent Garden | Big Easy Ready to step up and support the leadership of a flagship restaurant in one of London's busiest locations? Big Easy is one of London's most established restaurant brands, known for Southern-inspired BBQ, fresh lobster and a vibrant bar atmosphere. We operate busy, high-energy restaurants with strong operational structure and clear leadership standards. We are now recruiting an Assistant General Manager for our Covent Garden site, a high-profile, high-volume location with strong revenue performance and growth potential. This role would suit an experienced Assistant General Manager or a strong Restaurant Manager ready to step into a broader leadership role and support full site performance. The Role – Assistant General Manager As Assistant General Manager, you will be responsible for: Supporting full-site operations in a high-volume, flagship environment Leading FOH teams and working closely with BOH Delivering exceptional guest experience Managing rotas, labour control and daily staffing levels Supporting P&L performance, driving revenue and cost control Stock control and operational efficiency Training, coaching and developing supervisors and team members Ensuring compliance with Health & Safety and company standards Driving service standards, culture and team engagement Supporting the General Manager in overall site performance and decision-making You will be a hands-on leader who leads from the floor, supports performance and sets the tone for service, energy and accountability. What We Are Looking For Minimum 2–3 years' experience as an Assistant General Manager or Restaurant Manager Strong background in high-volume hospitality or casual dining Experience supporting P&L and managing labour and costs Ability to lead and develop teams in a fast-paced environment Strong commercial awareness and operational understanding Confident decision-making and problem-solving skills Excellent communication and organisational ability Passion for hospitality management and guest satisfaction We are looking for a confident and driven operator who is ready to step up and grow into a General Manager role. What We Offer Competitive salary Performance-based bonus Career progression across multiple London sites Structured leadership development Staff meals on duty Team discount across venues Supportive senior management team This is a genuine opportunity to grow into a General Manager role within an established and growing hospitality group. If you are an experienced Assistant General Manager ready to take the next step in a busy Covent Garden restaurant, we want to hear from you. Apply now! Right to work in the UK is required. TPBN1_UKCT

General Manager – New Opening - East London We're looking for an exceptional General Manager to lead the opening of an exciting new East London restaurant from Jackson Boxer. This is not a desk-bound management role. We're searching for a hands-on leader who thrives on the floor, builds strong teams, and creates unforgettable guest experiences. About the Role As General Manager, you'll be at the heart of the restaurant — setting the tone, leading from the front, and shaping a culture where both team and guests feel genuinely cared for. This role is people-first. Your success will be defined not by paperwork, but by the energy in the room, the strength of your team, and the experience every guest walks away with. What You'll Be Doing: Leading daily service with presence, confidence, and warmth Building, mentoring, and inspiring a high-performing team Creating a positive, inclusive, and high-energy working environment Ensuring exceptional, detail-driven guest experiences at all times Working closely with the chef and leadership team to bring the restaurant's vision to life Driving standards, culture, and consistency from day one Just some of our benefits: Competitive salary + performance bonus Clear career growth and development opportunities Flexible scheduling for better work-life balance Generous staff dining discounts across the group Supportive, inclusive team culture Wellbeing initiatives to support you inside and outside work Regular rewards, incentives, and team celebrations Be part of an ambitious, expanding restaurant group Have your ideas heard and make a real impact Work in vibrant restaurants that live and breathe hospitality TPBN1_UKCT

Bar Manager - Luxury Hotel We are currently recruiting for an experienced and driven Bar Manager to join a luxury hotel in Windsor, ahead of an exciting new restaurant and bar launch. This is a rare opportunity to be part of a high-profile refurbishment, working closely with senior leadership to shape and deliver a refined, high-quality bar experience from pre-opening through to launch and beyond. As Bar Manager, you will take ownership of the bar offering, curating a polished yet approachable drinks experience that reflects the hotel's commitment to quality, provenance and exceptional guest service. You will lead and inspire the team, ensuring consistently high standards and a confident, professional service style. The Perks As Bar Manager you can expect the following: Basic salary of £35,000 Tips on top Complimentary and discounted stays across the hotel group Preferential rates for friends and family Access to a premium benefits platform with wellness credit Enhanced maternity and paternity packages Loyalty rewards and regular team events Extensive training and development opportunities Employee wellbeing support services Free meals on duty onsite parking The Place A luxury hotel in Windsor undergoing significant investment, including a new restaurant and bar concept focused on heritage, seasonality and locally sourced produce. The property is entering an exciting new chapter, offering a refined yet welcoming environment for both guests and the team. Part of a respected, family-owned collection, the hotel is known for its commitment to excellence, people development and creating a strong, supportive culture. The Person The successful Bar Manager will have the following: Experience as a Head Bartender or Bar Manager within a premium or luxury environment Strong knowledge of cocktails, spirits, wines and wider beverage trends A passion for delivering exceptional, polished guest experiences Proven experience leading and developing a team A calm and confident approach in a fast-paced environment Strong attention to detail and high personal standards Excellent communication and interpersonal skills Personal Licence holder preferred If you're an experienced Bar Manager looking to be part of an exciting luxury opening, apply now! TPBN1_UKCT

Restaurant Manager/Sommelier New Restaurant Opening Summary Are you an experienced and driven Restaurant Manager or Sommelier who thrives on building teams, shaping culture and being part of something from day one? We are looking for a Restaurant Manager with WSET Level 3 (or equivalent), or an Sommelier ready to step into a leadership role, to join the opening team of a new elevated grill restaurant launching this April in the heart of Liverpool Street. This is a rare opportunity to help bring a new concept to life from the ground up in a high-profile, high footfall location. The restaurant will focus on quality produce, confident flavours and polished service - delivering an experience that is generous, warm and consistently executed. As Restaurant Manager/Sommelier, you will be responsible for the day-to-day running of the front of house operations. You will lead the team through service, uphold standards, and ensure every guest receives exceptional hospitality. Working closely with the General Manager, you will help embed systems, develop the team, and help shape a positive, high performing culture from the outset. This role suits a passionate and knowledgeable sommelier who takes genuine pride in curating a thoughtful wine programme and delivering refined, confident wine service. What you will be responsible for Leading and developing the restaurant's wine programme. Driving wine sales through engaging, confident and intelligent pairing recommendations. Inspiring the team through wine training and thoughtful pairings Supporting the GM in maintaining exceptional service standards. Ensuring compliance across Health & Safety, Licensing and company policies Maintaining strong communication between FOH and BOH teams creating a positive, professional and supportive working environment What you will need to be a successful applicant WSET Level 3 or equivalent sommelier qualification. Proven experience as a Restaurant Manager or Sommelier within a quality-led, high-volume environment. A confident, respectful and motivating leader who sets standards and leads from the front A genuine passion for hospitality, wine, food pairings and delivering exceptional guest experiences. A calm, decisive and solutions-focused approach under pressure. Flexibility to support the needs of the business, including evenings and weekends What we will offer The chance to be part of an exciting new restaurant launch in a landmark location Real responsibility and influence across the FOH operation Ongoing development and mentorship from an experienced senior leadership team Clear progression opportunities as the business evolves Staff meals, discounts and company pension Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Work Location: In person Job Types: Full-time, Permanent Work Location: In person TPBN1_UKCT