About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
As Reservation Manager, you are the first impression of Osteria Angelina — the voice, the tone, the sense of welcome. You’re not just managing bookings; you’re shaping the guest experience before they even walk through the door. You’ll own the reservation system, manage guest communications, build relationships with regulars, and help the restaurant operate like a perfectly tuned machine. You’ll be part of the management team, feeding into strategy, logistics, and guest satisfaction and most importantly, bringing energy, warmth, and genuine hospitality to everything you do. About You Confident and in control – you understand what it means to own your space A natural communicator – warm, clear, articulate, and genuinely guest-focused. Organised, sharp, and system-savvy – you like things clean and efficient. A people person who builds rapport and remembers the little things. Calm under pressure – especially during busy times and high-volume bookings. System Management + Efficiency Manage and optimise the reservations platform (SevenRooms or Triple Seat) Track booking trends, pacing, and capacity to maximise smooth flow and covers Work closely with the GM, floor managers, and kitchen on daily planning Support walk-in management and waitlists during service times Collaboration + Culture Lead and train hosts and receptionists on tone, standards, and presence Be present during peak shifts to support front desk and greet key guests Represent the soul and energy of the brand through every touchpoint Reservations Manager Requirements Previous experience in a reservations or front-of-house management role Comfortable with reservation platforms (SevenRooms) Good knowledge of floor plans, cover management, and guest communication Strong written and verbal English A love of good food, good wine, and great people.
We are currently looking for a Fulltime bartender to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the floor if needed. Skills and experience: Experience in cocktail making or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 20h - 40h per week. · Salary £12.42 to £15 per hour
Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
We're looking for a Drinks Runner to join our front of house team at The Ivy High Street Kensington . A Runner is an entry level position that will give you valuable insight and experience into the hospitality industry. The pace is fast and the standards are high, but if you are passionate and a quick learner, it can be the start of a great career. You will: • Assist waiters in serving food and beverages to guests, • Carry food to guests, ensuring the area is cleared after, • Help set up the restaurant for service, • Support the chefs to ensure they are prepared for service What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: • Top class training – before the job and on the job, plus opportunities to progress, • Excellent staff meals, served exactly as they are to guests, • A generous staff discount at all of our Ivy Collection restaurants nationwide, • Lots of great benefits including free uniform, cycle to work scheme and savings on things like gym membership and cinema tickets, • Reward programmes recognising employee longevity and recognising those who promote us as an employer of choice, • A great work-life balance and plenty of opportunities to socialise with your team outside the workplace, • External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support & personal advice The Ivy Collection Who are we? All Ivy Collection restaurants have been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, extending the magic of our celebrated West Street venue to handpicked locations across London, the UK and Ireland. Open seven days a week and offering all day dining, from breakfast to dinner with lunch, brunch and afternoon tea in between, means everyone has the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
We are seeking enthusiastic and guest-oriented individuals to join our team as Waiters & Waitresses at our Covent Garden Restaurant. As a waiter/waitress, you will play a key role in providing excellent service to our guests, ensuring they have a memorable dining experience. Responsibilities: Greet guests warmly and escort them to their tables. Explain menus to guests, answer questions, and make recommendations. Take food and beverage orders accurately and promptly. Relay orders to the kitchen staff and ensure all items are served on time. Serve food and beverages to guests in a courteous and efficient manner. Check in with guests to ensure satisfaction with each food course and beverages. Clear tables and ensure they are set up properly for the next guests. Process payments and operate the EPOS system effectively. Collaborate with other restaurant staff to ensure a seamless dining experience for guests. Adhere to all food safety and sanitation procedures. Requirements: Previous experience in the food and beverage industry is preferred but not required. Excellent guest service skills. Strong communication skills. Ability to work in a fast-paced environment. Attention to detail. Ability to work well in a team. Flexibility to work evenings, weekends, and holidays. Reporting: Reports to the Management Adheres to all company rules, regulations, and procedures. Ensures all legal and health and safety requirements are adhered to. Communicates any potential problems to the duty manager. Performs any task pertinent to the operation as directed by the management. Knows and pro-actively works toward sales mix and cover targets for the business. Focuses completely on achievement of all O.U.R.E.T.H.O.S requirements. Physical Demands: · Ability to stand and walk for extended periods. · Ability to lift and carry trays. · Ability to bend, stoop, and reach. Benefits: · Competitive hourly wage. · Employee meal discounts. · Opportunities for advancement and growth within the company. · 28 days of holiday If you are passionate about delivering exceptional service and creating memorable dining experiences for guests, we would love to have you join our team. Apply today to be a part of our energetic and dedicated team! Job Types: Full-time, Permanent Pay: £14-£16.00 per hour Expected hours: 10–45 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee mentoring programme Schedule: 10 hour shift 8 hour shift Holidays Night shift Weekend availability Experience: Hospitality: 2 years (preferred) Restaurant: 2 years (preferred) Work Location: In person
HEAD WAITER/WAITRESS Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter at Roe, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: • Oversee and support the front-of-house team to maintain outstanding service standards., • Provide warm, attentive, and knowledgeable service, ensuring guests feel valued., • Guide guests through the food and drink menus with expert recommendations and pairings., • Coordinate with the kitchen and bar teams to ensure smooth communication and timely service., • Maintain high levels of organization, cleanliness, and adherence to health and safety regulations., • Assist in training and mentoring junior team members, fostering a culture of excellence., • Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution., • Support management with service operations, including opening and closing procedures. About you: • Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant., • Passion for hospitality, food, sustainability, and delivering outstanding guest experiences., • Strong leadership, communication, and interpersonal skills., • Attention to detail, problem-solving ability, and the capacity to thrive under pressure., • A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family. We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for. 🔸 What You’ll Be Doing: Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience. Supporting and motivating junior floor staff, helping them grow and develop. Leading by example – this is a hands-on role where your presence on the floor really matters. Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love. 🔸 What We’re Looking For: Proven experience as a senior waiter or head waiter, with references to match. A warm, friendly personality – kind, focused, and calm under pressure. Excellent communication and leadership skills. Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards. A passion for hospitality and creating memorable guest experiences. ⚠️ This role is not suitable for part-timers or students. 🔸 What We Offer: Competitive pay – hourly or salaried, depending on your experience and capabilities. A friendly and supportive work environment with a close-knit team. Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant. Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.
As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.
Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.
Primary Duties: Greeting Customers: Welcome guests warmly and seat them if necessary. Present menus and daily specials. Taking Orders: Take food and beverage orders accurately. Answer questions about menu items, ingredients, and specials. Offer suggestions or upsell items when appropriate. Serving Food and Drinks: Deliver orders promptly and correctly. Check back with guests to ensure satisfaction. Handling Payments: Present bills and process payments (cash, credit/debit). Give correct change or receipts. Clearing and Resetting Tables: Remove dishes, glassware, and utensils after customers leave. Clean and reset tables quickly for the next guests. Additional Responsibilities: Maintaining Cleanliness: Keep the dining area clean and organized. Follow health and safety regulations. Working with the Team: Communicate with kitchen staff and bartenders. Help co-workers during busy shifts. Handling Complaints: Address customer concerns professionally and promptly. Inform a manager if a problem escalates. Stocking Supplies: Refill condiments, napkins, and other table items. Restock service areas as needed.
Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are seeking enthusiastic and customer-oriented Waiters/Waitresses to join our team. In this dual role, you will create exceptional experiences for our guests through quality service and hospitality.
Job Title: Waiter / Waitress Location: The Tally ho pub, North Finchley Job Type: Part time Job Description: We are looking for an enthusiastic and customer-focused Waiter/Waitress to join our team! As the face of our restaurant, you will play a key role in delivering a memorable dining experience to our guests. If you enjoy working in a fast-paced environment, have a passion for hospitality, and love engaging with people, we’d love to hear from you. Key Responsibilities: Greet and seat customers in a friendly and professional manner Present menus, answer questions about dishes, and offer recommendations Take accurate food and drink orders and enter them into the POS system Deliver orders promptly and ensure customer satisfaction Handle customer complaints or concerns with professionalism Maintain cleanliness and organization of dining areas Process payments and issue receipts Follow all health and safety standards Requirements: Previous experience as a waiter/waitress or in customer service is preferred, but not required Excellent communication and interpersonal skills Ability to work well in a team and under pressure Positive attitude, reliability, and a strong work ethic Flexibility to work evenings, weekends, and holidays Must be of legal age to serve alcohol (if applicable) What We Offer: Competitive hourly wage + tips Staff meals during shifts Supportive team environment Opportunities for growth and advancement Flexible scheduling How to Apply: Submit your resume and a brief cover note outlining why you'd be a great fit for our team. We look forward to meeting you!
Waiter/Waitress at Osteria Angelina Location: Spitalfields, City of London Position: Waiter/Waitress Employment Type: Full-time About Us: Osteria Angelina brings together the rich culinary traditions of Italy and Japan to create an extraordinary dining experience. Nestled in the heart of London, our restaurant is dedicated to high-quality ingredients, innovative flavors, and exceptional service. We aim to provide an unforgettable experience where creativity meets authenticity. Osteria is the second restaurant in our small family business, with Angelina in Dalston having opened 6 years ago, we’re excited to be able to open new doors. Job Summary: We are seeking an energetic and passionate Waiter/Waitress to join our vibrant front-of-house team. The ideal candidate will have a love for innovative cuisine, a keen sense of hospitality, and a drive to create memorable dining experiences for our discerning guests. Key Responsibilities: Warmly greet and welcome guests, ensuring they feel appreciated from the moment they arrive. Present our unique menu, offering insights and recommendations on dishes and drink pairings that showcase our fusion concept. Take accurate orders and communicate effectively with the kitchen team to ensure timely and high-quality service. Serve food and beverages with attention to detail, adhering to our restaurant's standards of presentation and quality. Anticipate guest needs, addressing any requests or concerns with professionalism and care. Collaborate with your team to ensure smooth and efficient service throughout the dining experience. Uphold cleanliness and organization of the dining area, following all health and safety regulations. Build positive relationships with guests, creating a welcoming atmosphere that encourages repeat visits. What We Offer: A dynamic and creative work environment focused on unique culinary experiences. Competitive salary and tips. Opportunities for professional development and training in fusion cuisine. Generous employee discounts on meals and beverages. A supportive and inclusive team culture. Requirements: Previous experience in a waitstaff role, ideally in a fusion, fine dining, or upscale restaurant setting. Excellent communication and interpersonal skills, with a passion for engaging with guests. A positive attitude, strong work ethic, and commitment to teamwork and quality service. Knowledge of both Italian and Japanese cuisines is a plus, but a willingness to learn and adapt is essential. Flexibility to work evenings, weekends, and holidays as needed. We hope to meet you soon!
DO NOT CALL RESTAURANT TO APPLY! Waiter needed to work for an up and coming and exciting Japanese inspired restaurant at the heart of London’s hip Shoreditch. The role: Positive can-do attitude is a must, we want you to help us solve problems with a big smile on your face! Good conversational English and eligibility to work in the UK are essential. Duties are: · Represent our restaurant with pride and professionalism · Be warm and welcoming to all guests · Facilitate a memorable dining experience for all guests · Be an ambassador of our brand through exceptional food and drinks knowledge.
Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!
Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
We're winner of the National Burger awards, TopJaw's burger of choice and feature on pretty much all the best burger lists! We'd love you to become a part of that journey onwards. We're looking for waiters to join our sites in Westfield London, Brixton and Exmouth Market. Please let us know when applying which location would best suit you! Free Burger 🍔 & 🍟 Chips for all trial shifts About you 😁 Smiley & outgoing 🙌 Loves interacting with guests and delivering great service 🍔 Passionate about food and serving up the uk's best burger (officially) full time (around 35-45h/wk) and part time available -fully available evenings and weekends -💁 💁♂️previous waiting experience -🏆looking to join somewhere you can be proud of working at About the role -opening/closing -creating orders and making recommendations -teamwork and initiative -some drinks preparation (training provided) -monthly -£15-16.6/h (£12.21 basic + £2.75-4/h tips)
Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams, • Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service, • Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed, • Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally, • Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: • Previous experience in a similar role is preferred but not essential, • Strong communication and interpersonal skills, • Ability to work effectively in a fast-paced environment while maintaining a positive attitude, • Attention to detail and a proactive approach to problem-solving, • Flexibility to work evenings, weekends, and holidays as needed, • Turkish knowledge is considered an advantage Benefits: • Competitive hourly wage, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs, • Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: • United Kingdom (required) Work Location: In person
If you are looking for a new position in a fast paced and energetic environment and have a consistently positive ‘can-do’ attitude, then read on! As floor staff you will be providing exceptional service to all our guests, and support the Management team in everything they need. Our Benefits · A great working environment · Good work/life balance · 50% discount when dining, 25% discount on our online wine shop · 10% discount available to your friends and family when dining. · Performance related bonus · Knock off drinks and daily staff food · Coffee on tap · Coffee & Wine training provided · A chance to be a part of a growing and expanding company, with many opportunities for career advancement · Full & extensive management training provided · Regular paid Culture Days · Yearly staff party What do we need from you: · Passionate about food, beverage and service · Friendly and bubbly personality · Excellent communication skills · 1 year minimum experience working in the Industry Please get in touch to find out more about this exciting opportunity!
OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. OMA + AGORA opened last year in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco. [ SMOKESTAK, manteca ]. About the role. We are on the lookout for an enthusiastic & experienced waiter to join our team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. OMA is as dynamic as it is fast paced, ideal for those who thrive on bustling environments. Responsibilities. • Represent our restaurant with pride and professionalism., • Be a warm and welcoming to all guests., • Facilitate a memorable dining experience for all guests., • Be a supportive team member for wider floor and kitchen teams., • Support with the upkeep of the restaurant aesthetics, and through routine tasks on site both in and out of service., • Be an ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Requirements. Prior experience in a similar setting desirable but not essential. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home.
Ara restaurant a new all day-dining restaurant Just opened in May 2025 in the heart of Aldgate East. Our concept brings together global flavours with a strong focus on sustainability and eco-conscious practises. From the design to our food and beverage offerings, we are committed to creating a unique dining experience that prioritises environmental responsibility. Overview We are seeking a dedicated and enthusiastic Waiters or Waitresses to join our dynamic team in a vibrant restaurant setting. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional guest services. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring that food safety and culinary standards are upheld. Duties • Greet and welcome guests with warmth and professionalism, ensuring they feel valued from the moment they arrive., • Take accurate food and drink orders, providing recommendations when necessary to enhance the dining experience., • Serve food and beverages promptly, ensuring that all items meet our quality standards., • Assist in food preparation and kitchen duties as required, maintaining high levels of cleanliness and organisation in the service area., • Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly., • Collaborate with kitchen staff to ensure timely service and adherence to food safety regulations., • Handle cash transactions accurately, utilising basic maths skills for processing payments., • Maintain an organised workspace, ensuring that all utensils and equipment are clean and ready for use. Experience • Previous experience in a restaurant or hospitality environment; we value enthusiasm and a willingness to learn., • Familiarity with food safety practices and culinary techniques is advantageous., • Strong time management skills to efficiently handle multiple tables during busy periods., • Excellent communication skills to interact effectively with guests and team members alike., • A proactive attitude towards helping others, ensuring that every guest leaves satisfied with their experience. Join us as we strive to deliver outstanding service in a friendly atmosphere!
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
We’re currently recruiting enthusiastic and professional Casual Event Waiters to work at some of the most prestigious 4 and 5-star hotels and exclusive venues across central London. Whether you’re looking for flexible shifts to fit around your studies, another job, or you're building a career in hospitality – this is a great opportunity to gain experience in luxury event settings and work with a fun, supportive team. Your Responsibilities: • Provide outstanding table service during events, banquets, and functions, • Serve food and beverages professionally and efficiently, • Ensure guests have a 5-star experience at all times, • Maintain cleanliness and presentation of tables and event areas, • Work as part of a team to deliver seamless event service What We’re Looking For: • Previous waiting or hospitality experience (preferred but not essential), • Polished, professional appearance and good communication skills, • Reliable, punctual, and able to follow instructions, • Ability to work under pressure in a fast-paced environment, • Friendly attitude and a passion for great service What We Offer: • Competitive hourly pay + holiday pay, • Weekly pay – straight to your bank account, • Flexible shifts to suit your availability, • Work in iconic hotels and venues across London, • Supportive team and on-site management, • Training and progression opportunities for the right candidates
Assistant Duty Manager – Private Members Club We are seeking an experienced and motivated Assistant Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.
RIND is Battersea’s new wine, cheese, and charcuterie bar – opening September 2025. We’re an intimate, design-led space with a front-of-house deli fridge, beautiful wine list, and a menu featuring cheese flights, charcuterie platters, and London’s best steak tartare. We’re looking for a driven, hands-on General Manager to lead our opening team, help shape the guest experience, and build a loyal community around our unique concept. What you’ll do: Lead the day-to-day running of the bar, deli, and front-of-house team Deliver outstanding guest experiences with warmth, charm, and confidence Manage stock, supplier relationships, and rota planning Drive sales and profitability while keeping service standards sky-high Be an ambassador for RIND – on the floor, behind the bar, and online What we’re looking for: Previous management experience in a premium bar/restaurant environment A love of wine, cheese, and hospitality (WSET or foodie background a plus) Strong leadership and people skills – you’ll inspire and motivate the team Commercial awareness and confidence with numbers (rota, GP, P&L basics) Someone who thrives in a start-up environment and wants to grow with us Perks & Benefits: Salary between £42,000 – £45,000 (depending on experience) 45 hours per week, with a supportive and respectful rota Cost-price wine and discounts on our cheese & deli products Staff meals on shift 50% staff discount for you + a guest when dining Real progression opportunities as we grow the RIND brand
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
We are looking for a friendly, professional, and motivated Waiter/Waitress to join our team at Enoteca Rosso, a stylish Italian restaurant and wine bar in the heart of Kensington. The ideal candidate will have a passion for hospitality, excellent customer service skills, and the ability to thrive in a fast-paced environment. Responsibilities Greet and seat guests with warmth and professionalism. Provide attentive table service, taking food and drink orders accurately. Recommend dishes and wines, offering product knowledge when needed. Ensure a high standard of service is delivered at all times. Work closely with the floor and kitchen teams to ensure smooth service. Maintain a clean and organised section. Requirements • Have the right to work in the UK, • Previous experience as a waiter/waitress in a restaurant or hospitality environment is preferred., • Basic cocktail-making skills (spritzes, negroni, etc.) and confidence in serving drinks., • Good knowledge of Italian coffee styles (espresso, cappuccino, latte, etc.)., • Excellent communication and interpersonal skills., • A positive attitude, strong teamwork skills, and reliability., • Interest in Italian food and wine is a plus (training will be provided)., • Good spoken English is essential; additional languages are an advantage. What We Offer Hourly pay of £13.00+ service charge. Part-time hours with the possibility to grow into a full-time position. Staff meals and discounts. A supportive and professional working environment. Opportunity to work in one of Kensington’s most stylish Italian restaurants.
Spa Therapist - Kensington, London Job Type: Part Time Holiday Inn London – Kensington High Street is one of Europe’s largest Holiday Inn properties, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool, and Spa. We are looking for a Spa Therapist who is qualified to provide facial electrotherapy treatments and can provide first class treatments and exemplary customer care to our guests during their Spa journey. Job purpose: As Spa Therapist will report directly to the Spa Manager and will help ensure the safe and efficient day to day operation of the Spa. Job Role: As Spa Therapist you will have experience of the following: Facials Body treatments Massage Manicures, Pedicures and Gels Waxing Preparing treatment rooms In addition, you will also: Hold a VTCT Level 3 Facial Electrotherapy Certificate or equivalent. Demonstrate the highest level of professionalism in order to provide a first class and consistent service to your clients. Act as an ambassador for the Club and Spa, displaying a great sense of style and integrity. Convey to your clients a sense of knowledge and assurance. Possess demonstrable knowledge of relevant trends in the Health and Beauty industry. Be driven by and embrace new trends and innovations.
Trailer Happiness, London’s legendary Tropical bar, is on the lookout for a talented Cocktail Bartender to join our team. If you love rum, cocktails, music, and creating unforgettable nights for our guests, we want to hear from you. What you’ll do: Shake, stir, and serve exceptional cocktails with consistency. Deliver warm, engaging, and energetic service that keeps the Trailer Happiness spirit alive. Share your knowledge and passion for rum and cocktails with our guests. Help keep the bar running smoothly – from prepping ingredients to maintaining a clean, organized workspace. Contribute to the vibrant, fun, and inclusive culture that makes Trailer Happiness special. What we’re looking for: Previous bar or cocktail experience (rum knowledge a big plus, but not essential). A genuine love of hospitality – you thrive on giving people a great time. Energy, personality, and a sense of humour! Strong teamwork and communication skills. Willingness to learn, experiment, and grow with us.
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Section Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec, • Ensure smooth kitchen operations from setup to closing., • Maintain exceptional cleanliness and food safety standards., • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Own development plan and clear career path, • Our very own Masterchef and Cocktail competitions
Shake Things Up at London’s Finest Venues We’re hiring Casual Event Bartenders and Cocktail Bartenders to join our elite team working at some of the capitals most prestigious 4 and 5-star hotels and luxury event spaces. Whether you're an experienced mixologist or a confident all-round bartender, this is a fantastic opportunity to work flexible shifts in high-profile settings, serving premium drinks and creating memorable guest experiences. Your Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, • Create classic and signature cocktails to spec (for cocktail bartenders), • Engage with guests in a friendly, professional manner, • Maintain a clean, organised, and fully stocked bar area, • Follow licensing laws and venue procedures at all times, • Work as part of a team to ensure smooth event service What We’re Looking For: • Previous bar experience (essential), cocktail experience a strong plus, • Confident, well-presented, and great with customers, • Knowledge of popular drinks, garnishes, and bar hygiene standards, • Able to stay calm under pressure during busy events, • Reliable, punctual, and a genuine team player, • Passionate about providing top-tier service What We Offer: • Competitive hourly pay + holiday pay, • Weekly pay directly to your bank, • Flexible shifts to fit your lifestyle, • Opportunities to work at luxury hotels, VIP events, and private functions
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Commis Waiter who is excited to be part of a new project and help deliver the AKI experience in one of the world’s most dynamic cities. Job Role • Support senior waitstaff in delivering high-quality service in line with AKI standards, • Assist with taking orders and serving food and beverages, • Ensure tables are clean, well-set, and properly maintained, • Help maintain a smooth and efficient service, • Communicate clearly with kitchen and bar teams, • Follow health, safety, and hygiene standards, • Respond to guest requests and feedback positively and professionally Job Requirements • Previous experience in hospitality or a similar front-of-house role, • Excellent communication and interpersonal skills, • Professional appearance and attention to detail, • Positive attitude and willingness to learn, • Ability to work under pressure in a fast-paced environment, • Flexible availability, including evenings, weekends, and holidays, • Good level of English – other languages are a plus Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for talented and motivated waiters and waitresses who are excited to join a new project and help deliver the AKI experience in one of the world’s most dynamic cities. Job Role • Provide high-quality service to all guests in line with AKI standards, • Take orders and serve food and beverages efficiently and professionally, • Ensure tables are clean, well-set, and properly maintained, • Support a smooth and fast-paced service together with the team, • Communicate clearly with the kitchen and bar, • Follow all health, safety, and hygiene regulations, • Handle guest requests and feedback in a positive manner Job Requirements • Previous experience in a similar role, • Excellent communication and interpersonal skills, • A professional and well-groomed appearance, • Positive attitude and team spirit, • Ability to work under pressure in a fast-paced environment, • Flexible availability, including evenings, weekends, and holidays, • Good level of English – other languages are a plus Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. You will be part of a vibrant hospitality team where your skills and professionalism are highly valued. We believe in professional development, offering ongoing training and the chance to grow within our expanding group. Our team enjoys access to internal mobility across our hotels, restaurants, and retail outlets, as well as staff recognition programs and regular team events.
At Tiny Wine Bar, we pride ourselves on offering a curated selection of wines in a relaxed, welcoming atmosphere. As a Waiter/Waitress, your role is central to creating a memorable guest experience through exceptional service, product knowledge, and genuine hospitality. A passion for wine and a desire to share that knowledge with guests is key to success in this role. Responsibilities: Guest Engagement: Greet guests warmly, present wine and food menus, and provide thoughtful recommendations based on preferences and pairings. Wine Knowledge: Offer informed insights on our wine list, including varietals, regions, tasting notes, and suggested pairings. Service Delivery: Take orders accurately and serve wine and small plates with professionalism and care. Presentation & Quality: Ensure wine is presented and served according to service standards, including proper glassware and temperature. Table Maintenance: Maintain clean and well-set tables, attending to guest needs throughout their visit. Order Coordination: Communicate effectively with the kitchen and bar teams to ensure smooth service flow. Transactions: Handle bills and payments with accuracy and efficiency. Cleanliness: Uphold high standards of cleanliness across all guest-facing areas. Teamwork: Collaborate with fellow staff to ensure a seamless and enjoyable guest experience. Progression to Lead Waiter/Waitress: • Consistently deliver high-level service and demonstrate deep product knowledge., • Show leadership through communication, problem-solving, and initiative., • Support junior staff and contribute to a positive, team-oriented culture.
We are seeking a dedicated Waiter/Barista to provide excellent service to our guests. The ideal candidate will be friendly, reliable, and able to work well under pressure in a busy environment. You will be responsible for taking orders, serving food and drinks, preparing a variety of hot and cold beverages, and ensuring guests have a memorable dining experience. Key Responsibilities: Greet and seat guests in a professional and welcoming manner Take accurate food and drink orders and deliver them promptly Prepare and serve hot and cold drinks (tea, coffee, specialty beverages) to a high standard Maintain a clean and organized service area and barista station Provide menu recommendations and answer guest questions about dishes and ingredients Handle payments accurately using the POS system Collaborate with kitchen staff to ensure smooth service flow Uphold restaurant cleanliness, hygiene, and health & safety standards Deliver a high level of customer service, ensuring guest satisfaction at all times Requirements: Previous experience as a waiter, barista, or in a customer service role (preferred but not essential) Excellent communication and interpersonal skills Ability to work in a fast-paced, high-pressure environment Positive attitude, strong work ethic, and team spirit Flexibility to work evenings, weekends, and holidays as required Basic knowledge of food safety and hygiene standards What We Offer: Competitive hourly rate plus tips Staff meals during shifts Opportunities for training and career progression A friendly and supportive team environment The chance to be part of an exciting new restaurant in East London
Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glassesInform customers about the day’s specials Offer menu recommendations upon requestUp-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen StaffServe food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests
As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
POSITION SUMMARY Manage all restaurant operations, leading service periods while maintaining cleanliness, appearance standards, and overall efficiency to ensure consistent delivery of operational standards. Work closely with the General Manager on all aspects of FOH and BOH management, service delivery, food safety, and operational controls. Ensure all operations comply with relevant legislation, including the Licensing Act 2003, and adhere to Health and Safety regulations. Continuously strive to improve both guest and staff satisfaction. Maximize financial performance and achieve budgetary targets.
Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment
Pour Excellence at London’s Top Events We’re currently seeking professional and knowledgeable Event Wine Waiters to join our team, delivering exceptional service at some of London’s most prestigious 4 and 5-star hotels, private functions, and high-profile events. This is a fantastic opportunity for hospitality professionals with a passion for wine and fine service to work flexible hours in elegant, fast-paced environments. Your Responsibilities: • Serve wine and champagne with confidence and precision, • Advise guests on wine pairings when appropriate, • Set up and maintain wine stations or service areas during events, • Ensure wine is served at the correct temperature and in the appropriate glassware, • Collaborate with event staff to provide seamless service, • Follow venue procedures and uphold 5-star standards throughout the event What We’re Looking For: • Previous experience as a wine waiter or sommelier (preferred), • Solid knowledge of wine, champagne, and service etiquette, • Impeccable personal presentation and a professional attitude, • Excellent communication skills and attention to detail, • Calm and composed under pressure, • Reliable, punctual, and enthusiastic about high-end hospitality What We Offer: • Competitive hourly pay + holiday pay, • Weekly pay, straight to your bank, • Flexible working hours – choose shifts that suit you, • Work alongside experienced professionals in prestigious venues, • Ongoing support and opportunities for progression REGISTRATION/INTERVIEW TO BE HELD ON 9TH & 10TH SEPTEMBER
Join the ALTA Team – Waiter Position – £16.00 -17.00 per hour (Depending on experience) ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic . Renowned Head Chef, Rob Roy Cameron, formerly of elBulli (Barcelona) and Rodero (Pamplona, Basque), brings a wealth of culinary expertise to the kitchen. As a Waiter at ALTA, you’ll be responsible for: • Delivering exceptional service and creating memorable dining experiences for our guests, • Perks & Benefits:, • 50% staff dining discount across ALTA, Moi, Domu, • Wellness, mental health, and healthcare perks &, • Delicious meals provided on shift, • Flexible rota with earlier finish times, despite our vibrant central location, • Opportunities for growth and professional development within an expanding restaurant group What we Look for: • A passion for hospitality and delivering outstanding guest experiences, • A natural outgoing hospitality professional who loves to interact with people, • Excellent communication and organisational skills, • Ability to multitask and thrive in a high-energy, fast-paced environment, • Prior experience in a busy, high-end restaurant or similar setting, • Ability to represent our restaurant with pride and professionalism., • Flexibility to respond to a variety of different work situations, • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations, • An appreciation of Basque cuisine and culture is a plus, but not essential, • Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods. About ALTA: Our menu is a tribute to the bustling streets of San Sebastián—bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. ALTA is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. Be part of something extraordinary, Apply now! ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN SOHO As we expand locally and globally, we’re excited to announce our newest venue in Soho, our most thrilling location yet! This is your opportunity to help shape the future of Clays in the UK’s most vibrant city. We're bringing the energy, excitement, and signature Clays experience to Soho, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role.